Montway Auto Transport

The overall contracting and moving expereience was very good.  The customer service group was knowlegeable and provided all the information I needed to move the vehicle. I was surprised at how quick they located a carrier, I believe it was the same day that I contracted to have the truck moved.  The move was from Nashville,TN and Lexington, KY and was handle professionally and without any issues.  I recieved the truck the next day after signing the contract. The process was handled on the internet and in addition,  I was able to talk to them by phone when the need arose.  I would recommend the service to anyone moving a vehicle and will use them the next time I need the service. .

Service cost: $399

The company was very helpful and knowledgable.  Everything I was told from beginning to end made the transition seamless with no problems what's so ever.  I will definitely use them again.  I have also reccommended them to friends already.  The quote was easy to get on line, so that I knew exactly how much I would have to pay prior to pick-up.  Whilst dealing with customer service I was also advised of the items I could place in my vehicle free of charge.  Any additional items I was told the amount I would have to pay.  Nothing was left to the last minutes as in excess fees.  They told me how many days the car would take to get to the destination and that they would be calling prior to delivery.  Again I was totally pleased with Montway Auto Transport and their excellent and affordable fees.

Service cost: $490

We actually shipped 2 cars from 2 different cities in California to the East Coast.  One was $910, the other $1100, both in the middle of summer.  I was very worried about this process, but it went well.  We had some time constraints and the assigned drivers worked with us to make it happen.  I found both drivers very professional, calling in advance and worked with me on pick up and drop off locations.  I was offered a modest $25 gift card to review, which I think is a reasonable encouragement for someone to write a review, but not enough to make someone lie if they had a bad experience.  I don't care about that because I'm shipping a car again any time soon, so it won't do me any good.  Just thougth I should be transparent about that since I know some companies try to game reviews.  I would happily recommend Montway again.  Glad I followed the recommendation of a friend of a friend!

Service cost: $910

I had a great experience shipping my car with Montway Auto Transport. I had checked into a lot of car shipping companies and Montway Auto Transport ended up being number one for what I needed. Their shipping quote was less than any other company I contacted, 630. Others were charging 800-1000. Their customer service was easy to reach and always available to answer questions. Montway Auto Transport were very prompt and knowledgeable with every question I had about the car shipping process. I chose for my car to be picked up in FL around August 1, and they told me it would be picked up then or around that date. My car was picked up very promptly on August 3rd. I shipped my car from Florida to Dallas TX and the car ended up being shipped in 4 days, it actually came a day earlier than expected! When the driver arrived in Dallas to drop off my car he could not fit in my complex area, the truck was too large and it was unsafe to unload my car in the street. He was very kind to drive to a nearby shopping center to unload my vehicle in a safe area for both the truck and the car. Everyone I dealt with during this process at Montway Auto Transport was very professional and I would definitely recommend Montway Auto Transport to anyone who is in need to have their car shipped across the country. Expect excellent service, great, professional customer service, a very prompt pick up, and delivery and an overall great experience!

Service cost: $630

I shipped a Toyota Camry from Connecticut to Michigan. Originally, I made a reservation in their website and paid the deposit. I called them a couple of days later and notified them thata I wanted to move the Shipping Date to 5 days earlier. They were very accomodating and assigned a Carrier the very next day. I was impressed with their professionalism in handling my request. 
 
My assigned carrier (truck driver) called me and scheduled a convenient pick-up time. The pick-up was on-time and hassle-free. My apartment is located in a narrow-yet-busy street. Fortunately they managed to load my car pretty quicky. It hardly took 5-6 mins. With my Car, the truck was loaded to capacity. So, they just took 2 days (including a Sunday) to deliver. The Car arrived in perfect condition. 
 
I'm very impressed with Montway Auto Transport and would definitely recommend them to others. .

Service cost: $590

Working with Montway was a great experience. I had my 2011 Jetta transported from south Florida to North Carolina for school. I made the decision last minute to have to transported and the representatives made it an easy process. My car was picked up within a few days and was delivered on the exact date I was told. Their prices were the most reasonable after doing some research with other companies. I was even able to put some extra clothes in the back of my car to make traveling easier. My car arrived safely, without any damage or stolen items. .

Service cost: $510

AMAZING SERVICE!! VERY PLEASED. I had my Sebring Convertible shipped from San Diego to Indianapolis area in just 2 DAYS FOR ONLY #957.00!! Excellent communiction with broker and their refered transporter NS Express.  My car was delivered in excellent condition and the driver, Ali, was very professional.  He contacted me early and updated me on time of arrival, which he was right on time. I would recommend their services to anyone needing their vehicle transported. GREAT JOB and Many THANKS!

Service cost: $957

I shipped my car with 1st Class Automovers, Inc. with Montway Auto Transport as the broker.  It was very easy to get an accurate quote and schedule the shipment online.  All of my questions were answered quickly on an online chat as I was scheduling my shipment.  My car was picked up and delivered on the days that were estimated with no damage.  The people I spoke to on the phone were very polite and helpful.  The driver was very nice and answered all of the questions I had.  I would absolutely recommnend Montway Auto Transport as a broker and 1st Class Automovers, Inc. as a carrier. .

Service cost: $820

I sent my son's car to FL where he is living. I found Montway through a web search.  I asked questions about car pickup and typical shipping times though the Montway web chat service.  Chat Cutstomer Service Rep was very polite and responsive.  I requested the shipment on Tuesday.  Pickup in MD was on Wednesday and delivery in FL to my son on Thursday.  The Driver was polite, professional and thorough.  I highly recommend Montway as the broker or mover for car shipping services.  I was very happy with this first-time experience.

Service cost: $560

I recently had Montway be responsible for shipping my 1957 Thunderbird from Florida to Illinois. I was alway alerted to pickup times and delivery time. The driver was courteous, professional, and early from the original delivery time. The vehicle arrived in perfect condition. The price to ship this distance was fair and I would use this company again for delivering classic autos. THe car even arrived in an enclosed trailer as I thought that it was open. Nice touch to a great experience.

Service cost: $481

Update: Montway has called and apologized and is resolving the problem. It is with the shipper KB Transportation they said. They are returning my money and investigating. Thank you!

I'm going to make a long story short as I'm exhausted by this experience. My car never showed up on the day it was to arrive. Never got a call from anyone. I finally called and found out my classic convertible is sitting in a storage lot in a less than desirable area. When asked when it will be delivered, I was told "when I get a chance in a few days" Montway did not help or care. I got a car trailer, drove 2 hours (each way) to get my car. And of course, it was..cash or no car upon arrival. Just stay away from this company.
 
 
 
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Service cost: $950

I've previously wrote a negative review based on my experience with the company. Within a day Montway customer service management reached out to me and sincerely apologized for all the inconvenience during the transport of my vehicle. She made me aware that I was in contact with a different transport company that picked up my vehicle NOT Montway. She kindly compensated me for my inconvenience. Not only am I accepting their honest and sincere apology but I'm giving them a second chance. I will be shipping my second vehicle with Montway next month. It truly means allot to me when a company takes time and read their customers reviews and to make sure their customers are always satisfied. I will definitely recommend to all Soldiers to use MONTWAY INC.

Service cost: $750

We shipped a 2002 Saturn from Chicago's Northwest suburbs, to Fairfield, California. We were extremely surprised by the outstanding customer service Montway provided. Once the vehicle was on a truck, Ali, with Knightrider, kept us updated. On the day before delivery we were given a 4-hour delivery window. About 3 hours before delivery we were given a 2-hour window. Everything we were told would happen actually happened; this is so unusual these days. We would recommend Montway,and Knightrider to anyone needing to transport a vehicle across county.

Service cost: $880

Montway was very communicative in helping pick a specific destination that would be convenient for us and the driver and save $$  on their quote. They are very familiar with the Manheim auction procedures, so once they had the requisite information, there was nothing else for me to do. The specific carrier they chose was courteous and very each to reach, and kept us informed throughout the process so we knew exactly when to expect the car 
This is the second time I have used Montway in the past 2.5 years, and I will likely choose them for every such move in the future. .

Service cost: $1235