Provincial Movers Inc.

I hired Provincial Movers for my Move from Montreal to Scarborough (Toronto). I booked 10 days in advance of moving day, Paid CAD $ 100.00 in advance. On moving day, No Truck showed up, No Mails, were responded, Office and Toll-free numbers went unanswered. I did wrote to them later also many times, no response. I did get their office later twice and responses I got were shocking. First Calli got response - Lady that picked up phone giggled and said, it's common in moving companies. 2nd call - I specified, I may take Legal action and, I was responded, we keep Government and law authorities in our pockets. So now, I have no alternative, just to sit back, loose money. This company Cheated me, did Fraud, and took away money and not even afraid of any law.

Beware of this company:
Company Name: Provincial Movers Inc.
Website: www.provincialmovers.com
Tel: (905) 795 - 2666
Fax: (905) 795 - 2665
Toll Free Number: 1844 - 795 - 2666
Contact person: Deanna Taylor
(deanna@provincialmovers.com)
Company E-mail: info@provincialmovers.com.

Service cost: $1000

This company is a complete Joke They picked up my belongings July 29 2016 and I never got my belongings until Oct 11 2016. There were multiple dates given both in writing and verbal and none of them were ever correct. It took a total of 75 days from the date of pick to get my stuff from Halifax to Calgary. They customer service is basically non existent. James Daniels and Patrick Hartman are nothing but lying crooks. I was given a total of 5 different delivery dates via email and multiple ones verbally on the phone. These 2 will yell at you on the phone and hang up when you say things they don't want to hear or have questions they don't want to answer and these are the people who are managing your move. They sub contracted the pick up and the final delivery. When my stuff finally arrived after 75 days my dresser which was less then 1 year old was completely smashed and they are trying to say that it was shipped that way, I have multiple dishes that arrived broken.The boxes were damaged and they were all brand new when they were picked up and you could tell just from the shape of the boxes that everything was handled ruff. When they showed up to do the delivery the never brought my couch, mirrors and ironing board. As per part of there contract they are suppose to give you an inventory list the date of pick up. After multiple emails I had to get a lawyer to call them just to get this document. and when it came there were items missing because they didn't make the list until the items arrived in Ontario. I have put a claim in with there insurance and now they are trying to say that there is a deductible on it of 350 $ and that they will only pay for 60 cents on the pound. these guys are a complete joke. If you look them up at the better business bureau they have over 20 complaints listed with them (many of which are still unresolved. At the end of the day James and Patrick have told me to take them to court if I don't like and I am so done with dealing with these people that I will see them in small claims court.. Please beware and DO NOT USE THIS COMPANY THEY WILL STEAL YOUR ITEMS AND RIP YOU OFF.

Service cost: $2900

I wished that I have read these reviews before we contracted with this company to move our stuff. To make it easier for you to make a decision, here are a few of things to consider:
1. Some of our stuff went missing - including a few bottles of whisky that were included in our personal items
2. Most of our items were broken - they claimed that we could file an insurance claim with them - however, I really don't believe we will get anything from these people
3. They charge your credit card before you authorized them to do so. According to the credit card company, they can charge your credit card at anytime for any amount if you have provided them with your card information.
4. They don't provide you with evidence to validate the weight they are charging you.
5. They called you half an hour before delivery your stuff. Forget about the five to six weeks storage they promise you.
6. They threaten to dispose of your property if they don't get to deliver it in half an hour
7. They will deliver your stuff when it is convenient to them.

Please note if you contract with Provincial Movers then you will be next one putting a review here!!

Service cost: $2500

Worst company every. Charged me for 900 lbs when my things weight barely 400lbs. They were suppose to deliver my things from Edmonton to New Westminister. They picked up August 11 and was to deliver on August 15 did not get my things until September 23. I had dishes broken and my chair stained. Very rude customer service. So many more things. I took 2 days off because they keep saying they will deliver but never showed up. So many things! ONLY USE THIS COMPANY IF YOU WANT TOTAL FRUSTRATION AND HEADACHE!

Service cost: $721

They did not show up on the moving day. They used subcontractors to move our stuff. We had to ask several times to have the scale ticket. The weight was too high and we had to ask for re-scaling and paying based on the actual weight.
Steven (just a fake name) contacted us that they had disposed our belongings! We had to get the police involved and the police is investigating the case. CONTACT THE POLICE, DON'T LET THESE SCAMMERS GET AWAY WITH THIS.
They operate under "Nexus Express" too. Steven, David, Jennifer,..they are all a network of scammers.

Service cost: $1800

Very poor experience. I booked this company 3 weeks ahead of my cross Canada move. 4 days prior to the move date itself - they emailed me saying move has been postponed from Saturday to Monday (and I was flying out and completely moving out of Sunday, so I physically would not be present on Monday). In response to my frustration they said that 4 days notice is considered to be more than enough and they do not have any other alternatives and that I should cancel my plane tickets (of course they will not be covering any costs of that). I decided to cancel my booking with them and I had to search for new moving company 4 days before my move - and I was lucky enough to find it! Anyway - 5 minutes after I found new company and paid deposit - Provincial movers called me and said that they found truck to pick my stuff up on Saturday as was agreed before. Of course I have not agreed - I wanted my deposit back. Now, I must say - it took them 2 weeks and my multiple phone calls and hours on hold before I finally got e-transfer with my deposit back.

Service is not there, they are not following through with their commitments, they are putting their clients through much stress prior to actually checking all possible options. Do not do business with this company.

Move size: Studio Service cost: $670

I don't know why I didn't read the reviews for this moving company before I made a down payment.. hopefully you all are smarter than me and DON'T GIVE THESE SLIMY PEOPLE YOUR BUSINESS!! The actual movers I had were lovely guys, but the office is straight scum. First of all, I spent the whole day before stressed about whether they were even coming because I never received a call informing me of the time they were going to arrive. I had a limited timeframe because I had to book the elevator at my new place. Made multiple calls, no answer. Secondly, you should pretty much guarantee that the "quote" they provide you with is going to be a FRACTION (hopefully half) of what you actually have to pay them with the extra charges that they add on. I had an hourly rate applied, and the "hours" that they came up with was a straight up joke. When I tried to call to ask about it, the people on the phones were some of the biggest scumbags. I consider myself a reasonable person, and I was hung up on twice. NEVER EVER EVER USE THEM! Those moving guys deserve a better boss!

Move size: Studio Service cost: $1100

Arranging things went smoothly, though the contact person was hard to get a hold of and I couldn't get a delivery time and day until the day before (needed to book the elevator).

Once the stuff arrived, all the boxes were torn and many of the plastic bins were broken. Everything had been searched, including my files, jewelry and valuables; they just threw stuff back into the boxes and bins in a mess. It's a good thing I'd cut out all references to credit accounts before I left. They also broke my large wooden/metal shoe rack, one of my framed prints and a prized ceramic egg and stand were missing (though I found a broken edge of the stand). The tables and bed frames were scratched and dishes broken. They said because I packed things myself I couldn't claim anything.

I will never go with mover's according to their online quotes again, unless many reviews indicate they're reliable.

Move size: 2 Bedroom Home Service cost: $1990