Elite Moving & Storage

My wife called 3-4 moving companies from google. Оne of theme was Еlite moving sun valley. Val was at our home and gave us flat price for the total move. It's not our first move so we know how it works and what we need. One of this was flat price bottom line. No extras, no negotiations at the day of the move and that what we asked all for we contract. On the day of the move the men went true the contract whit us and did not mention anything about extras. All he asked was how we going to pay and they started the work. It was so nice to start stressful day like that. The guys did beautiful work. No damages, clean and no extra charges. We will use only Elite for our next move. Thank you Val and Elite team.

Service cost: $1000

Do Not Use This Company They Scam Trusting Customers   Elite Moving and Storage of Sun Valley California is in my opinion running a scam moving operation against its customers. My partner and I have moved from Los Angeles to Milwaukee and before our move we were able to get ahold of anyone at Elite Moving within several rings of a phone call. Now in order to receive all of my furniture etc. they are IMPOSSIBLE to reach. Phone numbers are disconnected, other numbers go straight to voicemail, emails are not responded to. We are trying desperately to find out when we will receive our furniture and they refuse to cooperate. Donna and Crystal in dispatch have promised 4 times to respond with an ETA and they have not. Our contract states that "A company officer must contact to confirm delivery time frame with the customer before the shipment leaves for destination." This did not happen Driver will inform customer of time frame at least one day before shipment is delivered. This too is not happening. Not to mention that our original estimate was grossly underestimated. $1659 became $3005 very quickly with fees I was not informed of prior to booking with the company.

Service cost: $3005

I recently used this company to move my stuff from California to Texas. The communication was terrible. The movers that they sent did not have papers to be able to get on base, so more people had to be sent the next day. Then they were supposed to be in Texas on a Monday and the finally got their on Wednesday about noon. When it got there, there was only one guy who was in his 60's to unload the truck.. So he picked up some kid off the street to help him move all of my stuff in my apartment. Then they put EVERYTHING in one room and left me to put together 2 beds, one of them is still not together b/c the room it goes in is FULL! OK that part is kinda not too big a deal, but I was missing over $700 worth of stuff. We were quoted one price and then charged double the amount we were quoted. Fine, but at least get ALL of my stuff here. Now I cannot get ahold of anyone to find out where my missing items are. I DO NOT RECCOMMEND this company for any kind of move or storage.

Service cost: $4111

Elite Moving and Storage did a great job with my local move. On the day of the move we were a little behind getting things ready but they took apart our beds, tables and just worked with speed and grace. The crew was awesome - very professional and cool. We only moved a few miles away but moving is moving and so glad we chose them. Once at our new home, the movers did not damage anything and they way they wrapped our dressers with blankets and how they taped things worked well. I moved our own fragile stuff like T.V. boxes with delicates but that is a common sense thing to do.

Service cost: $600

We just had Elite move us this past weekend and it was pleasant surprise. We used 4 strong gentleman. We moved from 2nd floor and they had to use the balcony for one large sofa. Last time we moved with another moving co. It was OK. It just the guys ware unhappy with what they doing for living. Elite guys were very nice and had great attitude. Our move wasn't that big but the issue with the sofa was bit pain. This guys handle it like pros. If you need good moving co, call Elite. Strong guys and good attitude. Ask for Avi, the foreman. Thanks guys.

Service cost: $900

I used Elite about year ago local in LA and they ware wonderful.Recently I call them to move my parents from GA to CA, they are at there 80 and not so easy to work with when it comes to there personal space.Elite guys ware there for 2 days and have not heard anything but how they are so wonderful.last Monday we received the shipment to my parents new home set it all up parents all happy no complaints.I am very happy and thankful. I will definitely recommend Elite and will use them againThank You very muchN.D.

Service cost: $4600

This company gave me a quote of $1770, however, jacked the price up to $3000 once our stuff was on the truck. They charged me $300 because their moving guys had to walk down a "long" hallway.

They failed to communicate ANYTHING to me once they took our stuff. Ours emails and calls were never returned by anyone in that office. When I did get someone on the phone their favorite expression was "I DON'T KNOW." I asked to speak to a manager and was told "he hardly ever comes in." That same manager was suppose to call me and in TWENTY DAYS never did. They told me my stuff was on the way and that they couldn't get a hold of the driver. FINALLY someone gave me the direct number to the driver. I called him and my stuff was in fact NOT ON THE WAY. It was still sitting in their storage facility in California. This company is extremely dishonest. They did nothing but lie to me from the start. It took 21 days for my stuff to get from California to Illinois. The delivery drivers were rude and I was NEVER told that they require a POSTAL money order. Please do your research before hiring this terrible company.

Service cost: $3000