Simple Moving Labor

The guys who loaded our truck didn't really take my  wants into consideration.  I asked fro my beds to be loaded near the back or last if possible.  They put them near the front so that when we got to our destination, I unloaded over 2/3 of the truck myself to get to the beds.  I was irritated to say the least after a 12 hour drive.  They did a GREAT job of packing the truck as nothing moved at all on the drive.  They did damage a few things packing and stacking.     I give them an average rating.  I'm not sure I would use them again.  .

Service cost: $868

I had a wonderful experience and would highly recommend SML as I have to my son who moved here to southern CA days after me. Although he did not use SML he had Marine Buddies to help when he arrived on Base etc. Back to me SML called about 3 or 4 times during my trip then the day before and the morning of twice! With this all I can say is thank you, had 2 professional polite men show up and complete the move in with time to spare they also cleaned the 26 foot Penski rental truck and folded the blankets. I tipped the gentleman, and it was done! Not knowing anyone here in this new city made my move ok almost enjoyable! I Wish you luck in your move and thanks again SML D.Plamondon.

Service cost: $390

We accomplished a local move from Jacksonville, AR to Hot Springs Village, AR in which we rented the truck and Simple Moving provided the pro movers.  The team worked well with us and did a great job in getting the truck packed as full as possible.  The unloading was delayed for several hours due to rainy weather, but after the weather broke, the same team showed up at our new location. They did a great job unloading the truck and putting the items in the rooms we requested.  I would use this team again if I had to move.

Service cost: $449

SML got us professional movers who helped us pack and load a 26 ft long Penske trailer from two different locations. The gentlemen were prompt, fast, clean and courteous of our goods. They lay mats down on the floors as to not trample dirt in to the house. We were so pleasantly surprised at not only the service but the cost which was remarkable! We had our daughter arrange for helpers at our destination and they could not compare.. Motto use SML their labor is the best!

Service cost: $300

Referred through Penske, I hired two moving professionals from SML to help load the truck in CA.  They showed up half an hour early to get a sense of what needed to be done then took off for a quick lunch (which was helpful because I wasn't ready for them yet).  They got back at the pre-arranged time and got right to work.  They did a good job moving all the heavy stuff that I didn't want to touch, wrapped them up, and did well following my sometimes particular directions.  As it turned out, the two movers were able to keep me more than busy as I was loading the truck while they were bringing out all the furniture.  They were courteous, worked well together, and made some good suggestions.  I had them for 3 hours and I kept them busy the whole time.  I feel like it was certainly worth it, and my back agrees!

Service cost: $450

I used the professional movers and they were fast, efficient, professional in attitude and packed the truck like experts. My only complaint was that one end table was broken in the move, but it was repaired. They did all their work in well under the amount of time I had paid for which gave me plenty of time to do what I needed to. I appreciated the level of engagement and service provided since these men were working in the rain and cold and required no additional support or service. I hurt my back earlier when I was loading the truck and these two gentlemen took over to make the experience easy for me.

Service cost: $600

Overall, I was very pleased with SML.  The pickup was in Indiana and the loaders were very professional and helpful with packing.  No problems with reference to damages.  Loaders were on time and I was charged the agreed upon price (no hidden charges).  The unloading was in North Carolina the next day.  Again, overall, I was pleased.  One mover tried moving too much at one time and resulted in some broken glassware.  Again, on time and charged what I had agreed to.  I would use SML again if the situation arose.

Service cost: $653

We had ProMovers load a 16 ft. truck. They were knowledgable, hardworking and polite.  Easy to communicate with.  They were very careful with our "stuff" They loaded in three hours which was the minimum period. We had workers unload the truck.  Again the workers were hardworking, polite and careful with our things.  They unloaded in the two-hour minimum. Our interactions to contract with SML were very easy.  SML representatives were very knowledgeable and courteous. On both ends of the move, a SML rep called soon after the movers arrived to assure that everything was going well. The alliance with Penske was a very convenient and less-expensive benefit. I will highly recommend SML to any of my friends who need this service.

Service cost: $680

This company is terrible. I used them for packing and unpacking 16’ truck. Got phone number trough Penske truck rental. They should arrive between 9 am and 10 am, showed up FOUR hours late, that ruined my whole day and plans I had for evening. I ordered movers helpers but because of late arrival I was promised to get professional movers. WHAT A JOKE!! They were just young guys with no idea of properly moving.  After loading truck and driving short distance (7 miles) I found everything being upside down.  They used my on wheels coffee table to move heavy boxes, and then damp them in the new place without total consideration for content or orientation (boxes where clearly marked). So far (and I’m still unpacking) I have furniture full of scratches, my clothes were thrown out of drawers and hastily put in (they all had to be washed), had to throw out some broken dishes and glass. I’m dreading to unpack more boxes with glass and art work for fear what to expect. I my moving several times (some of across the country) I never lost a single item, but then I packed trucks myself. Next time will do it again ALL by myself, that will guarantee that I won’t lose anything. I WILL NEVER AGAIN USE THIS COMPANY. DO YOURSELF A BIG FAVOR, DON’T EVEN THING ABOUT THIS COMPANY unless you don’t care about thinks you have.   .

Service cost: $360

I received moving helpers that did the job.  Nothing outstanding, not the fastest, but helped load and unload items I could not do myself and was one of the very few moving help options in my area. The helpers actually arrived before the scheduled time (they were waiting then I pulled up with my truck rental).  The helpers were not much to look at but the two were able to lift and move everything that was needed and fit it snugly into the truck.  The only casualty was the contents of a drawer that was my fault.  They were not the fastest movers, taking multiple short breaks while I continuously loaded and unloaded (I have a hard time sitting around).  So, they may have taken a little longer than needed.  They were nice to talk to and asked were things should go if it was not obvious. Not as good as other movers I have used before, but they were not in the area I currently live. Only complaint is the lack of a final invoice for what I would actually be charged with the additional time needed.

Service cost: $300

I rented a U-Haul and hired SML forthe loading and unloading.  The loading was particularly difficult as it was a two-story house on the loading end with a couple of difficult twists at the bottom of the stairs, then a 12' climb up a driveway to a truck parked on a steep incline. The movers handled it beautifully.  It tooklonger than I expected, but I was unprepared for the extensive wrapping of the furniture to protect it.  They knew what were doing doing, and their main man, Napolean, was a master atlogistically placing the furniture for saving space and for protection. The unloading side went extremely fast.  I would certainly recommend these guys to anyone.

Service cost: $1500

I hired SML helpers who I thought would be able to help with my move. One complained about knee injuries and was not physically able to move items so she carried the light items from the bottom of the stairwell to the truck (about 6 feet). The other showed up an hour late and then spent his time chatting and I had to ask him (twice) to help me move a futon. My friends and I moved the sofa, chairs and heavy boxes down the stairs and also loaded the truck. I complained SLB that it was false advertising to send "helpers" who could not or would not help and they gave me a $30 rebate. So I still spent $200 to haul my own furniture. I would never ever use them again.

Service cost: $220

We were hired for 3 separate jobs, and we were never paid, and they won't return our phone calls or emails. Do not use this company they are a fake. Poor customer service, rude, unprofessional, should be put out of business. Gives movers a bad name. They lie and say they don't sub out their labor, but they sub out all work, they employ no movers. Please do your research before hiring this company. There are plenty of professional services out there,unfortunately this isn't one of them.

Service cost: $900

  We were moving to Albany NY and found a link from the Penske rental site for SML -Simple Moving Labor.  The two "helpers" showed up seperately.  One early and the other right on time - this was not an easy feat considering the main entrance was closed so the only entrance was around the back of the building.  They took time to ask a few questions about how we wanted to proceed and did a great job of helping.  I had loaded the truck and able to move all times to the back of the truck where my helpers carried all items into the building, up the elevator, and into the apartment without any incidents at all.

Service cost: $200

I used SML for our move from a townhouse in McLean VA to Orlando FL last October. I paid for "pro" movers to load our rental truck and basic labor to unload. The loaders did a horrible job that resulted in damage to many pieces of furniture but was not noticable until we unloaded. I followed the company directions for submitting a claim that involved 2-3 numbered pictures of each piece and description. Sent it in and have received no status as of March 2015. They did send me correspondence stating I owed them $200 due to a credit card error before they could address my claim. I paid it immediately and have heard nothing since. I will never use this company again and suggest that anyone considering them forget about any settlement for damages. Professional movers is a joke!! Don't waiste your money!!

Service cost: $399

Chose Simple Moving Labor through Penske rental for loading only in NC.  Used "pro" movers and pleased with work.  3 men showed up on time, were polite and professional and careful with our belongings. Did a very good job of packing our rental truck.  From phone contact, to email support to checking on arrival of labor, the SML folks did as promised.  Our only complaint was the cost.  We paid more than double to load using SML than to unload in Texas (different service but equally as good), and for the nearly $600 for 3.5 hours, we are appalled that the loaders received $10 per hour for their work.   That is shameful, and we would think twice before using this service until staff is paid better.   .

Service cost: $600

On 2/22/15 two young men arrived to unload my Penske rental. The movers were scheduled through SML. Prior to the scheduled move date I received courtesy reminders from SML which I found to be helpful. On the day of the unload the two movers arrived on time. Both young men were friendly and professional. They demonstrated great care in moving my belongings and respect for my home by laying protective covers on the entry as not to track in dirt, etc. This is the second time I have employed SML services and I would not hesitate to use them again.

Service cost: $375