All American Moving and Storage Inc

The guys who showed up to pack my furniture did a very very good job. They took their time and wrapped everything professionally so that mirrors wouldn’t break, TV, etc, my entire bedroom suite involved some type of glass. Everything was loaded and numbered to be marked off on the sheet I signed. I did end up having more than I thought, with some negotiation we got that figured out. As I waited for my delivery, we had a few issues such as the hurricane and finding a driver to deliver my items. I spoke to Charles 2-3 days a week and during those calls Charles was always willing to explain the situation and promised me I will get my items. Moving your items is a stressful experience. Strangers having everything you own makes you anxious, but I read my contract and it stated they had 30 days to deliver. I got the call my items where on the way. Charles even sent me pictures to make me feel at ease. Delivery day came I was ecstatic. After unloading I was missing a box of coats I notified Charles and the driver, I had to wait for the entire truck to be unloaded. Three weeks later the driver calls me, he is coming in 2 hours to deliver my coats he found them!! I not only was missing the coat box, but 3 other boxes I had forgot about. I am totally impressed with this company!! NOT one piece of my furniture was broken, and the driver delivering my lost items is so AMAZING!!

Move size: 1 Bedroom Home Service cost: $2000

Horrible. I don't even have the energy to go into the details of the nightmare that was my move with this company. Stay away - they will extort more money from you. Their claims are a joke. Unprofessional driver from hell. Oh, and not American. "All American" ---what a joke. Learn from my mistakes and stay away! They were subcontracted to me my Purple Heart (another joke of a company). Make sure you go with local movers who you know ad who give you an in-person estimate.

Move size: 1 Bedroom Home Service cost: $3000

Critical: Professionalism, Punctuality, Quality, Responsiveness, Value

DO NOT FALL FOR THIS SCAM!!

Jasmin allamericanus.com

Thu, Aug 13, 1:08 PM (9 days ago)

To me

YES SIR THE PICK UP WILL BE DONE ON THE 21ST.

If they even show up your in for more trouble..

Everything you read or hear is 100% true, the only good reviews they have are fake and more than likely made by employees or people bribed to do so.

Here we sit hemorrhaging money with no phone call email or any correspondence after they got our deposit..

If anyone wants to participate in either the ongoing joint lawsuits or new ones being brought to them feel free to reach out!

Richard Anderson

Thu, Aug 13, 2:49 PM (9 days ago)

To jasmin

Https://www.bbb.org/us/fl/hollywood/profile/moving-and-storage-companies/all-american-moving-and-storage-inc-0633-90298676/complaints

Before I send you money what do you have to say about this? See above link

Jasmin allamericanus.com

Thu, Aug 13, 3:13 PM (9 days ago)

To me

Hi Richard,

I thank you for emailing me the BBB link. I just want to inform you that as a moving company and a carrier we do over 250 moves a month. We try our best to accommodate everyone's request and make all customers happy but sometimes things happened.

Regarding the inventory list, we work with a moving software called the Granot. Sometimes the volume of the article list vary tha't why the price may change a bit. But in your case you described that your move will be a minimum, and the price for minimum moves is a guaranteed and a binding quote.

The time frame of delivery may change based on the time of the year, weather conditions, road conditions, other act of God, delivery schedule, geographic location of the move and other unknown factors. The moving company will do it’s best to meet any requested pick up or delivery dates.

Customer tend to write bad reviews and when the move is successful they don't take time to praise us witch is fine.

Also I want to mention that we did carry an A+ rating for 17 years and we've in business for 33 years. I can assure you that you will be taking care off and you will have a good experience.

Please let me know if you have any additional question, I will be happy to hepl.

Thank you.

Move size: Studio Service cost: $14000

Honestly this has been the worst moving nightmare ! This company isn’t who actually delivers your items . They contract other trucking companies for the actual move . My move was from PA to NC. The day the movers came to pick up my load i had to pay $946 extra on top of the $1600 i was already misquoted by all American ! Theythen asked if a semi would fit on the block of my new street in NC - I told them no . They already had my items on a box truck so they said they would just deliver on a box truck . After 11 days of not being able to get a delivery date because “the truck broke down” they finally arrived in NC. They then told us they couldn’t fit a semi onto my street ( without even trying ) and they would have to charge me $632 extra in order to deliver or not they would have to leave all my stuff in a storage facility! I have NEVER dealt with such an unprofessional company in my life ! They wouldn’t even put me on the phone with a manager !

Move size: 3 Bedroom Home Service cost: $3164

My experience with the movies were great everything was packed correctly nothing was broke and everything was moved right the gentleman was very friendly great workers it's amazing how they work so hard into enjoying what they love to do I think they should get a raise cuz they were great I would use this company once again if I had to move again all in all great service and great employees thank you. I was very satisfied and it was very promising everything that they said they were going to do outstanding work.

Move size: 1 Bedroom Home Service cost: $1200

DO NOT USE THIS COMPANY. If Darren (sales rep) helps you, be prepared to have the card you use for payment to be compromised. After calling management to let them know what happened, I was told” Darren makes a buttload of money, trust me he wouldn’t do that.” Absolute scam and worst service I’ve ever encountered. I’ve never been to Florida before, called this company to set up a moving date and within a few hours I have several charges on my card within 30 miles of their office.

Move size: Studio Service cost: $2500