Real Movers Moving And Storage

I was in a bind, my company had relocated me from across the country, from Pensacola to Houston, and I was under the gun to find someone to help me move. Stuck with, a house full of stuff and no house at my end destination or clue as to what to do I was in a panic, to say the least. Real Movers came to rescue. They helped me pack, put my furniture in storage while I found a new apartment in Houston that was to my liking and then helped me move my belongings there. They were courteous, fast and reliable. Not looking forward to the next move, but these guys will make it easy when I do!

Move size: 3 Bedroom Home Service cost: $3100

The movers came to move us. I am relocating due to my job. I would move my house but due to my disabilities from the military. So my wife chose. Them. We were going to cancel the movers and go with someone else and the manager called "RIGHT AWAY" and informed of their A rating in the BBB. So they came and got a check for 900 in the beginning after a 250 deposit. We got rid of alot of stuff and were honest with the inventory we had. The estimator gave us an estimate of 1500 or 2000. He would not give me a ball park to load the supposed rest of stuff to get my stuff there since we were supposedly over the limit. He said we have to load it and see. So a mattres ending up costing me 180 dollars? And my tvs were packed for free. Whoopty doo. You charged me 399 for boxes to wrap my stand? I could have done that myself. You hold us hostage by having my stuff on the truck and demand more money. I have called left messages and my wife also. Amazing you have my money and items but wont call back. Way to treat a Wounded Warrior Veteran.

Move size: 3 Bedroom Home Service cost: $3100

On October 12, 2017, I booked a reservation with Real Movers. I spoke with Nikki and John. I mainly spoke with Nikki as John more so closed the transaction and passed my saIe to Nikki. I advised her that I had 12 boxes and bags with clothes. She advised me that the bags cannot be shipped separately and they would have to go in boxes. Nikki stated she’ll add 9 more boxes for the clothes. When the final contract was drawn, it included the price along with 21 boxes being inclusive to the final quote as Nikki verbally confirmed this with me after I asked her three times to be exact that I wouldn’t be charged extra for supplies and she stated “Correct.”

When the drivers completed the transaction, they presented an invoice with an additional amount of $202.50 (for the boxes that Nikki added in the quote) after I paid the first half of the move. However, they told me I had to pay for the boxes and extra cubic feet. I told them Nikki advised me she’ll add in the extra boxes to account for the clothes. I called and spoke with Isabel who stated she couldn’t help me!

I was called by the delivery driver and advised my items arrived (late). Before completing the call, the delivery driver had the audacity to rudely stare they would not release my items until I paid the extra balance of $202.50 for the extra cubic feet that they added in due to Nikki’s error. The caller/driver was extremely rude!

I advised Stephanie that I was overcharged and that Nikki made an error and I was dismissed. I even went to their office and was advised the owner was not there. They refused to give me a refund for the overcharge which was Nikki’s error. They also charged me more than 10% for the deposit! A $1200 move became $1700+!! I advised Stephanie I was going to contact the Better Business Bureau and she told me to go right ahead! $400+ error on their behalf!?



BEWARE OF THIS MOVING COMPANY! If you do not want to get robbed and do not want to have your items delivered after the proposed delivery time and unprofessional movers, please choose another company!

Move size: Studio Service cost: $1700

When I was about to move, I was a bit sceptical because it is a long distance from Florida to Texas my family and I knew it was a very long drive and wanted to play it safe. A friend of mine actually recommend the Real Moving movers to me. I kid you not, when I say their service was impeccable. They were very polite, punctual and hard working. On the move date their team arrived an hour earlier, to pack the boxes and everything into the truck, so that we could leave and arrive on time. The whole trip took the whole day, that's including the pit-stops. The drivers were road worthy, careful and law abiding. All our properties arrived in the same condition as they left. Not a pin out of place.
These people are great. I would definitely use them again.

Move size: 3 Bedroom Home Service cost: $2500

After reading these reviews, all I can say is the same exact things and extortion tactics are being used on me at this very moment. I was in a terrible accident and had my stuff put in storage until I got well enough to have them delivered from Florida to Indiana. Every single tactic that these previews written has happened to me and I have never dealt with such horrible people in my life! They have threatened my safety, they have threatened me not ever seeing my things again unless I pay their extortion rates, we have gone from a $1750 move to over $6000 which they have wittled down to a whopping $3500 + storage fees more on top of what I have already paid! I have reported this extortion and price gouging to the FMCSA & to the Attorney General of Florida. They currently have an investigator on my case and I encourage you all that this company has done you wrong, to call the Florida Attorney General's office and let them know that you were robbed and extorted by this company! Let's pray that the AG's office and DOT can shut these people down forever! I have had so many threats lashed out on me from the so called owner Joe Palnermo. My last conversation I had with him on Monday, October 16th was, unless I pay him $3400 more on top of what I have already paid $250 deposit, $748 to pick up and $748 due on delivery..my things were suppose to be delivered on 10/6/17 and I am still without my items as of today, October 22, 2017. He told me on our last conversation that he is aware of the DOT complaint I placed on them and I will NEVER SEE MY STUFF AGAIN that he will show me how to play hardball! This company is 5 states away and I have been worried about my safety and am looking over my shoulder because they have scared me with threats that have consequences. So PLEASE, I AM BEGGING YOU ALL THAT HAVE BEEN DONE WRONG WITH THIS COMPANY TO CALL THE FLORIDA ATTORNEY GENERAL'S OFFICE NOW WHILE THEY HAVE AN INVESTIGATOR ON THIS COMPANY! THE AG'S # IS 954-712-4609. PLEASE CALL ASAP! LETS PUT THESE PRICE GOUGING THIEVES OUT OF BUSINESS WHERE THEY CANT EVER DO THIS TO ANYONE EVER AGAIN!..PRICE GOUGERS, THIEVES, LIARS, EXTORTIONIST, CRIMINALS!

Move size: 3 Bedroom Home Service cost: $1750

Using Real Movers Moving And Storage has been a success. I have had a great experience with them and they have exceeded my expectations above and beyond. They were efficient and very professional. Great customer service and great workers. They always was available and kept me informed and overall I felt secured and I felt my life belongings was in safe hands and carefully being cared for. I was stressed out about the move to a new state and having to have a new life so the last thing I wanted to worry about was making sure my life long belongings was being safely handled and Real Movers Moving And Storage assured that for me. I will forever be thankful and grateful for them.

Service cost: $1500

My girlfriend and I were trying to move our stuff in our tiny Honda CRV and an old trailer last weekend, we were getting nowhere fast. One of our neighbors recommended Real Movers Moving and Storage. In just two quick trips I was able to move everything in my home. Everyone at Real Movers were polite and helpful. They really impressed me with their attitude and work ethic. No one was dragging their feet around, they were all very helpful and they didn't waste anytime getting our moving van, we said what we wanted and bam, there was our van.

Service cost: $2000

This is a fantastic service! The main office is located in Florida, but they will move you anywhere, whether it is local, interstate or even an international move. They will help you transport whatever you need, even cars. The movers are exceedingly careful and considerate of your things, and will even help set up your furniture at your new location. The service is reasonably priced, and they will do their best to make your move as painless as possible, even on short notice. I would definitely recommend this service.

Service cost: $2200

From the first contact to the arrival of my belongings the relocation from Florida to Arizona was smooth going. The estimate was within my budget and Real Movers Moving and Storage never charged me one cent more. The entire staff were very professional and I felt confident to trust my personal belongs to them. Nothing was damaged or missing and I was so happy to see them arrive at my new location. The thing that impressed me most was the personal approach by everyone especially those who physically moved my furniture and boxes. It was an excellent experience and I would recommend Real Movers to anyone.

Service cost: $3000