Konami Moving and Storage

Konami Moving and storage out of Los vegas is the worst company I have ever done business with. I was told by the booking company "prestige moving" that my items would be delivered right away. I hired a moving company because I did not want to deal with the hassle. When the moving company "Konami moving and storage" showed up at my place to get my stuff one guy showed up a day and hours late by himself so I ended up having to move most of my items into the truck myself and after my items were packed into the truck he said he was taking my items to a fusion center to be processed. I told him to take my items off the truck and I'd go get a Uhaul because I need everything right away. He called a manager who said it would take 7-10 days at the latest. I decided I could deal with that. They tried to charge a bunch of miscellaneous fees which they later had to refund because they did not add up. I was only 5 hours away from the destination by the way. I called the moving company "Prestige moving and storage to look into these things and all the numbers were disconnected. I asked for a recording of the call my move was booked on I was told that I would get one and never did. My items arrived after over a month (which the d.o.t gives them 30 days at max) in terrible condition, and once again the truck drivers tried to charge a misc fee, which I did not pay. Only after the company conveniently forgot to adjust my price for being over 30 days. My items were also damaged when they got to me. I had to throw away several pieces of furniture. If you are looking for a moving company or trucking service Hire a garbage truck instead Your stuff will get there sooner and in better condition. Fraudulent business activities, Rude staff when you call in to check on your items, they hold your things hostage, ask to speak to someone in charge they deny you. They do shady business and change the story and excuse every time you call for an update and act like you are bothering them. This company should be out of business and also the manager named Lily is trash as a human being rude to customers, and should never be hired to work anywhere again

Move size: 1 Bedroom Home Service cost: $2047

DO NOT CONTACT THESE PEOPLE. They are a part of a major moving scam, with Budget Van Lines (NOT the Budget you're thinking of) a broker based in Florida and CSI Claims Group. We were extorted, swindled, lied to, scammed 100% by this entire group of fake companies. The Konami owners were arrested in July 2021 in Las Vegas, thanks to victims of the scam, like me. We are still out a ton of money, they broke pretty much everything we own (upwards of $35k in damages) and damaged our home. STAY AWAY from these people. If I could give negative stars I would.

Move size: 2 Bedroom Home Service cost: $10000

Moved from southern California to Oregon..told 7-10 days and day movers came to pack was told legally 30 days as they where packing to put in truck..we waited 30 days and stuff was broke when it finally arrived..I wouldn't let them move our dog house after this..Beware the actually man that pulled in our culde sac with a eighteen wheeler full of people's precious things stacked on high..got out of truck and asked my husband for money right away!!NEVER EVER AGAIN..we can not replace the things that are broke!!Bad Customer Service!

Move size: 1 Bedroom Home Service cost: $1700

I CALLED THIS COMPANY TO MOVE MY ITEM AND C=GAVE ME A QUOTE WITH A WAS ASSURED ON. I WAS TOLD THAT THERE WAS NO SECOND PARTY. AS A RESULT I SAID AND SIGNED THE CONTRACT TO MOVE THE NEXT DAY. A REPRESENTATIVE ONF THE COMPANY CALLED ME AT 8 PM BEGGING THAT THE COMPANY COULD COME MOVE MY ITEMS FOR ME THAT NIGHT. I REFUSED AND WAS ASSURED ME THAT THEY WOULD PACK MY ITEM FOR FREE. A TOTALLY DIFFERENT COMPANY OF TWO MEN WHO WERE CHARGING ME AND DIDN'T EVEN HAVE CLUES ABOUT THE CONTRACT I SIGNED. I C=REFUSED SERVICES BECAUSE I WAS SCARED AND THEY HAVE REFUSED TO M PAY ME BACK. THE COMPANY IS A SCAM.

Move size: Studio Service cost: $1600