Home Movers DFW

Scheduled my move last week and Thank GOD they were unprofessional enough to let me know they were “getting a late start”! (No explanation as to why, no apology for the inconvenience) they had to push my appt back 2 hours. Meaning instead of being at my place between 1-3pm it would be around 5pm! BIG INCONVENIENCE! Then I get a call at 4pm stating they would be at my place in an hour! Which would have put them there at 5pm! At 5:15 I had had enough and sent them a msg on Facebook letting them know I would need to reschedule! They get pissed at me and sent messages which have now been deleted by this so called shady moving company that I was not to ever call them for their services again! Which I had not planned on ever calling them again anyways! But the nerve of a company having so many “BAD” reviews to get mad about a situation they created! Is just unreal! Sorry for all you guys that had property destroyed!! But these losers never got to touch my stuff to destroy!! Thank you Jesus for that blessing in disguise! I would not recommend them, nor call them stay as far away from this company as you can

Move size: 1 Bedroom Home Service cost: $265

Jamal was extremely helpful and professional. As a single woman who drives a regular car, I had no way to get my new mattresses home. Sam's club does not offer delivery. Even though the day I needed was fully booked, he worked very hard to fit me in. Very good representative for the company and made me feel like my business was important. He had excellent communication and kept me informed of his progress with my needs. I will definitely use this company in the future.

Service cost: $99

I want to share my recent experience with a moving company to help others make an informed choice. As a licensed Texas Real Estate Broker, I value transparent business practices and clear contracts. Unfortunately, this company fell short in several aspects, and I strongly advise against using their services if you care about the safety of your belongings, good customer service, and compliance with state and federal regulations. Below are the negative aspects of my experience.

- Poor booking practices

- Lack of communication about booking times and procedures.

- Unreasonable expectations from the company (I had a phone issue, and the owner assumed I canceled, which was not the case).

- The company arrived with an unmarked box truck, without any Dept Of Transportation number on it.

- Inadequate insurance coverage.

- Lack of background checks and proper training for their movers.

- A confusing and contradictory contract that shifts responsibility away from the company.

- Pressure to sign the blank, invalid contract before moving items, resulting in the company refusing to proceed with my move

- Their contract was pre-written with language that said, I, the consumer was satisfied with my move and I was required to sign it prior to the movers moving my items (how fraudulent is this!!)

- The owner posted negative reviews about me cancelling the move on my professional real estate pages with 1 star ratings!

I declined to sign their contract and asked them to leave, which led to the owner posting negative reviews and complaints on my business page, which were unrelated and unwarranted. This is a form of defamation, and I take it seriously. The company insisted on cash and Cash App payments, which offer less consumer protection.

Keep in mind, consumers, you have the freedom to choose a moving company that respects your rights and treats you professionally and you should never feel forced or threatened into signing unclear contractual agreements.

Move size: 4+ Bedroom Home Service cost: $330

  Awful! When I scheduled my appointment for the movers to come out I was greeted nicely by Mark Molina he was very nice and helpful. Once the movers came the what was suppose to be a smooth transition changed to a nightmare. Let me first say that the movers were approachable and kind to me.  However, the two men that moved me damaged 2 items of mine as well as broke one. They were not skillfully prepared to take down my washer and dryer therefore I had to leave my home and run to Walmart to purchase pliers ($13) which they never reimbursed me for as they stated they would and they took with them to their next job. Also they took longer than any move I have EVER had, taking a total of 5 hours when it normally takes 3. The movers were new partners as they blamed each other for the things that damaged and broke behind each others backs to me; the customer. I call their manager Mark Molina the next day only to be rudefully spoken to and interrupted  saying  "are you done yet..are you done yet" and " here is the claims email for your damagers; good bye." This has been the worst experience I have ever had with a moving company and I will never use them again! I give them $300 for the manager of this company to speak in the way that he did along with the reckless service I already received from the actual movers.  .

Service cost: $300

P** POOR MOVING COMPANY is the best way to describe this moving company. First of all, the staff showed up 8 minutes late (outside their 2hr window). I had to help MOVE the furniture after I saw that it took them an entire hour to move one L shaped couch. To top the icing on the cake, the company doesn't allow their drivers to take the fastest route (i.e. toll route), so the drivers go all the way around the world to get to their destination. A 25 minute drive becomes an HR 20 minute drive. Then they try to nickel and dime you over 60 dollars. The MGR is rude. doesn't care about customer service and the guys working for him encourage you to call the BBB because they know that the company is a sham. They only take CASH payments so im sure they're not paying their fair share to Uncle Sam also. I could go on and on but I would rather make 80 trips in my hoopty than use these clowns and I'd STILL be faster than they were moving me.

P.S. I have to give a star. that's the only reason I'm doing so. CLOWNS OF THE 21ST CENTURY.

Move size: 3 Bedroom Home Service cost: $460

BEWARE!! DO NOT USE THIS COMPANY! PLEASE READ THIS REVIEW IN IT'S ENTIRETY!

These are the most horrible unprofessional greedy so-called movers I have ever encountered. There is so much damage to that was done to my furniture at the hands of the movers and greedy practices of this company. First off, they are not equipped for major jobs of moving an entire household. The only trucks this company owns are 24/26 ft trucks that have been purchased from the UHaul company. A clear indication that if you have a 3-4 bedroom household to move the movers will have to make more than 1 trip. Since time is money then you have already exceeded the 3hr time rate.
The agent who processed my reservation did not tell before hand that their trucks were only the standard sizes. I would have elected to not use their services because of the amount furniture accompanied with boxes I had, I knew for a certainty I would need real moving company trucks with sizes larger enough to accommodate my furniture.
Next one of the movers was unprofessional in his language and the other young man was very inexperienced. I think they worked hard but they had no resources thus causing them to work hard and not smart.
They started off like the hare in the tortoise and hare fable. However after 2 hours they started making irresponsible decisions and everything started going downhill.
This moved lasted 10 hours!!
They tore 2 leather sofas, broke a decorative item; dented my stainless refrigerator in SEVERAL places; tore the fabric of breakfast nook dining chair; took out the screws of refrigerator door and forgot them in workers pocket; took screws out of glass table set, did not put all screws back into set; did not put support legs back on night stand; scarred tv console and second bedroom foot board, chest of drawers and nightstand; did not put pins in drum of washer and pins are now missing; borrowed pliers and kept them; left large items at previous residence.
These are just a few of the damages as a result of using this obviously careless and money-hungry moving company.
I had to call the police because the worker gave me an amount to pay and said if they went over the time after, he wouldn't charge anymore. Well at 5:00 p.m. he stopped and said the company said I would have to pay an extra $89 dollars. I refused, so as a directive from the office they stopped unloading the truck and moved the truck to a location where I didn't know where they were.
Lastly I did get my furniture, the company and I have been in constant heated arguments as a result of the horrible experience I had. They are not willing to replace tools that were taken during the move and is making excuses by saying everyone makes mistakes. Really that many mistakes with another person's property and charging the rate I paid.
Clearly disgusted!!

if ANYONE IS INTERESTED IN TAKING LEGAL ACTION AGAINST THIS COMPANY PLEASE EMAIL ME AT:
elizabethbrwn@yahoo.com``.

Move size: 3 Bedroom Home Service cost: $560

Home Movers are thieves and a bunch of crooks! It took them 7 hours to move my 1 bedroom 650 sqft apartment from building 3 to building 5 within the same apartment complex and they didn't even get the job done. I had to hire another moving company to move the rest of my items. Home Movers damaged my couch and also charged me over $500 for the move due to errors committed by them. I've called numerous times but I keep getting blocked and I've also written emails but Home Movers have not even acknowledged them. These people have absolutely no values or ethics. They are only after your money in any way possible. Please Do Not Hire these criminals if you value your time, money and personal belongings. The are one of the worst scumbags!

Service cost: $560

They were scheduled to arrive Thursday the 2nd between 3pm-6pm. I contacted the office and was told that the crew was running late and would arrive no matter what. Later, I received a call from the driver at 9:30pm stating he would not be arriving and could fit me in the following day at the same time. I explained to him that we had to be out of the house and could not afford to wait until that time. He quarantined us they would arrive at 11am on the 3rd due to the cancellation and get us moved. Needless to say they arrived at 9:30pm on the 3rd and didn't finish until 3:30am that Saturday morning. Once they finished I realized they had scratched and broken several items including putting the baby's crib together backwards. I was originally scheduled for a 2 person crew and was charged extra for a 3 person crew that arrived. It's sad that the only apology for the incident came from one of the crew members NOT the office. What a poor example of customer service.

Service cost: $380

I called to get pricing and schedule a move. I was given an hourly rate of $65 per hour to move a bed, nightstand, and dresser. The day of the move - 3 hours before the move - got a call from Home Movers saying the price was wrong and it would now be $85 per hour instead. This added approx $120 to my bill. I understand mistakes happen and asked the owner, Mark Molina, if we could compromise since it was their mistake - I pay an additional $80-$90 and they take care of the $40..his response was a flat no!! He also indicated he was doing me a favor. I'd already given my apartment the move out date and with only 3 hours notice had no choice but to agree to the last minute price increase.

Service cost: $299