Moving Pro US

I used this company based on they sales pitch by both Drew and Palmer. They assured me that they were carriers and not brokers. But they are just brokers who subcontracted. First thing, no one called me or came to me when they were supposed to check before moving, I had to call.

On the day of the move, the movers were from Integrated movers, it was too late to find another mover so i had to go with them.

Integrated movers came about 3 hours late

My suitcase was destroyed moving from upstairs with the elevator.

Before they left, the mover says to me " you have too much stuff.. you can give me money".. no measuring nothing

Now, they forget paperwork in my apartment.. and nothing can be done. Too bad I left the site already

For weeks, calls to both Moving Pro Us and Integrated were useless.

No idea where my stuff is, no idea if it left NYC or is on the way.

Moving Pro stops taking me calls.

So a few weeks after my stuff is supposed to get here, they finally tell me my stuff is on the way.

Giving me a time frame between 8am and 5pm..

I take a day off work, they come with a massive truck into the city and cant park, now they want more money.

My table and chairs which they were supposed to disassemble is damaged.

My bike is all in pieces.

They finally tell me that the truck was down for about 1 week and nothing was moved.

Never again

Move size: Studio Service cost: $3000

Like so many moving novices, I was lured in by the promises of low-competitive pricing for a cross country move. Our things were picked-up in California on May 26 and we still do not have them in DC almost 2 months later! The cost doubled at p/u but we figured ok we had more items than were anticipated. We could live with the additional costs. What we cannot accept is that our things remain parked somewhere in Las Vegas when we were told at the booking that this move would not take longer than a week as they had already "identified a route to DC" and yet here we are being told that we are "priority and a manifest is being developed". We have been given the same line for 3 weeks.

Moving Pro USA has been useless in resolving the issues.

We are planning on filing a federal complaint once the 30 business days after first available delivery is reached tomorrow. Mover beware this place is a nightmare and should have their business license revoked.

Move size: 2 Bedroom Home Service cost: $7000

Same experience as everyone else. TOTAL SCAM. AVOID! I realized within the time to request a refund. Read the actual contract. Theywill try to transfer you over to some “manager” or “president” who will tell you that they will refund your payment, and then they won’t do it because you didn’t actually read your contract, and write the email to the appropriate email address within the allotted time. READ YOUR MOVING CONTRACT and follow those steps to ensure you get your refund. Also, make sure you put the payment on a credit card so you can file a claim dispute. Good luck!

Move size: 2 Bedroom Home Service cost: $4000

IF I COULD GIVE 0 STARS, I WOULD! THE SALES REP LIED TO US. HE (BRAYDEN) DELIBERATELY GAVE UP A LOWER PRICE. HE SAID QUALITY ASSURANCE WILL CALL A WEEK BEFORE THE MOVE. THEY DID NOT CALL TILL LESS THAN 24 HR BEFORE MOVERS CAME IN. WHEN MOVERS CAME IN, THEY GAVE US A PRICE THAT IS 2.5 TIMES MORE THAN WE WERE QUOTED INITIALLY. THE DEPOSIT WE HAD TO PAY INITIALLY WAS $2000. WE WERE SUPPOSED TO PAY $1000 ON THE PICK UP DATE AND $1000 ON THE DROP OFF DATE. BUT THE ACTUAL PRICE THE MOVER TOLD US IS $8000 K (TOTAL). THIS IS OUTRAGES! WE CALLED CUSTOMER SERVICE, THEY WERE VERY RUDE AND BLAMED US FOR HAVING TOO MUCH STUFF. WE DO NOT HAVE TOO MUCH STUFF. WE HAVE 3 BEDROOMS ONLY!

i DO NOT RECOMMEND THIS COMPANY TO ANYONE. THEY ARE A FRAUD, LIARS AND GREEDY CHEATERS! THE COMMUNICATION WITH US WAS HORRIBLE! THE WORST MOVING COMPANY EVER! PLEASE DO NOT USE THIS COMPANY! SAVE YOUR MONEY! TRUST PEOPLE WHO GOT CAUGHT IN THEIR WEB AND HAD NO OTHER OPTION BECAUSE $2 000 DEPOSIT WILL NOT BE RETURNED. I WISH I CHECKED REVIEWS BEFORE I SIGNED UP WITH THEM!

Move size: 3 Bedroom Home Service cost: $8000

DO YOURSELF A FAVOR AND DO NOT HIRE THESE PEOPLE TO DO YOUR MOVE! THEY WILL CHARGE YOU FOR MORE THAN WHAT YOU ARE MOVING UP FRONT, SAY THEY WILL REFUND ANY OVERCHARGES, AND THEN DON’T REFUND THE OVERCHARGES! THESE PEOPLE NEED TO PAY FOR SCAMMING OTHERS! THE GOVERNMENT NEEDS TO DO MORE TO STOP THESE TYPES OF PEOPLE WHO DO THIS! IF THESE PEOPLE LOOSE OR DAMAGE YOUR PROPERTY, GOOD LUCK WITH FILING A CLAIMS OR CLAIMS AGAINST THEM TOO! THEY HAVE THEIR THIRD PARTY PEOPLE SCAM YOU NEXT! THE SYSTEM IS SET UP TO NOT LET YOU MAKE A CLAIM UNLESS YOU HAVE AN OLD COMPUTER SYSTEM! THAT’S HOW YOU CAN’T GET THEM FOR ANYTHING! HIRE ONLY REPUTABLE MOVING COMPANIES!

Move size: Studio Service cost: $10500