Xtreme Movers

I had an amazing time with Xtreme Movers when moving last month. The process was very quick and easy and I was charged what I expected to spend. Also when I forgot to mention that we needed an item packed in a proper way Xtreme Movers were there ready to help! I would definitely recommend Xtreme to others. Also unlike what others have said they were not rude or outsourced the moving to another company. I forgot the name of the person who helped me out but all of their staff are wonderful people.

Service cost: $2500

Used Xtreme Movers to move my boyfriend's things to another state, which I was super impressed that they deliver anywhere. I was a little worried but they did an amazing job moving our things. They did it exactly within the time they said they would, so it was efficient and the movers were all super friendly, which is a nice change in pace from the impersonal people I used once before. I would recommend Xtreme Movers to anyone I know moving, because the price was one I couldn't beat by calling elsewhere and they did a wonderful job!

Service cost: $900

I needed my stuff moved from my storage, into my new apartment. The movers were on time, (actually a little early), sociable, gentle with my belongings and resourceful with time, space and typical moving challenges. They got all of my furniture, books and miscellaneous stuff like bags of shoes and boxes of clothes, from my 2nd floor storage room, down to the truck in less than an hour.

They were super careful with moving things from the truck, to my apartment and very good about listening to where I instructed them to put stuff. I'm not looking for a lot in a moving company, just a fair price, good service and for everything that they move to be left, as it was found. Compared to the other companies, for 3 or so hours I used them, the price was pretty on point. Throw in the good service and careful handling of my stuff, and I'm a happy camper! I'd definitely recommend.

Service cost: $600

I’m a journalist so I want to be very clear about my spectacular experience with Xtreme Movers. My family and I had to relocate unexpectedly from New Jersey to Florida to further pursue an opportunity that only came true in my dreams until I received a magical phone call on a sunny, clear day a couple of months ago. I was very nervous and scared to move because I've never moved before, let alone 1,200 miles. Also, I didn’t feel comfortable knowing that a company was going to transport over a million dollars in art, furniture, equipment, and priceless heirlooms down to Palm beach.

I was initially called by Jonathan who manages Xtreme Movers. He was very polite, detailed and thorough throughout every conversation that transpired. He explained to me every explicit detail. Therefore, I was fully aware of what I needed to do and expect from start to finish. Once I reserved my dates and locked in my rates, I was contacted by dispatch a couple of weeks later to confirm everything one more time and to prepare me further.

When the packers came on my scheduled pick-up day, I was immediately relieved of any nervous stress levels as Manny and his crew was grade A professionals from start to finish. They were extremely caring, polite, and hard working. Their efficiency levels were beyond my expectations. Upon delivery in Palm Beach, Xtreme Movers crew professionally placed everything exactly where my family and I told them our belongings needed to go. Once they finished, they cleaned up and left. I am very thankful from the bottom of my heart because I’ve heard about all these nightmare horror stories in the Moving industry but everything Jonathan told me would happen, took place. Thank you, Jonathan, David, dispatch (sorry I forgot your name but you were a sweetheart), and hats off to Manny and the packing crew! You have my word that I will refer you to everyone I know. Thanks again Xtreme Movers!

Move size: 4+ Bedroom Home Service cost: $10499

Mine was a short distance move under 30 miles. Somehow I had the good fortune to get the owner of the company, David on the phone when I called. He was so informative about moving and how to choose a good mover. I did end up hiring his company and it worked out great. David was very responsive when I had a question or concern. The day of the move I received a phone call from Manny within the time frame I was promised. Manny and the crew of 3 men worked hard and quick to get my stuff out of storage and then into my new home. They were courteous and polite to me, but I was most impressed by how courteous they were to other people who were moving out of storage at the same time and needed to get by. Manny, the driver and foreman was a very pleasant person to deal with. The move went so well, I feel lucky to have ended up with Xtreme movers with all the choices out there.

Move size: 1 Bedroom Home Service cost: $2450

Stay away from these people! They are huge SCAMMERS and somehow they removed my last review but here it is again. Everything that was pitched to me was lies. The owner and sales rep #1 sales pitch to me was claiming they have multiple trucks and many miles on record with the DOT. This deceptive sales tactic sold me away from the competition but I was picked up in a rental truck and delivered by another company!! Not 1 truck of Xtreme "Movers". Many other real reviews on Consumer Affairs (the bad ones), talk about Xtreme "Movers" using other truck companies to pick up and deliver too. If they own 19 trucks and have millions of miles then why was I picked up in a rental and delivered by another company? They must be brokers and I do not know how they get away with this? I should have read the bad reviews before finalizing my decision and not cancelling before the scheduled move date but the owner and sales rep pitch was too good and I was suckered in.

The "owner" will tell you a price and make it sound like everything in your home will fit in the price range they gave you. I was quoted $2,000 for my move for 400 cubic square feet. Was told that 60 boxes fit, plus my queen size mattress and my dressers. This is the smallest space ever. I am now having to pay double for my move of $4,000. The company "owner" will make it sound like they do not scam people and will make you feel comfortable with choosing them. I’m literally fuming with anger and rage right now thinking about my experience.

Additionally, I was told that they disassemble all furniture. More Lies. They only disassemble the bed. My dresser, which is on the second floor does not fit down the stairs without haven’t to be taken apart. Had I known this, I would have taken it apart ahead of time. Yet, I was led to believe that they would do it all. Now the movers are telling me unless I take this apart by the time they are done with the rest of my boxes, that they will be unable to take my dresser. I was so angry the day of the move and called Xtreme but all I received was a very rude woman who said her name was Doris, screamed at me the entire time and said everything was my fault. I called the owner multiple times after that conversation but he acted as if he didn't know what was going on and couldn't help me. I wish I took pictures but that was the last thing on my mind when I was being told I had to pay double the amount of what I was quoted.

I AM A DISABLED VET that chose this moving company to my inability to move myself and they took full advantage of my disability. I live in a small apartment and it’s crazy to me that I am having to somehow pay close to $4,000 for my move when I was told $2,000. I would have done the move myself if I knew this was going to happen. I will be pursuing this complaint further than a review. I will contact the department of transportation, BBB, everywhere I have to so xtreme movers does not scam any more people and veterans. Take it from personal experience, stay away from these people. They are a complete nightmare after they take your deposit.

Move size: 1 Bedroom Home Service cost: $4000

My move was a relocation from NY to Phoenix, AZ.

I have retained legal counsel and representation against these people - Shawn is a liar and manipulator from start to finish. So is his felow scammer, Brandon.

Doris and her crew of Billing Department Banshees routinely screamed at the the top of their lungs at me, threatened to have the truckdriver "turn around and hold my belongings" in New Jersey.

They crushed hundreds of my boxes, broke my venetian cut glass goblets and cordials.

They broke my toaster oven, bent my triple bottom pans, broke kitchen glass storage containers, stole one of my speakers, "misplaced" a part to one of my food processors,

Broke my laptops, and much more that I have no yet even been able to open and assess yet.

They claimed "white glove service" and to "do all of my packing". NOT.

They quoted me $3600.00 for my move. They extorted $9000.00 from me, AND broke much of my most valuable property.

If I had not packed 120 of my own before they arrived, I would have very little of anything in my hands now in Phoenix.

LISTEN TO THE REVIEWS PRIOR TO MINE. AVOID THESE THIEVES. THEY WILL HURT YOU.

Move size: 2 Bedroom Home Service cost: $9000

Overall, we're not pleased with our experience w/Xtreme. A few "highs" and "lows" from the process:

PROS---
The sales representative, Stacy, was very friendly and responsive throughout the process. When we had questions, she'd quickly answer them or get us in touch with the appropriate party.

On the front end of the move, dispatch and our movers did a great job communicating arrival time, estimated job time, etc.

For move-out, the lead mover (Manny) and his team were very friendly and professional

CONS---
The original estimate/quote was wayyyyyy under what we ultimately paid (over $2-k difference). While I certainly cast some blame on my wife and me for not accounting for absolutely everything, I am convinced that we communicated the vast majority of our belongings during the original quote process. I think a big issue here is that big companies like Xtreme don't come to your residence in-person for the quoting process. We're very unhappy to the extent to which our final bill was raised.

Payment --- Xtreme only accepts cash or USPS money order upon delivery. No personal checks allowed. Are you SERIOUS?!? In our particular case, b/c we got such short notice of arrival time from the driver (again, terrible communication), and b/c of Saturday post office hours, we had to scramble to get it filled. Yes, I should have gotten it further in advance, but it's the 21st century, Xtreme. Figure out a way to make it way easier on your customers.

After our stuff was out of our hands, the communication from Xtreme was terrible. We were promised a call from the driver w/in two days of load-out and, despite us haggling them, we didn't hear from the driver until a week after the load-out. Totally fine if it usually takes a week, but Xtreme should not promise a 48-hr window if they can't make it happen. When trying to figure out timing for our own XC trip, this made things more difficult.

DAMAGED ITEMS --- Our nice LG TV and Peloton bike were significantly damaged during the move. The TV was clearly dropped on its side and heavy items must have been put on top of our bike at a bad angle. I took a look at the truck upon arrival and it looked like a scene out of "Hoarders"; fragile items were recklessly piled on top of each other.

Movers at end destination -- Not very professional. While they certainly worked hard for 5 hours, they CONSTANTLY complained about how much stuff we had, and how heavy it was. I couldn't believe how much one of them whined (it's your job, dude!!)..Furthermore, upon discovering our TV was damaged, he very quickly casted blame elsewhere and made no effort to apologize, help with next steps, etc.

CONCLUSION --- Xtreme did a few things right and were friendly enough, but I will not hire them again or recommend them to anyone. Shop elsewhere.

Move size: 2 Bedroom Home Service cost: $8000