AAA City Removalist

George & Andrew were very professional, on time and careful with my move.

From the outset they went through every detail of the removal and delivery of my belongings to make the day as easy as possible for me. These guys are so hard working and really know how to make the logistics of moving incredibly easy. It was a long day and ensured everything was attended to. I would recommend these two guys from AAA City Removalist they did a great job. Thanks, Joe

Move size: 4+ Bedroom Home Service cost: $1500

Posting this review late because of safety concerns.

After complaining and leaving reviews, the phone call I received instead of an apology started with "I know who you are, I know where you studied, I know what you do" and was then threatened with a defamation lawsuit for a negative review.

The movers scratched walls and floorboards and a bubble-wrapped mirror frame. When installing a dryer, they tried to bang and smash it into place instead of lifting it as instructed, which bent one of the dryer's legs.

When we let the company know of the damage, the removalists threatened to leave with our belongings in the truck and handed us the phone to lie to their supervisor that there was no damage.

After they left we complained once again, but never heard back. I only heard back once I left multiple reviews, which ended with the phone call mentioned above as well as a discussion involving threats of legal action and telling me they had researched me personally. When that didn't work, offered to have a talk with the removalists on the condition that the reviews are removed. In their last communication to me, they offered us $250 on the condition that they don't admit any fault and we can't share our experience and leave any reviews.

It feels like intimidation and bribery is their way to skew online reviews as some reviews mentioned similar thing happened to them.

A 2-bed (no sofa or dining furniture) move 6mins away took them 9 hours (paid $1568). We moved many times across Sydney and this is by far the longest move we had. We recently moved with more furniture and an hour away with the move taking under 6. They didn't connect appliances or assembled furniture and we had the dining set and sofa delivered to new address, so it was very light for 2-bed apartment. Our original quote was $588.

The bubble wrap insurance was voided because the removalists had left without unwrapping and checking the wrapped furniture. Very incompetent.

Please read the reviews carefully before you book, be cautious, get a support person who can help you if things go south and carefully record everything because you might need it. Also, don't forget to read your contract and be aware of the extra fees.

Move size: 2 Bedroom Home Service cost: $1568

Initial stuff up with attending the right address got me worried.

The move took 7.5 hours and of course the initial quote did increase. The 3 men worked non stop and did a great job manoeuvring our art deco building.

Items were delivered as agreed and intact the following day.

They unloaded in 5 hours so did receive a refund of 2 hours paid.

I would use them again for sure and would recommend anybody looking at a move.

10/10

Move size: 4+ Bedroom Home Service cost: $7900

Rami and Ghzawan of truck 15 are the best! They did the job in a quick and efficient manner. There was no fuzz in the job. Both of Rami and Ghzawan are very friendly. I have been moving feom house to house with different movers for almost 10 years and by far, they have been the best. Fast and efficient! I have zero regrets taking up AAA as my mover. Overall a very wonderful and pleasant experience! Would certainly go with AAA with Rami and Ghzawan the next time we move. They are highly recommended. You won't regret choosing them as your movers!

Move size: 2 Bedroom Home Service cost: $682

Be very careful and read everything they send you. I got a quote originally for 4 hours 2 men at $1208.00. Detailed quote then added on extra steps if they park a certain distance ( their choice) any stairs you are charged per step, $748 EXTRA for Long Distance additional hours, Toll and fuel levy ( there was a fixed Travel cost as well which I assumed meant all travel costs are included). Total cost $2545.00. Extra hours were charged at a higher rate. Used lots of removalists but these costs were the worst. The actual guys doing the work could not be faulted. Pity about the management's greedy charges. Why give me the original quote when they knew it was long distance and then add all the extras???

Move size: 2 Bedroom Home Service cost: $2545