Transnational Moving Systems

This company is terrible! They lied to me about the weight of my truck and made me pay thousands of dollars more than I needed to. The driver was extremely abusive on the phone and swore at me several times. The office staff were terrible and threatened to cancel our move if we didn't pay them right away. By the time my load arrived, there were several damages that were never paid for or reimbursed to me. They didn't finish unpacking my boxes despite me paying over $2000 for that service and refused to complete the work. I would not recommend this company to anyone moving as it is a HUGE risk and absolutely the WORST service you can ever get not to mention that once you pay them, they may not even finish doing the job you are contracted for.

Move size: 3 Bedroom Home Service cost: $11975

Absolutely the worst possible experience you could ever ask for. DO NOT EVER USE THIS COMPANY!!
They lied constantly about delivery dates and handling of our 4 bed room home. Thousands of dollars in damage and some irreplaceable items. They over charged and fairly sure they lied about the weights. Extra charges that are not substantiated.
To make it even more fun they showed up 14 days late then called a few hrs before they showed up to say they were delivering. When they found out my wife was by herself they dumped all the stuff every mostly in the garage. Did not set up any furniture as promised and refused to saying they were far to busy with other customers who needed their stuff. So 12000.00 later and a crying wife with a bad hip and limited mobility left there in this mess we get to pay more for outside help.

Move size: 4 Bedroom Home Service cost: $11743

I had a worst experience with a canadian business ever. My family moved from Manitoba to Ontario and we used a moving company - Transnational Moving Systems, also known as Canadian Reliable Van Lines, also as Nexus Express Moving, also as Provincial Movers, and so on.

1. During pick-up from our old location they just abandoned 3 items somewhere in our apartment building:

https://youtu.be/huNiKRvPDsU

Those lost items have been picked up few days later after my multiple requests, but they were never delivered.

2. I never got a response from my agent (Mathew Moretti) regarding the lost items mentioned above. And when I contacted a senior manager and asked him to talk to Mathew, few minutes later Mathew himself finally called me back and he was extremely rude!

3. Too careless in regards to confidential information! On delivery to our new address I found all my credit cards details were publicly written on the paper sheets used by drivers/shippers/loaders/agents!

4. Multiple damaged items; problems with their punctuality and attitude; and many more issues!

I have filled out a claim on lost items and sent to them on July. After my multiple emails I was told to wait 8 weeks. Today is November and I don't think they would ever respond.

Move size: 2 Bedroom Home Service cost: $1650

We have moved all over the world and experienced various moving companies which damaged or lost or delivered the wrong item and requested before unloading more money. So this time we used Transnational to get some furniture etc. from BC to Moncton NB.
The positive everything was accounted for when it arrived.. some plates and a glass are a write off but the rest was in perfect conditions.
The negative. Transnational gave us 4 dates for delivery and nobody showed up .. further the person who is answering the phone is very unprofessional , rude and insulting this creates a lot of aggressions..
Deliveries might take longer ..this is normal.. but please be polite and honest and you could be 5*.

Move size: Partial Move Service cost: $2500

This is my first ever bad review of a company as I believe everyone can have a bad day..but this company is just too much. aside for the lateness, loosing boxes and last minute costs which suck but, considering a 5k+ km moving form coast to coast, I can understand the logistic hustle. The key here is the MO..kind and pleasant at first and just the worst a few days before the move.When you are getting the service making you feel like ''oh, this may go well'' and then, when there is a little way out, they become the biggest [EDIT] you will ever encounter. they don't answer the phone very often but if they do, you will be blame for any issue may be going on. they will be extremely disrespectful to the point to make you feel sorry for human kind. you become their hostage as they have not only your stuff, but your personal info too. anyway, I could go for hours but it is not worth my time. In a nut shell, please don't waste your time with this company. Yes, their price is fair but no money is worth being treated like they will treat you, specially Michael, this guy should be in jail.

Move size: 2 Bedroom Home Service cost: $1700