Move Happy Group

From my initial contact to final delivery, I was completely satisfied with every step of the way. Everyone I spoke with was very helpful and clear in explaining every step and question. I was given a pick up timeframe and they were there on the first day of the pickup window. The pick up driver was very friendly, thorough and careful. I was kept informed all the way. My items were delivered within the timeframe I was told, actually ahead of the time frame (they did advise me it was leaving port sooner than expected). The delivery guys were friendly, quick and careful.

I am a 100% satisfied customer.

Move size: Partial Move Service cost: $4600

From Hawaii to California, this team made the entire moving process smooth and stress-free. Their communication was excellent, and their hospitality truly stood out. They took such good care of me during a very difficult time when I was grieving the loss of a family member and wasn’t ready to part with some sentimental items just yet. Their professionalism, patience, and kindness meant the world to me. Absolutely worth every penny for the quality of care and service they provided. Highly recommend!

Move size: 1 Bedroom Home Service cost: $4000

Initial phone contact from Jeff was good. Liked what Move Happy had to offer/price was reasonable. Only concern was when I made $100 deposit he did not tell me there was a cc service fee. It was a small amount but I would have paid by cashiers check or other. Customers should always be notified. Our next contact was with Richard. He was really good always pleasant answering all our questions and followed up when he was unsure of the answers. We made several changes to our items and he accommodated all of our requests plus offered us a better final price that really helped our moving budget. He was always available to take our questions over the phone and updated us followed up with the status of our goods from the beginning to the end. Movers in HI pick up was excellent they came with enough help to pack and tagged all items safely and handled all transactions professionally. Mover in CA delivery was good although he came by himself he could have used another mover to assist lifting heavy items. My husband had to help. Otherwise he was very careful and carried each item safely into our home had my husband check off all items on list very professional.

Only concern was when unpacking one storage container with books was filled with a colony of live ants. Ants were crawling all around some of the other containers too. My husband took a lot of time to disinfect out all of the ants then wiped down each book. Not sure how this happened? Perhaps somehow at warehouse or dock sitting before transit or at arrival to warehouse waiting for delivery. It took 40 days from pick up to delivery.

Move size: Partial Move Service cost: $4200

My experience with move happy was phenomenal. I was quoted a certain price and was actually charged the exact amount that I was quoted.

The workers moved my items very carefully and didn’t waste any time in my previous residence. Each item was labeled and itemized for my records that were sent to me by email.

I was told that my items may take up to 21 days to reach Florida, however, I received my items in one week.

The unloading crew was just as good as the loading crew. I definitely was a little concerned considering I had 4 large tv’s as well as a couple mirrors within my load. Everything arrived in perfect condition.

Prior to hiring Move Happy I had to turn around 2 different companies because they tried to up charge me when they got to my home. Also, Move Happy showed up with a huge truck in California and in Florida. The other companies pulled up in small trucks that I questioned as well as workers that didn’t look professional.

I’m from South Central LA and I don’t play games. I’m only writing this review because Move Happy really deserves it with all of the other sneaky rip off companies out there. If I ever move from Florida I’ll definitely call them again.

The companies that were definitely trying to get over were Eagle Moving Group and Van lines , stay away from those two for sure.

Move size: 1 Bedroom Home Service cost: $2650

Customer service 4 stars.

Pick-up movers (NYC) 0 stars.

Drop-off movers (LA) 5 stars.

So, so much damage to my formerly pristine furniture. My thick glass lamp (that I've moved with multiple times) that was gifted by my aunt to me and all my cousins was completely shattered. A bunch of important screws and some of my bed slat connector/holders were also missing.

I'm pretty sure the NYC movers think their dirty blue blankets that they use to wrap the furniture are some sort of invincible protective shield, allowing them to throw and drag and bump the furniture wrapped inside without any care at all.

The LA movers were the total opposite, but at that point, it was too late. They delicately delivered my belongings, but the damage was already done from the NYC pick-up movers.

Do not use Move Happy if you're moving from NYC to LA. Maybe only use them if you're moving within Cali.

Move size: 1 Bedroom Home Service cost: $2800

WE MOVED OUR OWN JEWELRY. OUR ERROR WAS WE MOVED THE JEWELRY BOXES INTO THE NEW HOUSE WHILE THEY WERE STILL IN IT. WE SAW THE WATCHES THE MORNING OF THE MOVE IN OUR OLD HOUSE AND AFTER THEY LEFT THE TWO WATCHES WERE MISSING. THEY CLAIM THAT IS NOT EVIDENCE. I AM A RETIRED TRIAL LAWYER. IT IS PERFECTLY LAWFUL EVIDENCE IN EVERY COURT AS AN INFERENCE. NOT ONLY THAT, BUT THE TREATMENT WE RECEIVED ONCE WE ASSERTED OUR CLAIM WAS UNPROFESSIONAL IN MY OPINION. GO ELSEWHERE, ANYWHERE BUT WITH THIS COMPANY.

Move size: 2 Bedroom Home Service cost: $2800