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Average service price

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$ 1268
Local move average
50% less than market avg.
$ 3043
Interstate move average
39% less than market avg.
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Review summary

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27 reviews

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Donna Winkler
Apr 27, 2024
Long-distance move from Florida to Pennsylvania

Terrible

If you want to work with a moving company who is with you every step of the way, then Top Notch is NOT for you. Our experience was so reprehensible that we are now dealing with an insurance company and a lawyer to explore next steps.

The initial impression of the company was stellar. We had a 2-part move where items had to be picked up from our house and a storage unit in FL and then delivered to an apartment and storage unit in PA. We were organized in labeling our contents (“apartment” or “storage”) and the packing team, under Tony’s leadership, packed the Top Notch truck with great organization and a customer-focused attitude.

The delivery was a nightmare. The first stop was to meet the movers at the storage unit. The driver arrived an hour late in a completely different, nasty truck that had been packed, with no lift/ramp and no helpers. We were never told that our move was going to be subcontracted, or that our items had been transloaded because the truck broke down, or that the driver would arrive alone. The subcontractor appears to have been Lodestone Logistics out of NY.

When the driver realized he could not move our furniture and boxes on his own, he left to go pick up helpers from Home Depot. We were enraged to think all our possessions would now be handled by random guys who were not background checked and who were going to be paid under the table. After waiting another hour for the driver to return, we left. All along, there were many phone calls with Top Notch and the sub-contractor to deal with this disaster. While sitting in the car, we even sent an email to owner Hen Segal who didn’t reply for 5 days. In the end, we agreed to meet the driver the next day at 7am.

The next day, we received a text that the jalopy had broken down. When we called, the driver had no access to roadside assistance, so we drove to his hotel and helped the driver jumpstart the truck. Once that ordeal was over, the driver had to go pick up “contract” workers to help with the unloading. Another delay.

When the driver finally arrived, we saw that all our meticulously labeled/organized goods were completely jumbled in this crappy truck and nearly half of our stuff was water damaged because the roof had leaked. After a bunch of intense phone calls between Top Notch and the sub-contractor, it was required that we pay full price for the move or the driver was going to leave with our contentsàransom! Sebastian (an alleged part-owner of Top Notch) told us that after the move, we could discuss a refund. Sebastian verbally indicated that, based on the atrocious experience, they would end up not making any money on the job. We, under duress, agreed to pay the final balance even though we had no reason to believe the company would do anything that was in our best interest since they put us in a situation where Home Depot dudes would handle our life’s possessions out of disgusting truck that leaked all over stuff. In the end, the move was completed, but not without tears and arguments. Knowing that the driver and helpers were caught in the misfire, we did still tip them for their hard work.

We called the next day. Sebastian informed us they had to wait for the final paperwork before he could discuss next steps. He also told us that we should take down the poor reviews we had posted to demonstrate that we want to cooperate with them. This felt like extortion, but we succumbed and took down the reviews. We called again in a few days, but Sebatian is not available. We left messages. We called and waited each day. And the next. Twice we spoke to a customer service person who stated she would have refunded us half of our money to avoid bad reviews. We also spoke to Mark who stated he would have Sebastian call us. In the end, Sebastian sent a cowardly email stating that “operations” felt they fulfilled their contract and offered us a mere 10% refund. On a $6200 move, that’s an insulting $629. We did not accept this offer and here we are. So many opportunities for Top Notch to demonstrate customer service but they had zero professionalism to do so.

Move size: 4 Bedroom Home Service cost: $6200

Thumbnail photo by Donna Winkler of Top Notch Movers
Diana S.
Sep 30, 2015
Local move within Florida

The name says everything.

Extremely happy with my move. I thought it would be stressful on my end but Paul reassured me not to worry about a thing. The move was surprisingly done fast but carefully. No scratches or damages on my walls or furniture which was awesome.
The crew was friendly and executed exactly what and where I wanted my things to be placed. Thank you Henry and crew for great customer service and patience. I definitely recommend them if you want Top Notch Service.

Service cost: $650

Thumbnail photo by Diana S. of Top Notch Movers
Official company response

Thank you for your review. We appreciate your time and effort. Top Notch will be happy to provide you with a service again and as a second time customer you will be offered a better rate, please keep your job number from the previous move to claim a discount.

M Van Dyke
Feb 03, 2016
Long-distance move from Florida to Kentucky

Top Notch Movers-WORST.

DO NOT HIRE THESE THIEVES. My move was horrible, many items lost,stolen, damaged. They will not work to resolve their mistakes. They lie, will take your money, but not honor their contract. They did not pick up or deliver on time. They did not put my items where contracted, a first floor no stairs outside storage. they unloaded off truck, I had to hire someone to take it from there. My items still missing and damaged, they have not reimbursed and now I have to hire an attorney . Poor communications after they took my money. My items were apparently stolen by them, as they have not made any attempt to find them. Top Notch movers out of Florida are scammers, DO NOT USE THEM.

Service cost: $3500

Official company response

Good morning Melayne, please accept our apologies for any inconvenience caused to you. On our side we did our best to make sure that you will be happy with a solution to the problem that appeared.

Unfortunately company that we worked with to deliver your goods to Kentucky did not followed complete instructions and moving protocol per the agreement to avoid all the mistakes that was caused. At this time we stopped partnership with Summit Van Lines and we are not outsorcing any of our jobs to anyone else anymore as we can only trust ourselves and people who work for us.

On our end, we did honor our contract and agreement, you were offered a claim settlement and we did talk with you thru countless e-mails and phone conversations. Also, as I remember we send you a check to cover the time and effort of your brother that helped movers to put your belongings in the storage.

Again, we are not trying to argue with you, we understand that there was an issue on our end and we did best to get it resolved, please accept our apologies.

Thank you.

Dean Arnold
Jun 16, 2019
Long-distance move from Austin, TX to Fort Lauderdale, FL

Great service.

Top Notch Movers were Movers we won’t forget. My family and I moved a pretty long distance from one state to another and at first I was kind of hesitant be of other moving companies we tried. However, this company went above and beyond and surprised me in so many different ways! All of the glass pieces came back unbroken or cracked. In fact all of my furniture came back the exact same way I left it. Would definitely recommend!

Move size: 2 Bedroom Home Service cost: $978

Thumbnail photo by Dean Arnold of Top Notch Movers
Paul Janecki
Feb 03, 2020
Local move within Florida

Terrible move from Stuart, FL to Fort Lauderdale.

I made the mistake of choosing Top Notch Movers for a recent move from Stuart to Fort Lauderdale. I chose Top Notch because of their high ratings and competitive price. I coordinated the move​ ​for last Thursday between 10 am and 12 pm. I verified the date and time the day before the move which Top Notch confirmed. On the day of the move, I received a call from a representative that the pick up would be closer to 12 pm because they are “adding another stop”. The movers didn’t show up until 2:10 pm. By the time they finished loading the truck, it was 3:40 which meant they would be stuck in rush hour traffic on the way to Fort Lauderdale. The movers arrived at 6:30 pm due to rush hour traffic. Before they would off load the truck, Andre, one of the movers, required that I pay. I had no issue however they added on “extra charges”. I was originally quoted $595 for the move. Top Notch Movers extras added up to a total of $964.59 which included an additional 3% charge for credit card use that was never mentioned before and buried in their contract! It is illegal in the state of Florida to charge additional fees for the use of a credit card. When I complained, I was told the additional charges were due to rush hour traffic and I would have to speak to Francine, a company representative, the next day if I wanted a credit. When the mover sensed my frustration, he credited $119. Did he realize that they were wrong? If the movers did not take on additional job, they would have arrived on time and not encountered rush hour traffic. The credit, however, is not enough to compensate for the discrepancy in the quote. Our $595 move ended up costing $900. Top Notch they’re not. I would strongly recommend to stay away from Top Notch Movers and choose someone else.

Move size: Studio Service cost: $900

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Jodi Sandak
Oct 04, 2022
Local move from Boynton Beach, FL to Delray Beach, FL

❌❌the absolute worst moving company❌❌

They damaged and broke tens of thousands of dollars of furniture. NEVER offered to fix a thing. Lied and said they would return tip money and didn’t. Offered to pay me 200.00 to compensate for an immense loss. 16 inch mattress forced to bend and broken. Tommy Bahama furniture broken. Dropped. TVs shoved in boxes and broken. Family airlooms shattered.

Move size: 3 Bedroom Home Service cost: $3000

Thumbnail photo by Jodi Sandak of Top Notch Movers Second thumbnail photo by Jodi Sandak of Top Notch Movers
Janine Brink
Nov 17, 2022
Local move within Deerfield Beach, FL

A great move

Top Notch Movers has moved me locally and did a great job . Ronnie , Mark , Sid and Sony are very professional and took great care with my personal belongings . I highly recommend them and referred Top Notch to my cousins moving Long Distance from NJ to Florida - Top Notch did a great job for their much larger moves with timely deliver with no damage ! Great job Top Notch , I will continue to refer you to friends and family

Move size: 3 Bedroom Home Service cost: $1150

Thumbnail photo by Janine Brink of Top Notch Movers Second thumbnail photo by Janine Brink of Top Notch Movers
Maya Yedid
Nov 09, 2023
Local move within Florida

Great experience

The crew was very great and helpful, they were very professional and did an amazing job packing my furniture and transporting them with no damages. I will definitely be using them again for my next move. Highly recommend!

Move size: 4 Bedroom Home Service cost: $516

Briona Weeks
Jul 08, 2014
Long-distance move from Michigan to Georgia

Moved to Atlanta GA from SOUTHFIELD MI.

First time using Top Notch Moving, first time moving away from home. I must say the fears started to go away when the salesman Clarence came to my house on time and the fact that I wasn't there, as he met my sister. Others moving companies wanted my Audi A4 to be shipped separately from my house hold goods. Clarence informed me everything would be on the same truck loaded by a flat bed tow truck an off loaded the same way. I was very impressed with the price and the fact he was able to work within my budget plus the Driver and same crew delivered my car and household goods two days later. Happy isn't the best way to describe Top Notch Moving Solutions Inc. From start to finish A . I recommend Top Notch Moving Solutions Inc. To people who want there goods quick and fast call Clarence 1(734) 673-0729 at Top Notch Moving Solutions Inc. I did, and will do it again in the future. Easy, flexible, and very Professional. Thanks Guys.

Service cost: $2900

Edi
Mar 21, 2016
Local move within Florida

Highly Recommended !!

These guys are thorough professionals. I have been paranoid about finding the right movers since I and my wife had a lot of stuff we had to get it right. Top Notch Movers send their best men to the job. They not only helped to organize and pack, they did an amazing job in transportation and unpacking. What could have been a nightmare but transformed into an amazing and friendly experience. Wonderful communication and extremely professional. Will recommend them to anyone for a hassle free moving.

Service cost: $900

Not showing 88 filtered reviews.
Last updated on 2024-04-27.

These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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Top Notch Movers has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 3430 NW 16th St., Bay 4/16, Fort Lauderdale, FL, 33311, but movers usually cover a much larger area.

Company Notes

Top Notch movers Inc Specialize in: Local moves, Long distance moves, Commercial moves, Storage handling moves, Packing & Unpacking services.

Top Notch Movers Inc provide residential and commercial moving services for Miami, Fort Lauderdale, Boca Raton, Weston, West palm and South Florida area in general.

We provide moving services night and day, on the weekends, and also at the holidays. This will allow you as a private customer or a business owner to launch your new location the next busines

Licenses & Certificates for Top Notch Movers

Companies that transport household goods within Florida like Top Notch Movers have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Top Notch Movers license numbers for the government record information:

ICC MC number: 838356
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 2431847
(US Department of Transportation number)

Local State License: MV653

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Top Notch Movers cost for local moves?

We have calculated an approximate local moving market average price from 329 reviews of people moving within Florida to be $2548.

From 12 local reviews for Top Notch Movers, we have calculated an average moving cost of $1268 for local moves.

This could mean that Top Notch Movers is cheaper with about 50% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Top Notch Movers cost for interstate moves?

From 13304 reviews of people moving long ditance, we concluded that the market average costs are around $4996 when moving long-distance.

For Top Notch Movers, we estimate that their average long-distance moving costs will be around $3043, based on 11 long distance moving reviews.

This could mean that long-distance moving services costs of Top Notch Movers for moving between states is cheaper with about 39% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Top Notch Movers. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Top Notch Movers - a professional company located in 3430 NW 16th St., Bay 4/16, Fort Lauderdale, FL, 33311. Discover Fort Lauderdale, Florida moving companies.

*MoveAdvisor may not be affiliated with Top Notch Movers and the estimates may be provided from other professional movers in our network.

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