Presto Logistics

Pack it up! I cannot express how awesome Presto Logistics were in hooking me up for my move. First off, I wasn’t even there when they picked up all my stuff, nor was I in my new place because of a crazy travel schedule from work. They were able to move my 2-bedroom home in a few days and set it up just right. I cannot speak enough about how much that meant to me and how much care they took in ensuring everything would be okay, I had some pretty priceless pieces that they treated as if it were their own. I will recommend to anyone moving locally or nationwide as well as use Presto Logistics again!

Service cost: $2353

I had such a nice experience with my movers I felt it was necessary to share. Being skeptical of movers is something I feel everyone goes through so when I was choosing my mover I wanted to meet with someone face to face before I signed up. Henry came out to my house and did a walk through. He had his sales department contact me to go over the move details. abe was so nice on the phone giving me all the details and they were very reasonably priced. Henry then came out again on the day of the move with the crew to oversee everything. His estimate was mostly accurate except some of the packing material That he estimated but they used a bit more. The delivercoughs were also very nice, clean, and quick. Like I said, exceptional service. .

Service cost: $4000

Just got my items and I told my rep that I would write a review regardless of my experience so here goes..
I move a lot for my job and usually a good moving experience for me means minimal damage and no more then a couple weeks for the delivery so this move was a great surprise.
The company was refereed by a coworker who had been relocated from Texas to California and he mentioned that they had a base in California so I called to get a quote. I spoke with Henry at the office who was very informative and even though I was sure I could estimate my own move with all my prior experience he said it would be better if they could send someone out to do a inspection.
Ryan came out and spent a good amount of time with me, letting me know about their services and making me feel much more comfortable that I would be in good hands.
I opted for a full packing service since my company was footing the bill :-) which made prepping for the move a lot less stressful.
On the day of the move a tractor trailer showed up with a crew of guys and all the material that they needed. I was concerned about my curio cabinet and some of my collections but everything was properly bubble wrapped and packed and it made the 3000 mile journey just fine.
My stuff came to Maryland 13 days later and this was the quickest of the 5 moves I have done so far and I have no complaints on the crews they sent out.
I expected at least a few dings and scratches but I was pleasantly surprised to not find any and all my boxes showed up as well.
All in all it was a very pleasant experience and I do plan on using them for my next move.

Service cost: $6400

Patrick was a huge asset in my families recent move.  When we left Tx to head back to NJ, he made it all sound so easy.  Weird thing is that it actually was.  He knew exactly what we wanted and made every step easy.  He included all the materials needed for the job and didn't try to hit me for more money along the way. He quoted a price, and that's what we paid.  Very Professional! He was in contact w us the entire way and made a follow up call when the job was finished. I even had his cell phone number to call him directly if I had any concerns. This company and our rep were top level!  Thank you guys.

Service cost: $3325

Hey my name is Jake Berman and I can tell you that my expeirence with presto has been AMAZING. Everytime you move from place to place your life changes dramaticaly and stress builds up, but when I gotl referred to presto and spoke to Henry, he was so comfortable on the phone and consistantly reassured me that everything will be fine and was so positive. That really helps so much when your life is changing in so many ways. Presto is the company I would refer to anybody who asks me.

Service cost: $2900

Thank you Presto for a great experience.
Henry was very thorough with our inventory list and the volume quoted was just about accurate, besides for the additional purchased furniture that I added to the move at the last minute.. but they didn't up my rate at all..I just paid a prorated ampount for the additional space.
On delivery,  Jeff and  Bill were corteous and efficent and got the job done quickly and everything was in place and assembled and ready to live in!
Office staff and dispatch department were also quite helpful in giving updates and tracking my shipment on its way across the country.
I will recommend presto to family and friends.
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Service cost: $2500

I am writing this complaint against Presto Logistics as I hired them for an inter-state move and they failed to deliver on multiple fronts. Presto Logistics has proven to be deceitful, fraudulent and misleading, and I am still dealing with them to receive the proper treatment a customer deserves. To summarize, I hired Presto Logistics to assist me with my inter-state move, and my contact assured me my belongings would be in San Diego within 5 days at my new residence, by May 5th, at the latest. Upon my search for moving companies this was the main reason behind why I chose this company over all the others, as the duration they promised proved to be the best solution for me. Even though the fine print in their agreement stated 3-14 days, the gentleman I spoke to by the name of Patrick, assured me it would be 3-5 days. I accepted his verbal commitment for face value and proceeded with hiring Presto Logistics.  Unfortunately, this was not the case as I was informed that day my items would not delivered until the following weekend. I relocated to San Diego as I am an executive in a company, and its headquarters is located in San Diego.  My company has assisted in paying for my meals and hotel expenses while I awaited my delivery. According to the original agreed upon date, my company had budgeted an amount based on the delivery date of May 5th.  Since this was not the case, an additional week of expenses was incurred on my company, which is a completely unnecessary financial burden. Not to mention, during that week I was chasing Presto Logistics trying to figure out where my belongings were, along with trying to get some sort of decent customer service which I failed in receiving, ultimately distracting me from my work jeopardizing my relationship with my boss. Throughout the entire process, Presto Logistics has been extremely unprofessional with a neglectful and careless attitude. I have never been treated so poorly as a customer. After discovering my items would indeed not be delivered until the following weekend, I had to notify my boss, as the added expense totaled an additional $1,500. My boss contacted the general manager of Presto Logistics in hopes to receive compensation for the additional expense, however, it has been weeks and yet no form of compensation has been remitted to my company. The general manager, Abe, spoke with my boss on the phone and agreed to pay the compensation, however, ever since it has been a nightmare to get a hold of him and he hasn’t taken any action to rectify this matter. On top of the compensation Presto owes us for this nightmare, when they finally delivered my items, many of them were damaged and I am now dealing with that on a separate level. Ultimately my experience with this company was absolutely awful .

Service cost: $3500

Presto just unloaded my goods here in Everett, WA with everything intact and where I wanted  it. I said I'd wait to write a review till it was over and I am happy I did wait. I thought there would be some bumps in the road and I can honestly say that this was as smooth a move as I could've imagined. Henry scheduled my move for me a few months ago, the crew on pickup was very nice (names not coming to mind) and the crew on delivery, Billy and Sam were very pleasant and helpful. Anyone in need of a quality moving company I would recommend Presto movers. .

Service cost: $3695

After great ratings we used Presto instead of United.  They were 4 hours late arriving.  We expected to have them finished packing late in the day, not 4:00 am the next morning.  As a result, the hotel room that I prepaid part way on the move was empty and the money was lost.  The crew spent lots of time talking on their phones.  The lead was also too busy talking on the phone most of the day.  As a result, the crew only worked hard when he was watching.  They finally started working hard at about 10:00 pm.  There was more to be moved than they estimated.  The truck would not hold everything (though the crew that unloaded said it was not loaded well and much more could have been inside).  The Leader of the crew came to me at about 2:00 am and said that due to the increase in move size I would have to have an extra $5000 when the furniture was delivered.  Total move cost up to $12,300 from $7300. Before the furniture was actually delivered, I was told that the lead made a mistake and the total was actually just under $14,000.  Due to poor packing, two beds (a king and a queen) were tied to the back of the truck and were ruined.  The company gave me $500 for settlement.  There were also a couple of furniture pieces damaged. I was told that the coverage was $0.60 per pound for the pieces.  The repair place wanted about $700 0r so and the movers would not cover much of it.  More to tell, but a horific experience! .

Service cost: $13842