Neptune Auto Transport LLC

DO NOT TALK WITH JULIA SHE'S MENTALLY ILL. AND ACTS OVERLY NICE.. Do NOT use this company.. She promised my 2 vehicles would be picked up on a certain day 10 days in advance. We communicated daily and reassured me they would be picked up on that day.. 2 days before the pickup day Nobody got in touch with me at all and nobody ever showed up!!. She never apologized and ever got back with me.. I lost so much money planning around this that never happened because I had to make other travel arrangements. She should be totally ashamed of herself.

Service cost: $1200

From the moment I was contacted by Richard at Neptune Auto Transport, to the moment my car was dropped off the next day making the 225 mile journey from Atlànta to Thomasville, Ga, I cant imagine a more positive experience !! With Richard leading the way, the communication from the dispatcher and driver was professional and perfectly timed so that I was always in the "know" every step of the way.. Without hesitation, I will use Neptune for all of my auto transport needs in the future and I would recommend them to anyone looking for the best experience possible at a very competitive price.

Service cost: $350

Peter was awesome and straightforward with me. He did not beat around the bush and try to play games by quoting me super low then raise the price on delivery day. I was very skeptical as I was shipping two vehicles. Once he found a carrier at a reasonable price we locked in the deal and the rest was seamless. No transport horror stories over here. The carriers arrived timely, transported my car from Vegas to Little Rock in 3 days. If you are looking to have your vehicle transported then Neptune is the middle man to call.

Areca

Service cost: $1850

There are so many transport brokers out there and you have to do your research to find a reputable one that uses reputable transporters. This is my third car from the west coast, she traveled almost 3000 miles to get to me. I chose Neptune based on their reviews I researched on multiple platforms. Fred was very communicative and always answered my calls. He picked up my car on Monday, the day he promised, the only issue was the transport company he chose for me delayed the second pickup from their yard for four days and my car would have been delayed by at least another four days or more for delivery. I alerted Fred and he found another transport that picked my car up from the other transport’s yard and still got my car to me on the following Tuesday, still a day earlier than Fred originally promised with the first transport. Fred took great care of me and my “new” one owner 2006 Corvette and I would trust him with any vehicle I needed transported. In his business there are a lot of other brokers that will say and promise deliveries and prices just to get your business. Fred was straight up and every move he made reassured me I made the best choice to transport the car of my dreams. My car arrived undamaged, and was loaded on top of the transport at my request. I couldn’t be happier and I highly recommend Neptune Transport! Thank you Fred!

Service cost: $1270

Worked with John, and he helped get me fixed up on a weekend. He was able to located a driver and then negotiate a good price for the route at the time. The online BOL allowed us to follow the transport cross-country. We were promised a Thursday delivery and the car arrived two days early on Tuesday with great communication and coordination with the driver he used (Egor). The car arrived w/o incident and no issues. I know it's hard to understand the industry, but it's great to work with people who know what they're doing and source you a quality transporter.

Service cost: $1750

I hope you read this review because this will save you a lot of time and aggravation. We were using another shipping company for the past four years about four or five shipments a year, but he retired and we were looking for a new company to start with. We started shopping and we’re inundated with calls and e-mails from people throwing fake numbers out just to get you to sign a contract then come back with $3-400 additional fees. Then you check their rating and you can see why you do NOT want to do business with them.

BUT then I received a text from John Carol of Neptune Auto transport. I am going to save you time and aggravation and tell you to check their reviews and just place your trust and business with Neptune. Straight “fair” pricing for both parties. No NOT the cheapest but also not the most expensive. If you’ve been doing this like I have, and if you check the prices, you try to be fair and that’s how you could build a good relationship. You also probably don’t want to Trust your prized possession to the “cheapest” carrier!!

Service cost: $650

I recently had the pleasure of engaging the services of a transportation company for my shipping needs, and I must say that my experience was nothing short of exceptional. From start to finish, the level of service provided by this company, and particularly by James, was outstanding.

James, the assigned representative, went above and beyond to ensure that my shipment was handled with utmost care and delivered on time. His attention to detail and commitment to fulfilling every promise made the entire process seamless and stress-free.

The professionalism demonstrated by James was truly remarkable. He was attentive, responsive, and always available to address any queries or concerns I had along the way. I was thoroughly impressed by his knowledge and expertise, which instilled a great sense of confidence in the company's capabilities.

Moreover, James' dedication to providing a top-notch customer experience was evident in the way he meticulously planned and executed the shipment. Every step of the process was executed flawlessly, and the goods arrived at the destination right on schedule.

I cannot emphasize enough how grateful I am for James' exceptional service. His commitment to ensuring my satisfaction and the successful delivery of my shipment is truly commendable. I highly recommend this transportation company and, specifically, James to anyone in need of reliable and efficient shipping services.

In conclusion, I would rate this transportation company with five stars without hesitation. Their exceptional service, coupled with James' unwavering dedication, exceeded my expectations. I am incredibly satisfied with the outcome and will undoubtedly continue to engage their services for all my future shipping needs.

Thank you once again to James and the entire team for a job well done!

Best regards,

American Auto hub

Car dealership owner

Service cost: $825