Safebound Moving & Storage

The movers broke a glass table while packing, then labeled almost every article as a Box with no descriptions even though every box was labeled. The movers loaded all my goods into the truck then departed, then when they arrived several days later than planned in DC my stuff was on a different truck. The price went from $3400 to $7400 without paying for the lost items. They also lost several valuable items and I had to work with another company called claimpros.org to settle my claim. This company offered me only $87 dollars to cover the $3,800 lost or damaged items. I had no option but to deal with csipros.org. Safebound moving and storage was no help even though I called them directly several times in January and February 2021 to see if they located my missing items. At the time of this writing (5/31/2021) I still haven't received a call from safebound in regards to my missing items.

Move size: 2 Bedroom Home Service cost: $7682

Moving can at best be a trying experience, but two individuals, Michael and Tomas with Safebound Moving and Storage, made it a good experience. Both men have exceptional work ethics and seem willing to do anything to make the customer happy. My hat is off to them and to the others at Safebound, who made the move, one of the best my wife and I have had. We would recommend them to anyone looking for a competent mover for either a small or large move, intra or interstate.

Move size: 4+ Bedroom Home Service cost: $9275

PIRATES!! They will be soo courteous and professional as they give you a very reasonable, lowball estimate and take your Non-Refundable deposit. The day they show up to move you, all bets are off. The price of your move will increase exorbitantly. Mine went from $7K to $17K!! Now you’re stuck. Pay or lose your deposit and be left without a mover on your moving day! As if that is not bad enough, your final payment is due in cash or a money order. The system is designed to rob you! Oh and they will beat the hell out of your furniture and not assemble anything. Don’t be a victim. This is a ROGUE mover!!

Move size: 4 Bedroom Home Service cost: $17000

To begin with, yes the estimator was very nice and accommodating over the phone, until the deal was done; then I could never reach him again. We worked up the estimate from actual photos I had, room-by-room, and with much discussion. My cross-country move from Florida to Kansas City area was estimated at approximately $3,900 but, the final bill when it was all done was $9,600. I was totally stuck by then.

I used their packing expertise with their materials and the cost was nothing short of outrageous. Everything was packed and moved out of my house on March 3rd to their local storage facility in Florida. I sought delivery and move-in on March 11th but it did not occur until March 19th, and I had to keep calling them to get "an update". All my furnishings had sat in a warehouse for approximately 2 weeks! At that point they kept telling me that the "window" for the delivery could be up to 21 days - which that most certainly wasn't explained up front.

They had loaded the semi trailer for the long distance move with several much heavier boxes on top of much lighter ones, there was a crushing and shifting effect, and several things got damaged/broken.

Yes the move got accomplished in the end as one of their responders suggested was clearly the criteria for a successful job but, only after a very costly and trying experience (not "successful" in my book).

According to my experience with them overall, I'd recommend NOT using this company.

Move size: 3 Bedroom Home Service cost: $9600