Nobel Relocation

I had a very bad experience with Nobel Van Lines and would NOT recommend them. My husband and I had one room of furniture moved from Florida to the United Kingdom. Initially our experience with Miami was very positive and professional but once the shipment arrived in the UK, the whole experince changed to a nightmare quite frankly. When our shipment arrived in the UK, we were told it would take 7-10 days to get through customs. It took over 3 weeks to clear customs, and  we were then charged an additional 1379 pounds sterling ($2100) Customs Tax PLUS an additional 234 pounds sterling ($350) to have our things delivered. I had already paid $3300 upfront to have our things delivered "door to door".  We were now being told we had only paid for a "consolidated delivery on an articulated truck" which we would have to wait until they had a full load going in our area before they would deliver our things. This was the first anything was said about an articulated truck and given the fact an "articulated" truck would not be able to deliver in the conservation area in which we lived we had to pay the additions delivery fee to get delivery of our things. At the same time we were constantly being warned if we did not take delivery of our items when the moving company was ready to deliver them, we would be charged a storage fee.  This was also the first we had heard anything about a possible Customs Tax on our shipment. I had asked Nobel Van Lines specifically if there would be any additional costs when I first contracted with them and I was told there would not be. Apparently if one is moving furniture to a second home in the UK there is a Customs Tax levied. Nobel Van Lines is in the business of global moving and should have been aware of this and prepared us for this significant additional fee would have to pay. Again we were warned if we did not pay these additional fees, our things would not be released and we would be charged storage fees. Two of our tables arrived badly damaged. Our antique table had 3 of the legs broken off and was irreparable. I have attached pictures. One of our boxes was missing and never found. We were delivered someone else's boxes. Just when I thought this could not get any worse, Nobel Van Lines just informed me  that their insurance company only pays 0.40 cents per pound for lost items.

Service cost: $3650

On the initial contact the representative Alexis asked me details of items and furniture to be moved to arrive at a price quote. Shortly after my conversation with him I received a quote by email. I had to postpone the moving date three times and it was not a problem at all. Alexis and the three movers were all very professional and courteous. When the lead man arrived he explained the deatils of the moving agreement and asked me to sign. It was exactly what we had agreed to by phone and there were no hidden costs. I prepacked everything in boxes before the movers arrived. They were very careful when handling and took care to cover furniture with movers blankets. I recommend to anyone that is using any moving company to be accurate when describing the items to be moved in order to avoid any additional charges. I don't know if I was just lucky, but this was a very nice experience. I would definitely recommend Nobel Van Lines in Miami. .

Service cost: $490

I am happy to recommend Nobel Van Lines. Let alone their service was very professional and quick, they went above and beyond when I had a problem and unexpectedly could not receive my boxes at the time I scheduled to receive them. Danny stayed on the phone with me and did all in his power to assist me solve the matter to my satisfaction. Danny did exactly what differentiates one company from another - he was compassionate and attentive to me - the client, and made a huge difference in a difficult situation for me - I knew that the boxes was one thing I don't need to worry about. I recommend Nobel Van Lines highly - they are true professionals! .

Service cost: $4000

  Nobel Van Lines is unprofessional, incompetent and careless. I moved from a condo into a storage facility and then back into my condo, total distance about 10 miles. On the move out they dropped furniture off the truck, one guy even fell off the truck and EMS had to come and take him away! No kidding. They were very very slow. On the move back into my condo Nobel Van Lines lost all the screws to two new beds, then jerked me around for a month, telling me they will fix the beds, which they did not. My total loss about $5,000.  You would think they would want to make good on their mistakes but they have no interest in making things right. They take the money and run! I have filed a claim with them and I expect I will have to file a lawsuit to resolve this matter. I recommend you look elsewhere, do not risk your furniture with these guys!!  .

Service cost: $900

My moving experience with Nobel Van Lines was good. Danny came to do an in-home inspection and  I felt he was very knowledgeable and professional.
As the move approached, I got a call from the dispatcher to confirm that everything was still a go.
The movers arrived and got right to work. It's a little alarming having two unknown men come into your home and start going through your stuff, but I felt they were efficient and hardworking.
Ben, our rep in Miami, was in contact with us during the move and answered any questions we had. We experienced no loss or damage during the move and everything happened according to schedule. A move is always rather traumatic for a family, but having such a good experience with a moving company makes a big difference.
Thanks Nobel Van Lines team we had a very good start in our new home, and I highly recommend them to any one that is planning to move!

Service cost: $3100

Dear Mr. Dalei, The moving crew arrived on time. Sagiv, Ray and Demetrious were all courteous and efficient. As a matter of fact, we were very surprised to discover that something that we anticipated with "dread" turned out to be quite pleasant. But, I admit that I cannot find the words to express my gratitude to you Ben, personally, for the manner in which you listened to our concerns. Your patience and kindness supported us throughout a hectic few months. While we are anticipating some "bumps" on the other end as we await our household goods, our apprehension is mitigated by the confidence that we have that you will assist us in navigating our way through bureacracy and frustration in Haifa. Kind regards, Saul Goldman.

Service cost: $4500