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Legend Removals

4.2 · 103 reviews

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Address: Unit 3 Highpoint Business Village, Ashford, TN24 8DH

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Site: legendremovals.co.uk

Phone: 0800 7797 888

Email: ilya.longo@legendremovals.co.uk

Counties of operation: Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, Canton of Fribourg, Centre-Val de Loire, East Sussex, Hamburg, Greater London, Hampshire, Hesse, Kent, Land Berlin, North Rhine-Westphalia, Nottinghamshire, Occitanie, Oxfordshire, Pays de la Loire, Provence-Alpes-Cote d'Azur, North Holland, Capital Region, Zealand, Sicily, Surrey, United Kingdom, Wiltshire ..see more

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Legend Removals About Highlights Reviews Costs License Contact

Average service price

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£ 1914

International move average

6% less than market avg.

£ 330

Local move average

80% less than market avg.

£ 383

Long Distance move average

78% less than market avg.

How did we get these costs?

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Based on 103 verified moving reviews

Most reviewers said the crew handled furniture and fragile items carefully without damage. 57%59 reviews
- how carefull they work
  
  5.0 Samuel Rod Apr 18, 2024
  
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  Excelent service from LEGEND REMOVALS!
  
  I had amazing experience with Legend Removals. It was great job from them.
  
  Full moving service was provided from Germany to United Kingdom.
  
  Drivers did amazing job and it was a pleassure to look how carefull they work.
  
  Thank you Legend Removals for Perfect service.
- drivers who was carefull with my items and helped me assemble the furniture
  
  5.0 Viktoria Webbr Apr 02, 2024
  
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  Great Service!
  
  I had a great experience with Legend removals during whole move.
  
  Thank you guys for helping with my relocation.
  
  Professionalism on high level.
  
  Special thanks to drivers who was carefull with my items and helped me assemble the furniture.
- Not only did Alex proficiently handle my belongings
  
  5.0 Lesslie Mina Mar 06, 2024
  
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  LEGEND REMOVALS - REAL LEGEND!
  
  LEGEND REMOVALS TRULY STANDS OUT IN THE MOVING INDUSTRY! My recent experience with them solidified their status as real legends in the field. Opting for Legend Removals for my moving needs turned out to be the best decision, delivering unparalleled service quality that exceeded all expectations.
  
  The professionalism and expertise displayed by the Legend Removals team, especially by Alex, the driver, were remarkable. Not only did Alex proficiently handle my belongings, but he also shared invaluable advice on furniture maintenance, showcasing his background as an antique expert. His guidance on preserving the integrity of my vintage furniture for years to come was particularly appreciated.
  
  Alex's meticulous approach and dedication to his work left a lasting impression, demonstrating the exceptional standards Legend Removals adheres to. Their commitment to excellence is evident in every aspect of their service.
  
  I am profoundly grateful to Legend Removals for making my moving experience so positive. Should the need for moving services arise in the future, Legend Removals will undoubtedly be my first choice.
Most reviewers praised the moving crew for being professional, polite, and helpful. 53%55 reviews
- The movers themselves were great in the face of such adversity and poor planning
  
  2.0 Mark Messenger May 27, 2024
  
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  Over-promised and under-delivered
  
  I wanted to share the unfortunate and somewhat chaotic situation my wife and I endured when we were recently moved from the UK to Belgium with Legend. We booked and paid for a furniture lift (which is common when moving furniture in Brussels) through Legend, but when it turned up the operator said it had only been reserved for one hour, not nearly enough to offload two vans-worth of our stuff. I also paid nearly £1,000 extra to move an upright piano and specifically checked that the piano would go on the furniture lift, which I was assured by Legend it would. However, the lift operator said the lift that Legend had booked was unsuitable for a piano. It took three attempts in total (over 24 hours) to find a lift that would accommodate the piano, by which time our piano had gone to Holland and back, and even the operator for the 3rd lift was hesitant as it still was not the recommended lift for a piano, and only agreed after much persuasion from my wife. The movers themselves were great in the face of such adversity and poor planning, but one could see that it also really took its toll on them too. I wonder how long such a mediocre company will keep skilled and dedicated…
- The driver was friendly and patient
  
  5.0 Christiane Jourdain May 27, 2023
  
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  Trouble free
  
  Very happy with the service, well organised. I specially liked the fact that the admin was automatized although it was possible to speak with a human being if necessary. The delivery from UK to France was faster than expected and nothing was lost or damaged. The driver was friendly and patient. I would use them again.
- Everyone was so polite, quick to respond and pricing was by far the most competitive for this level of service.
  
  5.0 Camilla Hansen Apr 25, 2023
  
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  Exceptional from start to finish
  
  So impressed with this service. U.K. TO Denmark move and it couldn’t have gone better. Everyone was so polite, quick to respond and pricing was by far the most competitive for this level of service. Can’t recommend enough.
Some reviewers praised fair rates and final bills that matched the initial quote. 34%35 reviews
- The price was 3'500 cheaper than anything I could find in Switzerland.
  
  4.0 Steven Winkworth Oct 20, 2023
  
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  Switzerland to Hampshire.
  
  I chose Legend removals, because of their price offer. I have no regrets; the pick-up was on time in Switzerland and professionally handled. The delivery was made 3 days later in Hampshire in perfect order. The price was 3'500 cheaper than anything I could find in Switzerland. The communication was by email and WhatsApp, I Would have preferred by phone, but did not manage to get through. However, I would recommend them for their price/quality. I would use them again if needed for sure.
- recommended the right plan according to my needs, with great transparency.
  
  5.0 Eva Dinckel Feb 14, 2023
  
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  5 star experience, would definitely recommend
  
  Great experience overall:
  
  Needed to move my belongings internationally (UK to France).
  
  I was in touch first with the Sales Team, who recommended the right plan according to my needs, with great transparency.
  
  The collection date of my items was as communicated, with a smooth and quick pick-up process.
  
  Great communication through the delivery process with regular updates from the Ops teams on the movement of my furniture.
  
  No hassle either on arrival: my items arrived on the dates communicated and in the same condition as in London.
  
  I would definitely recommend, thanks again Legend Removals.
- the price paid was absolutely –in comparison with all the other estimates- the most convenient
  
  5.0 Antonio Cola Feb 09, 2023
Some reviewers noted responsive updates and clear communication from booking through delivery. 31%32 reviews
- The Operations and Sales teams were always very responsive to my requests
  
  5.0 Jeremie Dautriche Feb 27, 2023
  
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  Great move at short notice
  
  Great experience and stress free thanks to the whole team at Legend Removals. I contacted them just a few days before the planned move and they organised the collection and delivery in a very efficient and organised way. The Operations and Sales teams were always very responsive to my requests and the driver was extremely friendly and professional. All my goods were picked up and delivered on time with no damage.
- very responsive and professional
  
  5.0 Eline Boink Feb 10, 2023
  
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  Great experience, very responsive and professional. Everything was delivered in good condition and within the timeframe provided
- Before booking Ilya and other people at the office took the time to reply to all of our questions, which were answered promptly.
  
  5.0 Guzel Dec 21, 2016
  
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  Truly exellent.
  
  Our experience with Legend Removals was excellent. My partner and I moved within London area. We found Legend Removals on the internet. At first we did like their website, it tells you everything you need to know, and has an online calculator, which is very handy and easy to use. Before booking Ilya and other people at the office took the time to reply to all of our questions, which were answered promptly. They sent all the information we needed and were attentive to all our requirements. Thus, communication was very good, extremely supportive and reliable.
  
  The moving team were kind, polite and well organised. From packing to delivery in Wimbledon they worked hard and professional all the way through. They got all of our belongings in 2 vans, which we never thought could store it all, but they packed it all very nicely and carefully. Everything were delivered in-tact condition. Not to mention the price was very reasonable. It was definitely great value for money.
  
  It has been a pleasure to have you as a moving company, we would have absolutely no hesitation in recommending you to our friends, family and colleagues. Thank you and all the best, Guzel and Konstantin.
Some reviewers reported denied or ignored damage claims and unhelpful after-move support. 6%6 reviews
- Since then it has been impossible to get hold of the company.
  
  1.0 Ome Lawani Aug 29, 2026
  
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  Absolutely useless. Avoid like the plague.
  
  We contracted them to move out belongings from Manchester, England to Slovakia. Some of the goods did not arrive. The driver was aware of this yet he did not make any mention when he dropped off the goods at the destination in Trencin, Slovakia. Since then it has been impossible to get hold of the company. Emails go unanswered. The 0800 number on their website disconnects. The sales agent Jack Burton stopped responding to my WhatsApp messages. I did get a reply from the delivery driver saying some of my goods had been stolen and I should go to Calais police station to file a claim for the stolen goods. Why is that my responsibility? It means that if everything had been stolen they would have washed their hands off and declared it my problem. They are a bunch of scammers. Do not use unless you don't mind if your property is stolen. In which case why bother. They are cheap for a reason.
- I raised a claim since I took the insurance and it's been 10 days and I still haven't heard back
  
  1.0 Maud Bouillet Jun 22, 2023
  
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  Terrible Customer Service
  
  Very unhappy with the service.
  
  - The Delivery from UK to France took longer than expected. - They were unable to provide me with a delivery date in advance for me to book a parking space.
  
  - They didn't wrap any of the furniture so most of it arrived damaged.
  
  - It was impossible to get someone on the phone after I had paid the quote to solve all the issues.
  
  - I was told the day before the delivery that I needed to find someone to help the driver carry the heavy items because there was only one person for EU deliveries which wasn't specified when I booked the service over the phone.
  
  - After receiving my damaged items, I raised a claim since I took the insurance and it's been 10 days and I still haven't heard back and no one is picking up the phone.
- This is now November and they still refuse to reply to numerous emails which I have sent with regards to my damaged property.
  
  1.0 Shade Nov 11, 2018

Review summary

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4.2

103 reviews

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Reviews

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Christiane Jourdain

May 27, 2023

International move from London, Greater London to , Occitanie

Trouble free

Very happy with the service, well organised. I specially liked the fact that the admin was automatized although it was possible to speak with a human being if necessary. The delivery from UK to France was faster than expected and nothing was lost or damaged. The driver was friendly and patient. I would use them again.

Move size: Partial Move Service cost: £1086

Samuel Rod

Apr 18, 2024

International move from Hamburg, Hamburg to Bristol, Bristol

Excelent service from LEGEND REMOVALS!

I had amazing experience with Legend Removals. It was great job from them.

Full moving service was provided from Germany to United Kingdom.

Drivers did amazing job and it was a pleassure to look how carefull they work.

Thank you Legend Removals for Perfect service.

Move size: 3 Bedroom Home Service cost: £3800

Viktoria Webbr

Apr 02, 2024

International move from , UK to , FRA

Great Service!

I had a great experience with Legend removals during whole move.

Thank you guys for helping with my relocation.

Professionalism on high level.

Special thanks to drivers who was carefull with my items and helped me assemble the furniture.

Move size: Partial Move Service cost: £1800

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About Legend Removals

4.2 from 103 reviews · Ashford movers

Explore more Kent movers
See more moving companies in Ashford

Legend Removals has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is Unit 3 Highpoint Business Village, Ashford, TN24 8DH, but movers usually cover a much larger area.

Company Notes

We are an international relocation specialist based in London, UK, working with HNWI and C-Level professionals when they need our assistance with moving their houses and/or assets. We provide our moving services to over 160 countries and to 2000 different cities across the globe. Working with a high end clients we guarantee the quality and service at the high standards and totally bespoke solutions based on your needs, wants and convenience.

Is Legend Removals a registered company?

There are no regulations or any required licences for moving companies that operate in the UK; however, if you want to avoid potential issues, check whether the provider you have chosen is registered as a legal business. Verify Companies House records of Legend Removals here and make sure the moving company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of Legend Removals here.

How to check if Legend Removals is trustworthy?

For extra peace of mind when hiring Legend Removals you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organizations have certain standards of operation which members must adhere to. Here is a list of some of them:

BAR – British Association Of Removers
NGRS – National Guild Of Removers And Storers
AIM – Association Of Independent Movers
SSA – The Self-Storage Association Of UK And Europe
FEDEMAC – Federation Of European Moving Association
FIDI – The International Federation Of International Movers
RHA – Road Haulage Association
BSI – British Standards Institute
RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is Legend Removals cost for local moves?

We have calculated an approximate local moving market average price from 14 reviews of people moving within Kent to be £1649.

From 9 local reviews for Legend Removals, we have calculated an average moving cost of £330 for local moves.

This could mean that Legend Removals is cheaper with about 80% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Legend Removals cost for long distance moves?

From 382 reviews of people moving long ditance, we concluded that the market average costs are around £1755 when moving long-distance.

For Legend Removals, we estimate that their average long-distance moving costs will be around £383, based on 9 long distance moving reviews.

This could mean that long-distance moving services costs of Legend Removals for moving between states is cheaper with about 78% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

What is Legend Removals cost for international moves?

From 190 reviews of people moving from country to country, we concluded that the market average costs are around £2041 when moving internationally.

For Legend Removals, we estimate that their average country to country moving costs will be around £1914, based on 54 international moving reviews.

This could mean that country to country moving services costs of Legend Removals is cheaper with about 6% from the market average.

Note that these international moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like home size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from international movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Legend Removals. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Legend Removals - a professional company located in Unit 3 Highpoint Business Village, Ashford, TN24 8DH. Discover Ashford, Kent moving companies.

*MoveAdvisor may not be affiliated with Legend Removals and the estimates may be provided from other professional movers in our network.

Legend Removals