Long Haul Van Lines

Do not use this company! I was given a quote for packing and moving. In the end they wanted only cash-$500 more! Movers were very rude, late, on cell phones all day AND asked for a tip! My perfect furniture came with much damage, lost items still not recovered and broken furniture unable to be repaired. $2000 worth of damage and lost items. Was offered $67 for damage. The company had me file a claim with an outside company and would not take any responsibility. A year later I am still angry. I had to replace a desk as well as other items. I have moved locally as well as long distance and never had a problem. Very disgusted!

Service cost: $3000

I had a very stressful situation due to a death in my family. I had to move their furniture out in less than three days. I spoke with April who was very kind and assured me that the process would go smooth. I really wasn't financially ready for this. April helped me cut corners and the guys literally saved me hundreds of dollars. They all had compassion and got me a hardship discount, which I thought was over and beyond what they had to do. God bless everyone at Long Haul.

Service cost: $1300

DO NOT USE THIS COMPANY. I don't know how these people sleep at night knowing how much they're swindling customers. I was upcharged over $1,000 when they movers came and that wasn't even the worst of it. They called the night before they were supposed to come saying they "just couldn't make it", the movers smoked in my garage while they were loading my stuff and left empty drink bottles and cigarette butts everywhere, the company held my stuff for a week and wouldn't tell me when it would be delivered, they finally called at 9:30 pm asking if they could deliver my things at 3 am the next morning and then didn't show up the next day until I called them at 9 am and woke them up (the driver literally said "oh, I'm sorry, I slept late.) When my stuff finally got to me, some of the boxes had clearly been opened and sifted through (lids were switched on some of my plastic containers), I had SEVERAL broken items, and everything smelled like cigarette smoke. I regret using this company and want to do everything I can to keep other people from making the same mistake.

Service cost: $2800

I did read these reviews before making my decision and to be honest I was a little nervous but I chose this mover mainly because of April. She was very helpful and always either answered my calls or returned my call if she was out of the office. The other reason was my budget. Their binding quote of $1763 was well under the other 3 quotes which ranged from $3000 to $4400 but I did end up being charged $2000 at pickup. I had slightly less that what was on my inventory list but they used some packing materials that were not factored in.

The pickup was very late, after 9 pm, but it was on the day they said it would be. The guys were obviously tired but they got to it and had me loaded in less than 2 hours. The delivery was quicker than I even expected at 4 days after pickup. The delivery team was great. They went over and above my expectations.

The only damage that I had was a dent in my dryer and a broken lid to a plastic container. Overall, I am satisfied with the service that I received from this company.

Service cost: $2000

Hire this company to move my mom from OH to GA. They took over 30 days to deliver and where 2-hrs late on delivery day. They rushed in and rushed out not waiting for us to inspect the items. Had several damages and missing items. Company only offered to pay $62 when there was well over $1,000 in damages and missing items. Don't ever use this company for your move..EVER!! Their driver where foreigners that didn't speak much English at all. I'm in the process of filing a formal complaint against this company.

Service cost: $1875