Total Moving Solutions Ltd

We recently used Total Moving Solutions to move the contents of our 2-bed flat from Scotland to Australia in the middle of the Covid pandemic.

I started the search for a moving company by contacting a number of highly rated ones. From the get-go, James from Total Moving was by far the most approachable person we contacted. He provided us the most affordable quote (from the highly rated companies) along with clear explanation on the process, costs and dates. James and his colleagues remained approachable throughout the process, responding immediately to any of our queries and keeping us up to date with any latest progress.

Our belongings arrived without a problem to Australia even during the challenging time the move took place. I would definitely recommend the company to anyone. Many thanks to James and his team.

Antonios

Move size: 2 Bedroom Home Service cost: £1617

Moving home can be so stressful even if it's a short distance. Imagine, if you will, that you are approaching your dotage and decide to move to another country. Foolish? Brave? Either way this is what we decided to do, and so needed the help of a trustworthy, reliable, removal company. We started the process a lifetime ago but in actual fact was 7 months ago, and throughout Christian has been so patient, so friendly, and has always made me feel a valued client.

I have lost count of the number of times the date of our move has been changed, but he hasn't ever been anything but supportive. He has provided answers to my endless questions whether by email or phone. I've lost patience with myself, but Christian never has.

The collection of our belongings went so smoothly, and our delivery at the other side of the Irish Sea this morning went like clockwork. We've moved several times over the years - twice to Canada and back - so I can make honest comparisons. I can honestly say this has probably been the least stressful, handled by the friendliest team at TMS, and I would recommend them to anyone needing a removal company. Absolutely brilliant!

Move size: 2 Bedroom Home Service cost: £2500

We decided to go with Total Moving Solutions because James was very quick to answer all my questions regarding our removal. We had to move all our belongings from Zürich, Switzerland to Tampa, USA in an unplanned period of time before the moving date. I consulted four more moving companies and James gave us the best and incredible quote including insurance, so we decided to go for it. He got us a moving crew with a truck to pick our belongings a week after. The moving crew were incredibly puntual, careful and quicker. Everything left from Zürich on the middle of October 2021.

Our things arrived in NY by middle of December 2021. Apparently, there is a long waiting period of time to realise all of the goods that arrives to USA. The costumes released our things by the end on February 2022, and during this couple of months our things were stored by the port store and we had to pay an extra.

The company that worked with Total Moving Solutions to send our things from NY to Tampa, took three weeks to deliver. One more time the moving crew who came with our things were puntual, careful and quick.

We got everything, nothing was missing, only one broken lamp, not a big issue. The boxes were in perfect closed concisions, nothing open and the luggage that we send were very carefully wrapped by a protective bag. The tables were in perfect condition and the electronics worked perfectly fine.

During all the journey from October 2021 till March 2022, James was reporting all the shipment movement and always in contact. I love it because I knew we weren’t alone and not forgotten.

I totally recommend Total Moving Solutions and James. They have the best prices, the best moving crew and the best service. Thank you very much!

Move size: 2 Bedroom Home Service cost: £2800

We booked a move with TMS from Munich to Birmingham. Right from the first email until we received the delivery, their communication has been spot on. Very helpful and professional team. I would specially like to thank Scott and James who went out if their way to ensure we get the best deal for our move. Communicating with them is very easy.

The whole team and their partners are very reliable and friendly.

I would highly recommend them and will look forward to doing business with them again.

Move size: 1 Bedroom Home Service cost: £1394

Overall, I had a very positive experience with this company. They handled my move from the UK to Germany very professionally and it was good value for money. The only reason I deducted one star was that one other removal company I spoke to explained to me the documentation they needed for customs during the first phone call, which I hadn't previously been aware of. However, overall I ended up choosing TMS because they seemed the friendliest and most consistently helpful. The move went very smoothly and the movers who picked up and delivered my items were extremely quick and very friendly. Scott at TMS was available to answer questions and provide advice throughout. I'd highly recommend this company for an international move.

Move size: 1 Bedroom Home Service cost: £1300

I am so glad that we decided to choose TMS to help us with our move. We had lots of quotes from other organisations, but many, unlike TMS simply did not make the effort to follow-up to secure our business. We chose them not only because of the way they initially communicated with us, but also because they took the time to stay in contact with us over a period of a few months as we had not finalised our moving date. Each time we spoke to the team we felt more and more reassured that TMS would be the right choice and that we would be looked after well. All I can say is that we were not disappointed.

Overall, I have nothing but praise for James and the team. From first point of contact to completion of the job the service we received was outstanding. The team was such a joy to work with as they were warm, friendly, highly communicative, flexible, very competent and professional. Somehow when dealing with them you are made to feel a part of the TMS family.

James was a fantastic guide through the whole process. At the outset he provided us with a competitive and transparent quote, clear terms of business and guidance regarding customs requirements and documentation.

No matter how many times I asked questions I was never made to feel an inconvenience. My many queries were answered quickly either via a phone call or email.

TMS were patient, understanding and flexible when we requested a change to the date of our collection due to a family illness. Everything was reorganised so quickly.

Before the collection team arrived, I emailed James to inform him that I was facing some challenges regarding final preparations and asked whether it would be possible to move the collection to later in the day. As it was a Saturday, I didn’t think that I would get a reply. Of course, I was wrong. James kindly not only replied to my email, but also called me. Although it was not possible to change the time, I was left feeling confident that all would go smoothly as James took the time to reassure me regarding the professionalism of the removal team and the additional support if needed that they could provide.

The collection team arrived at the agreed time and were very efficient

James was excellent at keeping us updated regarding the delivery date of our possessions.

The team who delivered our items were friendly and helpful as well as being very hard working.

Everything was delivered intact apart from a couple of pieces of furniture which had some damage. On discussion with James, rather than fob me off he dealt with and resolved the matter professionally and efficiently.

Unlike many businesses that claim to offer excellent customer service and then do nothing to support their claim TMS actually deliver what they say they will. James and the team clearly understand the meaning of customer service and they strove at every opportunity to demonstrate this through their actions and attention to detail.

I cannot recommend TMS highly enough. If you are looking for a professional, reliable, thoughtful and customer orientated company to manage your move then this is the company you should choose.

Move size: 2 Bedroom Home Service cost: £7000

I recently needed some furniture moved from London to Dublin and the most competitive quote I received by quite a bit was from TMS, Scott my point of contact was unbelievably helpful even though it was a small job in comparison to most, but I was never made to feel like a small client.

I had to change the collection date on two occasions and I as never made to feel I was an inconvenience, everything was so easy and so professional.

The collection and delivery was done by McKenzie's and again they were incredibly professional and unbelievably helpful, I dealt with both Jake and Ciara and both were a pleasure to deal with.

I would highly recommend any move big or small being looked after by TMS and wouldn't hesitate to use them again in the future.

Move size: Partial Move Service cost: £494

I had a removal company already booked which I started to seriously doubt. Upon review of TMS reviews, I landed up booking with TMS- best decision ever.

Scott was on top of it and very quick on his responses to organize the move within a week for me. It was well organized and managed from the booking to the delivery itself. He was very helpful and ensured that I was comfortable and less stressed.

Ernest as well, the drivers manager, was incredible in letting me know collection times as well as updating me on delivery, which was the very next day.

Outstanding service and worth every penny paid.

Thank you TMS for such a great service!

Move size: Partial Move Service cost: £1600

I found this moving company on the Website. I had no experience nor Idea on how and what to do moving my stuff to another country. I searched quite a lot and read reviews on the internet and Inquired on a few moving companies, but only this company “Total moving solutions “ , to mention Scot was consistent on contacting me and trying their best on helping me. I had no Idea how costly it was moving to another country, I also thought of renting a big Van and transporting on our own, But then talking to James he gave me few advices and helped me to make my moving easier and stress less. And honestly I made the right decision by choosing“Total moving Solutions “ , best solution for my moving abroad. I would like to be helpful for those people like me who’s having difficulty in finding the right movers national or international by sharing my own experience in this company.

1. I dealt with James and Scot and they’re doing their job professionally, very friendly, helpful , and supportive by answering all my queries and providing solutions to the best they can.

2. They are very considerate and flexible in organising with the dates of pick up and delivery.

3. They are very efficient and organised in terms of sorting out all the documents needed by the transportation.

4.Hamilton driver and crew, who picked up and delivered my stuff were Amazing! Salute to these people doing a hard work. Thank you for taking good care and delivering my stuff well and intact.

Overall I would say that this company did an EXCELLENT JOB!! A+++++ And I really would RECOMMEND them .

Move size: 2 Bedroom Home Service cost: £1624

I had a lovely experience getting all my belongings to the UK with TMS. It was the first time I was leaving the European land, and I was skeptical about how my personal belongings would move. The people at TMS were really supportive and friendly. The communication was excellent, and the removal and delivery process was done super quickly and coordinated. I will use this service again in the future, and I am happy that I found a partner I can trust to deliver everything they promise. Thank you to the team!

Move size: Partial Move Service cost: £1492

The team at TMS have been absolutely amazing. Quick with replies, professional, and very helpful. I was going to use their services for my move from Germany to England, due to a change in personal circumstances I didn't follow through with the service quoted. I can say though that everything leading up to it was great, my correspondence was mainly with Christian who's very professional and friendly. TMS also provided a quoted fair price, I would definitely consider using them in the future.

Move size: 2 Bedroom Home Service cost: £1900

TMS and more specifically Christian were absolutely great. I had a international removals which was conducted with the greatest efficiency.

Everything was as expected when it arrived to my new location , some of the things worth mentioning

- Constant communication before, during and even after the move happened.

- Prompt arrival to load the removals truck on the day , which was done with great efficiency and speed without rushing.

- Prompt arrival to new location in ireland and communications all throughout.

- Everything checked out on arrival and no damages at all.

All in all i would have no problem recommending TMS to anyone who wants a hassle free start to finish move.

Apprecate all your help and assistance in making something quite stressful at times a very pleasent experience .

Move size: 3 Bedroom Home Service cost: £3566

I emigrated to Western Australia from the UK in September 2023. I booked TMS as my removal company through a recommendation from a blog. I emailed TMS and within 24hrs I had recieved an email from Scott, my move agent, with all the information I required to plan my move. Communication was excellent and Scott was always happy to answer my questions. The quote for the shipping was one of the best I recieved (from the 4 I requested) and the service was excellent. TMS arranged for my furniture to be packed at my home in the UK, with all packing materials supplied and unloaded into my home in WA. Other than a frustralting delay through customs in Australia the whole process was great. My furniture arrived undamaged and all accounted for. TMS were great and I would definately reccomend.

Move size: 3 Bedroom Home Service cost: £3309