Neptune Auto Transport LLC

I worked with John to ship our car from Michigan to California in Oct 2025 - the process was easy and the car arrived in 3 days (2 days sooner than quoted). The driver arrived early to our meeting spot (waited patiently) and communicated well throughout the journey. The final price was higher than the original quote but it was still in the estimated range they provided me. Communication from Neptune could have been better on the original day my car was to ship. The first assigned driver was going to arrive a day early (which did not work for me), then either him or a new driver had a breakdown and it wasn’t until early evening on the day of shipping that they told me we needed to reschedule for the following day with a new driver. It wasn’t an issue, but I was waiting around all day with little communication. Otherwise the process was smooth and our car made it with no issues.

Service cost: $1300

Peter was awesome and straightforward with me. He did not beat around the bush and try to play games by quoting me super low then raise the price on delivery day. I was very skeptical as I was shipping two vehicles. Once he found a carrier at a reasonable price we locked in the deal and the rest was seamless. No transport horror stories over here. The carriers arrived timely, transported my car from Vegas to Little Rock in 3 days. If you are looking to have your vehicle transported then Neptune is the middle man to call.

Areca

Service cost: $1850

DO NOT TALK WITH JULIA SHE'S MENTALLY ILL. AND ACTS OVERLY NICE.. Do NOT use this company.. She promised my 2 vehicles would be picked up on a certain day 10 days in advance. We communicated daily and reassured me they would be picked up on that day.. 2 days before the pickup day Nobody got in touch with me at all and nobody ever showed up!!. She never apologized and ever got back with me.. I lost so much money planning around this that never happened because I had to make other travel arrangements. She should be totally ashamed of herself.

Service cost: $1200

There are so many transport brokers out there and you have to do your research to find a reputable one that uses reputable transporters. This is my third car from the west coast, she traveled almost 3000 miles to get to me. I chose Neptune based on their reviews I researched on multiple platforms. Fred was very communicative and always answered my calls. He picked up my car on Monday, the day he promised, the only issue was the transport company he chose for me delayed the second pickup from their yard for four days and my car would have been delayed by at least another four days or more for delivery. I alerted Fred and he found another transport that picked my car up from the other transport’s yard and still got my car to me on the following Tuesday, still a day earlier than Fred originally promised with the first transport. Fred took great care of me and my “new” one owner 2006 Corvette and I would trust him with any vehicle I needed transported. In his business there are a lot of other brokers that will say and promise deliveries and prices just to get your business. Fred was straight up and every move he made reassured me I made the best choice to transport the car of my dreams. My car arrived undamaged, and was loaded on top of the transport at my request. I couldn’t be happier and I highly recommend Neptune Transport! Thank you Fred!

Service cost: $1270

Worked with John, and he helped get me fixed up on a weekend. He was able to located a driver and then negotiate a good price for the route at the time. The online BOL allowed us to follow the transport cross-country. We were promised a Thursday delivery and the car arrived two days early on Tuesday with great communication and coordination with the driver he used (Egor). The car arrived w/o incident and no issues. I know it's hard to understand the industry, but it's great to work with people who know what they're doing and source you a quality transporter.

Service cost: $1750

I hope you read this review because this will save you a lot of time and aggravation. We were using another shipping company for the past four years about four or five shipments a year, but he retired and we were looking for a new company to start with. We started shopping and we’re inundated with calls and e-mails from people throwing fake numbers out just to get you to sign a contract then come back with $3-400 additional fees. Then you check their rating and you can see why you do NOT want to do business with them.

BUT then I received a text from John Carol of Neptune Auto transport. I am going to save you time and aggravation and tell you to check their reviews and just place your trust and business with Neptune. Straight “fair” pricing for both parties. No NOT the cheapest but also not the most expensive. If you’ve been doing this like I have, and if you check the prices, you try to be fair and that’s how you could build a good relationship. You also probably don’t want to Trust your prized possession to the “cheapest” carrier!!

Service cost: $650

David returned my initial phone call immediately and was able to arrange for the transport of my vehicle from New York to North Carolina within about a half hour. The paperwork was emailed within about an hour and my car was picked up the next day. I was given the name and phone number of the driver as well as the phone number of his dispatcher. The driver called us two days later when he was a half hour from our home. The delivery was quick and efficient and the driver was friendly and wanted us to take as long as we needed to look at the car before he left. I was very pleased with the entire process and have no reservations in recommending Neptune Auto Transport.

Service cost: $750