US Movers Inc

We were assigned this mover through a broker. When the Mover actually came to our house, the day we were supposed to move, I received a call that I had more furniture than they expected and it was going to cost me an additional $2000 for them to haul it. I refused the payment initially but was then told that they would only move what they felt was compatible with the pricing I was quoted and leave the rest. Plain and simple this is extortion! It was interesting tho that the total cubic feet was exactly what was predicted. I would never use this company to move me across town. Horrible experience. Most expensive Move I've ever had and I spent 22 years moving around the world while in the Air Force. Move along to another company!!

Move size: 3 Bedroom Home Service cost: $10000

RUN AWAY- this company LOVES to scam you for more money and your stuck because they don’t tell you until the day of move. We had to pay an extra 2300 on the day of which almost made us cancel. Unfortunately, cancelling would have made us lose our $3,000+ deposit so we were stuck in this already. Be sure to read the fine print!! The guys who moved our house from Texas we’re fantastic but it went downhill from there. The freight driver changed our delivery date and time twice and didn’t speak any English. We had to text the whole time to get anything from him. He gave us a five minute window to arrive at the storage unit instead of the hour window they promised even after I contacted him twice with text message proof and told him we lived 45 minutes away from the storage facility. We FINALLY get our stuff to the storage unit and the driver said he couldn’t make the truck fit back to the storage unit and wanted an additional $2,000 cash to rent another truck to shuttle the stuff to the unit so we cancelled the 2nd delivery stop because it was so bad and hired a subcontractor (truck / trailer) of our own to move the things from the freight truck to the unit and to our 2nd stop. We found out TONS of our stuff was broken. The driver contracted the guys to move our stuff off the truck- only 1 person showed up so we had to help move everything. The driver hid in his truck for the majority of the move making the one guy he contracted move things alone with zero help. After the guy they hired had a personal conversation with us, he said and quote” This Driver is trying to screw you. Don’t say anything but he's trying to scam a ton of money from you. If he doesn’t pay me (driver to contractor) I was going to punch him in the face. I’m going to make my money.” The driver came into the unit aggressively and said every blanket was $10 and we had to remind him they were suppose to take everything out of the blankets/ boxes from the truck and we didn’t ask to keep any blanket. SO, the driver went into the unit and started throwing things around to take blankets off- making a huge mess and not placing anything back in their spots(everyone knows how you need units stacked properly). After a very unprofessional discussion, we told the driver we better not get an invoice for anything additional and he just laughed at us. Then the contracted mover guy was not even a professional mover and the truck driver tried to tell us we needed to pay the guy money for moving even though the whole move was already paid for. All of our fragile stuff was being tossed off the freight truck, even with us there complaining about it so just think what they do when you aren’t there. They didn’t allow us to check our inventory list until everything was done like we’re suppose to do to make sure we have everything. They were trying to give us other people’s things because they didn’t know who it belonged too. I wouldn’t trust them to move trash. We are in the process on checking inventory and what’s broken/ missing to file our claims. We added what we saw initially that was broken on the inventory list but again, we were being rushed and couldn’t check everything. Several boxes were opened and the damages are stacking up. Very fragile boxes were stacked at the bottom of heavy boxes. Overall this experience was a nightmare!! Movers beware!!

Move size: 4 Bedroom Home Service cost: $10500

US Movers arrived on day of move and stated amount was $2000 more than what was initially agreed. On delivery, nearly $2250 in damages occurred.

On 5/29/19 I received a quote for our move from Cross Country Moving Group for $9528.55. On the day of our move (6/29/19) the subcontractor (US Movers Inc) stated the cost would be $13,500. Since we needed to be out that day we agreed, and paid the bill. On delivery 10 days later they charged us an additional "shuttle charge" of $2000. On delivery it was apparent the boxes had been loaded and unloaded several times, as most of the boxes (purchased moving boxes) had been crushed. Glass shelves and other items the movers themselves packed had been shattered. Pictures of all of the items were taken as unboxed by myself and by the moving company, and totaled over $2200 in damages. On submitting a claim through Movingclaims.net the company agreed to pay $67.30 toward damages.

Move size: 4 Bedroom Home Service cost: $15500

Awful. Showed up with wrong truck so they had to get a different truck and charged $385.00 for truck. My 2018 $32,000.00 Harley Davidson was on the truck. I was told that they couldn’t deliver is so it was dropped in a Walmart parking lot. Not a joke. When I got there to get it the brand new battery was dead. I had to go into the store to get jumper cables to get it going. When opening boxes we found meany broken items. We had to pay before they unloaded anything. They are still unloading so we will update. DO NOT USE!!

Move size: Partial Move Service cost: $3000

This moving company is unprofessional, misleading, and stressful. They showed up on the day we asked for to move the furniture. They doubled our rate to pickup additional boxes and spoke extremely rudely from the moment they entered the house. I will accept my part in having too much stuff, but my recommendation to anyone using this company - read the contract really carefully. Also, have flexibility in your schedule as they may not deliver on the day agreed to. We agreed to a weekend and they're now coming mid week which is stressful asking for time off at a new job.

1) make sure boxes listed are correct and size of boxes is correct

2) space of the apt should be listed correctly

3) you must box EVERYTHING!

4) make sure the amount of stairs is accurate

5) make sure the delivery location can accept an 18 wheeler. If not, they charge you $$ to move your furniture to a shuttle.

All in all, our quote is now tripled what we expected to pay. I should have went with two men in a truck.. they're a little pricey, but they answer the phone when you call and are professional.

Move size: 2 Bedroom Home Service cost: $5000

I don’t usually write reviews unless I am really impressed or really disappointed. In this case, I was extremely impressed.

US Movers called the day before and the morning of the move and arrived on time. They did an excellent job packing the furniture. On arrival, they quickly unloaded everything and put things in their place. The Ikea bed had to be disassembled because of the tight staircase but it was done quickly and without complaint.

Overall, we were extremely impressed with Dan and his partner and I would highly recommend them to anyone.

The price was fair and the quality was above my expectations.

Move size: 1 Bedroom Home Service cost: $1950

Over 3000 dollars of losses.

There insurance coverage is a prue bait and switch scam.

I had over 2400 pounds of items damaged there is 60 cent per pound coverage there is 13 pictures that showed the damage items that was given to the company the day of delivery.

They offered me 400 hundred dollars now after 4 months a waiting which equals to 690lbs of damages.

Here are some of my items were a china cabinet, amoire, hand carved stone table legs,massage bed , 4 by 6 pictures.

Most of these items are non fixable because they were dropped numerous times ar delivery .

What an f--king mess don't hire them they will destroy everything.

Move size: 2 Bedroom Home Service cost: $4500