Northern Moving Systems

Northern moving systems is a SCAM. I tried to hire them to move cross country. They never sent someone to survey my items- they guessed the weight- they left items off of every single quote- then four days before my move I had yet to receive an accurate quote with all my items. I called customer service and was hung up on. I canceled with them and they said they would refund my deposit and to simply dispute the charge with AMEX. I did and Northern FORGED A CONTRACT I NEVER SIGNED TO KEEP THE DEPOSIT I SENT!! SCAM!! RUN!! Currently suing them.

Move size: 3 Bedroom Home Service cost: $2700

After finishing my college years in New York, it was time for me to move back to Texas along with the furniture and items I had accumulated over the years in my apartment. Luckily, Northern Moving Systems was able to make this task affordable and efficient. After calling for a quote, I scheduled a date and time with the movers to load up all my supplies. Upon arrival, the moving staff was absolutely friendly and easy to instruct. Within a couple of hours, all my belongings were loaded onto the truck and ready for transport. This moving service has my utmost respect and was absolutely professional and provided the best service I could ask for. As if that wasn't enough, all my belongings arrived back at Texas in perfect condition. Will definitely be using Northern Moving Systems again in the future!

Move size: 2 Bedroom Home Service cost: $3000

They are not a real moving company, they are just a broker. Even worse, the actual moving company they hired would not honor my contract with Northern Moving Systems and held my furniture hostage until I paid for packing and storage fees that were part of my base contract amount. When I brought this to the attention of Northern Moving Systems by phone and writing, they have avoided my calls and ignored my correspondence. Unless you want to deal with a company that will actively duck you if there is a problem, you should find a real moving company.

Move size: 2 Bedroom Home Service cost: $4603

I had the worst experience using Northern Moving Systems. It appears to have been the classic bait and switch and switch and switch routine.

I called Mike Cohen with Northern Moving, on July 31st requesting a move for August 26th. I told them I wanted the full service move with packing included and went through how many rooms I had and all of the large objects in my house. They quoted a price of $4500 for 767 cubic feet. I was told the contract would only make me pay for what was moved. It was a great price I accepted and paid the deposit.

On August 17th a week before the move, Wesley a "Quality Assurance" agent called to go over everything to make sure everything was right. They noticed that they never allocated space for the stuff I was paying them to box and pack up. The new price would be $7090 for 1080 cubic feet. Again I was assured I would only have to pay for what was moved.

However, this was still a serious error to me. Despite much complaining I get zero apology and it's too late now to find a mover at a decent price. This is the bait and switch routine. But I had to accept the new contract and paid more deposit.

On August 26th the day the move was scheduled to happen, Christian another "Quality Assurance" agent called again to go over everything again. This time he noticed that I didn't have boxes for the kitchen dishes quoted. They recommended increasing to 1500 cubic feet and delaying the move to august 31st and giving more deposit. They reiterated that I would only pay for the actual cubic foot that was moved, but at this point I couldn't take any more delays so I told them I would throw away everything over the original 1080 cubic feet. They cancelled the updated contract.

When the movers arrived two days late, their shipping contractor "Best Price Movers" tricked me into signing a different contract for 1500 cubic feet. I was under the impression the price would be revised later to the actual move size. I moved 1080 Cubic Feet and threw away everything above that. It wasn't until they dropped off the stuff that they told me I had to pay for the full 1500 cubic feet. which was an extra $2400 plus throwing away items I never had to. The contract they had me sign nullified all previous contracts and I was forced to pay to ship an extra 38% of empty air in the truck.

The rest of the move involved the two companies Best Price, and Northern Moving Systems, blaming each other over who screwed me over, but even if Northern Moving was unaware of "Best Price Movers" unethical contract. They are responsible for the movers they hire, and still screwed up and/or bait and switched the estimates.

Signs of a scam are not to use a moving broker

And don't trust anyone who doesn't come to your house to estimate the move.

I also read that using cubic feet as an estimate was a bad sign.

Move size: 3 Bedroom Home Service cost: $10139

I find out about Northern Moving Systems through a friend who recommended them, and I'm so glad that I went with them in the end. Moving is always stressful and nerve-racking, but these guys helped make the experience so much easier. Their customer service was exceptional. Whoever I spoke with when I was setting up my moving date was so friendly and stayed transparent about everything that was happening. On the day of the move, they arrived right on time and handled all of my items with care. Not only that, but the team worked very quick and have everything loaded in the truck in no time. I've heard a lot of horror stories with other moving companies so I was worried at first, but in the end I was pleasantly surprised and impressed. I highly recommend Northern Moving Systems to anyone looking for a moving company, especially if it's your first time.

Move size: 3 Bedroom Home Service cost: $8500

Stay away at all costs! This company is shady and rude beyond belief. I called asking for a quote and was called back by Mike Cohen. He promised me everything under the sun - super low rates, quality control, free 30 day storage. And his price was more than half of competitors. He just needed a deposit since my "winter deal" would expire in the next 24 hours. He even sent me to this website where they were rated #1 movers in the country: https://nationalassociationofconsumeraffairs.org/

After sensing this was just too good to be true, I did some extensive research. Most of the online reviews that are 5 star are fake. Probably employees of the company. Look at the Yelp reviews - the company is based in Tulsa and all the reviews praising this company are also in Tulsa. But then look at the 1 star reviews - they all had a nightmare experience. I'm a professional web developer and can very easily run a program to spot fake reviews.

But weren't they rated the #1 moving company in 2020? Nope. This website is just some landing page they threw up themselves. That "consumer affairs" company doesn't even exist. The domain was just bought last year. I've worked in marketing and development for 15 years and know when a company is being shady.

I called Mike to let him explain and he was fast to come up with objections to my issues with them. But I know when I am being "sold" vs being helped. Every other moving company wanted no deposit and was pretty straight forward with me. Mike was about as slick as them come. And when I brought my reservations to him he said "so what other company is so good then?" And I even calmly explained why his sales and marketing process was misleading - he just got angry and said "i have way more sales and marketing experience than you!!!'....and then hung up the phone.

DO NOT USE THIS COMPANY.

Move size: 4 Bedroom Home Service cost: $2900

Working with Northern Moving Systems was a great experience overall. I was worried at the idea of having to relocate my entire family and all of my belongings, but I knew I had to for my new job offer. Luckily for me, Northern Moving Systems took all of the stress out of what should have been a great challenge. I can now focus on getting my family adjusted to this new life and focus on my new job.

I highly recommend this service to anyone looking for a quick, easy move for a good price. Clear communication, affordable rates, quality service.

Move size: 3 Bedroom Home Service cost: $3000

My family usually uses Uhaul when we move from place to place since we don't really trust people to handle our belongings, however, we had to make a long-distance move recently and needed to find an alternative. When we first saw this company, we were really skeptical, especially since a some of the reviews were very negative. However, we had a pretty good experience with this company. They showed up on time and were very helpful moving our things. We let them know which items we wanted them to take extra care with and they listened. Everything arrived at our new home in good condition and nothing was broken. I'm glad that the move is over and we can finally settle down again. I am also happy that we had a positive experience.

Move size: 2 Bedroom Home Service cost: $3500

Absolutely horrible experience with this company. The moving company stole $7,000.00 worth of my jewelry out of my bathroom and also lost a box containing nearly $10,000.00 worth of my ski clothes. When I filed a police report, they contacted the movers and found out these guys were hired off of Craigslist that same day and paid cash. The company has offered no compensation and they don't even have an insurance policy in place. They have been quite unresponsive and offered no solution except that there is "no proof" that my stuff was stolen. I sent pictures, I have receipts. I don't know what more proof they need. I highly recommend against EVER hiring this company. They cannot be trusted and are not even BBB accredited.

Move size: 1 Bedroom Home Service cost: $2500

I had a great experience with this company during my recent move to VA. From start to finish, the process was incredibly easy, made that way by the hard-working, attentive, understanding employees. The movers showed up on time, they were careful with my belongings, and they made sure it all got to my new home in one piece. I didn’t have any problems during the process, but they made sure they were easy to contact in case I did. I was honestly surprised at just how much of a breeze the move was, considering moving has been such a headache for me the last few times I had to do it. If you’re looking to move long-distance, they would be a great service to choose!

Move size: 1 Bedroom Home Service cost: $2900

I was hustled, big time. These guys are good. It wasn't their first time and it won't be their last. After going through my inventory over the phone, I was quoted $4,800, months prior to my move. It was the lowest bid of the three that I received so we paid the deposit. This was the start of the hustle. After ignoring my calls and emails during the weeks leading up to my move to confirm pick up dates/times and to review my inventory, I receive a call at 830pm the night prior to my move, confirming my biggest fear. I was told that I had much more to move than they had accounted for and I would need an entire truck which was going to cost me... big time. There was no talk of what additional items I had, they just said that I had more than they had accounted for. The next morning (the morning of our move), I receive an email at 9:51am with an updated contract for $8,000 - 60% move than the "bait" that I bit on originally. The phone rings and I am told that I either need to sign the contract or they will cancel my move. At this point, I have closed escrow on my house and I am obligated to vacate the house the following day. This is the second part of their hustle. They had me over the barrel and I had no options and they know it. After I signed, the movers arrive and immediately have me sign their contract (not Northern Moving Systems) and I notice that they have a 2.3 star rating with the BBB. Again, at this point, you have no options. At the end of things, my calls to management and customer service were dodged and I can't get any sort of accountability from these grifters. Either the estimator intentionally low balled my bid to execute this scam or he is incompetent, either way, I paid the price and forked over an extra $3,000 the morning of my move because they had me, and they got me. Moving is stressful enough - do not add being extorted for your hard earned money to the things to worry about when moving.

Move size: 4 Bedroom Home Service cost: $8000

I have moved several times over the years and never had a single issue until my most recent move. This company was the very worst. I reserved the date 3 months in advance and they wouldn't give me a confirmed date until 24 hours before the time they would be there. Then they got another company to do the move. Dates and times were all mixed up from pick up right through delivery. Several items including furniture were damaged. The dispatcher was very rude and condescending. Never again with this company.

Move size: 1 Bedroom Home Service cost: $6800

Horrible company! They scam me $584.74. Northern Moving System just does not show up and no answer to calls, text or emails on the day of the move. On December 3, my husband and myself travelled to Barstow, California from Montgomery, Illinois to pick up my grieving aunt who just recently lost her husband from Cancer. This company was supposed to pick up my Aunt stuff on either December 4 or December 5 of 2020. On the day of the move, we did not received any communication from this company. No answer to our calls, text or emails. We missed our flight back to illinois. We waited for nothing. My aunt left all her belongings because of the negligence of this company. We flew back to illinois on December 7. And every day that we were there, I was calling them many times leaving messages after messages. When I called Northern Moving Systems on December 7, I was able to talk to this lady named Diane, I demanded to know what happened. She says, she will call me back in 30 minutes and never did. I filed a dispute with my credit card in the amount of $584.74. Northern Moving Systems showed my credit card company that I canceled since I did not answer my calls and so the deposit is non refundable. They turned it around and made it sound like they were the ones calling me and that I was not answering. I have proof from my phone bill records that will show the many times I called this company with no return calls. Northern Moving Systems is taking advantage of good honest people like us. I don’t want anyone to experience what we have experienced. Don’t ever trust Northern Moving Systems! If they will scam $584.74 , how much more thousands of dollars of business transactions. Please do yourself a favor and don’t ever do business with Northern Moving Systems. They are the most dishonest, disgusting company I have ever encountered in my lifetime. Thank you.

Move size: 1 Bedroom Home Service cost: $584

I needed my piano moved from my place to my mother's, both locations in Texas. I had called around to numerous places but Northern Moving Systems stood out right from the start. I knew right away when speaking with her that I was going to go with this company without a doubt. Booking was easy, the guys who came to move the piano were friendly and went through exactly what they were going to do to move the piano safely. In the future if I need to move anything else I am definitely going with Northern Moving Systems.

Move size: 3 Bedroom Home Service cost: $2650

We chose this company based on a referral from a neighbor who has used them previously. Northern Moving Systems we absolutely fabulous. From the moment I first to Northern Moving Systems (the administrator) the time the truck left after hauling our items to our new place. The process will smooth as silk. Couldn’t have asked for anything more. The moving team was professional, courteous, and strong. They worked tirelessly through one of the hottest days of the year. A big THANK YOU to all at Northern Moving Systems for assisting us in a stress free move.

Move size: 3 Bedroom Home Service cost: $2650

I had an awful experience with Northern Moving Systems. After they take your money, they are nowhere to be found and will not offer you the support or guidance that they promise upfront. They are a broker (don't complete the move themselves), and don't appear to vet their partners very well in my experience, so it is really a roll of the dice whether you'll get a trustworthy, helpful company or not. And then no company involved wants to take any accountability for their actions, so they shuffle the blame back and forth.

If I had to do it again, I would have just paid more to go with an actual moving company - not a broker.

Move size: 1 Bedroom Home Service cost: $1995

My families experience with this company was absolutely horrible. For starters the company did not send anyone out to our home to inventory items so we did this ourselves while on the phone with one of their reps. We got our first price quoted of $6800. We had another quote from a company that showed far more inventory so i sent that quote to the same rep who said we should add more so i did and took our total to $8000. Now keep this in mind this company will continually tell you that they are not about hidden prices and fees, but don't be fooled that is exactly what they thrive on. 2 days before pickup call from rep and we do another walk through, we actually sold multiple large items (including washer and dryer) so we were assured that the quote was very accurate. Movers show up and just like the common theme i have seen on here is we have more items than the room quoted for us. So after loading up it was another $2000 charge for the "extra" items. So once again this is a company that prides itself on no hidden fees. Upon delivery day I receive a phone call that says the driver doesn't think he can get the truck down your road. My home is in a normal neighborhood with a full 2 lane road much like any other neighborhood you have ever seen. So since the driver doesn't think he can do it, it is now going to be another $2000 for them to transfer the items to a uhaul and bring them to my home. This is now hidden charge number three if you're keeping track on a company that states no hidden charges. So i disputed the charge stating the driver could get down the road was then essentially strong armed by the company saying if you don't pay it we will charge you to store it and won't get your items. I moved my family 21 hours across the country and no they were threatening this. So i had to pay the $2000 to have my furniture delivered of which the driver was demanding i give him cash instead of a cashiers check which is just shady business at it's finest. Bottom line here is this company is not professional in the least and they will lie to get your business and once they have you they will simply hidden charge you to death. Don't be fooled by anything they "pride" themselves on because they are simply a shady business. You would do far better paying for actual professionals or get a uhaul and pay people to load and unload.

Move size: 3 Bedroom Home Service cost: $12000