MoveCorp

Would like to start this review by thanking Ped our Spanish plumber for telling us about this company. We bought an old finca in Almeria four years ago with the intention of retiring there and as the time came closer we decided we should put plans in action and there starts the story. Ped told us that he had heard good reports about Movecorp from people he had done work for and when we contacted them we were pleasantly surprised with the quote we received from the sales director James. The moving day came with everything packed away safely and professionaly, instructions provided on their recommended route taken as we were taking both of our cars over to Spain, everything was going to plan. Now we are settled in we realise how foolish we would have been if when we considered moving ourselves how much we underestimated the amount of belongings we have. I suppose we could have managed it with a struggle but at 58 years old did we need the hassle? No not really it was better to pay the professionals, enjoy our nice drive over here and on our first full day sit out in the sun with a nice cool drink. Thank you Movecorp for job well done.

Service cost: £1800

I called for three quotes before deciding on Movecorp as they were the middle priced quote and that's the way I carry out my business. I found them to be very efficient, punctual, excellent communications and confident with their business outlay and directions. I asked for the full packing service to save my time and was very impressed with the care and attention that was obviously taken to safeguard belongings. After a couple of terrible experiences in the past I would highly recommend this company as this was a very pleasant and stress free experience that I would gladly do again when the need arises.

Service cost: £895

Thank you so much Move-corp for taking the hassle and stress out of what could have been a traumatic experience. From the first phone call we made, we had total confidence in Move-corp that our move from the UK to Spain was in good hands. The admin staff in the office were great and answered all our queries knowledgeably and efficiently and communicated well at each stage of the proceedings. The guys that made the initial collection of our belongings were courteous, friendly and also inspired confidence that our goods would be well looked after. After 6 weeks storage, our boxes were delivered a day early (which was great and agreed) undamaged and intact to our new home in Spain. by two lovely young men who worked really hard in 40 degrees heat to unload our possessions. There were no problems, no issues during the process and we would like to take this opportunity to say a massive thank you to all concerned and would not hesitate one iota in recommending this Company Move-corp to others. Cheers guys!

Service cost: £660

Just like to put my view forward on my home removal carried out by this company. I was amazed to read the recent negative reviews but if this is what has happened then it needs saying, happily in my case I could find nothing wrong with the move so?

From quote to delivery I was happy with the service provided, couple of small breakages but as we packed ourselves I could not really complain. Price was middle of the road as was the service but I could not complain at either and the removal crew themselves were great lads who did exactly what we asked for and were very hard working. Many thanks to all.

Service cost: £650

It took 5 months for my boxes to get door to door. MoveCorp quoted our transit time to be between 8-12 weeks. What they failed to mention was that my boxes were being sent to Toronto Canada and we live in Vancouver. When I emailed the lady that was our point of contact about it, she sends me an 'out of office' reply. They got their money, they didn't need to deal with us anymore. So they sent the boxes to Toronto and contracted the Canadian part of the journey to an even more inept company called AMJ International, where my boxes sat in a warehouse for 6 weeks before they got loaded up and moved. AMJ International quoted me 1-3 weeks of a wait and it took 8. Long story short, we would have been better off selling our stuff and buying new when we got to Canada. Do not waste your time with an amateur company like this. Do your research before giving them your money.

Service cost: £429

I would not use or recommend this removal agency, the salesperson agreed a specific date to have our furniture shipped to our holiday home in Spain and we booked flights accordingly. The actual removal company itself was excellent they collected on the day specified at 8 o'clock rather than in the afternoon as Movecorp had instructed me - but this was not a problem. During the afternoon when all our furniture was in a removal van and had left our house, Movecorp emailed saying it would not be leaving the UK as agreed but a week later. As delivery then would have been after our scheduled time in Spain it was not good enough. I found the salesperson very unhelpful and was left for four days wondering when our items would be shipped. Eventually after numerous calls from me to them and speaking to the manager who again had the 'nothing I can do attitude' I was told the shipment date would be a week later and they could not give a specific delivery date. At one time I was expected to be in Spain waiting for three weeks for delivery, this whole procedure left me incredibly stressed and I was unable to change flights as I had no specific dates from Movecorp. Again the actual removal company who delivered my furniture was excellent. In future I would go direct to a specific removal company and not involve Movecorp at all.
Pick up from Guildford UK delivery Estepona Spain - this is not available in the drop down selection on the form.

Service cost: £2680

Movecorp is the most unprofessional and dishonest company I have ever had the misfortune to deal with. I contacted this company to ship our possessions from the UK to the USA when we emigrated. Their salesperson, Kate Saunders, quoted a price for 250 cu ft of approximately 1500 british pounds. We were on a tight budget so we marked out the area and made sure everything fitted into that space. Once they had taken our shipment to their warehouse, we were stunned when we received an e-mail to say they had done a 'volume adjustment' and, as our shipment was substantially larger than we had told them it would be, we owed an ADDITIONAL £850! Then they took the money out of our account without authorisation, leaving us with no money for our last few days in England as we had already transferred our money to a bank account in the USA. I called Kate and she assured us they had checked their measurements and we owed them the money. I then spoke to the sales manager James, who must be the most unpleasant individual you could hope to meet. I told him we wanted to come and check the shipment volume ourselves as it was the last day we would be in the UK and wouldn't have another opportunity to do so. He refused to let us see our consignment and when I said my husband was on his way over, James kept saying to me "What part of no don't you understand?" My husband and his brother arrived at Movecorp's warehouse and asked to see our shipment and were told no. Luckily the Director, Matt Belleini was there and came over to see what the problem was. After a long discussion, he agreed that he would check the size of the shipment again when he had moved other crates out of the way and he would let us know the following morning. Lo and behold, the next morning (just as we were boarding our flight) my brother-in-law range to say he had received an e-mail to say Movecorp had indeed measured and we had been right all along (they said we were actually just a bit over but that they would ship that at no charge as a ‘goodwill gesture’. All that stress and upset because of some dishonest salespeople who quote a low price to get your business and then, once they think you can't check, tell you that you are using far more space than you thought! There is a website which gives this company glowing reviews but don't believe a word - I have tried to submit a truthful review with no luck. The Movecorp site lists several phone numbers for different areas, making it look like they have several offices, but all the numbers go through to their Lichfield warehouse. I can't convey in words how much this stress this company added to our move. A lot of our things were broken when they arrived. It took them a week to return the excess they had fraudulently taken from our bank account. My advice would be to steer well clear of this company - they might sound cheaper initially but with their dubious business practices, they end up costing much more than a reputable firm. I wonder how many other expats have been caught out by this firm.

Service cost: £1500