Move It USA

This is a horrifying company AVOID IT AT ALL COSTS. I hired them to move my elderly disabled mother's storage unit to her new apartment, and paid  for it on Groupon. After they didn't show up the first day they were scheduled they advised my mother that they would return the next morning at 7 AM to start packing up her things for the agreed to price ( 300 for the total cost of moving 175 for the Groupon./ 125 for the truck. ) After showing up at nearly noon the next day ( 5 hours late ) they proceeded to load things onto the truck from the storage unit. Once they arrived at my mothers apartment the refused to unload anything and demanded an unitemized additional 200 dollars and refused to unload anything if my mother didn't pay. They had the credit card information from the original group on purchase, but refused to use it to process the extra payment on it ( at this point we were just trying to be done with this lousy experience and agreed to the extra extorted 200 dollars they wanted ) and then demanded that the payment be in cash. I tried calling their boss all day who much like everyone else has already mentioned here in these reviews, refused to take my calls ( deliberately hanging up on me- when I was trying to pay him the extra money his guys were extorting from my disabled mother.. really? ) After insulting my sister and I and calling us dumb little boys and girls ( we are each in our late 20's early 30's ) he refused to talk to us any more. That was when everything got SIGNIFICANTLY worse. The movers refused to wait for my mother ( who is disabled and can't walk ) to walk to the grocery store to pull out cash. They claimed they needed to be at another appointment to move a single couch and took off with a moving truck full of my mothers things. They said they would return in an hour. Despite the serious issue that they left with her thing, the owner still refused to pick up the telephone calls from 4 separate numbers regarding the seriousness of the fact that his crew drove off with a truck load of someones stuff. The crew did not come back for nearly 4 hours and only returned at 830 that night when we threatened to call the police and report the items stolen. At that point a family member had to travel from nearly an hour and a half away with money they  pulled out money from an ATM for the crew. Upon arriving the moving crew became belligerent and complained that they did not want to finish the job at 830 at night  and attempted to drive away again ( with a truck full loaded of my mothers things ) and were only stopped when someone got behind their truck and prevented them from leaving. At that point they started to physically threaten both family members calling them "hoes" and threatening to come back in the future and harm them. At that point the police were called and once they arrived the movers were forced to unload the truck and accept the payment ( of the extra money that they had demanded in the first place! ).While unloading the truck they literally tossed all the boxes in the street and shattered all.the glassware that was in there, leaving my disabled mother forced to try to physically move dozens of boxes from the street into her apartment. After the police left and left a report number, we called groupon the next day and explained what had happened. Apparently Moveit USA was subcontracted to do the move and that the original company was just as horrified at the events as my mother, her neighbors and other family members were. After providing them a copy of the police report, hearing the story from nearly a half dozen of her neighbors and reviewing the company's extensive and horrific track record from the BBB and online resources the orignal  not only refunded our original groupon entirely they advised us that they won't ever subcontract to MOVEIT again. Terrible company. If you still have any additional doubts check out these reviews from other people in additional to all the terrible things on these sites:Yelp Better Business Bureau: http://www.bbb.org/south-east-florida/business-reviews/movers/move-it-in-fort-lauderdale-fl-90058567/complaintshttp://www.mymovingreviews.com/movers/move-it-usa-3376.

Service cost: $500

I can go on and on with all this companies dirt lets start with the easy stuff. Their home office 925b Peachtree st in Atlanta is a ups store. They have that because Progressive insurance cancelled their insurance because their DEPARTMENT OF TRANSPORTATION safety rating is a 99. A 99 is the worst a company can be at. So they got insurance with a second rate insurance company But they needed a out of state address to get it,thats why they are using a ups stores address. They are revoked with The BBB and their rating is a F! Now to their ways are scamming the comsumer. 1st undersrand how cubic feet works, you can take a tape measure and measure the length then measure side to side then top to bottom,use the calculator or your phone and times it,thats how you get cubic feet. It doesn't matter how many items you have as long as you stay in the cubic feet they have you in. They will try and list every little piece on inventory to make it look like your have a lot of items! (Your bill should only go up by 10% & they need to tell you before they start any work ) They will try and tell you how big their truck is so if the show up in a box truck Remember measure it. It will rougjly be 1400 cubic foot truck they have. Watch the movers pack your truck and make sure they pack it tight That is their job. If you don't watch they will tale advantage and loosely pack your truck! If you have any issues as a consumer you have rights and if needed you can contact the Deprtmemt of Transportation and The Fmcsa . The prices you should be paying for cubic feet determines where your moving. East coast is 3.25 per cubic foot the midwest to as far as Arizona is 4.00 California is 4.75. Also ask to see the drivers log book and medical card as that is manditory for the driver to have to cross state lines and 100 air miles. Please Do not get taken advantaged of by this company and God Bless you if use them. Please feel free to message me with any questions and I will help answer them for you. Move its respond to this will be its a disgruntled employee that was fired and that is 100% wrong and they hire felons!

Service cost: $6000

Under no circumstances should anyone do business with Move it USA. My experience was horrible. I was quoted a price and the price changed upon delivery. I was held hostage unless I agreed to pay them more money. This is illegal and this is a scam. I have looked into Move it  USA's history and the background of Robert Boni, the president. Robert has done business under several other names but, the one that stands out is American Eagle Moving. This business was shut down(not allowed to operate) by the US Department of Transportation because of excessive complaints. The Better Business Bureau had revoked their business (the worst action they can take) and also has issued "red flag" warnings to the public to beware of American Eagle Movers. So, what does a seasoned scam artist do? Opens up under another name..Move it USA. Now this company has not even been in business that long and all ready they have been revoked by the BBB and they are averaging 1 complaint a month to the US DOT. Now you may be wondering how the US DOT allowed them to open under another name and continue the scam business as usual. Well..because they claim they are a new business based in Atlanta, GA. They even have an office in Atlanta..oh, not really there office is an address of a UPS store where the USDOT can send their mail. Their "headquarters" in Ft Lauderdale is also a UPS store. Robert Boni, Stephen Cantalupo and Robin Gruber, all denied this and claims that this is all a mix up caused by a former business partner. Not true. Please check Broward County Public Records and that is where the truth lies. I can't even begin to tell you the entire experience because their are just too many underhanded things they did to me as a client. Please do yourself a huge favor. Move it USA will rip you off. These people are losers. One last thing. The only good reviews you will find for this company were written by..you guessed it..them. Look at the google reviews and Robert Boni wasn't smart enough to mask his name from the review he gave his own company.    .

Service cost: $1700

This company took my deposit and scheduled to move my items to a neighboring state on July 2. They then called to say that they had a 3 day window and my items wouldn't be moved until the 4th of July. On July 3, the asked me to wait until 6th and that I would receive a discount (mind you, I was driving back and forth between states to meet these people). On July 6th, when I called to get a time, I was told that the truck was in WEST VIRGINIA and it would be another 2-3 days. They have an office in the state I moved to, but in all this time, they couldn't get a truck 2.5 hours to 1 house and drive right back to where they are located..and they only have 1 truck? Please avoid these liars find you a real moving company.

Service cost: $2000

Poor and inconsistent communications after I paid deposit. Picked up two days later than end of estimated weekday window. Changed form of accepted payment upon Saturday pickup when I couldn't obtain money from the bank (needed more than one day's ATM withdrawal limit). They threatened to put my belongings in storage if I didn't pay extra for delaying drivers Sunday night until I could get to the bank. First thing Monday morning. Did not return calls or respond to emails concerning all of the preceding, to include photo documented. Claim of damage at property from which I was moving.

Service cost: $1438