Kingsway Van Lines Inc

I must start by saying that the last thing I had to worry about was actually payment!! Great professional service provided by David and the office and all was as per the timings promised. The guys who came to pack were helpful and prepared, I also moved my vehicle thru them and the vehicle arrived in perfect conditioned as loaded. I was very satisfied with the weekend delivery and the fact that I gave them the address 4 hours before delivery and all went off very well.

Service cost: $3311

Recently relocated my family across the country to Quebec.  Had a rather good experience.  Movers asked me to post my review of them, and I put 5/5.  I am not a very picky person and in my opinion it was a good move.  Really had a pleasant experience with the delivery crew who helped me assemble everything and took away the debree.
A few years ago we moved through our work and the stuff was delayed by a few weeks, which was not pleasant.  Had to stay in a hotel.  But Kingsway was honest and delivered everything on time.  I was happy with their service overall, and was pleased with the final quote.  By the way the move was from Drayton Valley, AB to Laval.

Service cost: $3100

Avoid!   Kingsway Van Lines was selected after requests for moving quotes from 11 moving companies. Initial quotes were widely varied so I refined the terms to include quotes to move 6000 lbs., all fuel surcharges, all scale, long carry, special item, ferry, 5 wks storage charges and all other incidental charges that may apply. I didn't want any surprises. From this process I developed a short list and interviewed by phone, the top 5 qualified movers. Price was not a main criteria as the cost was going to be covered by an employer. Kingsway was selected for a number of reasons, including the ratings on this and another site.   On moving day, three turks and a truck showed up with Vega movers painted on the truck - Kingsway had simply subcontracted it out to a mover who I had rejected for very sound reasons. I had arranged for the mover to pack the fragile items - kitchen items, ornaments and pictures as well as clothing in wardrobe boxes. They did not bring suppplies to do so. I ended up having to pack them myself from newspaper I took from the condo recycling room.   The truck was partially filled when it arrived and didn't have enough room, no matter how hard they pushed - and they pushed regarless of what it was. They were unable to compress all of it and left a few pieces of furniture and a closet full of clothes. The clothes we were able to take in our car, but we had not planned for this.   I'll spare the details about their behaviour on moving day, but as tenants, we are now potentially faced with a fine by the condo corp over activities of the movers on our move out. It has not yet been resolved.   Despite the detailed quote process, Maya (Kingsway) sent me an invoice that included several additional charges. They did drop the charges on my insistence, but I view this attempt as invoice fraud.   At our new address, unloading was undertaken by another unmarked moving company truck. I caught one of them, in the truck standing on top of an antique dresser, pulling items from further back and had to tell him to 'get off', he was going to break the legs off. Most items were showing signs of rough handling.   On inspection of my belonging on unpacking it was clearly evident that the movers gave no care and attention to preserving the condition of items. They were moving what might as well as have been a sack of hammers. Of approximately 120 moving boxes packed, most were split, dropped on corners, punctured or compressed. Less than 12 boxes could have been reused for anything. Multiple art pieces had been put in a picture box with no protection between pieces and then often dropped on corners or compressed by larger items into small spaces. A sofa that wouldn't fit was twisted to the point of breaking the frame. Even strong items like a bed frame were bent. Tuff Turks!   The only saving grace was that our belongings arrived. I will not use them again, nor would I recommend their service. I don't know how to hire a reliable mover, so I will hire a lawyer to hire my next one or do it myself.     Kings Vandal Lines would be a more appropriate moniker. Then your household insurance would cover the damages.

Service cost: $7923

Highly Recommend This Company   My rep was David and I am impressed with his service and all the staff at Kingsway as everytime I called I had everyone giving me all the information I needed and no run arounds abou tthese "hidden charges" and "additional fees". The pickup was a a day late but no one could control the weather we experienced and even though the weather was horrible the driver and his hands were pleasant and cautious. The delivery was even smoother as nothing came damaged and Mark and Jason were great. Teh price was right and you really do get what you pay for. When I was asked to post a review I was all for it as I have moved serval tiems and this.. was by far the BEST move I have had and I will never use a another moving comapny again. If you want an easy move I woudl recommend using Kingsway because you get all the breakdowsn and no hassle.   Thanks David and thank you Kingsway!  .

Service cost: $3591

My furniture was picked up in Ontario on Nov. 14th. and my car was picked up on Nov.21st. Every time I call to find out where they are I get different answer. A couple of days ago they said that my furniture would be delivered this weekend and now they say that it will only be arriving in Edmonton this week end. They told me my car was in Edmonton and they were waiting for the yard to be plowed out and I would get delivery on Thursday or Friday. After talking to Tracy today she said they can't unload it because of black ice. I am trapped here without furniture and a car. This has been a very miserable experience and I hope nobody hires this company and has to go through what I.

Service cost: $3900

This was my first time using a moving company and did I ever luck out! My move needed to happen quite quickly, and when I say quickly it was a matter of days.
I submitted an online quote form and was contacted after typical working hours in under an hour.  I spoke with my assigned representative, Tracy, the following day and confirmed the details for my pick up and delivery.  As this was my first experience using a moving company I had many questions and concerns that were all answered in a manner that made me much more comfortable with the experience. It was literally that easy!  
Two days later the movers showed up right on time, I had also been given a phone call about an hour before to let me know that they were on their way. On arrival, the movers were friendly and beyond efficient in and out in approx 45 minutes. All of my furniture was carefully wrapped and attended to which was much appreciated.  
After that point, my entire life was on a truck bound for nb. Three days later I received a phone call from the driver letting me know that they were on route to deliver my items. Once again they were right on time and extremely efficient and very friendly.
I am still amazed on how quick, easy and efficient that this process was. I would, hands down, recommend Kingsway and would 100% utilize their services again should I be needing them.
Thank you again, Kingsway, for a seamless move!

Service cost: $2200

We moved from Mississauga to Antigonish, Nova Scotia, and the service we received was excellent. Our shipment arrived 3 days early and both pickup and delivery crews were very efficient, fast and professional. I have worked in the Transportation industry and am both leery and cautious when hiring moving companies but I have to say I have had a great experience dealing with Kingsway in all aspects of the services provided. Customer service was always quick to respond to inquiries and were polite and professional.
One thing I recommend for anyone contemplating a long distance move is to insist on a weight certificate showing the empty vehicle weight and to be present when the shipment is weighed after pickup. This prevents any surprises on delivery and will give you an accurate estimate on the expected cost. This applies to any mover that charges based on weight.
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Service cost: $3248

After deciding to move back from Toronto to Montreal, I was concerned about finding the right moving company to move my 1 bedroom condo items. I reviewed and received about 10 quotes from several moving companies. Many were overpriced and some were so low that it didn't feel right. After receiving my quote from Liz in customer service and asking her numerous questions, I was satisfied that their quote was the best option. On the day before my move, I received a call from dispatch confirming my movers would arrive in the morning (as I had confirmed my condo elevator was reservced in the morning). On the morning of my move, dispatched call to confirm the movers would arrive within the hour. The 3 movers (Sammy, Ismail & Brian) arrived and were professional, efficient and itemized all my belongings on a list and put stickers on all my boxes/items. I received a copy for my records. They worked so well together. As I was moving to a different province, my moving truck would deliver my items the following morning. As the next morning was raining heavy, the driver (Harp) called to say he would be about 30 minutes late due to the rain (which he was). Both Harp and Ahmed worked fast and diligent in the heavy rain to deliver my belongings. In both the pick-up and delivery, no items were lost or damaged. I would definitely use Kingsway Van Lines again on my next move. Note: The only reason my final price was more than my quote is because I added more items (flower planters) to my truck and it was worth the extra dollars so I didn't have to pack my car.

Service cost: $950