Top Notch Movers

There is no way that I will be able to move with any other company after experiencing the move with those fellas. Not only were they patient while I explained everything, but also listened to my instructions. I am very attached to my stuff and made sure that they were aware of that. That being said, everything was handled smoothly. The price was reasonable for summer. I couldn't find any other place that would help me get lower than the price that they offered. I liked how they called and confirmed the day before, that made me feel like they are really committed to my specific move. Overall a 10 out of 5 stars.

Move size: 3 Bedroom Home Service cost: $2000

No words can fully describe the amount of professionalism that those workers had. This move could not have gone better. First they came to my house, smiled and let me know their process again. I could not have been more thanksful for this moving company, for they have been so patient with my chaotic life, and has definitely made it easier than it should be. I would definitely move with them again. My family and I were a little hesitant about this move, and to be honest, at first we chose them because of how affordable the price was. However, we soon realized that it the right choice, despite the price being cheap for the summer. This local move from northern Florida to Miami has been an absolute delight.

Move size: 3 Bedroom Home Service cost: $3500

My move was terrible. Late arrival. They refused to move our items from the truck to the single level outside entrance storage unit. My nephew had to move the items himself. They lost 8 boxes of special keepsakes and belongings. They put someone elses things with mine. This other person had to drive 6hrs each way to pick up her things, Top Notch lied and said they were sending help. They never looked for my things. I was not reimbursed ( they offered a total of $6.00). They did not even check items off of their own inventory list. Some items were damaged. Again, not reimbursed.I made numerous phone calls, not returned.

Move size: Partial Move Service cost: $3700

I moved from Boca to Wellington and looked up the best moving company. Top Notch Movers came up and I decided to give them a try. I was not disappointed! They came in and gave a reasonable quote and were on-time to help me move. Top Notch Movers took care of my stuff and the delivery went very smoothly with nothing damaged because of their careful wrapping of my furniture. They were very helpful and put my mind at ease through the whole process. I highly recommend Top Notch Movers to everyone!

Move size: 2 Bedroom Home Service cost: $650

This was my first time moving an entire apartment opposed to a minimally decorated room. I have quite a bit of stuff that’s been handed down to me, so I’m really sketchy about letting anyone else handle it. I found Top Notch on a recommendation, and I couldn’t be happier with the job they did. They were significantly quicker than I expected, and their customer service was wonderful throughout the entire experience. Every piece I was worried about arrived in perfect condition. I’d never use another moving company again. Thank you!

Move size: 3 Bedroom Home Service cost: $1850

Moving is a nightmare, but there are still good people At this industry.

We hired movers before Top Notch Movers and they cancel on our move at the day of the move, we called several companies and no one could do the move at the same day.

Top Notch sells manager name Jackie told me they might do the move but it will be after 7:00pm!

Unbelievable! Those guys working around the clock. The office manager ( Henry ) showed up by 6:30 pm.. with 2 more movers and made it!

We are so happy, that nightmare done and the movers picked up all our goods before the lease end.

I would never believe that office manager will leave the office and come to save us, without Henry and his crew, we would finish our day with all our good on the street.

I highly recommend those movers.

Move size: 2 Bedroom Home Service cost: $4000

It is almost comedic how terrible my experience with Top Notch Movers was. Worst experience I've ever had with any company. Not even worth the thousands of dollars I thought I would save by choosing a third-rate, amateur moving company like them. Something huge went wrong along every step of the way, and my move took a month longer than I thought it would.

They make all kinds of nice promises during sales and are very accommodating at that point, which only makes it more frustrating how bad the service is once you are under contract with them.

PICKUP:

When my pickup was scheduled, they gave me a 2-day window and said I would be contacted the day before (not much notice) with the exact pickup time for next day. I called the day before the pickup window began, and they told me since I hadn't heard, it must not be coming tomorrow. Lo and behold, movers show up unannounced at 8am the next day!

DELIVERY: I couldn't get any information for weeks about when my move would get delivered. I just needed to know so that I could prepare for them - I kept telling them it's okay if it comes later than expected, as long as they are straightforward with me. That is NOT what happened. They first gave me a 5-day (too big!) delivery window, again saying I would receive a call the day before with delivery time. 3 days into that delivery window, they completely changed their tune, saying it would now probably come like 2 weeks later (but they still didn't know). This was after me calling them multiple times per week to verify all the information. Upon delivery, they tried to charge me extra money from the estimate without even showing me how it shook out, and then threatened to store and redeliver again if I couldn't pay.

Just one more personal note that Francine, the agent with whom I spoke many times, always called me a "bother," even when I was just trying to get any information so that I could prepare to make the move-in EASIER for the moving company.

Absolutely horrifying experience.

Move size: 1 Bedroom Home Service cost: $2600