Federal Relocation Services

Quote was constantly changing and still fell 30% short of what my final services cost was. Unacceptable margin for error. Their emergency assistance hotline, intended for day-of-moving services, was not attended on the day of my move and I was left to sign the contract for receipt of goods prior to the movers actually unloading the truck. Hidden/misrepresented fees were common and naturally there was no cooperation in seeking recourse/accommodations after the move was complete. Countless calls and several e-mails went unanswered in my attempt to "open a case" per their own recommendations.Their services are in no way competitive with other shipping companies and you should look elsewhere.

Move size: 1 Bedroom Home Service cost: $2463

This company is a scam! You sign an agreement with a nice lady who explains everything and makes everything sound great. You agree on an "Inventory" and she gives you an attractive price. She assures you that they won't be additional costs and after you pay one third of the fee she goes away. You will never speak with her again. Now you speak with "Operations". From this point on whatever you agreed with person number one doesn't count. At relocation day, a different company show-up and the problems begin. Different things are not included and will be done at extra cost. But the biggest problem is that this second company doesn't care about the inventory, they charge by cubic feet so with their calculation, the price is double what you had agreed to. By now you have already paid 2/3 of the fee and your furniture is in the truck going to its destination. As the truck leaves, you get an email with the new price. If you complain and tell they you will not pay the new fee, they will just tell you that they will put the stuff in storage and charge you a daily storage fee. What a scam! Stay away from them.

Move size: Partial Move Service cost: $2300

**WORST. Service. EVER* ** I booked with this company in February and paid deposit for June move. First they changed my agent. Second they would not respond to phone calls with new agent. Third did not show up on the schedule day made a phone call on the second day of move to let me know that they were broken down and would be three more days. On the third day there was no communication until late and I was informed that they would not be picking up my Adams and we're going to refund my deposit. Here it is middle of June and I'm still waiting on them to refund my deposit. That to me is theft. Do not use this company if you can find someone else.

Move size: Studio Service cost: $1000