Full Value Van Lines

After over a decade in our previous home, we relocated to be closer to family. I wish I could give them 10 stars! Our experience with Full Value Van Lines was stellar and about as stress-free as a massive move can be. Olivia's clear communication made all the difference. We even had to change our plans about three weeks before moving day (swapping storage for an apartment), and she effortlessly secured a driver for us. The crews at both pickup and delivery were incredibly nice. I highly recommend Full Value Van Lines for your next move. You won't regret it.

Move size: 3 Bedroom Home Service cost: $3630

WARNING TO FUTURE CUSTOMERS

My experience with Full Value Vanlines has been extremely concerning.

Before booking the move, a sales representative confirmed in writing that I was approved to pay the entire balance with a credit card. I relied on that representation when agreeing to the move. Their own contract also states that credit cards are accepted (with a surcharge).

However, after my belongings were picked up and already in the company’s possession, I was suddenly told that credit cards were not accepted and that I had to pay using cash or Zelle instead. My belongings were being withheld until I used one of those payment methods.

The driver, and the Manager Derrick, was also extremely rude and unprofessional when discussing the situation and made no effort to resolve the issue or honor what had already been agreed to in writing.

Changing payment terms after a company already has a customer’s household goods puts customers in an extremely difficult position and raises serious concerns about how this company operates.

Because of this situation, I am documenting everything and filing formal complaints with the Federal Motor Carrier Safety Administration and the Ohio Attorney General’s Consumer Protection Section.

I strongly recommend that anyone considering this company be extremely cautious and make sure every payment term is honored before allowing them to take possession of your belongings.

Move size: 2 Bedroom Home Service cost: $1500

Great service right from the start! My estimate with Ashley was incredibly accurate. I compared her estimated weight to the actual final weight sheet, and she was dead-on. The Full Value Van Lines crew that loaded our truck was top-notch. They had boxes lined up by size in the driveway, fully prepped for the trailer. They took great care wrapping furniture in blankets and boxing mattresses. When our items arrived, the unloading crew figured out our system perfectly. We had color-coded tape on each box and a large house diagram by the front door, and every single item made it to the right room. I shopped around, but went with Full Value Van Lines because of their stellar reputation in the industry. I was not disappointed.

Move size: 2 Bedroom Home Service cost: $4620

They said they would drop off my girlfriend’s belongings the following day. The following day instead of being in Western Washington, they were in southern Idaho. The day after that, they showed up and demanded a money order and will not accept credit card or checks. This company is the worst. Do yourself a favor and do not allow them to broker your load. They will do nothing to represent you. The final bill is more than double the initial quote from all the hidden fees and extortion. It will be taken to court.

Move size: 3 Bedroom Home Service cost: $4000

Full Value Van Lines exceeded my expectations. Communication was clear and responsive, even when my plans changed more than once. On moving day, a few unexpected issues came up, but the team stepped in immediately, coordinated with building management, and made sure everything was completed the same day. The movers were professional, organized, and worked quickly. They carefully wrapped and protected my furniture and handled pickups from two separate locations without any difficulty. I am very glad I chose Full Value Van Lines and would absolutely hire them again.

Move size: 3 Bedroom Home Service cost: $4920

Full Value Van Lines truly impressed me. This was the first time I hired professional movers, and the experience could not have been better. The team was patient, accommodating, and extremely careful. They safely moved my 100-year-old piano down a very steep staircase with remarkable skill. Everything was packed and transported thoughtfully. There were no hidden fees, and all details were explained clearly upfront. An affordable, honest, and highly professional company. I am incredibly grateful.

Move size: 3 Bedroom Home Service cost: $5920

I worked with Full Value Van Lines on a particularly challenging job involving a heavy fiberglass float tank. From start to finish, the team showed exceptional coordination and expertise. The move required navigating tight stairs and structural adjustments, and they returned multiple times to ensure the job was done correctly and safely. Their experience and dedication were evident throughout the entire process. I am extremely thankful for their professionalism and persistence. For complex or difficult moves, Full Value Van Lines is the team to call.

Move size: 4 Bedroom Home Service cost: $6854

Absolutely phenomenal service from Full Value Van Lines and worth every penny. This move marked a really special new chapter for my husband and me. We had been planning it for a long time, and while we were excited, the idea of packing and relocating everything felt overwhelming.

From the first conversation, the team made us feel completely at ease. Amber was responsive, organized, and professional throughout the entire process. On moving day, Spikes, Marlon, Brandon, and LaBrandon showed up ready to work. Since this was our first time hiring movers, we did not know what to expect, but they handled everything with confidence and efficiency and told us to relax while they took care of it.

They worked quickly without cutting corners and treated our belongings with care. We even stepped out to grab lunch together, and they still completed the entire move in one day. That level of dedication really stood out.

It was honestly a little sad to see them go because the experience was that smooth. We would absolutely use Full Value Van Lines again and recommend them to anyone planning a move. 10 out of 10 experience.

Move size: 2 Bedroom Home Service cost: $4650

From the very first call to discuss pricing and details through the final box being placed exactly where we wanted it, Full Value Van Lines delivered an outstanding experience.

They helped us with packing supplies, handled the necessary permits, and packed the truck with real skill for temporary storage. Everything was transported safely and returned in the same condition just two days later. Watching your entire home drive away on a truck can be stressful, but their team made the whole process feel secure and organized.

The crew was professional, friendly, and incredibly helpful. They even kept things light with a bit of humor when the day got challenging. The office staff was just as impressive, answering every question patiently and keeping us informed at every step.

We truly felt taken care of from start to finish. Highly recommend Full Value Van Lines for a smooth and reliable move.

Move size: 3 Bedroom Home Service cost: $4360

This was my first time hiring a professional moving company for a long-distance relocation, and I am so glad I chose Full Value Van Lines. Previously, I did it myself, but never again! The entire team exceeded my expectations. They stayed on budget and arrived right on time. Emily was fantastic from the initial quote to the final delivery, offering excellent communication. David, our driver, was amazing. He and his crews at both the pickup and drop-off were efficient, polite, and professional. Huge thanks to Emily, David, and the whole crew for a positive experience!

Move size: 3 Bedroom Home Service cost: $5950

A+ all the way. We got four other quotes for our cross-country move but ultimately chose Full Value Van Lines. Their pricing was competitive, and they gave off a very trustworthy vibe right from the start. Megan really sealed the deal for us—she was prompt, honest, and perfectly clear in every email and call. The on-the-ground teams at both ends of the move were fast, careful, and highly professional. Our driver kept us updated from departure to arrival. They executed this big transition brilliantly.

Move size: 2 Bedroom Home Service cost: $3190

We had an absolutely outstanding experience with Full Value Van Lines for our recent move. It was a complex relocation involving our primary items and a secondary drop-off location. Sarah was terrific to work with and even found us a perfect solution for a two-week hold until our new home was ready. The packers did an incredible job with absolutely zero breakage! Our driver, James, was hands down the best we have ever had. The loading and unloading teams he selected were careful, easy to work with, and even pushed through a holiday weekend. Sarah coordinated everything beautifully. I cannot recommend this company enough.

Move size: 2 Bedroom Home Service cost: $4650

I had to move last minute for work and was put in touch with Full Value. They made the process easy and although they were not the cheapest I felt they were the correct choice due to the rep being so helpful and explaining everything to me.

On the pickup day the crew arrived and went right to work getting everything wrapped and loaded. Everything was taking to the new house and put back together and nothing was damaged. Over all I was very impressed and will be using them again if I ever move

Move size: 3 Bedroom Home Service cost: $3280