Simple Moving Labor

I was VERY impressed with Dave and Brian!  They were professional, without being "stuffy", very informative, right on time and very efficient! They loaded my moving truck with precision and were very helpful in giving me tips to finish up (as I had to let them go after 3 hours, due to my lack of funds, unfortunately!).  There was NO damage to anything, either in my apartment or in the truck.  When I arrived (from Kenosha, WI) to Flint, MI., everything was in order in the truck and secured tightly.  I will certainly call SML in the future when I need movers!  The cost was affordable, even for me, and worth every penny! I was VERY happy with my guys!  You should give both of them a hefty raise! Thank you for sending the BEST!

Service cost: $301

We recently moved back to the Dallas, Texas area from Sarasota, Florida and used Penske Truck Rental which works with Simple Movers as loading labor.
 
PRO'S: 2 Pro packers arrived on time as scheduled, the office called also to monitor if they arrived and everything was going right.  A nice touch. We went with the higher cost pro packers instead of the grunts as we figured since they probably got paid more they would be more careful with our stuff.  The two guys were on time, went right to work and we needed them for an extra hour beyond our 3 hours originally contracted for.  They were efficient, helpful and friendly, and carefully stacked our boxes and furniture.  
 
At the other end of the move, the un-loaders arrived on time, went right to work, and had us unloaded in less than three hours, they were efficient, friendly and courteous.  All in all, a good experience, I would recommend them to anyone moving, we heard of them through Penske Truck Rental.
 
CON'S:  When we were done on the loading side and signing off on the paperwork, one of the workers said to me "We also work for tips, you know…"   Now at $50.00 an hour per person/per hour, I'm assuming these guys make more than minimum wage, and to keep good people you need to pay them for what they do, but I don't like being strong-armed for a tip.  I was up all day and night packing boxes and literally had $2 in my wallet, and didn't want to insult them with $2, so I asked them if they would give me a mailing address and I would send them a tip.  The more I thought about it, the more agitated it made me that they were asking for more than the contract price.  I wouldn't care if the contract stated their workers also work for tips (it doesn't), but I don't appreciate someone hitting me up for one.  
 
At the unloading end, I was curious to see if this was an employee practice to remind the client they work for tips, but the two gentlemen who unloaded us never brought it up.  Since they didn't bring it up, I gave them $100 as a cash tip to split between them for their help.  I don't mind paying for good service, but I don't like being strong-armed for a tip as we were on the loading side.

Service cost: $700

I used the Pro-Movers to load my rental truck in Pembroke Pines, FL and unload the truck in St. Augustine two days later.  When I scheduled my move,  the customer service rep was very helpful and thorough, explaining the entire process and all my options.  A company rep called me before my move and during the loading / unloading to make sure I was happy with the service.  Both crews arrived on time and did a fantastic job wrapping my furniture, loading and unloading.  All four individuals were very professional and courteous.  I would not hesitate using SML for my next move - I highly recommend them.

Service cost: $763

The loading help came to my residence on time and they were very polite and professional.  I had a three hour contract with SML and they had the 22 foot truck that I rented loaded and ready for me to go in a little under the three hours.  They then asked if there was anything that I would like to have them do, so I asked if they could move a planter tub back out near the street were I moved it from for the winter months, which they did.  I would recommend SML's service to anyone, they were great.  Everything in the truck survived the 1600 mile trip with no damage.

Service cost: $400

I scheduled a 2-man crew to help load a 26-ft Pensketruck.  They arrived exaactly on time, worked for 2 hours with only one short break.  These 2 guys were awesome - they hefted op heavy pieces of furniture easily and marched out the door.  I have an antique china cabinet with glass front and sides - loaded easily - arrived 650 miles away with no breakage.  I'm most impressed and so glad I used SML's service.  Would do again in a heartbeat except I do not intend to move again.

Service cost: $330

Where to start!?  The movers were suppose to be there at 9:00 am Saturday morning and by 10:00 AM we still had no movers , so I decided to call. The person who answered the phone said they forgot to give the guys the confirmation to be there at nine and and they would be there by 12. So we are paying $350.00 for three hours, we have now waited on them for three hours- So the question is how much does SML think three hours of my time is worth? The refund was $70.00. I truly believe this company is a huge rip-off and very unprofessional.  .

Service cost: $350

I hired two men for loading my moving truck for a cross country move. I had the smallest penske truck for stuff worth a one bedroom apartment and did not want the added stress of lifting and loading the truck before the long drive. Even though I had only hired the "muscles" and not SML's professional movers, the service I got was as good as the professional service. The two guys (can't remember their names) showed up right on time. They took good care of my delicate stuff, and knew exactly how to stow them. They did a pretty good job of loading the truck in a sensible way without my input. Nothing had moved even slightly after two days of driving!

Service cost: $190

This was the first time I've hired movers and this was the worst move of my life. I will never use Simple Moving Labor. I booked the service as the customer service agent at the Penske Truck Rental asked me if I wanted to book movers as well. This was a mistake. The crew arrived 4 hours late-- the dispatch called around the initial arrival time and told me that the crew was unavailable at the time that I booked them. The person who helped me make my reservation didn't help me in booking the right type of crew and I had only 2 movers for a job that might have needed 3-4 movers. This move ended up taking almost 10 hours and costing us way more money than we anticipated. We were moving my house until nearly 3 am. This was a disaster. I would not recommend SML to anyone.

Service cost: $1000