Average service price

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€ 767
Local move average
52% less than market avg.
€ 1173
Long Distance move average
60% less than market avg.
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Review summary

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1276 reviews

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Nadine Vongehr
Oct 09, 2015

This review is auto translated from German. See original

Great move!

The move went very well. The only drawback was that the company was 2 hours late. Apparently removals don't start until 8 a.m. - you can, however, specify an earlier time in the online order - but this is then not transmitted to the drivers. I had 3 movers who were very nice and careful. I was very happy with the 3s. The total cost is very reasonable and there are no other costs hidden. The move took place within Cologne and only took about 7 hours.

Service cost: €299

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we are pleased that you are satisfied with us. Thanks for your review. <br />
<br />
Kind regards <br />
Movinga.

Zara M.

This review is auto translated from German. See original

Highly recommended.

I was really excited about this company. You were there at 8 a.m. with 3 people and everything went smoothly. The employees were technically competent, very precise during the assembly and disassembly of my furniture and with great pleasure during work. Then it went 250 km to Cologne and there the move continued immediately. It was a long way but still the Movinga people didn't change their faces and carried everything up to the new apartment.
If I have to move again, I will use this company again.

Service cost: €973

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
thank you for your positive feedback. <br />
We are pleased that Movinga was able to carry out your move stress-free and smoothly. We attach great importance to adapting our services to your needs. <br />
<br />
We look forward to your next move with us. <br />
<br />
Kind regards, <br />
Movinga.

Tobias
Oct 19, 2015

This review is auto translated from German. See original

All in all a pleasant (!) Move :-).

I chose Movinga because the company made a fixed price relocation offer based on my specifications and this was the cheapest of all other offers of this type.
Other companies wanted to make a home visit to determine the offer.
The offer was for 489 € including all removal workers, vehicles and kilometers (ok, it was only 3 km).
M. E. a very good price.

The helpers contacted me a few days in advance, got all the necessary information from me and explained the process to me. That was a very pleasant and calming contact.

On the day of the move, they were punctual, friendly and all of them experienced moving professionals (somewhere I had read something about students as moving helpers at Movinga - this does not apply).
Much more it should be mentioned that the helpers worked very motivated and efficiently. Maybe they just wanted to go home quickly ;-) Anyway, it was fine with me.

The helpers brought a VW bus with a large trailer. This may sound a bit strange, but I moved within Cologne city center. As it turned out, the vehicle couldn't have been better chosen. There are hardly any parking spaces available at both apartments and therefore all the more traffic including a passing underground / tram at the old apartment. If only for cars (or a VW bus). You could then unhook the trailer and bring it to the door shortly.
The new apartment is a narrow one-way street. No truck, no matter how small, could have stopped on the sidewalk in front of the door. The VW bus does :-)
With a little help from the helpers, even an arriving truck was piloted past it.
Of course, this flexibility comes at the expense of the cargo space - you simply drove three times (as mentioned at the beginning, it was only about 3 km).

The helpers also had packing material such as blankets and foils to protect the furniture. With that they brought everything safely to its destination. Apart from small traces of transport. But nothing worth mentioning.

The whole move was completed in about 5 hours.

Only after the move was completed and Movinga asked how it was going, was the invoice for the agreed fixed price.

If there has to be another move, I'll definitely contact Movinga again.

Service cost: €439

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for sharing your experience with us. We are pleased that Movinga was able to tailor your move to your needs and that you were convinced of our service. <br />
<br />
We look forward to your next move with us. <br />
<br />
Kind regards, <br />
Movinga.

Sascha Sekinger

This review is auto translated from German. See original

Problem-free and reliable.

Our move with Movinga went smoothly and was very well planned from start to finish.
The communication with Movinga was exemplary and all pieces of furniture arrived safely, nothing was stolen, everything was handled very carefully.
It was a 1-room apartment, the employees were busy loading the Sprinter for around 1 hour, even items not explicitly listed were taken with them without any problems.
We paid a total of 815 EUR for the entire move, including loading and unloading and the journey from Freiburg to Cologne.
Gladly again!

Service cost: €815

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
thank you for your detailed rating. We are pleased that you had a positive experience with us. We attach great importance to adapting our services to your needs and we are pleased that you are convinced of Movinga. <br />
<br />
Kind regards <br />
Movinga.

Barbara & Benedikt

This review is auto translated from German. See original

All in one day!

A well organized and planned move. An important aspect for me was that it should all be done in one day.
The movers came as planned in the morning and invited everyone. Since the Movinga team accompanied me extensively during the preparation, it was optimally prepared. I choose to pack the boxes myself from the services I offer. As soon as the movers arrived, everything was stowed in the truck and the cupboards dismantled. Everything in the new apartment was unpacked and set up again. One day moving with an entire household! Nothing broke. Even my four year old son's questions were patiently answered and it was an adventure for him. At eight in the evening the beds and all cupboards were up. Thank you dear moving team and all for 949 €!

Service cost: €949

Official company response

This review is auto translated from German. See original

Dear customers, <br />
<br />
Thank you for your feedback. Movinga is pleased that your move was convenient and easy for you. We have passed on your praise to our Movinga team and colleagues from service. <br />
<br />
We wish you a pleasant time in your new home. <br />
<br />
Kind regards <br />
Movinga.

Oliver
Dec 17, 2015

This review is auto translated from German. See original

Great thing.

I chose movinga at the time because they were simply the best in terms of price and service (handling of offers).
One day before the move, I was called again to coordinate everything and on the move date itself everything went as discussed, was even over on time and could start earlier. My things were all neatly packed and my huge leather couch, which I was worried about, was safely transported to the new apartment.
I can only recommend the company.

Service cost: €400

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We are pleased to read that you are satisfied with our service. <br />
Thank you for your positive feedback. <br />
A good move requires good communication. You made it easy for us to plan your move successfully! <br />
We also wish you all the best and happy holidays in your new home. <br />
<br />
Kind regards <br />
<br />
Movinga.

Nadine Omer
Dec 29, 2015

This review is auto translated from German. See original

First great information but then ..

Moved from Erftstadt to Erftstadt yesterday on December 28th, 2015.
The planning in advance went off without any problems. The employees were always easy to reach by phone and always very friendly. On December 27th I should call movinga to get the phone number of the driver of the haulage company. Unfortunately the driver had his cell phone off on December 26th. He also did not respond to messages in his mailbox.
The planned move should take place on December 28th at 7:00 a.m. At 7:30 am there was still no one there. So I called movinga again. They couldn't explain the whole thing and put me off so that they would take care of it and get in touch. After an hour I called back and they told me that they couldn't reach the driver and that we would wait another half an hour and if there was no response they would look for a replacement shipping company. You can imagine that I was very angry there. As before, nobody from movinga called me back to tell me how things are going now.
The shipping company finally came at 10:40 a.m. Of course they got my anger first
The driver of the haulage company explained to me that they had not received an order from movinga until that morning. The order arrived at the shipping company after 8 a.m.
So the shipping company couldn't help it.
Unfortunately, the shipping company did not take everything as agreed. They left a large picture for me with the words I should take it with me, it would break in the car.
They didn't take the trash can because I forgot to mention it. The ceiling lamps are all still in the old apartment. That means I can now see for myself how I get that into the new apartment. And that where I don't have a car. When I asked if they could reconnect my washing machine, I only had to pay for that.
The children's beds are scratched this was not before. And a corner on the kitchen table has broken off.
Well what else can you say? The shipping company should have handled my things a little better.
I am glad that this stressful day is over.
But if I move again I will look for a company near me that will also come to my home to take a close look at everything beforehand.

Service cost: €499

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Unfortunately, delays in moving are often unavoidable. The reason for this can be accidents and repairs that we do not know beforehand. <br />
We are sorry that you had to transport your picture yourself. Unfortunately, prior to the move, it was not properly communicated that you would need special picture boxes. Our moving helpers just wanted to avoid damage to your picture. <br />
The connection of a washing machine can only be carried out by trained employees and must be booked as an extra service including the insurance provided for this before the move. Our employees only acted according to the regulations. At this point we apologize repeatedly for the lack of communication before the move. <br />
<br />
You have already been in contact with our colleagues from claims settlement. This is also the point of contact for adequate compensation on our part. <br />
We hope that we can find an appropriate solution for your claim and we apologize for the delays this has caused. <br />
<br />
Kind regards <br />
<br />
Movinga.

Tobias Eppler

This review is auto translated from German. See original

I can really recommend Movinga with a clear conscience !!

I have to honestly say that Movinga exceeded my expectations!

For my move from my Swabian village to Cologne, almost all of the providers who contacted me after my Immo24 inquiry asked for horrific prices. Movinga was super cheap in comparison! And by that I mean 1/4 as expensive as the rest !!

The people on the phone were friendly and competent, explained everything to me in detail and what I really liked, kept their promise of no hidden costs that would surprise you in the end.

The move went smoothly, and the two nice movers dismantled and assembled all my things and perfectly delivered all 5 floors in my old building in Cologne, even without a lift. :)

I can really only recommend Movinga !! :).

Service cost: €500

Official company response

This review is auto translated from German. See original

Dear customer, <br />
we thank you for the great feedback! <br />
We are always working to perfect our services. It is very important to us that your move went so smoothly! <br />
<br />
We wish you all the best in your new home. <br />
<br />
Kind regards <br />
Movinga.

Maik
Jan 24, 2016

This review is auto translated from German. See original

Good price-performance ratio.

The moving helpers came a little later than agreed due to traffic jams and the move took longer than planned. But it wasn't a problem because of the fixed price of 500 EUR.
Otherwise the planning was okay and the moving people were very friendly. There were some small and slight damage to the moving goods (scratches, etc.) which was completely within the limits. Would choose Movinga again when moving next.
The only thing that was a bit annoying was the double burden of the moving price, but Movinga settled it quickly and unbureaucratically.

Service cost: €510

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we thank you for the positive feedback! Delays can often occur when moving. We really appreciate that you, as a customer, understand such cases. Your satisfaction is very important to us! <br />
<br />
Kind regards <br />
Movinga.

S. Schrinner
Feb 10, 2016

This review is auto translated from German. See original

It never gets worse !! Just bad and disappointing!

On January 18th, 2016 we had the relocation service (only furniture, boxes, etc. from one location to another) carried out.

What we experienced here is really cinematic and, in our opinion, did not correspond at all to the reviews or the advertising!

I would like to describe it briefly and concisely:

Monday, January 18, 2016, 8:30 am ---> Moving helper "Ali" reports and informs us by phone that he is still 60 km away from Essen / Ruhr and that he cannot keep the agreed appointment at 9 am. I informed him that I assume that he will be with us at 10 o'clock, which he affirmed (communication was very bad!)

Monday, January 18, 2016, 10:16 a.m. --->

Arrival of the TWO moving helpers with a transporter (long version) with a trailer. You can imagine how surprised we were when we found TWO moving helpers on the one hand and NO 7.5 tonne truck was placed on the other, although we had discussed this months beforehand with the sales representative, which was definitely a 7, 5 tons is required.

It was not for nothing that I had telephone contact with the sales representative in advance of ordering the move and informed him that we definitely need a 7.5 ton truck, as we already had experience with our previous move and also had a 7.5 ton truck . A relocation list / general cargo list was drawn up with me on the phone. During the conversation I was told that 5 to 10 multiple boxes was perfectly fine (45 boxes were agreed) - from our side, however, I also have to admit that we had more boxes than the agreed amount (68 boxes), but I had myself wasted in favor of Movinga regarding the bedroom closet; here I had reported a six-door cabinet instead of a four-door cabinet.

Ali was also very astonished that he had to go to the 2nd floor to fetch the goods to be transported, as he said flippantly that he only had the information from "ground floor" to "ground floor" (gross communication error from Movinga to the transport company - subcontractor) . Here I referred to the e-mail response from the Movinga sales representative, in which it clearly emerged that the moving goods were to be fetched from the 2nd floor.

Monday, January 18, 2016, 1:00 p.m. --->
After we had already determined that the car was almost completely full, one of the helpers informed us that some things had probably not been reported. I informed him that this was unfortunately not correct as we had filled out a relocation list with a Movinga advisor. In addition, we had already taken many of the items on the list to the new house in our private vehicle days before.

Monday, January 18, 2016, approx. 1:30 p.m. (please be indulgent if the time is not completely correct) --->

Calling myself to movinga customer service. I shared my displeasure with the process and the vehicle fleet provided. He informed me that he understood this and would get back to you in about 30-60 minutes and discuss the matter.

The call did NOT come!

The moving helpers then informed me shortly before they left that a second team with three helpers would come in about 1 hour. I was given the phone number of the other team. I called the second team immediately afterwards. The customer informed me that they would take another hour and then come to us.

Monday, January 18, 2016, approx. 2 p.m. --->

I called Movinga customer service again after having been on hold for almost 10 minutes, another advisor. First of all, I have to praise that this person (but no longer employed in the movinga company) was the only person who took care of my problem, even if she did not contact me after 15 minutes, as agreed (here I had to call again follow up and also follow up by email).

Monday, January 18, 2016, 3:30 p.m. --->

The second team was still not there. We were also not contacted by phone that there was no approach.

Monday, January 18, 2016, 4:20 pm - approx. 4:40 pm ---> Constant contact with the advisor at movinga. I suggested that we help the moving helpers so that we can finally get our belongings into the vehicle when the helpers arrive. Here I was politely referred to the terms and conditions. Meanwhile, my wife noticed that the mailbox key was broken in the lock and we were not told anything about it by the helpers. I also communicated this to the consultant and sent a photo of the evidence (in the course of the day, further e-mails with photos of evidence of damage to the consultant were received until today only the feedback on the broken key).

Answer to the broken key: As a customer, I have to bear the costs myself, since the transport company has not neglected its duty of care.

PLEASE WHAT? DAMAGE WILL BE CAUSED BY THE RULES (which must also be covered by insurance) AND I, AS THE CUSTOMER, HAVE TO PAY FOR IT ??.

Monday, January 18, 2016, 5 p.m. --->

Arrival of the moving helpers in the morning. Removal goods were brought into the car. We were then discreetly informed that flowers and various pictures were not included on the removal list.

Here I refer to the conversation I had with the sales representative when I filled out the list with him. In this conversation I referred to various flowers from my wife - we even made fun of them! At the same time, I find it very surprising that picture frames also had to be counted separately; We then transported these ourselves in our private car.

The moving helper informed us that we had not reported four plastic bags with removal goods. We referred to our bare couch and our armchairs, which were pillowless and seatless, as we packed them for protection ... but you could have seen that the couch was a "skeleton".

Monday, January 18, 2016, 7 p.m. --->

Departure to the destination. Before that, however, I was asked to transport the ceramic hob, which was part of the kitchen, in my vehicle, as he was afraid it would break.

Monday, January 18, 2016, 8:30 p.m. --->

Start of unloading the vehicle at the destination.

CONCLUSION --->
One star awarded is definitely still too much! Unfortunately, you cannot assign "minus stars", because then this company would have received a minus star from the minimum!

On the one hand, the very long waiting times threw us back by at least 6 hours. Then the specially commissioned fitter could be sent away again without having done anything.

Since I know this fitter well, I basically only owe him a few beers. The Movinga consultant told me that she would send me an invoice that had been corrected downwards (she was talking about around 10-15% of the total invoice). She would do this that same evening or the next day.

I received: NOTHING !!

The full amount of 789 euros was debited without further information!

Furthermore, we had to find damage that was not reported to us. For example, the seat of a wooden chair was broken horizontally once. But the seat was put together - as if nothing had happened.

Then my wife noticed on our stainless steel refrigerator that it had two scratches on the front (door) that were not there before. There were still paint residues there - we still can't tell where they came from!

Persistent attempts to contact by e-mail (until today - 02/10/16) or sometimes by phone have now failed since 01/18/16.

I always told the gentlemen that I politely ask for a corrected invoice and that I would like to replace the damage. So far I have not received a statement or corrected invoice.

And yes, dear Movinga CallCenter team, you can save yourself the standard slogan "contact the service or the claims department", as they are permanently recipients of my e-mails. Including your general e-mail address, your accounting team as well as your managing directors - unfortunately nobody is comfortable contacting me or settling claims.

I am so disappointed that I have to run after this company to clarify the matter. Agreements are not kept and the customer is delayed or receives no answer at all.

If I ever move again, there is no way I will go through this company again. I am served!

Service cost: €789

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We very much regret that your move did not go according to your wishes and expectations and we sincerely apologize to you for the inconvenience this caused. <br />
Unfortunately, delays in moving are often unavoidable. The reason for this can be accidents and repairs that we do not know beforehand. <br />
We value the provision of qualified Movinga teams to carry out your move. The origin of our employees in no way affects the quality of our performance. <br />
We very much regret that the team brought a smaller moving van, but we must always be able to rely 100% on your information when planning a move. During the consultation with our consultant, you unfortunately only stated 23 m³, unfortunately it was about twice the volume on site! <br />
The astonishment of our relocation helper was also not unfounded, as you indicated the second floor instead of the third floor. <br />
We deeply regret that your experience with us has been marked by complications and that you are concerned about the lack of communication. When moving with Movinga, you should of course expect the slightest problems and errors in communication. <br />
<br />
However, please do not worry about your broken property, your claim is currently being processed. <br />
You do not have to worry that the full amount has been debited, as a credit can easily be transferred to your account after the claim has been concluded. <br />
<br />
We thank you for your feedback and will do so to increase the quality of our <br />
Use the service. <br />
<br />
Kind regards <br />
<br />
Movinga.

Andreas Memmert
Mar 04, 2016

This review is auto translated from German. See original

Great move.

Our move went on time and without any problems.
The staff on the phone, as well as the actual workers, were very helpful at all times.
The removal goods were packed very well and treated with great care.
In the end, everything was just as we had given it.
There were also no problems with the invoice. The agreed fixed price was kept.
We can therefore absolutely recommend Movinga and would also let Movinga do our next move again.

Service cost: €420

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
<br />
nice to receive such feedback! Thank you for your trust and we are pleased that we were able to meet your demands. <br />
We are happy to assist you with your next move and support you in any relocation issues. <br />
<br />
Kind regards <br />
Movinga.

Susanne B.
Mar 26, 2016

This review is auto translated from German. See original

Horror move.

Moving from Berlin to Cologne, I am shocked, speechless and very angry. Almost no piece of furniture has remained intact. Everything was just thrown in, nothing was fastened or protected with blankets. The helpers couldn't speak a word of German and trampled on the furniture in the truck (that was awesome) as if you were transporting dirt. It was new, high quality furniture. The move was a horror and when the truck was fully loaded after 11 hours ... they wanted 700 euros more money.
Since my relocation list apparently wasn't right, however, I specified everything exactly at Movinga. I had to give the driver 700 euros to drive them off at all. Please don't do this to yourself. These providers really have no idea about moving. This is a rip off. And you don't have any furniture either. This is not a moving company, that's what I call junk disposal. They are confusing something. I'm going to sue this moving company and have my furniture replaced. I will never forget that. Will inform TV and newspapers about it. I had so many good offers from local moving companies and unfortunately I just decided on this company. Annoying!

When talking to Movinga, one of the employees on the phone just laughed and said it was their own fault.

Service cost: €600

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We very much regret that the team brought a smaller moving van and that the number of agreed moving helpers was not kept. This approach of the Movinga team, which was responsible for your move, speaks against our quality promise and does not reflect Movinga's values. We spoke to the relevant Movinga team and took measures to prevent this from occurring again. Furthermore, we would like to sincerely apologize for the lack of communication. <br />
<br />
This is not an ordinary situation for Movinga either, because we value our quality promise. Therefore, you always have the option of contacting our claims department on (030) 220126913. <br />
<br />
Kind regards <br />
Movinga.

Annika Meyer
Apr 21, 2016

This review is auto translated from German. See original

Unreservedly recommendable!

The move with Movinga was just perfect! I had thought for a long time whether I would buy a moving company and ultimately decided on Movinga. During the whole time, before, during and after the move, I was looked after very well. Since it was my first move with a company, I was one of the "annoying" customers who kept calling to clarify questions, but still something to change and and and. Every time I was given very friendly advice and, above all, competent! About the move itself: Two over-punctual, happy Cologne boys came! Even my apartment in an old building on the 4th floor without a lift didn’t diminish my good mood! The move went absolutely smoothly and without any stress, and nothing was damaged - that's the way it should be! Many thanks again!

Service cost: €410

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Nice to read that we were able to satisfy you, our customer. It is of the utmost importance to us to improve the stressful reputation of moving and thus to make our customers' lives easier in one respect. <br />
<br />
<br />
Kind regards <br />
Movinga.

T. Thomas
Apr 21, 2016

This review is auto translated from German. See original

Outstanding, gladly again!

Rarely seen such a good move. Contrary to the information given above, the move was carried out in a city within the Rhein-Erft district (near Cologne). Movinga took care of our concerns by telephone in advance, during the moving week we were reminded of the upcoming appointment, formalities were coordinated. The move as such was PERFECT! The three gentlemen were punctual, their way of working was thorough, precise and thoughtful. Contrary to the agreement, even a bulky table was dismantled and reassembled at the destination! No objects were damaged. The price remained as previously agreed (mid three-digit amount), despite apparent additional work. We would take Movinga again and recommend it without reservation!

Service cost: €550

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we are pleased that you are satisfied with our services and that you would choose us again. We are happy to answer any questions you may have about moving. <br />
<br />
Kind regards <br />
Movinga.

Esparan -shafapay
Apr 24, 2016

This review is auto translated from German. See original

Chaos has a name: Movinga !!

Pick-up from Hanover was planned between 7 and 9 a.m., the pick-up wasn't until 7 p.m.!

Delivery in Cologne was not made immediately, but only the day after at 4 p.m.

So that's not logistics,

I recommend: people absolutely refrain for such unprofessional ones.
It has no worth of rude drivers and storytellers in customer service.

Never again.

If the employees or drivers of such companies have spent an overnight stay in an empty apartment with no furniture behind them, they may take their job a little more seriously.

Service cost: €325

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
we sincerely apologize to you for any complications and lack of communication. <br />
Unfortunately, logistical inconveniences can sometimes arise in the moving industry, which means that a move can only take place within the next 24 hours. <br />
This right to rework is also anchored in our general terms and conditions and regulated by law. <br />
We thank you for your feedback and will do so to increase the quality of our <br />
Use the service. <br />
<br />
Kind regards <br />
Movinga.

Nelli
May 08, 2016

This review is auto translated from German. See original

Inexpensive and professional service providers.

The contact was very friendly and the advice professional.
The moving company offers an inexpensive, yet excellent and professional service. Except for the delay, for which the provider was ultimately unable to (the car was not ready in the workshop on time), the move was perfect.

You can recommend this company with a clear conscience. Gladly again!

Service cost: €250

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
thank you for your feedback. We are pleased that your move was successful with us. <br />
<br />
Kind regards <br />
Movinga.

Nadine Schr
Jun 03, 2016

This review is auto translated from German. See original

Never again Movinga HORROR!

Never move again with Movinga.

I have never experienced such a level of cheek and unprofessionalism. The moving van arrived on time, but it was too small a car that was overloaded and stood on the highway for 5 hours because it was stopped by the police. The moving helpers spoke German very badly, and there was more phone calls and smoking than the car was loaded. I finally cleared out the cellar because otherwise the handover of the apartment would not have been possible on time.
At the new place of residence, the furniture was not brought in quickly but was still standing in the rain. My family helped with unloading, which was barely progressing. To do this, we had to let a helper of Arab origin molest us. As the client, I entered my rating on their wiping and was then allowed to listen to insults because I entered an honest, bad rating.
The no-parking zone that has been set up is still not removed, the move was on May 31st and I now have to pay the fine from the public order office because the customer service does not respond to any contact, neither phone nor email, nothing. The absolute cheaters, fingers AWAY!

Service cost: €1099

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
We very much regret that the team brought a smaller moving van and that the number of agreed moving helpers was not adhered to. This approach of the Movinga team, which was responsible for your move, speaks against our quality promise and does not reflect Movinga's values. We spoke to the relevant Movinga team and took measures to prevent this from occurring again. <br />
We also sincerely apologize for the lack of communication. <br />
<br />
Unfortunately, our availability was severely disrupted by technical malfunctions in the last few weeks. We apologize for this and ask you to contact us on 030 / 221.950.22 or service@movinga.de, should there be any open issues that have not been settled to your full satisfaction
<br />
Kind regards <br />
Movinga.

Schefthaller
Jun 28, 2016

This review is auto translated from German. See original

Everything top!

Everything went like clockwork:
The day before, I received a call from the carrier stating the time window between 7 am and 8 am. On the day of the move again for the information that they will arrive on time.
Three nice men were available and put my belongings in the big Sprinter that drove from Munich to Cologne in no time. My washing machine was also dismantled - I was really grateful for that.
Nothing was damaged and everything went smoothly. My skepticism about the partly negative reviews has evaporated.

Service cost: €800

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
great feedback, thank you for that! We are very pleased that you are so satisfied with our service and hope that we can be there for you again when you move again. <br />
<br />
Kind regards <br />
Movinga.

Coco
Aug 19, 2016

This review is auto translated from German. See original

Very unreliable.

We wanted to move on day x between 7 and 9 o'clock the shipping company wanted to come so at half past ten we were worried and called the company because we were told that there was a delay. At around 2:00 p.m. and 5 phone calls later, we were informed that they would not come to our move date. One day later they showed up at half past eight. When the two young men looked at the furniture and boxes, they said it was way too much that they wouldn't take with them, but for an extra 120 euros on hand that wouldn't be a problem. I didn't get involved because almost everything was on the list that we sent to the company Movinga. So I called again and was told that you should take everything with you. We then told two men that movinga agreed and that they could take all things with them. The men wanted to clarify this personally again, so they called again when they were told that no customer had called: / AFTER TWO hours later it was resolved after many phone calls. Then they took everything with them at the pace as if they were sleeping and then asked for a tip, which I wanted to give them, but afterwards. Worst moving company ever, I hope not that all moves are like this .. !!

Service cost: €650

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
This approach of the Movinga team, which was responsible for your move, speaks against our quality promise and does not reflect Movinga's values. We spoke to the relevant Movinga team and took measures to prevent this from occurring again. <br />
We sincerely apologize for the delays! <br />
<br />
Kind regards, <br />
Movinga.

Kai
Sep 30, 2016

This review is auto translated from German. See original

Acquisition good the rest bad.

The move was supposed to take place in one day and dragged on for a whole week. The company always came later than announced. A lot broke while moving through the company. The craftsmen hardly had any tools of their own and, in my opinion, had no manual skills. Since Movinga works with such entrepreneurs, I can only advise against it. The agreed services were not fully provided and you have to be ready at all times, as the agreed times are not kept. The packers were careless and really messed up the hallway with the furniture.

Service cost: €3000

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for rating your move with Movinga. <br />
<br />
We apologize for the inconvenience this has caused. <br />
<br />
We would be pleased if you contact us directly by email at service@movinga.de to give us further details. <br />
<br />
Kind regards <br />
Movinga.

E. Jensen
Jan 06, 2017

This review is auto translated from German. See original

1. Provisional move.

This was my first move that I didn't do on my own. Everything went really well, starting with the acceptance of the order, packing the move, dismantling and assembling the furniture. I was and still am excited. The furniture transport company Klein top. Nice and friendly.
What was a bit sad is the fact that when I asked where my bill was, I received a payment reminder the next day and the bill another day later. The worm was in there somehow. Only by the way. The most important thing, the move, everything went very well. Would hire again at any time.

Service cost: €810

Official company response

This review is auto translated from German. See original

Dear Mrs. Jensen, <br />
<br />
Thank you for your very good rating. <br />
<br />
We are pleased that we were able to inspire you and will be happy to help you again with your next move. <br />
<br />
Kind regards <br />
Movinga.

Daniela H.

This review is auto translated from German. See original

Underground service.

Briefly to the general data of our move:
420 km within Germany, 3 person household, approx. 150 boxes and a lot of small pieces of furniture that cannot be dismantled, 2 large pieces of furniture for dismantling / assembly. As well as bulky real wood garden furniture, winter tires, bicycles, etc. The boxes were packed by ourselves, no packaging material was provided. Loading 09.00 - 13.00, unloading 08.15 - 23.00 (including furniture dismantling and assembly)
Offer and 1st part of the invoice approx. 2000 EUR, additional payment approx. 2000 EUR

The sales person was very courteous until the contract was signed. What followed after the contract was signed was underground!
We booked 4 months before the planned move date, of course with a preliminary list of our belongings. The statement from customer service was: We'll talk about the exact quantities (boxes, furniture, etc.) 2 weeks before the move. In wise foresight, I tried to contact Movinga myself 2 weeks before the move. My emails were not answered, nor was I called back, or if I did reach someone, I ended up on hold after seconds and then got stuck there for hours. And I mean for hours !! Two days before the planned move, I finally had a very annoyed Movinga employee on the phone who promised me 4 times during the day that she would contact the moving company so that the packing list could be compared again. In the evening (5th attempt), the said employee announced to me that she had not yet received any feedback from the moving company, but she was going to finish work now and would try again tomorrow (probably 36 hours before the move, moving route 420 km, shortly before Christmas it is not so easy to find someone to take over this at short notice). Then I burst my collar. At least then I got the phone number of the moving company. A WhatsApp message and 10 minutes later I had the moving company on the phone. The conversation was sobering. The "favorable" offer price came about because Movinga had only reported about half of our preliminary list to the moving company. The moving company was about as shocked as I was, but reacted really well. He organized another truck and 4 additional employees practically overnight. The move went smoothly. Our things were transported over the 420 km punctually and without damage. Conclusion: The fact that the move worked was in no way due to Movinga, but simply to the Turkish entrepreneur and his moving crew. Nothing was damaged, nothing was stolen. In short, we were absolutely satisfied with the performance of the subcontractor. The back payment for the move was roughly double the original bill. So if you're in the mood for nerve-wracking phone calls and unreliable and sometimes even outrageously bad service during your move, you can book through Movinga. Extra bills and sleepless nights included. If I could rate in the minus range, I would do that.

Service cost: €4000

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
thank you for rating your move with Movinga. <br />
<br />
We apologize for the inconvenience this caused. <br />
<br />
Based on the information you provide, we cannot trace an order in the system. We would ask you to contact us again by email at service@movinga.de to give us further details. <br />
<br />
Customer service and claims settlement will be happy to look at your case again. <br />
<br />
Kind regards <br />
Movinga.

Friedemann

This review is auto translated from German. See original

Help from Movinga.

My parents wanted to move from Düsseldorf to Cologne. Actually, we were against hiring a moving company to carry out our move. Unfortunately, we were forced to, as it would be too much for us as a family. My sister and I would be the only ones who could lend a hand. Closets and larger furniture would have to be moved to the other city, that was a bit too much for us.
We therefore obtained an offer from Movinga, discussed everything, how many boxes we would need, which furniture we would like to have transported and what else is needed. Shortly afterwards we received confirmation from Movinga about the move. The day before the move, we were contacted again whether the data were correct and we were informed once again when the team would be there.

It started punctually the next morning and ended on time. The assembly of the cabinets was also taken over. On the whole, everything went well.

Service cost: €1350

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thanks for your review. <br />
<br />
Kind regards <br />
Movinga.

Zügel
Jun 19, 2017

This review is auto translated from German. See original

Good work.

My move went quite well via Movinga.
I moved to my girlfriend in Cologne. To be honest, I didn't want to do the stress and effort to myself. I can still remember my last move and it wasn't really nice.
This time I wanted to leave it to professionals. Well, you pay for it, but you don't have to torment yourself with it.

Work started at the beginning of June. The boys arrived punctually with a van, I would have liked something bigger (truck or something similar). Fortunately, since I didn't take all of my furniture with me, everything still fit into the van.
It took the team a little longer to load, but unloading was quick. Fortunately, there were no cases of damage, and nothing was lost either.
Where I only had to swallow something, was the price at the beginning. But in retrospect it was worth it to me.

Service cost: €1980

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your 5 star rating. <br />
<br />
Best regards to Cologne, <br />
<br />
Movinga.

Tony W.

This review is auto translated from German. See original

Reliable!

From my side there is really nothing to complain about. Movinga did a good job and made my move very easy for me. Movinga has the right contacts to moving companies in every area, which means I quickly found something with me. I was then referred and was able to discuss everything related to the move itself! The boss made a very friendly impression, which was only confirmed in the personal meeting. Apartment was empty in no time, you just can't complain. The new apartment was a little more difficult to access, but the helpers coped with it very well. I would have worked for days on my own. The money was really worth it!

Service cost: €1800

Official company response

This review is auto translated from German. See original

Dear customer, <br />
<br />
Thank you for your rating, which we have nothing to complain about. <br />
<br />
We wish you a good start in Cologne. <br />
<br />
Kind regards <br />
Movinga.

Not showing 613 filtered reviews.

These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

Berlin,Land Berlin Map
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Movinga has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is Perleberger Straße 42, Berlin, 10559, but movers usually cover a much larger area.

Company Notes

Unsere Mission ist es, den Umzug für unsere Kunden so einfach und bequem wie möglich zu gestalten. Wir bemühen uns jeden Tag darum, unseren Kunden die bestmögliche Umzugserfahrung zu bieten. Kundenzufriedenheit ist unsere oberste Priorität. Ihre Meinungen und Kommentare ermöglichen es uns, uns ständig zu verbessern und einen immer umfangreicheren Umzugsservice anzubieten.

About the Business

Movinga GmbH

Is Movinga a registered company?

Companies that operate in Germany like Movinga have to be registered with the German Tax Office (Finanzamt). We have the following information for Movinga based in Land Berlin:

Handelsregisternummer: HRB 167739

Umsatzsteuer-IdNr (VAT number): DE301407018

Steuernummer (Tax number): not provided

Please note that this information may not be accurate or updated. Usually tax information should be listed in a special page called "impressum" on the company's website. Go to Movinga profile here.

What is Movinga cost for local moves?

We have calculated an approximate local moving market average price from 18 reviews of people moving within Land Berlin to be €1596.

From 511 local reviews for Movinga, we have calculated an average moving cost of €767 for local moves.

This could mean that Movinga is cheaper with about 52% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Movinga cost for long distance moves?

From 47 reviews of people moving long ditance, we concluded that the market average costs are around €2909 when moving long-distance.

For Movinga, we estimate that their average long-distance moving costs will be around €1173, based on 477 long distance moving reviews.

This could mean that long-distance moving services costs of Movinga for moving between states is cheaper with about 60% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Movinga. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Movinga - a professional company located in Perleberger Straße 42, Berlin, 10559. Discover Berlin, Land Berlin moving companies.

*MoveAdvisor may not be affiliated with Movinga and the estimates may be provided from other professional movers in our network.

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