Transit Systems Inc

We used Transit Systems for a small move from northern CA to the St. Louis MO suburbs. We had a dining room set (table and chairs), breakfront, and a half dozen boxes and assorted "stuff". Not a full truck.

The two guys who showed up were great. They had called me the day before to let me know when to expect them and they were on time. They were courteous and very respectful of our house - they made sure not to damage anything or make too big of a mess.

They did a nice job of disassembling stuff and packing it up.

On the other end, they really did a nice job. They put everything back together again of course and even helped my son with a move of an existing table (being replaced by what they brought).

I was a bit cautious since this was not a company I had ever heard of and they were less expensive than the major movers like Allied. Ultimately there was nothing to worry about since they did a great job.

Move size: Partial Move Service cost: $1985

If I could give zero stars I would. My elderly and aunt and uncle had graciously given me their Steinway piano, with the hopes that I pass down our family’s love of music to my own little girls. That piano has been in the family for three generations, and not only has monetary value but precious and priceless sentimental value. They entrusted this company with this move, a simple one from Point Pleasant, WV to Columbus OH. It has been several weeks now and the logistics manager gave them one line email responses (“We’re working on it.”) and not one person has bothered to give regular updates or at the very least given an apology for the inconvenience (my mom and sister have given up over three weeks of time waiting around the house for this shipment, afraid they will miss the delivery.)
When I first heard about this, I thought maybe my family was being duped by some scam artists. I am shocked at reading some of the other reviews where people experienced similar situations. I am disappointed and extremely worried about this family heirloom, in the hands of this company.

Move size: Partial Move Service cost: $1200

TSI picked up the furniture items within the window of time I suggested, called a day ahead of time to be sure someone would be there, showed up on time, wrapped the pieces securely and emailed me that they were in transit. I received a call on a Thursday for Friday delivery and was given a 3 hour window. On Friday, I was called when the truck was half an hour away and it showed up right on time. Movers were courteous, took pieces around our house into the basement, unwrapped them and placed them where I wanted --all within 30 minutes. Furniture was well wrapped and not damaged. I was pleased with the move and appreciated being able to talk with a person to arrange pick up and delivery. Thank you.

Move size: Partial Move Service cost: $667

We had much difficulty with this company: sending too small truck; missing deadlines after paying for quicker service; and finally breakage of items -- boxes were literally crushed -- even though well-packed and marked FRAGILE. The only good things was decent price and very good movers at the destination end in San Francisco. Communication with the company was from the beginning EXTREMELY DIFFICULT -- days would go by with NO communication about anything. We were shuffled from person to person -- they sent a one man team for a 2-3man job and so forth and so on. It was very nerve-wracking and very frustrating. Due to the moving point in Nebraska we had few choices of companies -- but we started with one company and they have "subsidiaries" or something -- as you are moved along their lines with who knows? And god knows how many times our things were moved off a truck and back onto a truck. At any rate MANY GLASS ITEMS were BROKEN -- from ABNORMAL handling -- the boxes were crushed and mashed. I asked for refund -- NEVER GOT IT..even though promised for a breakage evaluation and refund of some kind. I'd look around for a better company with more overview of their scheduling and movers.

Move size: Partial Move Service cost: $1100

I searched for a moving company for several weeks however the reviews were really bad for all of them. then my husband chose TSI. i saw the reviews were not as bad. and the price was relatively low so we decided to go with it. they packed everything nonstop and moved them to their truck. off we go. after about one month they arrived at the location across the country with everything and the packing was even better than they did before they left. it is all worth it. thank you!

Move size: 1 Bedroom Home Service cost: $3000