We Care For You

We hired them in 2022 for a move from FL to NY. Their truck came with 4-5 men. The first thing they did was raise our moving estimate from around $11k to 13.5k. With a soft threat that if we don’t sign, they won’t move anything. Subsequently, they proceeded to do a shoddy job of packing example throwing valuables in boxes throwing glassware without packing in boxes although we had supposedly paid for the full service. Next, when they filled up their truck upto a certain line, they then refused to load up the remaining of our stuff saying that it was against their regulations. At our insistence, the guys spent 45 mins loading remaining stuff (which we thought we paid for we paid for them moving this stuff which we had listed in our emails to them at the initial estimate). Finally, our stuff went to their warehouse for about a month. A month later, three guys drove from NYC to FL to us to deliver everything we owned to our new house. When they showed up, the first thing that raised a red flag for us was the truck looked way less full than at loading.

The main guy looked and acted like a thug. After they were done we were missing items worth 10-11 $k including a heirloom carpet, a new Dyson vaccum, my baby’s bassinet, 1,000 adjustable weights, all of my husbands shoes ALL of them that were in a suitcase.

Every-time we called them , the lady who would pick up, Jessica the service manager was extremely unprofessional rude and was least interested in helping us after the substantial loss we incurred.

I was pregnant in my 3rd trimester at this time, and bc of losing so much of our stuff, and having a nightmare experience dealing with this con artist company, I felt so down.

We lost so much money, and valuables, things that were gifts from my grandfather.

We are going to lodge an official complaint. This company and the people who work there are criminals. We had The worst experience with them. I believe any review here more than 1 star must be fake.

Pls beware of these con artists!

Move size: 3 Bedroom Home Service cost: $10000

We booked our move through Trinity brokers and they seemed pretty helpful. They said that since we had only boxes to move that we would have to pay the minimum which would cover up to 284 cubic feet. After packing I calculated that we had under 200 cubic feet so I felt that we still qualified for the quoted price for the move. When the movers arrived, The lead guy, Travis, looked at the boxes and says 450 cubic feet based upon his 16 years of experience. I said "no way" and asked him to prove his claim. His reply was to take it or he was going to head out to his next pickup.

since we had already placed a sizeable deposit, we had to suck up the additional charge of $850. Phone calls to his boss, Jessica, were a waste of time and energy as she said that she had to go with Travis' estimate. I feel ripped off by a dishonest scheme. WARNING! Stay away!

Move size: Partial Move Service cost: $2993

Beware of this Company! Bait and Switch!

The worst moving experience imaginable. If I could give zero stars, I would. When the reservation was made, and price agreed upon, we were told we would have our own dedicated tractor trailer, with a 32 foot trailer, and that everything would be delivered within 3 days. When we spoke with the moving company a few days before the move, we were told it could be up to 30 days before delivery. Because of this, we rented our own U-Haul 16' truck to carry our 'essentials' and valuables.

On moving day, three guys showed up in flip flops with a 26 foot truck. The Furniture was not wrapped properly, leaving furniture legs and edges unprotected. The man they had packing the truck appeared clueless on how to pack a truck. He put furniture on first, then tried to pack boxes around it, literally throwing them everywhere. (We had purchased consistent sized boxes so they could be properly loaded onto truck). Because they brought a smaller truck and the way it was packed, everything didn't fit. We were told it would be an additional $5000 on top of the original $9000+ estimate we had agreed to, and they would get a partial truck from 2 hours away to complete the job. As we were closing on our house in two days, we were stuck and had no choice. Also, due to the inefficient way of packing the (first and second) truck, at the last minute, we had to give away all of our patio furniture because they couldn't fit it on the truck.

Truck broke down between Florida and North Carolina. They had to rent a U-Haul truck and moved everything from the disabled truck to the U-Haul truck. When the trucks arrived, we were missing the pad for our living room rug, wheels and handles were broken off of our outdoor grills, the furniture was damaged and required over $1000 in repairs, boxes were busted open, and we never found some kitchen items and other miscellaneous.

The above is not even a complete listing of the damages and issues we encountered with this company. My recommendation.. Do not use!

Move size: 4 Bedroom Home Service cost: $14070

The whole process was smooth. From the friendly and understanding booking over the phone, to the super quick and professional movers on the ground, I'm thankful that We Care For You came to my rescue. Something I hadn't considered before this moving experience was the depth and network of a moving company. If you're ever in doubt, go with an established and larger company that has years of reputable experience vs saving a few dollars or even the quickest to respond to your quote request. For this reason, I recommend going with We Care For You.

Move size: 4 Bedroom Home Service cost: $8300

I had the pleasure of using We Care For You for my move yesterday. What a great moving experience! They stayed in touch with me prior to the move. Every point of communication was friendly. The morning of my move I was contacted via text with the names and pictures of the 2 young men that would be moving me. They came on time and made me feel completely at ease! They were quick, efficient, friendly, and safe. They worked beautifully as a team. This is a temporary move for me and I'll need to move again in 2 months. I will definitely use We Care For You Moving. Thank you for making a tough day a it easier! See you again the end of March!

Move size: 3 Bedroom Home Service cost: $3680