Moving Mania Inc

Beware of these movers. As they packed what we were moving they talked among themselves about our fine pieces of artwork, figurines and other valuable items, including sterling silver dinner ware and assortment of other sterling silver items. What a surprise when our boxes were delivered all those boxes had gone missing. If you use them be prepared for what you are getting into. Read all the other reviews. The only good ones are the ones the wrote themselves I am sure.

Move size: Partial Move Service cost: $3600

We contracted with Moving Mania to transport an item from Florida to Arizona. They arrived several days late to pick up the item and failed to bring the equipment verbally agreed upon to move it safely. They guaranteed delivery within 7-10 days. They contracted us at the end of that time telling us it had yet to be shipped. Seventeen days later, we received a call saying it would be delivered the following day & demanding cash payment in full prior to allowing us to inspect the item & saying it might have been damaged in transit. When my husband said he wanted to see it first, he received a call from a man who identified himself as Lior who immediately became verbally abusive insisting payment be made before the truck would be opened &, after calling my husband several vulgar names, hung up. He called back & told us since we had disagreed with him, we would be responsible for getting it off the truck & placing it where the contract said it was to go. When told we insisted he comply with the contract, he said he was just going to take it to Phoenix and sell it. The next time he called, I answered and he screamed at me and was verbally abusive. He proceeded to threaten me & told me there would be an unspecified additional charge and the item would be offloaded into our driveway & we could move it from there. When I asked his name, he said my husband knew. I asked the name of the company he was driving for and was told it was on the contract. In anticipation of having to deal with him in person, we arranged for a friend to be here as a witness in case we needed to file a formal complaint with the State Attorney General and/or fill a claim with the court. Fortunately, he had subcontracted with Executive Moving from Las Vegas and their driver,Eli, was outstanding! We would NEVER do business with Moving Mania based solely on the unprofessional and threatening interaction with Lior. Fortunately and through no effort on their part, our item was not damaged in transit.

Move size: Partial Move Service cost: $1336

On Fri. Dec. 30, 2016 I called customer service at 9am and spoke with Nicole regarding the delivery of my furniture in Virginia. I informed her that I needed to get the status of my furniture that was picked up on Tuesday as it was scheduled to arrive on Friday, Dec. 30th. Nicole informed me that she will give me a call within 15 minutes. At 12 noon I called back since I had not heard back from Nicole so I called and spoke with Lior. I informed him of my question and he proceeded to say I will receive my items on Tuesday, January 3rd. I informed him that this was not agreed upon at booking and when my deposit was taken. This wasn't mentioned until day of when they were their to pick up my items. Loir proceeded to take a bad turn he stated "Look we will get you your stuff on Tuesday and who told you that, so I then informed him of the person who told me that." I stated I have to have my items by Sunday and this was not agreed upon. He stated, "look we have 21 days to delivery your stuff what do u think we are stealing your stuff." He cut me off several times saying can you hear me or are you not able to understand my language. I ask to speak with someone else or a manager he told me no you will not talk to anyone else and he threaten to hang up and stated now we will not send your stuff. I said please let me speak to Nicole and proceeded to say ok and drop the phone as he talked about me in the background and yelling at nicole and the team. Then he stated she will call you and he hung up. I spoke with Nicole and she said I apologize he is the dispatcher and she remembers our conversation and she will call me by end of day on Friday to let me know as she know I am pressed for time. At 6pm same day they are closed and I have received no call. This is not the service that I expected. I expect a business to follow through on their word. As I am sure your company is aware that moving is one of the most stressful events that one can endure. I now feel like that I was guaranteed a delivery date of Dec. 30 just to gain my business. The service level has been poor at the worst. Finally 5 days after original delivery date my items were delivered by a separate company (which means my items were moved to another company without my permission). When the delivery guy arrived he moved an entire apartment of items alone. My tv stand and dishes were broken. Also my furniture is scratched.

I spent nearly $3100 for this service and I reviewed the this company to find Lior was the Manager (WOW).. LIOR was completely disrespectful and after my research I am not the only one who experiences his behavior.

Service cost: $3100

This company is absolutely terrible. Every aspect of the process has been a nightmare. As soon as they have your deposit, don't expect to hear from them again, you have to proactively call them multiple times in order to get any information. Here are some low-lights from my experience with this company:
Cost: I described, in detail, including dimension, every piece of furniture and the number of boxes I was moving. When the movers showed up, they charged me TRIPLE what the original estimate was.
Pick up: I gave a pick up window of one week (this was 7 weeks in advance). As the weekend approached, I had to call multiple times in order to be given a pickup date and time. I was told the movers would arrive Sunday, between 11-1. I wait for the movers ALL DAY Sunday, calling multiple times, but no one is in the office to answer me. Finally, I was able to reach the driver, who told me that he was on the way to my location, and would be there in an hour (this was at 4:45 PM..the window was 11AM-1PM). 2 Hours later, no one has shown up, and I can't get a hold of anyone. At this point I conclude that I've been scammed and no one is coming. Finally, the driver calls me back, gives some excuse, and says he'll be there in an hour. He doesn't show up until 10PM! And then after looking at the items to be moved, decides he'll start the following morning. I'm told they will be back FIRST THING the next morning at 7 AM. They don't show up until 8AM. The foreman charges me triple the estimate and then leaves, never to return again for the day. Only 1 mover is there for the next 3 hours, which he spends wrapping the furniture in blankets as slowly as possible. Finally, 3 other movers show up, and the truck gets loaded. However, the foreman (who left hours earlier) did not pay the movers, so they refuse to leave until they are paid. I have to call Moving Mania dozens of times to get this all sorted out. The movers were at my apartment for 8 HOURS. I have a 1 bedroom apartment.
Delivery date: It is has been one week and they don't even have an estimate for delivery date.

DO NOT HIRE THEM!!

Move size: 1 Bedroom Home Service cost: $3600

If you use this company, beware of deceptive practices by the original salesman (in this case “David”). Before making my final decision, I had 4 telephone conversations and he understood my entire situation. I was promised delivery of my furniture on February 3rd with the salesman knowing I was starting a new job in a new state.
After picking up my furniture, it ended up in a warehouse in South Florida for a week, finally arriving on February 10th. Upon contacting the salesman for assistance, he informed me he could not help me anymore and all call had to be routed to dispatch. Both parties stated there was language in the contract yet the salesman neglected to inform me after 4 separate conversations. Does this sound like someone who was looking out for my best interest?
Also, during the initial contact with the salesman, he insured me that his company does not put jobs out for bid, that, their experienced drivers will complete the delivery. However, to my surprise, this company did bid my job to another moving company. Plus, the driver requested an additional $300.00 above the agreed upon contract price.
In conclusion, this company is not very trustworthy and my salesman was by no means an ethical customer service professional looking out for his customers. I would never refer this company to anyone – future customers – beware and read the fine print.

Move size: 1 Bedroom Home Service cost: $1200

Honestly if I could give this so called "moving company" no stars I would. BEWARE OF THIS COMPANY! They quoted me a price on the phone. I gave them all exact accurate information. Then the day of my move they had 2 guys meet me at my storage unit. These men seriously looked like drug addicts off the side of the street. They were both very clueless and honestly I know they were intoxicated. They reeked of liquor. They had this big black very sketchy looking truck. They then gave me a whole another price and said they weren't moving the stuff unless I pay an extra $500 even though all the info I gave on the phone was 100% accurate. We had paid a deposit before they came. I called the manager and he basically acted as if he didn't care and he was also very rude and yelling at me on the phone. They did no service and never gave us our deposit back. So now we have to go through our bank and we are also going to a lawyer seeing as to the fact they had movers drunk on the job, who were suppose to be driving our items across state. STAY AWAY FROM THE COMPANY BY ALL MEANS.

Move size: 1 Bedroom Home Service cost: $2000

Worst moving company ever! Our belongings were supposed to be delivered June 4th. The tuck did not arrive until today the 19th. When we called to find out what was going on we were told the truck broke down. When we called a second time we were told the truck was fixed. The driver then called us to say the truck broke down again. The company rarely called us to update us on a new arrival date. I have several emails telling me it would arrive last week, which was completely false. Lior in dispatch is extremely rude. Not once did he or Phyllis apologize for the delay. When the truck arrived I asked to see my belongings before I gave them any more money. They drove off with our stuff and refused to turn around until we paid them. Stay far away from this company and do your research before even considering to book them. If only my fiancé had done the same we would have stayed far away from them. I will never use this company again.

Move size: 3 Bedroom Home Service cost: $3000

I made a big mistake in using this company. They are very fast and persistent in getting your business with an over the phone quote--which sounds at first reasonable. But it was not what I actually was charged. Just know if you decide to use them, get a in house quote and not over the phone. It will seem reasonable but when they come out--This is where they get you--not weight but cubic feet. I was quoted a bit over a $1000 and then after it was all done nearly double that. They claim that I had more than I had told them. If you do not have everything in a box, then that is where they get you with added "cubic feet". Even the bike had to be put in a box! Now this is how they explain things-- that they can not leave anything out because everything is shrink wrapped into a square. It is not like a "pod" where you can stuff things. The things were not of value and not bulky in weight. It was a huge disappointment that I will have to pay nearly $2000 for a studio apartment with things from college.

Move size: Studio Service cost: $1900

Under NO circumstances should you use this service. That is unless you want to be lied to, have your property damaged, and be held hostage.
I was quoted over the phone $1085 to move 4 pieces of furniture and "20-30 boxes" from Tampa to NC. The MOMENT the movers arrived they started telling me about how much more it was going to cost for packing materials, etc etc. I immediately felt sick. Like a rat dropped in a snakes cage. I knew I was going to get screwed, it was only a matter of how bad. I was over my "20-30" quote by 10 boxes. Which resulted in my actual move cost being more than $2200. Of course you don't know that until all your property is on their truck and you have no other options for moving. When confronted with the 100% increase the foreman of the loading crew gives me the "im just the messenger, im over worked and underpaid, it wont increase any more now" speech. They also dropped my rolling tool chest off the lift gate and its is now destroyed. The movers reaction: "Thats moving. Stuff happens". I had to ask 3 times to get a claim form. Also, they take a credit card to make the deposit, but it requires cash to get your things back. This is a terrorist tactic folks!
When I asked the dispatcher and the salesman how long it would take to get my things, I was told 3-5 days. Not "we try to get it to you in 3-5 days but our agreement says 21 days". They don't say that until you call and scream and yell 2 or 3 times wondering where your things are. Luckily my things arrived in about 10 days. However, the desk I had them ship has gouges in the top of it from the legs of a chair they packed on top of it, and at least 50% of the boxes were so badly crushed or damaged that they are unusable to anyone else.
The companys owner has FOUR moving company businesses. this alone should tell you that they are shady AF. Please save yourself the stress and aggravation. Pay for real professional movers or do it yourself. If it sounds too good to be true, it is.

Move size: 1 Bedroom Home Service cost: $2200

Salesperson lied to earn the business would never speak to us after the deposit was paid. We were given an estimate of approximately 2200 to do the cross county move and we were very descriptive of the items we needed moved. He said we are a family owned business and do this all the time our estimates are firm unlike other companies the only thing you would pay for extra is extra boxes not on the invoice. I was told that we have a truck "going that way" and you could have your stuff in less than a week more likely 5 days. We don't sub contract any of our work out we do it all in house that is how we have been in business for so long. Come the day of the move the movers arrive as scheduled to load the truck. We did have 1 extra box and were willing to pay the cost of that. The movers loaded the entire apartment on the truck then sent someone up to meet with my girlfriend. We were told the estimate is wrong and the price was more than 30% higher to what was quoted. They tell you this AFTER your stuff is already on their truck. Since we were moving the very next day we simply had no choice but to agree. They will not take any payments other than an initial deposit on a credit card they require cash or a cashiers check. I now understand they do not want you to do a chargeback on the credit card. We numerous times tried to contact the sales person only to never be called back or e-mails responded to, The people in the office claim to not know what the salesperson has said and did not want to get the complaints. Fast forward out delivery day was 20 days not 5 days so over 2 weeks with no furniture or clothes in our new location. When they finally delivery they try to add almost $300 to the price! One angry call to dispatch and suddenly the mistake is found. I wonder how many people actually just break down and pay it to get their stuff? The crazy thing is that the work they did was good we received our items and while still unpacking for the most part everything arrived and is undamaged. The movers the hired in Utah were sub contractors. At the end of the day I want to them to honor the original estimate that we were given. I have initiated this dispute with the credit card company for the $580 deposit we paid for the job. Above that I would like a refund of $25 per day for the difference in the 5 days I was told it would take 7 at the longest to the 20 days it actually took.

Move size: 1 Bedroom Home Service cost: $2800