Top Quality Moving Services

First I would like to note that this company does not even deserve a one star rating, but since it is required to rate the company I had to select at least one star!

DO NOT USE TOP QUALITY MOVING SERVICES!!

We have moved several times in the past twenty years. We have always packed our own boxes and then handed them over to professionals to move long distances. Yes, an item here and there has been damaged or broken; accidents happen; but we have never before experienced property damage and destruction on anything like the scale we experienced in this move with Top Quality Movers, either in number of items affected or in degree of damage. Several items were destroyed entirely beyond possibility of repair. We knew there were going to be problems as soon as the delivery truck’s cargo door was opened: our boxes were stacked without regard to orientation: many were sideways and upside down, and many were crushed by the weight of several layers of boxes on top of them. Perhaps that could be explained as a desperate measure to use every inch of space in the truck – but then, when the movers brought our things in off the truck, they stacked them in exactly the same way in the house, as well! This is just plain carelessness, highly unprofessional, and very disappointing.
It has been alleged that such damage is due to items having been packed by us rather than by Top Quality Movers – but several of the damaged items were packed – both wrapped in pads, and put into boxes – by Top Quality Movers, so there was a serious deficiency in handling, in any case. There are so many broken and damaged items that I literally do not know where to begin estimating replacement costs. For one thing, I don’t have that kind of time (It has already taken several hours just to find online replacements for a set of broken plates.) We have spoken to the claims department trying to get some resolution and the best they were able to negotiate is $200, which is an insult especially after they themselves admitted their staff has been seen mishandling clients' household goods, including climbing on top of piles of boxes. I will spare you the rest of the story at this time.

We are on a quest and will not give up until we get some form of satisfaction. We plan on using every means available to get the word out about this company--social media, the Better Business Bureau (BBB), word of mouth, attorney general's, company owner (Jeffery Fields according to Google), CEOs of the company, etc.

DO NOT USE TOP QUALITY MOVING SERVICES!!

Service cost: $4098

I had two main concerns about putting off our move. First of was being able to afford it and second was having it done right because I have antique furniture involved that was passed down to me. So either I was going to sell all the stuff and start over our I had to find a reliable mover that fit my budget. Well they hit the mark on both counts and Robert and the crew were simply awesome , hardworking people. Thanks a billion to them for the service



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Service cost: $4850

Last week I moved to PA from NY and that was the first time I used a moving company. Initially I was very nervous and hesitant. But when I talked with their sales rep, I got confidence and feeling comfortable with him. I clearly mentioned what I want and also told him about my budget. He accommodated all my requirements within my budget and scheduled the move at the exact date that I was looking for. The foreman and the movers arrived on time at the move day, packed the entire house, took great care of the fragile stuff and loaded all my stuffs nicely. They made the delivery on time and asked me to check the inventory. After going through the inventory I did not notice a single thing is missing or broken or damaged. In short, these guys have proved that not all movers are bad.

Service cost: $2740

 I have used Top Quality twice now, and have had excellent experiences both times. Setting up a move is easy and they kept a list of inventory from my last move, which took the guess work out of buying boxes this time around. They were wonderful and flexible, allowing me to change the destination address at the last minute. The team of movers always has a positive attitude, which makes what is typically a stressful experience an enjoyable one. They are also incredibly quick and efficient and very competent -- no damages to anything. A part of me didn't want to write this review because I don't want to have to compete for a spot the next time I move, but the team at Top Quality deserves the praise.

Service cost: $4522

It was an interstate move and I had so many things to be moved which was not easy because of the delicate ark works, collection of glass and crystal ware, antiques that I collected from all over the world and for the pool table. But the foreman and his men had the solution for all possible problems. They did the packing very carefully and loaded with great safety measures. The driver called me before he reached to VA and made the delivery on time. Nothing was damaged or broken except a glass which was OKAY with me and the price was very similar to the quoted amount. I thank each and every one of Top Quality Moving Services for the job well done.

Service cost: $2980

I don't write a lot of five star reviews, but Top Quality Moving Services deserves every single star. They are friendly, they are punctual, their pricing is fair and reasonable and they do not EVER try to manipulate the time to get more money out of you. I have moved enough times to know that many, many companies out there will take advantage of you in every way they can - but not these guys!We've used them twice now - the first time was in 2009 when my fiance was moving in, and the second time in the end of December when we moved into a new place. Both times the move was smooth and easy. They wrapped our furniture, wrangled our giant, 200 lb couch out of our tiny doorway like it was no big deal, and were done in no time at all. Honestly, I can't imagine us using anyone else. Keep up the good work, guys!

Service cost: $3200

The good thing is, all reviews here are genuine for sure, because Top Quality Moving Services, nicely did a good job. Which I think is awesome, because at least now I know that reviews are written by real people, not by some paid guys from the other side of the globe.They are so nice, that even I -- having no time whatsoever -- felt guilty for putting off writing the review. To be honest, I was hoping to get out of it completely..I really enjoyed my experience with Top Quality Moving Services . I wasn't super choosy, I just saw their truck when I was leaving payment for my new apartment. Went on the website Read some glowing reviews on internet and ordered the service. All of that was easy!

Service cost: $3333

I can't honestly express how much these guys saved me! They were thoughtful, kind and patient - moving from the 24th floor of a condo to a detached townhome was no picnic - I know because I tried to do it myself 2 days before giving up and calling these guys. They literally put everything everywhere I asked and them and even helped me with some extra bits that I thought I would have to do by myself. I also had the packing service beforehand - they were so freaking quick it was absurd(ly brilliant that is). They were also courteous - they asked to use the facilities without simply taking the liberty of doing so beforehand. All in all I'd definitely recommend them - peace of mind worth the (somewhat hefty depending on how much you need them for) price.- ABSOLUTELY AWESOME!

Service cost: $1260

Quoted several other companies and they had the lowest by a sizable margin (hint: don't use a service that is based in manhattan, they're typically going to charge twice as much as guys based outside manhattan.)Got these guys for my move from the Bronx to Chealsea.  They showed up a half hour early and proceded to work their [EDIT] off and carried all my belongings 5 stories in my walkup apartment.  They taped up everything that needed to be secured.  No complaints and would recommend to a friend.

Service cost: $1596