Safe Van Lines LLC

I have to tell you about my moving experience. I have heard horror stories about using movers and was very nervous. It took me too long to decide to hire someone and then who to hire. Safe Van Lines, LLC had the lowest quote so at the last possible moment (a week before my move) I pulled the trigger. I was a difficult customer in that I had a tight window of time. I needed to have my things loaded on Friday, no earlier because I work and no later because I was leaving the State Saturday, on a holiday weekend. The rep I first spoke with, Taylor, was helpful, informative and forthcoming. She didn't promise things they couldn't deliver. A few days later, Evan, in the quality dept called and confirmed my items in detail. I had more things than I originally thought but the adjusted quote was still less than other companies. The driver, Eric, arrived Friday and we all drove up Saturday (not all together lol). He kept me updated on his progress and delivered Sunday morning. Nothing was missing, broken or damaged. Eric was friendly and efficient. If you need to move, I highly recommend Safe Van Lines! I still can't believe how great it was!

Move size: 1 Bedroom Home Service cost: $2200

I moved from MA to FL . I took the quote from agent. She will do anything to lure you with quoting less. Once you fall in their trap , you will be done. I was quoted $6200 , even when I sent pictures of all items. At day of pick up , they upcharge me and gave me the bill of $8500. They will say you took more cubic space , which you cannot measure. so no other option but to pay to them. Then on delivery day , they told me our 18 wheeler cannot enter in your society , so you have to pay more for unloading . Again , no other option but to pay extra money , then they charged me more money based on the steps in my apartment. They will tell you first 7 steps are free and you have 14 steps so extra. For a quote of $6200 , I paid in total $9000. Save yourself from these thieves.

Move size: 4 Bedroom Home Service cost: $9000

We have missing items. We have many items that are broken damaged. tops were removed from things and emptied the contents out in the box. The driver when our items arrive, sat in his truck, the entire time while two young men unloaded who told us they didn’t have time to finish unloading so my husband, daughter and daughter-in-law had to help finish unloading the truck. They refused to put items together, as promised left a mess on my lawn. I’ve called and complained. I was assured that I would receive an email with the information needed to file a claim and put in my complaint that never happened. I can’t say enough about these folks other than to run fast from them.

Move size: 2 Bedroom Home Service cost: $9200

We needed to move a few misc items to my daughter; a small move where we were tempted to work with local brokers to save on the total cost. A BIG mistake! We were so fortunate to have Matt and Safe Van Lines to turn to when things started going wrong (with the brokers) We definitely learned the value of working directly with the carrier and not being handed off to a sub-contractor. Matt was professional; knew his business and that of his competition; he offered us an extremely fair price and was at the ready to support our move on short notice. We had delayed in making a decision to go with Safe Van Lines but once we did, Matt was at the ready and coordinated with us and his dispatcher to facilitate getting our stuff on the way within two days!! Maybe lucky timing for us but exceptional effort from Matt. Matt followed up with me directly on each step from confirmation through pick up to make sure that everything was being handled well. Hats off to Matt and his team at Safe Van Lines! Thank you!

Move size: Partial Move Service cost: $2000

A BIG Shout Out TO MATT, AT SAFE VAN LINES LLC!!!

GREAT GUY & GREAT COMPANY to work with.....Just recently , I made a big move from Mass to Florida, and at my age of 63, and alone, I was extremely nervous and worried about such a long distance move, and HIRING THE RIGHT COMPANY to do the job.... Right from the start, Matt was upfront, honest, extremely helpful, and kind in answering all my questions, concerns, and especially helpful in calming my nerves... Matt explained each and every detail from start to finish of the entire process and believe me....I CALLED A LOT, LOL, but Matt never made me feel rushed or at any time too busy for me, and there were many times he was extremely busy but ALWAYS got right back to me...Matt is excellent at his job and a true asset to SAFE VAN LINES...

I HIGHLY RECOMMEND this company for your move....The crews that were sent to wrap, box, load, and stack all my belongings were the greatest!!! Very professional, hard working men that took extreme care in everything I had.... SAFE VAN LINES, LLC is DEFINATELY a great moving company, and MATT IS THE BEST OF THE BEST TO WORK WITH...

THANK YOU SO VERY MUCH for making this move so much less stressful for me!!!! YOU ARE GREATLY APPRECIATED, MATT!!!

Move size: 3 Bedroom Home Service cost: $7000

Date: January 28, 2024

Move from Winter Haven, FL. To Millsboro, DE January 12, 2024

Alex was a great help throughout my-moving process. I was a bit apprehensive hiring Safe Van Lines. However, Alex took my calls and always responded to my emails even on Christmas. Also, he assured me everything will be fine that he would be with me every step of the move. He worked tirelessly with me. The move went great. The pickup and drop off was sufficient and nothing went wrong.

Thank You,

Rickey Swecker

Move size: 3 Bedroom Home Service cost: $7000

I am very happy I chose safe VanLines. They successfully moved 21 pieces of furniture across 4 state lines.

Pros: I was able to receive my move asap. My items stayed on one truck the entire trip. My moving consultant stayed in contact with me via the entire move. The movers were professional and easy to work with. My home and furniture were kept in good condition. I saved a lot of money by choosing safe VanLines.

Cons: There was a 19% up charge from the moving estimate due to bulk items and more cubic space than estimated. I expect this would have happened with other companies as well.

Safe van lines moved the pick up date the day before scheduled.They were very accommodating to picking a new date.

Move size: 1 Bedroom Home Service cost: $2300

Susan was very helpful setting up my move and was available to answer questions and responded right away.

Eric my driver was EXCEPTIONAL and the best part of my move.

Keith who loaded in Sarasota was very efficient but moreover he was very careful moving my belongings.

The only reason this is not a 5 star review is because of Fred who unloaded. He banged my furniture through the doorways, dropped boxes, there’s a chip in my antique secretary desk, and seemed indignant when I gave him a $20 tip. He should have apologized and been extremely thankful I didn’t charge him for damages. He also left Eric waiting and was 20 minutes late.

Again, everything was great except Fred.

Thank you Susan and super kudos to Eric!!

Move size: 2 Bedroom Home Service cost: $3600