Trans Van Lines

I moved from Philidelphia to Boulder, CO this year with the help of Trans Vans Lines. It only cost me 1650$ by the end of it and they provided me an extraordinary amount of relief to my anxiety about the moving process. I will definitely use them again in the future and rate them 5 stars! Calls were answered in a timely manner and I feel like I had the full attention of the employee’s who assisted me. They were very competent and considerate with my belongings when the actual move happened. I would highly recommend to anyone making a big move soon! P.S they even helped me find accommodations so I could safely bring my pets with me!

Move size: 2 Bedroom Home Service cost: $1650

Moving is never an easy thing. It is full of stress, uncertainty and tons of moving companies to choose from. I am very happy to have stumbled upon Trans Van Lines Moving Company though. My move could not have gone any better.

Note: I used to blast to obtain several quotes from different moving companies in the area. I received a bunch of quotes and some were very competitive! and of course, some were not. I initially chose a different moving company that had fantastic reviews and a very competitive price per hour. I let Trans Van Lines know that I would not be using their service and the gentleman I spoke with kindly thanked me for letting him know and gave me some helpful moving tips. Shortly after, he called me back and said he sought managers approval to beat the competitor's price by a few dollars.

I agreed to use their service. Best decision ever!

In the moving day, the guys showed up with an extra man to help (I had only hired 3 movers). They got right to work as I signed paperwork. They were all so friendly, efficient and hard-working. I was truly blown away lol. They wrapped all of my furniture very well as I was moving to a storage unit and they wanted to make sure it would be safe in there.

I chit-chatted with them throughout the move but they never stopped working while talking. They finished loading up the truck and we met over at the storage unit. They were just as efficient there - even though they had to go up and down an annoyingly slow elevator. They packed my unit to perfection and made sure to leave any of my requested items on the outside of the unit.

They come prepared with blankets, giant boxes, clothing racks to hang things on if needed, and more.

I wish I could recall all of their names because they were truly just the best moving services I have ever had.

Move size: 2 Bedroom Home Service cost: $6700

This is by far the worst movers ever. When I asked for the delivery process, truck dispatcher lady intentially showed that she is annoyed by the question by spitting words at me. Then, she hung up on me. The truck driver was worse. He came in already upaet and with so much hostility. He started yelling at me, asking for more money even before going over the inventory together. Since I have been moving A lot, I already had boxes all packed up and stacked orderly so that they just grab and go. My quote already went up once before they even come to my house, so I told him I cannot pay more so take what's listed on the quotation. He was very upset that he couldn't get any money out of me. He yelled at me, "do you want to bet on the number of boxes?" I have never seen anyone that hostile. Well, the number was correct and he took it. He left without taking any other stuff like plastic trashcan, a vase, etc. saying these were not on lost and I have to pay. I cannot even say all the things I had to go through with this company. I am still waiting for my stuff to arrive and I am so scared of seeing this guy again. Its Already an hour pasted promised time, which was postponed once already. Trucker doesn't reaspond to my call, customer service put me in hold even before I finish my first sentense. This is extremely scary. Please everyone do not do any business with them. These guys are gangsters trying to rip you off. These ppl have worse attitude. I am just very surprised how dishonest and hostile a person or the wholee company can be. This is serious. I normally do not write reviews but this, I have to save ppl from going through hell that you really don't need to. I hope my stuff arrives..

Move size: 1 Bedroom Home Service cost: $2300

Even 1 star is too much for this company.

Pick up: The people charged us a "Stairs" fee even though there was no stairs to be climbed. We had an elevator in our building and no stairs were involved.

Delivery: The same happened at delivery. There was a $75 charge for "stairs" even though the delivery was to the garage of a single family home. There were NO STAIRS to be climbed.
For delivery, they sent 1 man for the delivery of over 500 cubic feet of stuff. The man made us sign before removing everything from the truck because he was in a hurry. His other option was to leave with our stuff. We told him about missing stuff that he did not make a record of. We could not claim any of it back from insurance. We lost over $500 of material that was missing. We lost a big rug, a TV stand, a shoe rack and a bar cart (since they were all disassembled).I have tried reasoning with their staff, but to no avail. They are rude and not helpful at all. I tried getting an explanation for why only 1 man was sent and why no record was made, but it was pointless. Everyone I spoke to was a "MANAGER". Apparently you cannot speak to anyone else. And there is absolutely no help at all. They will "inform the operations team to make sure it doesn't happen again" but nothing else can be done. I should have believed the other reviews I read- I was a fool to ignore them and give in to their sales persons sweet talks. They are by far the least helpful and the most rude company I have ever worked with.

Move size: 1 Bedroom Home Service cost: $4500

This company did not deliver all of my items, and they have refused to return my calls. I end up paying them over $2000.00 for a move from Orlando, Fl. to Louisiana. I am missing a curio, and a wooden table, both valued over $500.00. The movers are very rude, and had the nerve to ask for a tip. Once my items were delivered, they just left everything in the living room and left. I would never recommend this company to anyone. Also, they wanted more money to move my items. They are all about money, poor customer service skills, and very unprofessional!

Move size: 2 Bedroom Home Service cost: $2300

Having to move from Virginia to Florida, I had my doubts about whether I would find a moving company that I could trust. But Trans Van Lines went above and beyond what I expected! They truly took care of all of my items, no matter how big or how small. They were professional throughout the entire process and made sure I didn’t have to worry about a thing. Trans Van Lines turned out to be way less expensive than all the other moving companies out there, but you get the BEST customer service too.
Meeting back up with the movers at the drop off location was a breeze. The movers unloaded all of my belongings and helped me place everything in the right area. They were helpful, quick, and everything arrived at the location damage-free. I’ll always trust this company with my belongings!

Move size: 2 Bedroom Home Service cost: $1400

Thank you, Trans Van Lines! I've been anxious about this move for months, and to finally have that weight off my chest is such a relief! Specifically, I was most concerned about moving my grandmother's antique china cabinet as it's very valuable to my family and pretty difficult to move considering it's very fragile and bulky. Initially, I wasn't sure if I wanted to risk it in the move, or if I wanted to pay extra and ship it separately. I'm so glad I worked up the courage to trust these guys! My china cabinet arrived in perfect condition and I saved a ton of money in the process! I'll be recommending this company to anyone I know in need of an affordable moving solution.

Move size: 3 Bedroom Home Service cost: $2800