Average service price

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€ 767
Local move average
52% less than market avg.
€ 1173
Long Distance move average
60% less than market avg.
How did we get these costs?

Review summary

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1276 reviews

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A. Beschorner
Jun 29, 2016
Long-distance move from Cologne, North Rhine-Westphalia to Wiesbaden, Hesse

This review is auto translated from German. See original

Completely unprofessional.

Multiple problems: Tortz notes on my part a truck that was much too small, therefore loading problems, faulty transports (sofa on armrest), no transport locks, no protective packaging, demolished items, oily trucks, employees who couldn't speak a word of German, lack of internal communication (wrong furniture was dismantled and assemble, probably due to the lack of space). All around catastrophic and not even one of the cheaper providers! Stay away from this chain. Better to hire local moving companies.

Service cost: €1260

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We are very sorry that we could not offer you the service you are accustomed to. We apologize for the inconvenience this caused. Your request is currently being processed in the relevant specialist department. As soon as the exam has been completed, you will receive the final information by email. <br />
<br />
Kind regards <br />
Movinga.

Heinz Tams
Sep 27, 2017
Long-distance move from Wiesbaden, Hesse to Wiesbaden, Hesse

This review is auto translated from German. See original

Positive experience.

A good-humored team arrived punctually in the morning, looked at the whole thing, and then started inviting. In a good mood, valuable things were specially packaged.
Everything was well stowed and lashed in the truck. Everything went like clockwork. Unloading was then just as problem-free. But for me it was a great experience that there are still people who enjoy their work. Any time!!

Service cost: €714

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Official company response

This review is auto translated from German. See original

Hello Mr. Tams, thank you very much for your rating. We are happy to pass your feedback on to the shipping company. Kind regards, Movinga.

Matthes
Jan 04, 2016
Long-distance move from Mannheim, Baden-Wuerttemberg Region to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

Complaint.

After Mr Hahnenfeldt had promised me by phone that a moving company would come between 7 am and 9 am on November 2nd, 2016, we sat and waited at home: Nobody came on that day, until the evening after at least the 20th time I got one on hold by phone Lady reached. On Sunday the move was quickly organized by this woman. Nobody called me, at least to say that it would not work on Saturday. I am very disappointed. The company in Ludwigshafen that made the move I can recommend it, but not Movinga. The move went from Bad Dürkheim to Ludwigshafen.

Service cost: €349

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We are very sorry that your move could not take place as planned on January 2nd, 2016. Unfortunately, the mistake was with the shipping company. As you have already discussed with our customer service, we have found an alternative date for your move. This was of course carried out by a different shipping company. <br />
We sincerely apologize for the lack of communication that created uncertainty. <br />
<br />
Nevertheless, we are happy to read that you were so satisfied with the work our partner has done. <br />
<br />
We thank you for your feedback and will do so to increase the quality of our <br />
Use the service. <br />
<br />
Kind regards <br />
<br />
Movinga.

Frau Bauer
Jan 27, 2016
Long-distance move from Baden-Baden, Baden-Wuerttemberg Region to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

Lovely again!

I moved from Rastatt to Speyer and decided to work with Movinga as my moving assistant. The two men were very experienced and all my furniture arrived in Speyer in perfect condition. I can only recommend the company! I only paid € 400 and all things were invited without any problems. The move included (dining table, 6 chairs, large couch, bed and bedside table, washing machine, dryer, ironing board, large mirror, dresser).

Service cost: €400

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
thank you for your feedback. We are pleased that your move was successful with us. <br />
<br />
Kind regards <br />
Movinga.

Steffen Eberhard
Feb 23, 2016
Long-distance move from Stuttgart, Baden-Wuerttemberg Region to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

Small shock, great joy.

All in all, I can warmly recommend Movinga. The preliminary contact was friendly and professional, so that all important information, such as dates and moving items, was exchanged.
The day before the move, the shipping company contacted me and clarified the process of the move with me. Here, however, it got a little bumpy because I was afraid that the specified Sprinter trailer would not be enough for our stated moving volume. Unfortunately, the customer contact at Movinga did not have any more detailed information for me, so I anxiously awaited the actual moving day. On the day of the move, the worries were gone, but then quickly disappeared when the moving team arrived in the Sprinter with a 5.50 m long trailer.
All in all, the move was carried out very professionally and all of our furniture was brought safely and without scratches to the moving location (about 150km away) and into the apartment. And that for an unbeatable price of less than 900 €!
In the end, I would have only liked a little more flow of information from the forwarding company regarding the transport. But all in all, I am completely satisfied with Movinga.

Service cost: €850

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your positive feedback! Nice to read that we were able to satisfy you, our customer. It is of the utmost importance to us to improve the stressful reputation of moving and thus to make our customers' lives easier in one respect. We regret that the sometimes unclear communication worried you for a short time and we are pleased that everything went to your satisfaction. <br />
<br />
Kind regards <br />
Movinga.

S. Seibel
Mar 10, 2016
Long-distance move from Hamburg, Hamburg to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

Relocation from PCH to HP.

My mother has had a pretty big move. (Over 600 km) We had booked with dismantling and assembly, as well as with packing.
The three movers did a great job. The only drawback was the communication between the company and the employees, but the move went smoothly. The HVZ not set up was reimbursed without any problems. I would recommend Movinga anytime.

Service cost: €3300

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Nice to read that we were able to satisfy you, our customer. It is of the utmost importance to us to improve the stressful reputation of moving and thus to make our customers' lives easier in one respect. <br />
We regret that the sometimes unclear communication worried you for a short time and we are pleased that everything went to your satisfaction. <br />
<br />
Kind regards <br />
Movinga.

Humda Farooq
Apr 18, 2016
Long-distance move from Mannheim, Baden-Wuerttemberg Region to Mannheim, Baden-Wuerttemberg Region

Super Experience.

From start till end, we found the whole Movinga experience very great and they have fabulous service. They are punctual and professional.
Movinga helped us a lot! The staffs arrived on time and were very professional.
They were very helpful .They sent several emails to confirm dates, contents etc. We had asked four different removal companies to give us a quote for our move but we found Movinga the best.
I would definitely recommend them to family and friends.

Service cost: €1039

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Petra Rückher
Apr 22, 2016
Long-distance move from Bremen, Bremen to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

I am very pleased.

The move itself went absolutely smoothly. The two helpers were absolutely punctual, quick and tidy. They covered the distance of 600 km in record time and unloaded just as quickly. They were very careful with all things. Movinga's phone availability could be better, but the low price makes up for it. All contact persons were always friendly.

Service cost: €700

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we are happy that we were able to satisfy you! <br />
We are happy to receive your comments to optimize our service. <br />
Thank you for your feedback! <br />
<br />
Kind regards <br />
Movinga.

Karsten Jahn
Apr 24, 2016
Long-distance move from Stuttgart, Baden-Wuerttemberg Region to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

Gladly again.

At first I was very skeptical. I am
Moved very often, mostly with local companies. These were then before
Ort have looked at everything and given a price. Also this time had
I have a company from close proximity. At the same time I got through Immobilien Scout
started a request. Mail and phone call from a company called Movinga got
don't be long in coming.
At first I was really very skeptical about
all after hearing the price. But I have to say I am positive
surprised. My company on site wanted around 3000 € for the same services,
yes, in words three thousand euros, have more. I think you can my
Understand decision. Punctually and as agreed, it was 8:00 am on the day of the
A team of 4 people moved in front of me. Very nice, always helpful and friendly.
All I can say is this was one of the friendliest teams I have ever stayed at a
Moved, and I've had quite a few!
I'm from a small town in Baden
Württemberg moved to a small town in Rhineland Palatinate. The team was
punctual and very nice and accommodating. The dismantling and assembly of our furniture
worked out very well. I can't really say anything negative. Like me
I said earlier, the team was there at 8:00 a.m., it ended
only around 8:30 p.m., without complaining or complaining. Price performance is right.
I can only comment positively on the telephone team. I called there a few times simply because I was skeptical and didn't want to believe, could or however this could work. All questions were always nice and
Responded friendly, even if I answered my questions several times
repeated, always a friendly tone.

All I can say for myself is that I would do it again and move with Movinga. Even if my wife can no longer hear it (the one with the next move) I'll be happy to do it again next time. For anyone in doubt, give it a try, it works. To all local companies! Rethink your pricing structure a little. I'm already in favor of regional awards, but with this price difference I don't have to think long.

Thanks
to everyone involved at Movinga and the nice team from the day of the move
K.Jahn.

Service cost: €1700

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your detailed evaluation. <br />
Nice to receive such feedback! Thank you for your trust and we are pleased that we were able to meet your demands. <br />
<br />
Kind regards <br />
Movinga.

Christoph Stubbe
May 04, 2016
Long-distance move from Mannheim, Baden-Wuerttemberg Region to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

Very good service, solid move.

The move was problem-free and well organized. The service was very good and I was able to clarify everything in advance with my colleagues from the operator. The moving workers were friendly and did a good job. Smaller scratches can probably never be avoided, but my colleagues were very careful with the furniture. Overall, I have been very satisfied and would choose Movinga again as a partner for a move. I would also recommend Movinga to friends. The price was set as a fixed price and was kept, which I found very pleasant.

Service cost: €649

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We are pleased that your move went smoothly with Movinga. We attach great importance to adapting our services to your needs and we are pleased that you were convinced by Movinga. <br />
<br />
Kind regards <br />
Movinga.

Taibah
May 11, 2016
Long-distance move from Dresden, Free State of Saxony to Mannheim, Baden-Wuerttemberg Region

Gut und pünktlich.

The moving company offered good price in comparison with others. even with a very short time of booking, they managed to do everything well in time in a short notice. the customer service was very nice and friendly and responded in time. All the customer service representatives were able to speak English as well. This made the communication much easier. The price although was high, but reasonable as compared to others.
all in all, would recommend to anyone moving in Europe.

Service cost: €700

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Official company response

Dear customer,

it's great to have feedback like this! We strive to provide the best service possible and we appreciate your kind words. We are very happy to have you as a part of the family.

All the best
your Movinga team.

S.h.miler
Jul 03, 2016
Long-distance move from Mannheim, Baden-Wuerttemberg Region to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

TOP service keep it up !!

I am absolutely thrilled with the moving team,
the Movinga offers here.

The order processing was very precise and, above all, fast, uncomplicated and possibly

Questions always friendly and competent.

The move went - as expected - smoothly and without any difficulties.

I can therefore only recommend Movinga!
Keep it up guys !!

Kind regards, S.H.Miler.

Service cost: €1000

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we thank you for the positive feedback. We are pleased that we were able to satisfy you with our services. <br />
<br />
Kind regards <br />
Movinga.

Helen Burbank
Jul 19, 2016
Long-distance move from Berlin, Land Berlin to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

It couldn't have gone any worse.

-10 hours late: 8 a.m. planned, showed up at 6 p.m., with 2 men who had been on the road all day and totally broken
- Furniture was not set up (as booked), but after a week and 3 missed appointments, the third party stopped answering the phone or responding to emails
- Despite the immediate announcement of damage in the protocol (2 times with photos of us and the service provider), we have to sue in order to get the compensation
- Invoice constantly sent to the wrong person, despite a previously announced company takeover

Conclusion: hands off: causes more stress than saved.

Service cost: €3000

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we very much regret that your move was delayed. However, this may be due to the traffic situation or technical problems that we could not foresee. Our relocation consultants are fully trained and are very familiar with your area. We're sorry they couldn't help you in your case. <br />
<br />
If you have properly recorded your damage in the performance record, you are of course entitled to the settlement and an appropriate reimbursement of the damage. <br />
<br />
Please contact our claims department on 030 / 221.950.22 if there are still open issues that have not been settled to your full satisfaction. <br />
<br />
Kind regards <br />
Movinga.

Eddy Lomex
Dec 29, 2016
Long-distance move from Mannheim, Baden-Wuerttemberg Region to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

Fast and on time.

I had placed my request to move via immobilienscout24 and after just half an hour I received a call from movinga. Other companies then reported via immobilienscout24. I had sent everyone a list and asked for an offer.

At movinga it was very straightforward after we had spoken on the phone. You send me an offer on the same day, which, by the way, was also the cheapest. Movinga also received the necessary moving boxes on time, so that the packing was still timely.

Since I had only booked the whole thing by phone and email and the appointment was also very short-term (within 10 days) I was very surprised that the moving people were on my doorstep on time.

The move went quickly and smoothly. The subcontractor worked very carefully, had nothing damaged and was quick to process the move.

Even small special requests were carried out quickly and easily on site.

Seen in this way, I can only say from my experience that I would like to move again with Movinga when I move next.

Service cost: €750

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for letting us organize your move within Mannheim. <br />
<br />
We are pleased that we were able to convince you and thank you for your feedback. <br />
<br />
We wish you all the best in your new apartment until your next move. <br />
<br />
Kind regards <br />
Movinga.

Inec
Oct 06, 2017
Long-distance move from Cologne, North Rhine-Westphalia to Mannheim, Baden-Wuerttemberg Region

This review is auto translated from German. See original

Could have run more smoothly.

All in all, the move went well ..

But: The moving company called the day before the move and said that they would be there around 8 a.m. - I thought it was very good. The next day I was called around 9 a.m. (finally) and they said that due to a lot of traffic it would be around 9:30 a.m. The 7.5 t truck and trailer were not parked in the yard until after 10 a.m. - a good 2 hours late.

Only 2 helpers (broken German) and their boss were planned for the move to a 140sqm apartment with 4 people. Everyone was friendly and tackled well. Nevertheless, there were just too few people and loading the relocation goods took about 4 hours, although my wife and I helped a lot.

What made things more difficult was the fact that it was agreed with Movinga that we would pack the removal goods ourselves and dismantle and reassemble all the furniture ourselves. On the phone I consciously reassured myself that only the removal goods need to be packed. Enough blankets etc. for the furniture would be brought by the shipping company. Unfortunately that was not the case. The entire furniture, all shelves, etc. had to be packed or wrapped with stretch film. According to the forwarding agent, that would have been our task beforehand. So we were busy making up for half the day. Communication urgently needs to be improved!

On the way to the unloading point there were various traffic jams (thanks to the A5 ..), nobody can do anything for that - however, the unloading could only start at around 6.30 p.m. - it was late, it was getting dark, people wanted to quit work and got together hurry accordingly. The labels on the cartoons were either ignored or only rarely observed, so that most of the boxes were stacked in the living room rather than the rooms that belonged to them.

Around 9 p.m. all of our junk was scattered chaotically across the apartment, but the atmosphere was still quite good. I had to sign a letter stating that all parts had arrived properly - to check that at this moment would have taken another 2 hours, so I signed "blank" without further checking. All in all, there was no major damage, with the exception of a couple of nuisances somewhere, nothing tragic happened, which is probably not missing at any company.

2 days after the move, the invoice came from Movinga with the payment term one day later (!) - in advance, a cost assumption was agreed with my client. You can't seriously send an invoice today to a company with a payment term tomorrow. I forwarded the invoice to my client asking for quick processing and 4 days later I received the first reminder from Movinga (?!) - then I called Movinga and checked - the MA couldn't give me any specific information, but a day later I received an email that something must have gone wrong - but without any further specific information ..

Conclusion:
Movinga: Communication before the move friendly, fast - but sometimes incorrect information regarding the packing of the goods to be moved - completely utopian payment term for moves on account despite prior written confirmation of acceptance from the Ag

Moving company:
Friendly, energetic people, unfortunately much too late and too little manpower, resulting in delays - the removal goods were therefore not distributed to the appropriate rooms for reasons of time and we had to fight the chaos for the next few days

Service cost: €1470

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
Thanks for your review. <br />
We apologize for the inconvenience caused. <br />
We ask you to contact us by e-mail to reviews@movinga.de stating the order / reference number. <br />
Kind regards, <br />
Movinga.

Anou
Jun 14, 2017
Long-distance move from Munich, Free State of Bavaria to Münster, North Rhine-Westphalia

This review is auto translated from German. See original

I am incredibly pissed off.

I asked Movinga who was coming and insisted that it would not be outsourced and what do I get? A wrecked van and two helpers who do not speak German and, as I see it, have never moved before. I'm incredibly pissed off that you pay over 1000 euros for it! You can better take a look at the various online portals yourself and hire someone to do it for n apple and n egg !! I strongly advise against if you are unlucky, then do it right! In a moment when you are defenseless and hopeless because you must have made the move, you are being betrayed here!

Service cost: €1000

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your feedback. <br />
<br />
We regret that you have received this information. <br />
<br />
Our partner shipping companies come from all over Germany. Depending on the order, route and availability, we will select the right partner for your move. Depending on the season, we may fall back on partner freight forwarders from neighboring regions. However, we guarantee that at least one person speaks German. <br />
<br />
In order to understand your move and to be able to help you, we ask you to contact us by e-mail to reviews@movinga.de stating the order / reference number. <br />
<br />
Kind regards <br />
Movinga.

Maria Julia
Jul 25, 2015
Long-distance move from Cologne, North Rhine-Westphalia to Munich, Free State of Bavaria

This review is auto translated from German. See original

Bad communication.

Movinga works with an extremely questionable communication system. A service number and hundreds of students (?) Taking off and having no idea of anything. No personal communication, eternal dishonest gossip from the employees.movinga is a kind of agency. You do not even carry out the move yourself, but look for small companies that do the real work for you. You are not informed about this in advance. My move was a horror. The company was hours too late, I didn't know if it would come at all. And no information from movinga. Communication with Movinga is difficult, unbearable, you always hear, they are called back, nobody calls back. If you call again and want to speak to the employee you just had on the phone, you hear lies like "that person is not in the office yet." This company is very worrying.

Service cost: €850

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we very much regret that your move was delayed. However, this may be due to the traffic situation or technical problems that we could not foresee. Our relocation consultants are fully trained and are very familiar with your area. We are sorry that they could not help you in your case. <br />
<br />
We are desolate about the lack of communication which in your case meant that you could not fully enjoy your move with us. Nevertheless, we want to assure you that our customer service has dealt extensively with your complaint and an appropriate solution was found as compensation. <br />
<br />
We are pleased that our service was delivered to your satisfaction, despite the delay, and we thank you for the constructive feedback. <br />
<br />
Finally, we apologize for any complications that may have occurred during your move and we wish you a good day. <br />
<br />
<br />
Kind regards <br />
<br />
Movinga.

Frank W
Sep 16, 2015
Long-distance move from Stuttgart, Baden-Wuerttemberg Region to Munich, Free State of Bavaria

This review is auto translated from German. See original

What a grandiose.

This company and the partners this company works with, if you like to call it that, is absolute horror. Fortunately, I didn't make an advance payment; Today the move should have taken place at 9.45, but nobody was there. After several desperate calls, I finally had the shipping agent. There was a woman on the phone who explained to me in broken German that the truck was broken, but they'll be there until 4 p.m. and then load up and drive to the new apartment. Who did not show up at 4 p.m. I probably don't need to explain. I will now withdraw their order and book somewhere else. Idiot!!

Service cost: €899

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Official company response

This review is auto translated from German. See original

Dear Mr. Frank W., <br />
<br />
We are very sorry that your move did not take place as planned today. Unfortunately, the mistake was with the shipping company. As you already discussed with our customer service today, we have found an alternative date for your move. This will of course be carried out by a different shipping company. <br />
Due to the postponement of the moving date, we of course guarantee you a discount. <br />
We very much regret the inconvenience and nevertheless wish you a successful move. <br />
<br />
Best regards, <br />
<br />
Movinga GmbH.

Justus Bauer
Oct 08, 2015
Long-distance move from Frankfurt, Hesse to Munich, Free State of Bavaria

This review is auto translated from German. See original

Super Team.

Despite all the emotional and physical strain that a move brings, it has been a pleasure for us to work together with the employees. The entire apartment was dismantled and rebuilt. The team consisted of 3 men with a truck, the boys worked drafty and independently without any damage. The only thing that was annoying is that an employee came 3 hours later because he overslept but otherwise can only be recommended.

Service cost: €1429

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
thank you very much for your rating. We are pleased that you are satisfied with us. <br />
<br />
Kind regards <br />
Movinga.

Schrader
Oct 31, 2015
Long-distance move from Dortmund, North Rhine-Westphalia to Munich, Free State of Bavaria

This review is auto translated from German. See original

I had imagined it differently ..

Under the company's slogan "relaxed move" I expected that the booked service of furniture dismantling and loading of the removal goods into a truck as well as the unloading and reassembly of the furniture would be organized by the Movinga company. I was also of the opinion that the information given in the list of removal items should be known to all involved.
Unfortunately, that was not the case when I moved. Here is the list of things that made me feel unhappy:

On both days the team came over an hour late without answering and I first had to call Movinga to find out that someone was coming and when. It may happen that you are late in this industry. I would have expected that the customer would then be briefly informed that there would be delays and that the promise of the offer that the employees will come on time cannot be kept.

On the first day, 2 employees came who did not know that furniture had to be dismantled, even though this was ticked in my moving items list. They didn't have any tools, screw bags or anything like that, so I organized all of that. Then the staff got upset that a third man was expected, who appeared about 2 hours later. They couldn't reach it and asked me to find out where it was.
Since all three were obviously very busy with the relocation goods, I helped with loading and dismantling so that we could finally load the truck at night.

On the second day 2 employees came. I then already told the Movinga employee on the phone - whom I had contacted about the team being late - that they were not able to unload everything, transport it to the apartment or assemble the furniture again at a reasonable time. I then privately organized a hand truck and roller boards as well as 5 other helpers who set up the furniture together with me and helped with unloading. At the destination, 0 pieces of furniture were assembled by the employees. Only boxes randomly dumped somewhere and not as it was labeled according to rooms. I hadn't booked THAT like that.

In addition, a few small parts and cardboard boxes are damaged, which, however, no longer upset me in view of the overall process. Ultimately, this can always happen when you move.

I was very disappointed with the process and I'm curious how the Movinga team will deal with the complaint.

Service cost: €2199

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
thank you for the feedback about our service. This is how we recognize in what form we can improve so that we can satisfy you with our service at the next opportunity. <br />
We very much regret that your experience with us has been marked by complications and that you are concerned about the lack of communication. When moving with Movinga, you should of course expect the slightest problems and errors in communication. <br />
<br />
We very much regret that your move was delayed. However, this may be due to the traffic situation or technical problems that we could not foresee. The fact that you were not informed of the delay speaks against our quality promise. The Movinga team's approach to dismantling and assembling your furniture does not reflect Movinga's values either. We spoke to the relevant Movinga team and took measures to prevent this from occurring again. <br />
<br />
We are desolate about the lack of communication which in your case meant that you could not fully enjoy your move with us. Nevertheless, we want to assure you that our customer service has dealt extensively with your complaint and an appropriate solution was found as compensation. <br />
<br />
Kind regards <br />
Movinga.

Xxxx
Nov 03, 2015
Long-distance move from Düsseldorf, North Rhine-Westphalia to Munich, Free State of Bavaria

This review is auto translated from German. See original

Movinga not recommended.

Movinga puts a lot into marketing but not into actual implementation. Unfortunately, due to a lack of communication and coordination on the part of Movinga, the move has become a pure disaster.

- The move took place later than planned
- There were fewer relocation helpers on site than Monvinga said
- Even after repeated inquiries, Movinga could not give us a contact person.
- Movinga plans only one day for a move of more than 600 km. Which is unrealistic and could not be kept. Monvinga was made aware of this, but could not change the planning.
- No parking signs were completely missing and could not be made available by Movinga at short notice. A disaster when moving within a city center.
- Unfortunately there is no 24-hour service, you hang on the queue for ages and talk to overwhelmed and helpless staff
- The shipping company arrived in Munich much too late and exhausted. Private moving helpers had to be organized so that unloading could take place on the same day.
- A supplementary load was loaded with the removal goods, which first had to be unloaded before the actual removal goods appeared. It took an hour to unload what had been taught.

All in all, I cannot recommend Monvinga's service.

Service cost: €3000

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We very much regret that your move was fraught with circumstances due to the lack of communication. We thank you for your feedback and will use this to increase the quality of our services. <br />
Your case is an exceptional case. <br />
Unfortunately, various factors meant that you could not enjoy your move to the fullest. <br />
We would like to again apologize to you for the inconvenience and regret that you had a bad experience with us. <br />
We have already spoken to the logistics department in order to avoid this situation occurring again. <br />
<br />
Our customer service has already contacted you and started to regulate the damage. We hope that our proposed compensation is some comfort to you. <br />
<br />
Kind regards <br />
Movinga.

Verärgert
Nov 26, 2015
Long-distance move from Düsseldorf, North Rhine-Westphalia to Munich, Free State of Bavaria

This review is auto translated from German. See original

Nieniewieder !!

I'll try to keep it short, although I could write for a long time about this dubious, unreliable, incompetent movinga.
In advance: after collection, the keys should be handed over to the new tenant and then my booked flight to Munich!
Furniture should be picked up at 9 a.m. on the day of the appointment. Nobody there at 10 o'clock. Call the hotline. I waited exactly 57 minutes for no joke on the line until someone answered it! After explaining my temporary situation and the stress, the employee wanted the number of my landlord to explain to him that she cannot reach the shipping company !! ?? And when my flight would leave. After I explained that she neither has to call my landlord nor does it matter when my flight leaves but the fact is that it is 11 o'clock and the appointment was at 9 am, she told me that she could not reach the shipping company and she would call me back in 15 minutes. At 12 o'clock (1st hour later) no call back. So I called again. Waiting time hotline 18min. The next employee also put me off that they were looking for a solution and that they couldn't reach the shipping company and that they would call me back in 15 minutes. (I did not find this very credible :) 1e more hour later (now 1pm) (new tenant already on the way. My flight 3.30pm.) I called! Again. After the usual waiting time the next lady who wanted to put me off to a callback in 30 minutes :) after back and forth it was 3pm until someone came to pick up the things. Conclusion: new tenants, landlords waiting for me to hand over the keys, missed the flight, boxes delivered too late. All in all an unreliable, dubious, unorganized "undertaking". Not recommendable. Damage repair of all costs is out through a lawyer. Better to pay a little more elsewhere. According to the vast majority of reviews, this is the standard.

Service cost: €250

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
We very much regret that your move did not go according to your wishes and expectations and would like to sincerely apologize for the inconvenience this caused. <br />
<br />
Sometimes delays and delays when moving are unfortunately unavoidable. The reasons for this can be accidents and technical malfunctions that we could not foresee. We are sorry that they could not help you immediately in your case and that the arrival of the Movinga team to transport the boxes was delayed further. <br />
<br />
For the circumstances and delays, you will receive a reasonable discount from the claims settlement as discussed. We are pleased that we were able to find an agreement with you and thank you for your detailed feedback, which helps us to continuously improve our service. <br />
<br />
Kind regards <br />
<br />
Movinga.

Susanne Wehrens
Dec 18, 2015
Long-distance move from Mainz, Rhineland-Palatinate to Munich, Free State of Bavaria

This review is auto translated from German. See original

Satisfactory delivery.

The staff were very friendly and willing to work.
Communication was difficult because only broken English was spoken.
The long working hours of the workers were worrying for me.
They started packing and loading near Mainz at around 11 a.m., drove to Munich to finish their work there late, which they did in a very friendly manner. The working conditions seem questionable to me.

Service cost: €600

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
We thank you for the positive feedback. As in their case, our partners' employees work overtime in places to ensure the move. The selected premium partners undergo regular tests to meet our quality standards. We also ensure that the statutory working hours with overtime are adhered to. <br />
We wish you a pleasant time in your new home! <br />
<br />
Kind regards <br />
<br />
Movinga.

Stephan
Jan 06, 2016
Long-distance move from Nuremberg, Free State of Bavaria to Munich, Free State of Bavaria

This review is auto translated from German. See original

Moving ok - bill 50% too high.

We moved from Ingolstadt to Feldkirchen-Westerham. We booked Movinga's fixed price offer on December 21, 2015. A total of 10 companies have contacted us. Movinga was one of 2 fixed price offers. Strangely enough, we received some telephone inquiries from Movinga and the fixed price offer. We then fixed everything at Mr. Kühn's and were glad that everything was possible without inspection and any lists.
On December 28 we've packed everything and sent our list to Mr. K. (why? I don't know either - at a fixed price). Unfortunately, from this point on, Mr K. was no longer available - even if he should be there as a relocation planner and contact person. We tried several times a day and no one could be reached on the hotline. We only heard from him on the Monday of the move (January 4th) that he would stay until January 4th. January was on vacation. Quite a few things went wrong promptly during the move. The subcontractor has repeatedly accused us of providing incorrect information about the pick-up and drop-off locations. Sometimes very clearly verbally. In addition, the volume is much larger than agreed. Some objects were left in the old apartment. We always referred the company to Movinga - from our point of view everything was ok. Unfortunately we have not received any promised callbacks regarding our inquiry at Movinga. Why also - nobody else called us.
Now the hammer came today. Today I received an invoice for 1807, - € - without any indication of how the 50% increase at the fixed price comes about. We complained about the matter in writing and by telephone today and .. well - who's no surprise there is no response. This behavior is to be seen as illegal. We are now waiting the mentioned deadline and handing over the matter to our lawyer.

Conclusion: it is better to take the friendly and perhaps a little more expensive local moving company, pay a little more and have a contact person who can also be reached and who also calls back.

Service cost: €1211

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we very much regret that our service for you was connected with circumstances. <br />
The lack of communication in no way corresponds to our Movinga principles. We very much regret that your move had to suffer due to this deficiency and the smooth handling. <br />
You have already been in contact with our colleagues from claims settlement. This is also the point of contact for such complications. <br />
We hope that we can find an appropriate solution for your claim and we apologize for the delays this has caused. <br />
<br />
Kind regards <br />
<br />
Movinga.

Fabian
Jan 09, 2016
Long-distance move from Heilbronn, Baden-Wuerttemberg Region to Munich, Free State of Bavaria

This review is auto translated from German. See original

No more Movinga warning.

What a total failure.

After full sales and good accessibility BEFORE the move, it started to get dubious when the contract was signed. There wasn't even an SSL-secured connection for entering the payment data.

I can't even write down everything that happened: in the end, an antique piece broke due to dilettantism, another could not be taken at the destination because the employees - despite multiple assurances in advance - were not able to move a cupboard from the ground floor to be carried to the third floor (did not even have gloves, let alone risers). At Movinga nobody could be reached for hours who could have made a decision. Multiple attempts to persuade us to wear it ourselves (with loss of insurance). Back and forth for days until we hired a reputable company that could take the cabinet. Customer service nice but haphazard and clueless, afterwards chaotic fussing around the claims department for weeks, which hopefully will soon take over the damage.
A catastrophe from A to Z - a nice and hard-working but completely unsuspecting, poor decision-making, amateurish and chaotic troop, which you should never entrust with a move or transport.
I had to learn the hard way: FINGER AWAY FROM MOVINGA!

Service cost: €414

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Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we apologize that you had a bad experience with us. Due to the high workload, our moving teams were not optimally prepared for your move. Please forgive the lack of communication on our part. <br />
Our operations department has already contacted the responsible Movinga team and taken the necessary measures to prevent something like this from happening again. <br />
<br />
We really regret that you got such a bad impression of our work! <br />
<br />
You have already been in contact with our colleagues from claims settlement. This is also the point of contact for appropriate compensation on our part, which you are of course entitled to. <br />
We hope that we can find an appropriate solution for your claim and we apologize for the delays this has caused. <br />
<br />
Kind regards <br />
<br />
Movinga.

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Company Info

Berlin,Land Berlin Map
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Movinga has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is Perleberger Straße 42, Berlin, 10559, but movers usually cover a much larger area.

Company Notes

Unsere Mission ist es, den Umzug für unsere Kunden so einfach und bequem wie möglich zu gestalten. Wir bemühen uns jeden Tag darum, unseren Kunden die bestmögliche Umzugserfahrung zu bieten. Kundenzufriedenheit ist unsere oberste Priorität. Ihre Meinungen und Kommentare ermöglichen es uns, uns ständig zu verbessern und einen immer umfangreicheren Umzugsservice anzubieten.

About the Business

Movinga GmbH

Is Movinga a registered company?

Companies that operate in Germany like Movinga have to be registered with the German Tax Office (Finanzamt). We have the following information for Movinga based in Land Berlin:

Handelsregisternummer: HRB 167739

Umsatzsteuer-IdNr (VAT number): DE301407018

Steuernummer (Tax number): not provided

Please note that this information may not be accurate or updated. Usually tax information should be listed in a special page called "impressum" on the company's website. Go to Movinga profile here.

What is Movinga cost for local moves?

We have calculated an approximate local moving market average price from 18 reviews of people moving within Land Berlin to be €1596.

From 511 local reviews for Movinga, we have calculated an average moving cost of €767 for local moves.

This could mean that Movinga is cheaper with about 52% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Movinga cost for long distance moves?

From 47 reviews of people moving long ditance, we concluded that the market average costs are around €2909 when moving long-distance.

For Movinga, we estimate that their average long-distance moving costs will be around €1173, based on 477 long distance moving reviews.

This could mean that long-distance moving services costs of Movinga for moving between states is cheaper with about 60% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Movinga. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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"Avatar Umzüge war einfach top. Super freundlich und hilfsbereit und es hat alles bestens funktioniert. Tolle Beratung und super Verständnisvoll. Ich werde dieses Unternehmen jedem weiter empfehlen!!!"

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"I have already booked the company twice and I was very satisfied with the moving helpers and their service every time. Friendly staff, professional work and a very good price. I would always recommend you guys."

Community testimonials, ratings and consumer reports on Movinga - a professional company located in Perleberger Straße 42, Berlin, 10559. Discover Berlin, Land Berlin moving companies.

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