Nobel Relocation

Nobel Relocation was the US end of our international move back to the US. When we made the original arrangement we had it going to the Metro-Atlanta area. After our return, we requested a change to the final destination due to the location of new employment (was uncertain upon departure due to COVID-19 layoffs). Several months later and no follow-up by a Nobel representative, here is a review based on what we learned during our repatriation move.

We were asked by Nobel to pay an additional $880 for the new destination, 2.5/3 hours from Atlanta, but actually closer to the port of entry, Savannah. This was done less than 3 weeks after our items were packed up and barely on the way with the extended times for 2020, so ample time to have the manifest changed ( 6 weeks actually 10 weeks), but this option was not presented... There was no attempt by Nobel to work with the origination shippers to have the changes made on our behalf in helping us understand the process from the US side. They were very quick to charge us the additional money and send the container to Atlanta via rail and then back south via truck with a separate crew driving from ATL to unpack. Not only was it money that should not have been requested since there was time for change as we found out later in the process. It was also a waste of fuel, man hours, and added additional days in getting our household items.

Sadly, the crew of two which should have been three showed up from Atlanta late hoping for more help. They had to unpack the container in an hour so their company wouldn’t get charged time from the tractor trailer driver. In trying to be efficient, they did an amazing job with the move in, but then asked for a tip. Knowing we had paid $880 for the unnecessary transit and extra days of delay, I told the lead to tell his supervisor that there was plenty of money for the two movers to be paid a bonus for their work. So the ones who did the most work, got the shaft like us. Also, they asked that we fill out the review paperwork of the move. They were fine, but in working with Nobel to clarify options, and even asking for the manifest to be changed while the shipment was held up in customs, two stars is about all I can give. This is over communication with limited timely feedback, vagueness of delays - so poor customer service, and excessive charges that should not have happened. While we are thankful that all of our items came safely, that was because of the shippers in Dubai. It seems like Nobel avoided any dialogue with the originators to help them understand the differences in the distances to the US port and transportation modes as they didn’t want to have to admit there was another solution and hence refund the money.

Move size: 2 Bedroom Home Service cost: $7940

I was moving a 4 bedroom home in Florida to France. Unfortunately I was in France when our Covid confinement started in March 2020 and I was not able to return to the US to assist with the move. My realtor called me and said that the Tampa area would lock down as well and we needed to move up the moving date by one week. Ben and his team were able to advance my move by one week. With the help of family and friends and the Nobel movers my house got packed up and sent to France. Everything arrived in perfect condition. Even sand dollars that we collected were intact! The movers on the French side said they were impressed with the packing. It was a very stressful time and I was heartbroken not to say goodbye to my house but the move was flawless.

Move size: 4+ Bedroom Home Service cost: $10000

From minute one to finalization things went as we expected and we`re so glad to have gone with Nobel Relocations!

Ben answered all of our questions thruout the process and guided us in a manner that made it all very easy.

Dwight and Jimmy brought with them years of experience in sorting, packaging and loading our valueables. We could tell from the start that they were absolutely qualified and knew exactly what they were doing! Great job guys!

We would recommend Nobel to all of our friends and would use their service again, without question!

Move size: 1 Bedroom Home Service cost: $4000

I had a move of close to 2,000 cubic feet from NY to FL. I heard so many horror stories about movers and on top of it, it is the top moving time so I was ready for a disaster. I guess I was lucky.

I work on the estimate with a lovely gentlemen name Ben from the Miami office. He really did all he could to please me. It was a very pleasant experience. Taken few quotes, Nobel provided a competitive price for 28 feet solo moving truck (not consolidated tractor trailer with others) where it was delivered 1,300 mile away in 3 days…the team which came from the Baltimore branch came exactly on time, were very well equipped and very nice. Safely packaged all my items and work very clean and did not do any damage. The shipment came with ZERO broken items. I couldn’t believe it. The leader Fernando, said the truck had air suspension that made the ride not as bumpy but I think the careful packing and how they organized the truck helped.

Thank you Nobel for making the move easier.

Move size: 4+ Bedroom Home Service cost: $11700

I want to express to Ben and the rest of the team of professionals, my gratitude for everything you have done to take care of my belongings in such a long trip from Tampa (USA) to Barcelona (Spain) despite the Covid restrictions.

My boxes arrived in which I consider very good shape, with just few of them "bruised" by the journey . I have not opened them yet, but I do not expect to find damaged or broken items, due to the good shape of the outside boxes.

Ben just didn't only guide me through all the steps and paperwork but he did it with patience and understanding of my emotional and mental stress I was going through at the time. For that I am extremely grateful.

I highly recomend them!!

Thanks for everything

Move size: 1 Bedroom Home Service cost: $4700

I am really surprised by all the positive comments that I can read, you were really lucky because for us it was close to a nightmare

First I must specify that there were two phases in the move and the one in Switzerland was a real success where the very professional team and an extreme kindness succeeded in fixing all the problems due to the bad management in Florida, except of course the damage to almost all of our furniture in addition to that due to humidity after so long waiting

In Florida the move was a real disaster, there have already been broken promises supposedly from a misunderstanding from Carlos, after that when the team arrived the manager began to stress me and each time I said something about dismantling a piece of furniture, he took no notice of it, and then there was the unpleasant surprise the day after the theft of 2000 dollars plus two valuable rings.

After more than two months our container finally arrived November 29th to our relief but our furniture was in a bad state unfortunately, it was so sad

Move size: 3 Bedroom Home Service cost: $10425

This is a company that will hold your belongings hostage while they add previously undisclosed huge charges. They sent 3 people to unload a 40 foot container. The workers were so tired they literally started falling down. They did not take away their trash. They did not unpack the belongings (as was agreed to) and did not re-assemble basic furniture items (as clearly stated in contract). Damages to our belongings was in the thousands of dollars. They deceive and short-change the customer through the process. Overall, very poor treatment and no respect for the customer. The poor treatment extends (and mostly starts) with their managing director. If you care about your belongings, DO NOT use this company.

Move size: 4 Bedroom Home Service cost: $35000

Hi, my name is Anders. I just moved our whole household from NY to Rio De Janeiro with Nobel. I was recommended by a friend who had moved from Texas to Rio so I decided to call for a quote. My contact was Mark Paryzer and he did a great job explaining the process, my obligations and the overall cost. I decided to use them am overall very happy. I live in the Atlantic rainforest so getting a 40' container there was not possible. Mark worked with the local movers to arrange for a shuttle service to make multiple trips on a treacherous mountain road until all was safely delivered. I can highly recommend using Nobel for international relocations!

Move size: 3 Bedroom Home Service cost: $174000

We used Novel Relocation in a return move made from Florida to Brazil, very professional and attentive in commercial service and to clarify doubts, a very professional team to pack furniture and utensils, as the amount was a 20 'feet container made the organization in our own home, that on 03/25/2020, already on 04/29/2020 they delivered it to a carrier that we indicated in SP so that it could proceed to our destination.

Total time of 35 days.

Everything arrived in perfect condition!

Very serious company and delivers what it promises!

Work 5 stars!

Move size: 2 Bedroom Home Service cost: $5400

I could not be happier with the level of service provided by the Nobel relocations. Mark had the time and patience to walk me through the whole process. Helping me and assuring me every step of the way. Their packaging team was very polite, efficient, fast and careful. Their people back in Brazil were very professional and kept me updated all the time. Finally the moving guys came that came to my house were also great. They delivered my boxes and assembled everything. I am soooo happy that I chose Nobel to handle my precious things. Everything came in perfect conditions and in a timely manner.Tks

Move size: Partial Move Service cost: $7000