Montway Auto Transport

I have had an absolutely horrible experience with this company. My car wasn’t picked up until 5 days after my requested pick up date, which was incredibly inconvenient. I shipped the vehicle with a full tank of fuel, but somehow there was 1/4 tank missing when it arrived. Montway was never helpful in determining when the car would be shipped.. or arrive, and when it did arrive, I had to drive an hour out of my way, only to find that the driver of the transport was going to charge me an extra $25!! No chance will I ever use this company again!!

Service cost: $675

I had an 'emergency' move to transport my Audi TT from LA to DC -- I had short notice, and very specific and tight requirements for pickup day. I had called and booked other carrier but they were bad in communication and guaranteeing pickup on specific day, so I dropped them and called Montway.

From the beginning sales agent and booking confirmation -- with guaranteed pickup day -- and all the the way through the service, communication was the BEST.

On pickup day I was getting text messages + phone call from the Driver and he even apologized for being 15 minutes late. Montway central service dept was also in regular communication. They picked up exactly as had been agreed to.

The cross-country trip was quick -- only matter of few days, and I got update and ETA approx. 1 day in advance of delivery.

The load and unload was efficient and they took great care of the car.

At the end, checkout/delivery was a breeze with their mobile app.

I would HIGHLY recommend Montway, and will definitely use them again!

Service cost: $1900

MONTWAY Auto Transportation company was excellent. If you are looking for a cross-country transportation company. MONTWAY is the company for you. Our 2019 car was transported from North Carolina to CA this April 2021 with no problems. Everyone involved with this process was just wonderful. Even the dispatchers was great and very knowledgeable. I have already recommended this company to a friend and will use them again myself in the near future. The driver was able to pick up our car earlier than scheduled, which was great for us. They did everything they promised. I HIGHLY RECOMMEND MONTWAY

Service cost: $1000

I don't have enough words to express my appreciation for the great experience I had with Montway Auto Transport.

It was flawless from the moment I booked my car's transportation from Chicago to Miami until the car actually delivered. Very professional service from point A to point B. My driver Michael was exceptionally friendly and professional.

Congratulations to Montway for running a First Class operation.

Fabrizio Rossi

Service cost: $879

I shipped my car 3/25 to AZ from MS and it arrived 3/28. It was so fast, I wasn’t expecting it. 3/25 was my first date available and my flight wasn’t until the 30th so my car got there before me, but it wasn’t an issue. They booked my driver super quick, i think it took 2 days? my ONLY issue (not really an issue) was the driver didn’t contact me, i had to text him and ask what day/time. he told me “hey we’re picking up 3/25, i’ll call you 3/24” but he didn’t call me. he called me on 3/25 and said hey we will be there around noon, (i think it was 8am when he called) but other than that, the driver had a lot of contact to let me know every step and when my boyfriend was picking up the car. it was in perfect condition, i would recommend this company. the customer service is the BEST.

Move size: Partial Move Service cost: $1200

The booking process with Montway was very easy. Montway staff were consistently very professional, helpful and supportive when we encountered several pick-up and delivery transport delays. I encourage more closely vetting transport contractors to ensure rigs are maintained in good operational condition and drivers understand the importance of maintaining accurate updates with customers. I contacted Montway numerous times for intervention assistance and they were understanding, fast to troubleshoot, and responded with updates in a timely manner.

Service cost: $1350

Montway was very customer service oriented and I like that. I always got a live human being when calling and found them to be very knowledgeable and polite. The price Montway quoted me was very reasonable. They called me with an approximate date when they would pick up my car and approximately when it would be delivered. Everything worked out perfect. They picked my car up from Illinois and delivered as promised to Arizona. I would definitely recommend Montway and may be using them again if I decide to move again. Their customer service is the best, thank you, Montway!

Service cost: $879

I bought my barn find, 59 year old convertible at an auction that was held over 10 1/2 hours from my home. Montway made arrangements to pick up my prize and bring it home. I was not aware that the "prize" had Flat tires, seized up breaks, and a top that would blow off far earlier than highway speed. None the less, the driver that was contracted visited my prize, assessed the situation, made recommendations for the transport, and returned in two days to pick up the vehicle and bring it from North Carolina to Indiana. I can not say how thankful I am to my driver, Mark Krikov owner operator for i & i Transport LLC, and to Montway Auto Transport for putting him in the position to help me.

Service cost: $1029

DO NOT USE THIS COMPANY

If I could give a minus I absolutely would. Our bike sat two hours away from us but was not being delivered.

Montway had zero communication with us and or with the third party subcontractor even though we were chasing them to find out when our bike would be delivered.

We were always told, Monday, Wednesday, Friday, my colleague made a mistake, we’ll have a supervisor call you, it’s not our fault it’s the third party contractors fault.

Do not waste your time. You will get more information out of a brick wall.

We are still waiting on multiple call backs which still haven’t happened.

There Moto is fast, reliable hahaha what a joke. It’s been the biggest headache.

They wouldn’t even tell us where our bike was until we threatened to call the police to report our bike stolen.

Turns out our bike had been two hours away from our home for 12 days.

We decided to pick up our bike ourselves.

Never ever again, after finding out we are not the only ones this has happened too, I will NEVER trust their service. Do not be fooled by the positive reviews they have - it has to be their friends and family because there appalling service is intentional.

Service cost: $939

I have nothing but wonderful experience to write. I’ve used Montway twice. First time moving from Cali to DC and from DC to Dallas. It’s a hassle free, very trustworthy management team that works to your convenience. And if they cannot, they will reciprocate to make sure it is not an inconvenience to us in anyway. The price is standard, calculated and is very detailed. They will not negotiate because their price from rest of the auto transport companies come at a very affordable range. You would not need to negotiate either, you’ll find their prices very reasonable! Their Drivers are wonderful at communicating, letting you know when they’ve picked up, they’ve arrived and will confirm that you or someone on your end is available for delivery. They’re flexible on dates of pickup and delivery too! Both times, I received my car scratch proof and clean. They are very careful with loading and unloading!

I will absolutely recommend Montway to anyone who reads this review! I’m hoping I wouldn’t need to move again but if I did, Montway is my to go to for auto transport!

Service cost: $900

Montway was a great company because they always had real people aanswering the phone. They had people cheerfully answering all my questions and took multiple callbacks from me with no aggravation. Their price wasn’t the cheapest but very reasonable. Most of the prices I got were much higher. They explained how the process works so that I felt secure . And they did exactly what they said they would do. The truckers who worked for them were also equally reliable and contactable. Thank you for making a stressful time easier

Read more at: https://www.mymovingreviews.com/write-a-review/step-1

Service cost: $1370

I was unsure of the process of shipping a car (in this case from CA to NC). What I discovered was there is no direct contact with any transport company. There are many broker companies out there, ALL persistent and at times annoying. Once I chose MONTWAY, the process was smooth. They explained the process and everything happened as described. The timely updates throughout the process were very helpful. The driver was good to work with. Car delivered without problems and in same condition as picked up. I would recommend MONTWAY for anyone seeking shipping car services.

Service cost: $1650

Last month I purchased a car from North Carolina, I live in Florida and just thinking about towing a trailer up there, the gas, hotels and well, just the time involved, I decided to find a transport company. I had several friends suggest Montway. Best decision I ever made! The driver was outstanding, he called me on a Sunday afternoon saying he could be at my house within the hour. Unfortunately I was in Detroit at the Airport waiting to board a plane home to Florida. I told him I would not be home until 1130 that night. He told me, no problem, I will be there! As I pulled up to my house, there on the trailer sat my beloved 1969 GTO! I couldn't be more pleased! I was like an 8 year old on Christmas morning ! Now, when I hear the name, Montway, I get a big smile on my face! Thank you Montway, you made my day, I will always recommend Montway to anyone who requires transport service!

Love you guys,

Paul Bracker

Service cost: $639