Everest Relocation

I have call this company to help me get moving they miss the window they give two times and trying to put the blame on me they sent a deferent company they came and they was trying to changed the price and added and extra $1900 the bad part is the hold time Everest relocation are calling me my phone is saying scam like number i ask about it he said maybe it's because I'm getting a lot of calls from the same company ?I'm trying to see if i can talk to someone now so please be careful people not everybody/company does what they say still waiting on them to say we are sorry for being late and getting things so wrong sad God don't sleep.

Move size: Studio Service cost: $3900

Scammers! Do NOT use these people! They will charge you an arm and a leg and book the cheapest unreliable people. Then once the movers come to pick up you’ll get charged an additional leg!

The original quote doubled once the movers arrived. My stuff has not been scheduled appropriately. Everything is a mess. They take advantage of people that are in a stressful situation of moving and make it the worst experience. They have no respect or empathy for their customers.

Disappointing that these people are capable of doing such shady business!

Move size: 2 Bedroom Home Service cost: $1200

Everest uses 3rd part companies to help transport.In my case it was Lamar Moving Inc. the driver ignored my calls, their dispatch team was very RUDE and my items arrived later than my original delivery date. They called at 8:45 p.m. to tell me my items will be delivered the next day. Once they arrived, they charged me an additional “carrier fee” to move my items into my apartment! He literally made up a price. First it was $350 then $300. I tried my best to avoid this fee because my unit is located on the 1st floor, 3 doors down from the entry. I am a single young female trying to argue with 2 men about delivering my property. I tried my best to contact Everest to help settle this disagreement, of course no RESPONSE so I was force to pay and watch them literally roll my items into my apartment on a dolly. Mind you, I gave him cash so he did not mark the money on my receipt he put it directly in his wallet!! I had to call Everest 5 days in a row just to contact Susan (a supervisor). She explained there was nothing she could do given that I already paid and how I should of called Everest ( in which I called them several times!!). Please be warned they are not open 365 days and the price you agree on can quickly increase at the time of delivery. The whole process was very frustrating, unorganized and lacked customer service.

Move size: 1 Bedroom Home Service cost: $3500

I had a very last minute commercial move that I POTENTIALLY needed help with and talked to a man named Clark. I was adamant that if I were to put money down that I needed to make my deposit refundable because the move date was not certain. Clark assured me he would do that for me over the phone. I had to move by myself that night and they couldn't send a team until the next morning. When I went to them for a refund since they weren't able to service me, they refused to refund my deposit. They will say anything to get you to give them your money. Now they are being dicks about the refund and refusing to honor their word. Now I have to dig up security camera footage to show as proof that he told me over the phone that he would make it refundable to submit for my chargeback. STAY FAR AWAY.

Move size: Commercial Move Service cost: $1300

Do not look at the positive reviews they are probably fake!! This company is a complete scam and should be shut down.

NOTE: this company is a brokerage firm and hires the worst subcontracting moving companies it can find.

In short - they do not communicate at all. You'll never know when your movers will show up or deliver your items. You'll end up paying SIGNIFICANTLY more than what you were quoted. Your items will be damaged or lost and the company will make absolutely no effort to make you whole. In fact they do everything in the power to not make you whole. I spent a fortune with this company and it was the worst experience I've ever had with a BBB rated company.

I implore you to look elsewhere - find a local mover who is willing to do a big trip or sell your items and buy new ones. Anything but using these guys.

I'm currently looking into pursuing legal against these criminals - this practice needs to be stopped before this happens to anyone else.

Move size: 3 Bedroom Home Service cost: $16000

I wish I would have read the reviews before I signed a contract. Bc of issues with the truck (bc apparently moving companies only have 1 truck) my pick up date was pushed back a day. Of course, no one tells me this till the day before. I’ve called multiple times only to hear “we’ll call you back”. No one ever calls back. Previous reviews are correct, Susan is the WORST. Just poor customer service all around and this woman had the audacity to raise her voice at me. Never in my life have I been treated so poorly as a customer. We’ll see if they even show up to move me tomorrow. I feel like I got scammed out of a lot of money. DO NOT TRUST THESE PEOPLE!! If I could give negative stars, I would. If I could cancel and find a mover in less than 24, I would. I did read the reviews after I already committed to Everest. Clark the sales representative tried to say these bad reviews are fake… they are not!

Move size: 1 Bedroom Home Service cost: $2470

I asked for over a week and a half for the company to provide me with their insurance information and was ignored. I sent a cancellation email to the appropriate email on file in time for a refund of my deposit and they are outright refusing to honor the cancellation. Thankfully I paid with my credit card and my credit card is helping me. I cannot imagine how terribly things would have gone had I allowed this company to drive off into the sunset with all of my belongings given how I have been treated over a simple refund. DO NOT USE THIS COMPANY THEY ARE A BUNCH OF PREDATORS!

Move size: 2 Bedroom Home Service cost: $633

Very professional at first until you pay the deposit to book. After booking, no response or heads up and they missed the pickup window. When they did show up, they tripled the quoted amount! When I canceled staying the quoted amount is a third of what they’re trying to charge, they kept my deposit and wouldn’t give it back because I “cancelled!” They voided the contract when they missed the pickup window and tried to change the amount due but I canceled so I don’t get my money back. Complete scam!!!

Move size: Studio Service cost: $3866

They subcontracted the move to a tiny company that was terrible. Price ended up twice the estimate for less moved than the original quote. Broken 65 inch flat screen no compensation. Took apart furniture and did not reassemble on delivery. Had to call sleep number out to reassemble bed again no compensation for my extra expense. Everest does not care who they hire. When I called them they said they were like a matchmaker and could not help with the other company. DO NOT USE EVEREST

Move size: 2 Bedroom Home Service cost: $5700