Dedicated Van Lines

Really gotta give it to them at Dedicated Van Lines. They took away all the pressure and stress of moving on your own and handled everything. We got them at a great rate and they loaded all the furniture and packed up the whole house. The other companies that called us wanted way too much money and told us there was still a chance the final price could change. The moving rep we worked with at Dedicated went step by step explaining every detail and made sure we were protected on the back end. You can tell by the way they handle themself they are successful. Great work and prices with friendly sales people.

Move size: 2 Bedroom Home Service cost: $4250

This wasn’t easy funding a reliable moving company at all. It got much easier once we reserved our move with Dedicated Van Lines but upon until that it was a lot of work. I’m on a busy schedule so I don’t have time to tell every company each piece room by room like they asked me to do. So what I did was made one master list and worked off of that. Dedicated took the list and fined tuned it and showed me exactly how it would be priced and made suggestions how I could save on top of that. I appreciate the fact they had sales people that worked late after hours because I can’t talk during the day if 9-5. Together we made the move work for both of us. I got the move done in my timeline within my budget and they were able to fill thier truck and made it worthwhile for themself. Teamwork and straight talk equals satisfied customer.

Move size: 3 Bedroom Home Service cost: $4500

Dedicated Van Lines saved our sanity with our recent relocation. We were told by our landlord we had to pack up and move. That was stressful enough on top of finding a company that we can trust with the people in my family’s things. I would definitely recommend them. The staff we spoke to inquiring about our things were so kind and thorough. That made the move the easiest. Everything came in one piece. Nothing broke and it came on time. If you need a moving company quick, thorough and trustworthy definitely choose Dedicated Van Lines. You won’t be disappointed.

Move size: 3 Bedroom Home Service cost: $4600

If you’re not sure about a moving company and it seems like they are all the same call Dedicated Van Lines. They were the Least expensive and the easiest to work with. The hardest part about the whole thing was putting together a list of items. We listen to our sales associate and followed his directions and the relocation came out perfect. All the paperwork we got from them was self-explanatory and easy to understand. We didn’t feel like we needed a lawyer just to look at our moving paperwork this was a simple move in our minds. We just want to be picked And delivered on time without extra charges and sure enough that’s what happened and that’s how it should be. We can’t rate them high enough.

Move size: 4 Bedroom Home Service cost: $6500

This is a great company. Thank you Dedicated Van Lines we could not have done this move without you. We wanted a full service move. We wanted a moving company to come over and wrap all the furniture, blanket wrap glass tables and pack up every single piece that needed a box. The movers came out the day before our actual pickup date just To do the packing and the prep work. It worked out even better than that being the last pick up on the truck which meant we were the first people to get dropped off. We got our furniture within five days and we’re extremely happy. Dedicated Van Lines was our diamond in the rough. A true gem of a company that deserves recognition for a job well done. Good company start at the top and I would say it’s due to good training, management and definitely communication. Thanks again.

Move size: 3 Bedroom Home Service cost: $4100

Reconsider ourselves to be every day people. We are hard-working folks who have 9-to-5 jobs and even a second job on the side just to generate money. Everything is so expensive nowadays and we had no idea what the cost of moving would be. We put in a request to hear from a few local companies and started to get prices. We liked everything dedicated Van Lines had to o Van reconsider our self to be every day people. We are hard-working folk who have 9-to-5 jobs and even a second job on the side just to generate money. Everything is so expensive nowadays and we had no idea with the cost of moving would be. We put in a request to hear from a few local companies and started to get prices. We light everything dedicated Van Lines had to offer. They worked with us on payment installments as well as packing materials. They were never late for any appointments and very careful and moving our furniture. We are not much of the blogging or review type but we just wanted to let you know that we are very happy with the move we got.

Move size: 3 Bedroom Home Service cost: $4100

We called Dedicated Van Lines after speaking with a handfull of companies. The original list movers we spoke to seem to be very new in business we’re just didn’t have the reputation we were looking for. Dedicated Van Lines treated us like every day people who are not made of money. We saved up a long time for this move and the last thing that we wanted to happen wish to be out even more money when it was all said and done. We went through various checkpoints with their company to ensure that nothing was missed. The estimate we got over the phone was the final price. I found out that our sales rep we worked with had been with the company for over 10 years so what does that say about a company to you? It says that they do the right thing and they take care of their employees and that something that you’re not going to find in the company’s credentials. They did a spectacular job and we would be happy to use them again.

Move size: 3 Bedroom Home Service cost: $4600

This was a very new and exciting experience for us. Our move was just completed by Dedicated Van Lines and it went great. Looking back now to even our durst conversation we had I could tell there was something different about this company. They spent a few days of hard work making sure our moving estimate was just right. We worked together opposed to other movers that would just tell us what we wanted to hear and bait us in with thief bottom line. Dedicated Van Lines has the best customer relations I’ve ever dealt with when it comes to a service. Things fell right into place and we ran into zero controversy at any point. It was nice to not have to worry for once. If u could rate a 10 I would it was that good.

Move size: 3 Bedroom Home Service cost: $3700

Moving is stressful, like super stressful. When you are overwhelmed by companies calling and calling begging for money. It is very very sad to be honest. I have yet to experience something like this. I heard about a horror story but never lived it till now. I hope that I never have to do this again. The movers were great and I have no complaints with them it was all the companies that did not get my business that are a pain in my ribs. Thank you all for making this an easy and stress free process.

Move size: 3 Bedroom Home Service cost: $4099

It’s such a beautiful time of year to move that’s why it’s
Considered the busiest time of the year for all the moving companies. We found ours online we went with dependable LLC. They took very good care of us. We got a great price and we had somebody that was available to help us throughout the move. The matter what the question or time of day he was always there. The movers did great too they were always on time and very nice to my whole family and the move was stress-free. We would most definitely hire them again for hoe smooth th move went.

Move size: 4 Bedroom Home Service cost: $6800

It was refreshing to find Dedicated when my boyfriend made his recent move from South Florida to his new home in Ocala Fl.
We had talked with other movers but were duscouraged as they did not provide a full, detailed quote. Too many add ons and exclusions!
Working with Dedicated was great..we had a detailed quote and they honored it! Prompt..kind ..polite..and careful..what a great moving team! We had a full service door to door move!
We are so pleased. Great service people who are just a phone call away..great movers..fair price! I would reccomend them to everyone!

Move size: 2 Bedroom Home Service cost: $2300

I chose Dedicated Vanlines because of its great reviews, and I chose well! My representative RyanG. was helpful to me from start to finish. The movers wrapped absolutely EVERYTHING in my move from NYC to KS, for a totally reasonable fee which they did not jack up after the fact. They were professional and generally made the entire process stress-free. I had just moved 6 months prior with a company that was a nightmare, so this was a huge relief. I've recommended Dedicated to my friends and family and would use them again in a heartbeat.

Move size: 1 Bedroom Home Service cost: $2300

Trust is currency. Before any monetary transaction is made, you first have to establish trust with whom you are doing business. I can say with confidence Dedicated Van Lines' service is impeccable and trustworthy, and that's exactly what you want to find these days. There are many customer reviews out there that serve as helpful guides when determining which business you choose. Please trust this review when I say that Ryan and his team at Dedicated Van Lines are the gold standard when it comes customer relations, accessibility, and truly embodying what's clearly stated in their name - "Dedicated". They were dedicated every step of the way, making sure that not only were our belongings cared for, but also our concerns. I know this much because after I used their services the first time, I chose them again only a month later.

David, Former Head of Business Relations, BBB.

Move size: 3 Bedroom Home Service cost: $7000

[NAME EDIT] at Dedicated Van Lines contracted our move to LA Transfer and Storage, and the pick up day went terribly. I told [NAME EDIT] about the issues we had and he promised that he would work with LATS to make things right for us. Around a week after we arrived in AR we found a house to rent so I alerted [NAME EDIT] of our new address. He told me that he would get our delivery scheduled with LATS and in the meantime he would obtain a detailed inventory from LATS to help with my concerns about some items possible being left off of the moving truck. I waited a week, assuming that [NAME EDIT] was working on a deliver schedule and inventory for us. When I contacted him again he couldn’t even remember telling me what he would do, and did not have any updates or documentation for me. That happened again the following week so I reached out to LATS myself, only to find out that [NAME EDIT] didn't call them and they were estimating at least another 2 weeks just to schedule our move due to them running out of trucks and drivers. It was almost a month before we got our delivery scheduled, and it was a full 49 days between pick up day and delivery day. [NAME EDIT[ started ignoring my calls when LATS continued telling me that they couldn’t schedule our move yet. He used religious holidays, family issues, and anger with LATS as a smokescreen whenever we touched based for the few minutes he would give me. He hung up on me multiple times and he never once produced any reliable information. It became clear that [NAME EDIT] had abandoned me and my family when he quit answering my calls, texts, and emails. That was a full two weeks before I got a guaranteed delivery date from LATS. I am working with LATS separately to resolve issues with them. I have not heard from [NAME EDIT] once since he abandoned us. This move was a disaster on multiple levels, but it was made much worse because of Ryan’s poor communication and ignorance. DO NOT TRUST [NAME EDIT] at Dedicated Van Lines with your family's well-being, he does not care about his customers at all!!

Move size: 4 Bedroom Home Service cost: $10000

They don't necessarily move it themselves. They broker to whomever they can get to move it. The problems begin with a low estimate. I listed every piece of furniture I own and by moving day I had eliminated a number of items. True I had more boxes but not enough to double the size of the load when most of the load was furniture (and less than was in the quote). I had to pay double the estimate but there is nothing you can do about it once it is loaded on the truck.

We were brokered to A to Z Moving out of Las Vegas. It is troubling when you are expecting a truck that says Dedicated Van Lines and you get an unmarked, rental truck with a guy with a thick Russian accent. My first thought was “is this for real”. I convinced myself to get past that and then they abused things including walls while moving stuff out, including dropping a nightstand so it rolled all the way down my stairs punching holes in the wall on the way down. By the time I got my goods delivered I had numerous broken furniture, boxes with holes in them, crushed boxes, and upside-down boxes. The foremen on each end, when challenged on how they handle things, simply didn't care and said "things happen" with a shrug and “it’s only stuff”. They threw boxes around like airline luggage carriers. On both ends, by the time they were done I just wanted to chase them out of my house. Unfortunately, I now am dealing with the claim process and my furniture will never be the same not to mention all of the mental anguish as you watch the way your personal stuff is treated and dealing with the process afterword. If Dedicated wants to have a good reputation, they should not deal with bad companies that do such a poor job.

When contacting Dedicated at the end I got two replies. One, “we’ll take care of you” – they didn’t. Two – from someone else, submit a claim. Who knows how long the claim process will take and how much they’ll pay.

Move size: 3 Bedroom Home Service cost: $10499

Dedicated Van lines was amazing! My original mover never showed and I had only 2 days left before I had to be out of my apartment. By the grace of God I called dedicated Van lines and I am so glad I did Ryan reassured me that he could move me and Woody who actually moved me did everything in his power to lessen my anxiety. Wonderful group of people I recommend them highly. They're polite, professional and certainly extremely capable. Wrapped all of the soft wood furniture and the wrap the couch. Just a fantastic job. So thank you dedicated Van lines.

Elaine B.

Move size: 1 Bedroom Home Service cost: $1750

Do not use this company. Ryan Gold uses deceptive and fraudulent business practices by falsely advertising as a mover when in reality he is a broker who hires third party moving companies (that are not properly vetted) to facilitate your move.

I hired Dedicated Van Lines in November 2021 to move my goods from California to Washington DC. I believed Dedicated Van Lines was going to be in charge of my entire move as they present themselves as a full-service moving company on their website. A third-party company picked up my goods in California. They arrived significantly later than expected and did not have the adequate supplies to pack my goods. For instance, they used damp/dirty towels that I had been using to clean my apartment the day of my move to wrap my TV and desktop computer because they did not have moving blankets to wrap fragile items. When it came time for payment, they also disputed Ryan’s contact, stating that I owed them more money than indicated on my contract and that Ryan was stealing money from them.

I contacted Ryan TWO WEEKS after my goods were packed in California, simply asking for an estimated delivery date of my goods, and it took him over a week to respond to me. He kept acting like I was being demanding and unreasonable for simply asking for an update. To be clear, I wasn’t pressuring them to hurry up and delivery my goods—I just needed to ensure I had an estimate of when my goods would arrive so I could reserve my freight elevator and ensure I could take the time off work to be available.

A separate third-party moving company hired by Ryan delivered my goods. The first load of items they brought into my apartment included a box of goods that DID NOT belong to me—I could tell immediately because it was packed in a different type of box than all my goods were packed in. The sticker had another woman’s name on it and when I told the mover, he seemed skeptical that it wasn’t mine and agreed to take the box back to the owner. At this point, I have very little faith that that box made it back to its actual owner because I am missing approximately $1,200 worth of household goods and nobody—not Ryan, the company from California, or the delivery company in DC—has been able to locate the goods or reimburse me for the items. I think they probably just get rid of them or take missing items for themselves because it is cheaper to pay the claim (which they have yet to do) than put in the work to ensure the goods make it back to their rightful owner.

After trying to get in touch with Ryan several times about my missing goods, I told him via email that I would be leaving reviews about my experience working with him and filing a complaint with FMCSA. No surprise, this got me a response from Ryan where he told me, “An experience of itmes (sic) being missplaced and needing to be located isnt something that is special to your case or our company” as if that matters….? I am very understanding that things get lost, but his lack of responsiveness, assistance facilitating the claims process, and deceptive business practice are extremely problematic. Ryan has stopped answering my calls, texts, and emails, telling me to work with the moving companies directly, which is getting me nowhere because the delivery and pickup companies HE CONTRACTED OUT are both pointing the blame at each other.

If Ryan is going to act as a broker, he should see his commitment through the claims settlement process but he has gone completely MIA for me. Do not use this business. There is nothing more disheartening than trusting someone with all your good, them losing them, and then them gaslighting you into acting like you’re being ridiculous, unruly, or difficult to work with when trying to right THEIR wrong.

Move size: 1 Bedroom Home Service cost: $4250

We originally picked this mover because of past good reviews. Clearly, something has changed with the company since after a month and long text conversations they refuse to do the bare minimum to make things right for a move that went horribly wrong.

A month ago my wife and I moved from Virginia to Illinois. We've moved a lot over the years and this time purchased "White Gloves Full Service Packing".

Almost every day we checked, double-checked, and triple-checked all the details via email, phone, and text. This includes letting Ryan Gold know that the DRIVER expressed concern over the packing task resources when he called us the day before the move.

Moving day: No packers, limited packing supplies on the wrong sized truck. My wife and I had to pack four entire rooms in just a few hours, jeopardizing making our flight to Illinois.

A month later, still no refund for the services not rendered, just a complete runaround. Moving day was hugely stressful, my wife had just lost her father a short time ago and had a personal health scare.

We asked for the absolute minimum...a refund of the packing services. Dedicated refused, finally telling us to quit asking or their legal department would pursue harassment charges.

Do not use this mover...if *anything* goes wrong, they will not do anything.

NOTE: I'm sure Ryan will provide an "official company response, saying they DID offer a refund. They did...after deducting the packing materials *we* used to pack because there were no packers. Not only were there no packers, but the truck did not have enough packing materials and had to go to Lowes/Home Depot to get more...not enough more and we had to pay on the spot for the materials and two unskilled laborers who arrived late and left early and were more a hindrance than a help.

Once I began posting my experience with Dedicated Van Lines, the company tied the less-than-full refund to the deletion of the reviews. I pledged to remove the review *after* they sent the refund because they are completely untrustworthy. They refused.

The full refund would have been less than $700 dollars, They have fought and lied over a pittance...that's what kind of company they are.

In addition, because the logistics and truck size was totally screwed up by Dedicated, our household goods had to be loaded on a small truck, transferred to a semi, transferred to a small truck, and then unloaded into our house.

Unsurprisingly we have many broken and missing items due to the extensive handling.

Seriously, contract with *any other* mover than Dedicated.

Move size: 4 Bedroom Home Service cost: $11000

I'm happy to report (as promised) that the move went as expected and as planned. I moved long distance with them from Appleton Wisconsin to Marietta...They provided free mattress covers and tv boxes as well as 45 days free storage since my new place wasn't ready until mid January. I finally am all unpacked and settled in. This was my first long distance move and did not know what to expect. My representative at the company was Taylor and he was very informative and attentive to my needs (which were, I admit, overbearing at some points). But, in my defense, moving is stressful. Very Stressful. All in all I was satisfied with my experience and would recommend taking your time and researching your mover like I did so you don't end up with one of those movers that holds your stuff until you pay lots more money. Dedicated van line moving company didn't raise the price at all. My quote was $2,500 and with tip I ended up paying $2300.

Move size: 2 Bedroom Home Service cost: $2500

Can I just say what didn't go wrong? Being lied to that Dedicated would be delivering our stuff on their truck and just our stuff. Then the night before all of the sudden the truck is stuck in NY so he had to hire his best buddy who has great ratings. Ummmm no because you can't even find a website on them. Lost so many items including a $500 painting because we made the mistake the of saying it was expensive and one of a kind - guess stole it to sell it. Missing huge top of desk, leather coat, 2 fabric bed rails, coats, backpacks and ALMOST all of our furniture and goods were damaged!!!! Mike Levy said let us wrap everything so ok, guys who showed up charged $300 extra to do so (Quality Moving Services Inc.) and charged another $2600 or so on top of that. Let's just say they wrapped our furniture in plastic trash bags which broke through and scratched and damaged almost everything! Boxes were crushed - dropped and tried to tape back together. BEWARE and please use someone else to save yourself from this awful headache and stress. Oh and when I found out Mike sold us to Quality, I immediately wanted full insurance but oh wait, no he couldn't do that because too late or some BS.

Move size: 3 Bedroom Home Service cost: $6506