Moving Mania Inc

This company WILL steal your belongings. I am hoping this reaches anyone who is considering using this company as I was not aware of this scam before I ":hired" them. I have a signed "Binding Estimate" that I was told would and could not be changed without my permission ans signature, However, this company loaded all of my belongings onto their truck an called me TWO DAYS later- once they had all of my belongings, and stated they needed $4,000!! more than the signed contract in order to finish the move and deliver my belongings. Then, once I obtained an attorney, they then stated they were "storing": my belongings for me and I would need to pay the additional $4K PLUS almost $1,000 in :"storage fees" to get my belongings back. Every tine I called their ""place of business": I heard Phyllis (their customer service rep- which is a joke) on the phone yelling at another customer who's money they were trying to steal. I then received a phone call form a man (and I use the term Man loosely) named Lee-turns out his name is Lior Anuiz and he is the head of thi scam (calls himself the President but lied to me and said he was "dispatch manager") who cursed at me, called me a B#@$!, and threatened to auction off all of my belongings unless I paid a price he found to be appropriate. Again, I had a signed, binding agreement with these people. After researching them on the internet and filing official complaints with the DOT and BBB I found out there are many other complaints against them.(38 complaints filed with BBB and 26 of those in just the last 12 months!!) I would rather spend the $4,000 on an attorney to ensure these people are not able to do this to another family. The belongings they stole included ashes of a deceased family member, irreplaceable photos of our children, electronics, clothes, banking information- basically everything you can think of that you would need to have transported form your old home to your new home. I had to spend everything in my savings account to buy new beds and necessities for me and my family.

I can't believe there are actually companies that would treat another human being this way, but I learned the hard way. I don't want that to happen to another person or family. PLEASE- no matter what mover you end up hiring- MAKE SURE they have good customer reviews a that are legitimate (not reviews left by members of their "scam"). This has harmed my family in a way that can never be repaired. All we wanted to do was receive our belongings for the agreed upon price in the signed contract. Instead, they walked away with over $700 of my money (which they insisted be paid at the time of pick up) AND all of my belongings.
I am continuing my lawsuit in Florida- even though I live in the Northeast, because I believe it is worth it to prevent this scam to happen to more people.

Move size: 1 Bedroom Home Service cost: $1262

I hired them to move from Florida to Tennessee. I had just had surgery and could not pack as much as I wanted for the movers. So I had them pack almost everything I could not. (which was mostly fragile and delicate items. Unfortunately I developed complications from the surgery and have been quite ill and unable to pack until recently. Almost every box I have opened has had damaged items. Some I can salvage but several so far are destroyed. These boxes were not labeled as fragile as they should have. I am dreading opening up the rest of the boxes as these have several items of great emotional value to me. This extra packing by the way added over 2k to my bill which I was not expecting, plus before the extra packing my bill went from 3k to 4k. When they got done my bill was over 6k for a bedroom set with lamps to a living room, sofa, lamps one chair coffee table, 2 end tables. Oh and several pieces of furniture had deep scrapes and scratches.
Several boxes that were marked "china" arrived looking like they were at the bottom of the pile and crushed. I have yet to open them in fear.
I would like to add that I kept asking how much this extra packing would cost me and I was told "Don't worry I will take good care of you".
DO NOT USE THEM. THEY ARE NOT A DIRECT LONG DISTANCE CARRIER NO MATTER WHAT THEY SAY. THE TRAILER YES WAS THE SAME ONE BUT THE TRUCK WAS NOT.

Move size: 1 Bedroom Home Service cost: $6000

Great company I noticed they had a few bad reviews but I guess everyone has different experiences. I got a million calls and they sounded the most promising. They weren't the cheapest but not the most expensive either. I loved everyone to be honest from the office staff too the two gentlemen that came to pick up and delivery. One of my wooden night stands was a little scratched but I was surprised that was the only thing wrong cause I hear horror stories about moving companies but Moving mania is defiantly one to consider!

Move size: 3 Bedroom Home Service cost: $3325

Could not have been worse. The salesman gave me a quote of 2700.00. Once the movers got there and started loading the price changed to 4100.00. If I had the time I would have fired them on the spot but I was all set to go to closing in two days. It took about a week and several days to get here. As soon as the first one came in he threw a new white lampshade on the floor, It now was dirty with holes in it. One of the drawers in the chest of my bedroom suite was broken. Two very expensive lamps were broken and several things were missing. After the boxes were opened I just sat down and cried. My husband had just passed away, that’s why I sold the house and left the state. So many things of his I wanted to keep we’re not here. This is one of the worst things that have happened to me and I hope they go out of business. No one should have to pay that much and be ripped off. Pppplease don’t use them.

Move size: 2 Bedroom Home Service cost: $4100

I wish I could give negative stars for this company. Please avoid the stress and failure of promised seriveces and price and go with another company.

The purpose of this review is to hopefully save others the extreme disappointment, lies and financial scam I have been through with moving mania. I have never had such a horrible experience throughout the entire process of a move.

To begin the drivers/loaders first showed up to my job hours late with open beer cans in the truck and smell of beer on their breath. I found one of the gentlemen (Tron) sitting in my condo a lot and wasting time. 5 hours later my items were finally loaded up and I was given a quote of almost three times as much as the original quote provided by Dave the salesman. I understand what a quote is and that I did add a few boxes and containers and that would change the price but it was not three times as much stuff so why was my quote three times as much? I know Dave underquoted so they could present the lowest price and I would go with their company. Sometimes the lowest quote is t the best and I have learned that. I tried multiple times trying to speak with moving mania and found Phyllis the senior support manager to be extremely difficult to work with and was never once of any help in resolving any of issues or concerns. She was constantly extremely rude and belittled me.

My stuff had to be held in their warehouse until I found where I was going to relocate. I was told I had to put in a delivery destination even though I didn’t have one so they picked Ohio where I was from. I was told by Leo the dispatch manager that as long as I didn’t go somewhere too remote my quote would not change based on the high shipping cost I had to pay due to the time of my move in December when shipping freight costs were at their highest. I was told an additional cost of $1200 would be due at destination. I was originally quoted this move would cost less then $2000 (clearly a lie and once they have your stuff you really can’t do much about debating the original quote that was a lie). I had already paid close to $2000 at this point. I was quoted $140 for my monthly storage but later when they had my things I was told it would be over $450 monthly. Leo did go to the warehouse and say the footage of my Items was “mis-quoted” and he adjusted, but it was still $360 a month for storage.

The last step in this horrible process that has already cost way more then quoted was having a destination for delivery. I called to inform them I was ready for delivery to CA (I underatand that is further then OH but I was told my price would not change due to the high cost of shipping at the time I booked). Now my cost has gone up $906.25 in addition to the $1200 and will take weeks to get to me even though originally I was told they will deliver to anywhere in the US within 7-10 days. It’s been two days since they have known my destination and I still have no itinerary, load date or delivery date.

To sum up I am reporting them to Florida Consumer Protection for the above reasons and hope my things arrive soon and undamaged. Based on my experience I am doubtful and feel this company will damage things on purpose and take their time.

Move size: 2 Bedroom Home Service cost: $4000

I just had the worst move of my life with moving mania Inc. out of Florida. They came to pick my household items up not being very professional I was quoted a certain price did not get the price I was quoted at the end. Not only was the cost more than what I was quoted initially. My furniture did not arrive when it was promised to me when it did come it was very unprofessional I’ve had several items that are broken I have jewelry missing they didn’t put items where they were supposed to put them just overall the worst moment of my life I will never use them again and I will not recommend them to anyone else.

Move size: 2 Bedroom Home Service cost: $5056

Dave Myers convinced me to use his company by telling me they would handle the my belongings from beginning to end. He said they are not a broker and it was better to use them because my belongings would not be transferred to other movers during the move. I moved from FL to AZ and they LOST 4 boxes, 1 large plastic bin, and 1 printer. I only had 20 boxes, 4 plastic bins, 1 sofa, 1 loveseat, 2 chairs, 1 floor lamp (which they broke), 1 mattress/boxspring set, 1 small boat bookcase, and a storage bench. I've tried for a couple months to submit a claim as instructed thru MovingClaims.net (https://www.movingclaims.net/claim-procedures-package.html) and I believe it's a scam. Their website will not let me submit my claim, nor will it let me print the claim document so I can submit it through the mail. I believe they have it set up to wear customers down so they give up. Most of the items I lost are replaceable, but that's not the point. Some aren't replaceable. The plastic tub contained all the new clothes I purchased for my new job in AZ and now they are all gone. I don't like feeling like I was scammed.

Move size: Partial Move Service cost: $1841

I just had the worst move of my life with moving mania Inc. out of Florida to California. At first, Peter from US household gave me a quote for 1779, which later was increased to $2050. The mover company came to pick my household items up very professional I was quoted a certain price did not get the price I was quoted at the end. I had never seen or agreed to with a price mark up of over $1500. Not only was the cost more than what I was quoted initially. At the end, I paid close to $600.00 over my quote. My furniture did not arrive when it was promised to me when it did come it was very professional ask me to pay the balance first, and I’ve had several items that are broken. My bedroom set was left on the floor because the screws were missing, my mattress was toned up, my dining room was left on the floor because the screws were missing and cannot put together, my TV screen is broken, night stand broken. I was stucked with all this damaged inbuilt furniture. I was told they will deliver to anywhere in the US within 7-10 days, which was not true. I overall the worst moment of my life I will never use them again and I will not recommend them to anyone else. This was the worst moving experience of my life!
The purpose of this review is to hopefully save others from the extreme disappointment, lies and financial scam I have been through with moving mania. I have never had such a horrible experience throughout the entire process of a move.

Move size: 2 Bedroom Home Service cost: $2586

Horrible service! They got the destination address wrong and they also charged me extra from the original quote when They arrived to pick up my household goods. Oh also my things were picked up on a Sunday and I was told within 5-6 days that they would arrive in California. When I called for a status update 5 days after my things were picked up, I was notified my things had not even left the warehouse and they did not know when I would receive my things at my destination!! Disorganized and horrible customer service! What a mess, would NOT recommend.

Move size: 2 Bedroom Home Service cost: $1800

Poor Communication!We did all our communication over phone. The only time we communicated through email was for me to sign the authorization of my deposit.I was told I'd be dealingwith the person on the phone the whole entire move. He may believe that he was actually going to be the person doing my move. He wasn't. I was told I would be contacted the day before my move (a thursday) to go over my inventory one more time. I was not contacted. The whole day went by and no phone call, so I tried to get in contact with them by phone and by email. Was contacted through email by the person(on my moving day) who said he was going to be doing my move, to tell me that it is the drivers responsibility now. So I called the driver at 9 a.m.rightafter I got the email and ask them what time they would be coming and I was responded with they will call me between 12-3pm to let me know what time that they are showing up. Please note, this is my moving day and I'm being told I won't even be getting a call til at lastest 3pm?? I'm supposed to "move Friday and have Saturday as a spill over day if needed". The movers representative words exactly. I didn't get called by the truck driver til 5pm telling me "I'm calling to set up your moving date for tomorrow". As far as I'm concerned, the contract was null and void. It says on my paper Friday/Saturday. I tried to get my refund and they refuse. So please be warned. They say one thing but do another.

Move size: 2 Bedroom Home Service cost: $800