Rham Transport

Worst customer service ever lied through out the Whole experience. Picked up our house full of furniture 8 weeks ago was told by Le Lee our furniture will be in Perth this week today they have gone bankrupt . Have just found out container has been sitting at castle hill for 8 weeks . I’m hoping the sheriff will let us in to open the container my gut tells me it will be empty , Thieving mongrals .

$14000 to do the move . Bill shit artists .

Stay clear of these bastards.

Move size: 4 Bedroom Home Service cost: $14000

Moved my 2 bedroom household items from Blacktown NSW to a storage in Canberra . Guys who turned up are not professionals and didn't have proper equipments to load item to their truck. They'd inappropriately lifted my expensive reclainer couch and damaged it . Secondly they stole my Xbox which was in the original packing !! .when I claimed for it no proper response from them . I won't recommend their service and try them on ur own risk . I am reporting this incident to police and fair trade Australia .

Service cost: $1500

Under no circumstances would I ever recommend Rham Transport. They were by far the most inexperienced/incompetent removalists I have had the misfortune to engage. In a move from Sydney's inner west to eastern suburbs (ie not far!) we had three wardrobes and a dining table badly damaged. Plus the freshly painted home we moved into was marked by their negligence.
Still awaiting response re compensation from management after providing a comprehensive set of photographic evidence and in the interim have initiated contact with Dept of Fair Trading.

Move size: 4 Bedroom Home Service cost: $1000

I choose Rham Transport thinking I was able to save some money. They sent 2 guys that very small built, still students and very slow to move. With dismantled items which I have done myself for bed, a medium lounge, chairs and a few boxes, I was charged for 4.5 hours which they asked for in advance and estimation from the mover. When the moving is finished, it only took 3.5 hours. They also charge for half hour going back to base. I asked for the extra .0.5 hours to be refunded but they refused rudely. I told them that it should be refunded or I will report them to Fair Trading, and they even threatened me for compensation of inconvenience!! This is how they do cash grab from customers. I would say just hire professional movers who might be 10 AUD more/hour who can move faster without obvious stalling. Their tactic is that they move too slow so you pay for more hours. I will not choose this Movers again!

Move size: 1 Bedroom Home Service cost: $342

They did my move 2 weeks ago. Movers were on time and friendly but their English wasn't great. They could not find the house even though they had the address and I had shown them exactly where to go on google maps. They were lost and calling me for 15 minutes. I requested my lounge to be wrapped as its white when I booked and when they arrived they didn't bother. they simply put a blanket over sectioned and it arrived dirty!
Very cheap service but you get what you pay for. I wouldn't use them again.

Move size: Partial Move Service cost: $250

BE WARNED!!! If I could give 0 stars I could!! DO NOT BOOK IF YOU VALUE YOUR ITEMS!!!

This company damaged my brand new fridge and washing machine in transit from Sydney to Queensland and when I wouldn't sign the delivery sheet because of the conditions of the items they proceeded to fake my signature on the delivery docket via PDF acrobat before forwarding it to me. They do not take care with items at all and even stacked wooden table legs on top of a washing machine with a glass top! They also knocked off the left front wheel from the bottom of the fridge and made absolutely no mention of it! I had to hire someone to replace it.

I am now in the process of filing a complaint via fair trading which is your only recourse as they will ignore your complaints. Don’t make the same mistake I made. PLEASE STAY AWAY AND BOOK ELSEWHERE!!!!

Move size: Studio Service cost: $1400

Hiring them was the biggest mistake of my move. Got 2 movers, 1 guy looked malnourished, the other was a lazy sloucher who did nothing but strut around with an attitude like he needed satin gloves and a frilly frock before he would even agree to move. A 2 bedder move of 1 km distance took 7 hours including my pitching in! And they had the ball to charge for 7.45 hours under goodness knows what pretext.
This company is a complete con job. DO NOT move with them, I'm planning to take them to fair works.
Please do not try to cut corners, get yourself a proper professional mover.

Service cost: $600

The whole experience was terrible and cost me $1300. I provided a thorough detailed list of items to be moved and they quoted me for two trucks and three men and having moved with removalists many times, expected their calculation to do this in one trip. They took the wrong details for the drop off point (they had my school/workplace address in Cranebrook 50kms away when I was only moving two suburbs away!!). The inventory of items was far less to move on the day than I had originally identified to the company as my son and I did two trips per day taking bags and boxes in my car for almost two weeks and I sold a number of items of furniture including my couch and had a new couch and bookcase delivered to the unit the week before. Three skinny students turned up to move us from a house with no steps into a three bedroom unit with a large lift. They took eight hours (I’ve had a four bedroom house moved in that time before) and could not fit everything into the trucks - they said it was just the artworks/paintings so I thought I’d just do this myself rather than be charged extra time for their wrong calculation. They also brought a huge wooden garden chair I had specifically said not to bring and I had to take back myself. So, when I went back to the original house to clean the next day I found they had left so much more than artwork - two tvs, microwave, small furnishings, boxes, pot plants, garden tools and all manner of items I could not possibly do by myself in my hatchback. To add insult to injury, they had turned half the boxes upside down and broke numerous ceramics and glassware. Then I was charged for a full hour when they had finished fifteen minutes sooner (that’s almost $40 at $150 per hour). When I stated my dissatisfaction when I called the next day, I was told that he was just the after hours person and to call back on Monday. Knowing I only had the Monday off work and needed to vacate the house, I called Rham and outlined all the issues and asked they send someone that afternoon. They said they were told it was only artworks and infuriated I offered to send them photos of what was left behind. They told me they’d speak to the manager and get back to me. Two hours later I called them back they said they could send someone (at my expense) but not until Tuesday lunchtime. Again infuriated, I stated I could not take more time off work as a single working mother and no, I had no one else who could be there and could you please stop saying to me “I understand” when you clearly don’t - and surely they could go out of their way given they had made so many errors, to fix the problem. They insisted that they could only do Tuesday lunchtime and so I said I could not get there until 4pm Tuesday but they would not budge. So, $1300 later, on a move that with another company easily would have been done in five hours, broken items, me having to return a huge piece of furniture they were told not to bring, over charged and then I had to go and pay someone another $200 to finish the job - I will NEVER use Rham again and neither should you!

Move size: 3 Bedroom Home Service cost: $1300

It was a 2 bed unit to unit move and the staff were excellent!! Very professional. Kirat and Robin were extremely helpful and went out of the way to help and were still smiling at the end of 7 hours bearing in mind that there was no lift and I moved to second floor and they had to travel to Newcastle after my job. I wanted to thank Kirat and Robin by offering some financial reward but they declined that.

I will recommend Rham transport without second thoughts!!

Move size: 2 Bedroom Home Service cost: $800