MoveCorp

“Okay the van was five minutes late but was anything broken? No not one item so in the great scheme of things I for one am happy”. My wife is a bit of a control freak and everything has to be 100% spot on so when the van was a bit late, hey these things happen, you would have thought the world was going to end. The driver apologised when he arrived and had even tried to call me but I’d left my mobile in the car? Movecorp if you can please my wife you can please anybody. Brilliant.

Service cost: £395

Great service in Wales and the company you arranged in Cyprus were equally professional. End product was that all of the furniture and possessions arrived on time and intact. Add to this the fact I knew I could contact any of your team with even the slightest question or concern and it would be answered, priceless. The personalised and friendly service you offer is extremely rare nowadays but very welcome because it takes the stress out of a very emotional experience. Thank you all and every success for the future.

Service cost: £1650

Thanks for the courtesy email and I would just like to say that your company were wonderful! From the first phone call I made to you right through to the way my goods were packed and received was impeccable. The best part for me was knowing I could contact any of your team at any time with the slightest question or concern. The personalised and friendly service you offer is priceless because it takes the stress out of a very emotional experience. Thank you again and we wish your company the continued success it deserves. Best wishes.

Service cost: £1750

I would like to say how easy it was to deal with this company from the first phone call to the moment the lads brought in the last box. The lads arrived on time, were polite, careful and did a thoroughly brilliant job. There were no breakages which I was very happy about and all the items were deposited safely in the rooms as per places marked on boxes and via instructions. All in all it was a stress free move, excellent service and a great price I would have no hesitation in recommending this company to people.

Service cost: £750

Actual move was Derby to Castellon de la Plana.
Recommended to Movecorp by a good friend of mine who had used them three years ago for a move from the UK to Spain. As we were retiring to Spain I gave them a ring, told them they had been recommended and asked for a quote. The quote was around what I was expecting to pay so I instructed them there and then. Two months on now and settled down so time to write a review as requested starting with the good communication from start to finish, punctuality, professionalism and enthusiasm. Would highly recommended them.

Service cost: £1440

I wish I had visited this site before arranging my removals. I can echo some of the other reviews. My move started with a simple house to house locally but the purchase fell through just as we were packing to leave so the goods had to go into storage for about 2 months while we found another house. All was going well until the men arrived with our goods. They greeted us by saying "there is a lot of damage". Item after item came out damaged - furniture broken, lamps broken, tables and chairs broken, crockery broken, my telescope broken and bits missing. My wife's clothes supposedly in wardrobe boxes had been packed flat and stored upright hence all tangled and creased. Then half our settee and chairs were missing and had to be found at a later time. I took photos of all the damaged goods for the record.

My mistake and I warn others now, was that I assumed there was some sort of insurance cover at least a minimal from the movers side but as I hadn't filled in a full and valued inventory list I had no insurance and during our time in storage my house insurance had lapsed. I was told that - tough I was not insured. They offered some minimal compensation but I was still pursuing the insurance claim though them. When that failed they withdrew the compensation. Finally I got a token apology.

I have just taken several car loads of broken items to the tip which will cost me close to £1000 to replace.

The whole episode and how it was handled left a sour taste in my mouth. I realise it was my naivety in not taking out their insurance which meant I hadn't a valid claim so technically they weren't obliged to recompense me for the damage, but I feel angry that I entrusted my valuables to them and they had a completely unprofessional way of handling and storing the goods and dealing with the aftermath.

People reading this should be careful to read the small print, take out as much, independent insurance as you can and keep careful records before trusting Movecorp with your move.

Service cost: £1471

Got some spare time in the office, at last, and finally got round to doing your review James. What can I say? You have obviously got faith in your company to email clients and ask them to do this and that faith is well founded. Our move from North Baddesley to Frankfurt was flawless, your company did a fantastic, friendly, professional removal and did everything you could to move our things safely and on time. The whole move was done reliably and fast, transport was on time at both ends and the negotiated price was the paid price. I would recommend you to anyone seeking a great, caring, reasonably priced removal company. Many thanks.

Service cost: £1625

I moved from the UK to the USA (the drop down is not allowing me to put in the right destination). The pickup was two hours late and I wasn't called. The boxes are now anticipated at  15 weeks until delivery. Yet, they never contacted me and when I contacted them (at about 7 weeks) I found out for the first time that the shipment was still in the UK. I was then told that it was going to be loaded next week. When I contacted them at 9 weeks I then found out it had not been loaded. I then complained about lack of communication and got an email back that did not address those concerns but simply said that the shipment would be made within the original estimate of 8-12 weeks. A week after that email I got another with an estimated deilvery date of 15 weeks. I can only hope that it will come then. I understand that these delivery times are just estimates, but I would expect that when the shipment is going to be outside of the estimated time they would be eager to communicate at each step. The price was fine - within the range of all the movers I contacted - at the low end. .

Service cost: £800

My husband and I were recommended to this company by a chap my husband has done some work for and to be honest after reading a few reviews slating them off we hummed and haahed. But my husband said well if they can please Chris they must be okay and after using them we must say that they looked after us fine. They did a full removal at what we thought was a very reasonable price, everything went smoothly on the day of the move and the office staff were brilliant in answering any random questions we threw their way.A great service that we wouldn't hesitate to use again and recommend.

Service cost: £650