Cross Country Moving Group

If I could give them 10 stars, I would. From the first call to Cross Country Moving Group team were responsive, respectful, professional and efficient. My partner and I had the extremely difficult task of moving my mother s collected home. My mother passed away in November so this was not a simple relocation. It was emotionally draining for both of us and they were so respectful and kind. They handled each item with caution and care making sure to be aware of the most fragile pieces but did so expeditiously. I will gladly recommend to anyone, personally and professionally. Thank you. You made this so much easier all the way around.

Move size: 3 Bedroom Home Service cost: $3478

They provided a great service in a short time. They are on a mission to get the job done. You got to keep that in mind. No one can do a better job than they do, just get yourself organized and you will not miss anything. All our Furnature and house hold stuff arrived safe with no damage. This is the great thing about this company. The owner does everything himself. He is a great guy to work with. His crew works like a symphony with him. This team is great. I shooed around and they are by far the best and the price is unbeatable.

Move size: 3 Bedroom Home Service cost: $4150

I know some items always get damaged. Considering all these circumstances, I hired Cross Country Moving Group. It was probably the quickest move we ever experienced. The movers were friendly and professional. The guys used padding on the trolleys to move cartons near to the truck. Those padding prevented the metal portion from scratching on the floor or walls. Nothing artificial, no hidden cost, no excess payment for their extra support like the boxes they provided free of cost. Overall they were fantastic.

Move size: 3 Bedroom Home Service cost: $3696

I have hired numerous moving companies to move my belongings but there were always some issues. I was never fully satisfied with any of them. 2 months ago, after my brother advised me, I hired Cross Country Moving Group for my move. They charged just as much as any other moving company. Their performance was what separated them from the rest. The movers arrived 5 minutes early, which never happens. They were very experienced and efficient. They quickly packed up all my stuff where other movers had taken up a very long time. They made the delivery on time and there were no damages. I’m not hiring any other moving company in the future.

Move size: 3 Bedroom Home Service cost: $4266

Cross Country Moving Group quoted really low, in fact theirs was the lowest among the thousands of moving companies I talked to. Luckily, they backed up that quote with four amazing movers. The boys arrived on time and packed everything carefully. They worked tirelessly around my house packing everything. They systematically loaded all the boxes and the furniture to the truck. The delivery was made on time and nothing was missing. I couldn’t find any new scratches on my pieces while they were in their custody. This company might charge low but they are totally on par with any super expensive one!

Move size: 3 Bedroom Home Service cost: $5596

We completed our move yesterday with Cross Country Moving Group and I felt I had to write to tell you what a pleasure it was to do business with your company. The crew members were courteous, professional, efficient, careful and pleasant. These four guys hustled to complete our partial move quickly and carefully and we could not be happier with the entire experience. Thank you for sending out qualified conscientious employees. They are an excellent example of a fine company providing excellent service at a reasonable price. This type of service separates the good companies from the great companies. Our move was GREAT. We will definitely recommend your services to others.

Move size: 3 Bedroom Home Service cost: $3396

Cross Country Moving Group was not my first choice. I hired another mover which asked for the least amount. But just 3 days before my move they called me and tried to double the cost. I canceled the deal and hired them at the eleventh hour. Now I feel lucky that I hired Cross Country Moving Group because they moved us without a single damage, mishaps and any unwanted issues. They have done everything they promised to and they have made sure that we receive the best possible service. Every single detail was taken care of nicely and my valuables were treated as if those were belonging to them. In the end we got a very neat, smooth, stress free and a quick move.

Move size: 3 Bedroom Home Service cost: $3396

I found myself in a tough spot having to move back home from college. I didn't have anyone to help anywhere near me. With one phone call, and a long day my move was completed and I couldn't have been happier. It wasn't as expensive as I thought it would be and the experience was way nicer than ever imagined. My property wasn't anything expensive, and they're really wasn't a large quantity of it compared to most households. Yet, they acted as if it was special to them and understood how to value my possessions. When I spend my hard-earned money I'm always hoping to get this level of service. I'm very relieved and thankful.

Move size: 1 Bedroom Home Service cost: $2200

I got a quote from cross country moving group for a move from Oregon to Connecticut this company picked up my stuff october 29th and delivered dec 18th, thats 49 days. They quoted me 21 business days . There were some items missing and some damage. Emails to the company have gone unanswered. Dont know what else to say besides I will never use this moving company again or any other moving company for that matter as it would simply be faster and cheaper to pile all my furniture in the driveway, burn it and buy all new stuff after.

Move size: 2 Bedroom Home Service cost: $7000

ZERO STARS. Worst move ever. They low-balled the estimate then jacked it up $1000 the day of the pick up. The pick up guys were careful but took from 9:30am to 5pm to load - I’ve done the same move with the same items and it’s never taken more than a couple hours. They repeatedly told me they expected they could deliver in about 7 days but took 23. They called to tell me they would deliver Sat between 3-8 pm then called me at 7:30pm to postpone until Monday. They were 2.5 hours away and they knew when they weren’t en route they weren’t going to make the Saturday window but let me sit around waiting all afternoon and evening anyway. When they finally showed, they started unloading boxes all disorganized by hand dropping from truck to pavement with no ramp or hand trucks. The boxes were all smashed and torn and dirty. I’m guessing a lot of the damage took place when they unloaded and reloaded at their warehouse in PA. Whoever works in the warehouse appears to deliberately destroy stuff because when the guys picked up, all boxes were stacked by size and type so as to be easily moved by hand truck. When they arrived, they were in total disarray- stacked them every which way without care. They assembled a daybed incorrectly even after I told them how it’s supposed to go. They broke the lock on my sliding door somehow. I’m starting to unpack and of course lots of broken items despite being packed in bubble wrap, padding and newspaper. No packing could withstand whatever the heck they did to these boxes. I’ve never seen anything like it and I’ve been through several long distance moves in the past 6 years because of work. I’m livid. I may update this review again as I’m not even sure all my boxes are here. Already know they lost one item - my own dolly/ hand truck disappeared in their warehouse apparently.Do not use this company!!!

Move size: 2 Bedroom Home Service cost: $4270

This is the worst moving experience I have ever had, they absolutely low ball you on price and collect a deposit, then days before the move they call for a final inventory and the price gets jacked way up. The problem is, they wait to call until your deposit can no longer be refunded. So you either lose your large deposit or agree to a higher rate. By the way, the final rate is far more expensive than a standard moving Co., this is not a discount moving Co.

At the time of the final inventory, my quote had tripled. I explained that i did not want to pay that much and that i would get rid of a bunch of stuff in order to get down to my original quote amount. They convinced me to overestimate and to use a bigger truck even if i would be getting rid of things, this way we were sure that the truck sent out would fit everything. They told me that I would only be charged for the space that i used and that i would be refunded for any unused space.

THAT WAS A LIE!

Now that they have my money, I am being told i will not be given a full refund and I am paying for the size of the truck that was sent, not just the space i used. They now refuse to speak with me or respond to emails.

These people are criminals, they should not be allowed to run a business. They are a classic bait and switch and i promise you, they are not worth your time or your money.

Oh and not to mention, they picked up my stuff on 12/10/20, it is now 1/5/21 and i still do not have my belongings. They tell you it will only take a few days but that too is a lie.

Move size: 4 Bedroom Home Service cost: $6000

DO NOT USE CROSS COUNTRY MOVING GROUP or STOP AND MOVE. I received a quote from Glenn Fitzgerald with an assurance that it was not a low quote with an upcharge later. He sent an email calling out that his quote was accurate to my list and they don't upcharge. Lie. The company they sub'd to is called Stop and Move. They called me the day before pickup and said that it would be double the price. Cross Country Move has my list of items and nothing had changed. The moving company was rude and said that they just wouldn't show. Of course, they know you are in a bind with no other movers who are able to respond that quickly. They picked up my items and never gave a delivery date. I finally called (after 3 weeks) and they said that they'd be there the next day. AND, they wanted more money to deliver. So, essentially, they were hold my possessions hostage. I paid them to get my property. Most of my possessions were damaged. Some were so well packed that they would have had to intentionally damaged to cause the shattered glass that existed. I had to call over and over to no avail for an insurance claim. I finally reached Stop and Move and they forwarded me to another rep who never called back. Insurance claim results is unlikely as no one will respond.

Move size: 1 Bedroom Home Service cost: $3200

All moving USA and Cross Country. Do not use these companies! They are terrible! From the start I was quoted $2500 and it jumped to over $6000. The driver was not clear with me and had asked when I wanted my belongings delivered and not when was the available date to start moving. They picked up my stuff on 11/29 and I still have not delivered. I called all moving USA today and they texted me that they will not know anything until Thursday. The customer service has been terrible between them and the movers from cross country. When I called cross country over a week ago the lady on the phone was so rude. I have guests coming in this weekend for the holidays and I don’t have any furniture for them to sit or sleep on. I highly do not recommend these companies.

Move size: 2 Bedroom Home Service cost: $6000

Having to relocate for work was already nerve-racking enough but working with Cross Country Moving Group quickly squashed my nerves. The clear pricing and knowledgeable staff really elevate Cross Country Moving Group above any other moving service. I had to move both my office and apartment to a new city and I learned in the past that when it comes to relocating, the moving service you choose is everything. With Cross Country, moving is everything! I had my own guidelines of which Cross Country’s staff were very accommodating. I required certain items to be overly secured to ensure safe travels to which the movers quickly and easily obliged. My being extra difficult (due to past moving nightmares), was greeted with patience and understanding from the staff. My office and apartment belongings arrived timely and safely without any hiccups! I was able to get back to work ahead of schedule which gave me the peace of mind I very much needed. When moving anything, Cross Country Moving Group is your one-stop-shop. I have recommended them to a few people, all of which had great experiences. These guys are the relief you need in a moving service. Squash your worries with the most professional, hardworking movers around.

Move size: Studio Service cost: $1800

Moving can be incredibly stressful, but moving my fiance from Milwaukee to Salt Lake City was completely painless with Cross Country Moving Group. They charged $1500 and everything was delivered without a hitch. They were spot-on with their scheduling and they even fit my king sized mattress in their moving truck. It's important to wrap things securely yourself to prevent damage from your items. Items will shift during a cross-country move, that's a fact. It's up to you to protect your things! I'm very happy with this service and will be using them again when we move back to Wisconsin.

Move size: 2 Bedroom Home Service cost: $1500

This company is fraud as soon as the movers get there they literally stop picking up your calls they act in the beginning like they truly care about your move cost & sanity . We had a estimate of 4,080 for a 2 bedroom apartment we called back because we added a washer and dryer and a bed just to be FULLY transparent with the movers . They said our cost may go up to 6k for 1200 square feet . Once they loaded the tuck the total cost was 8,200 !!!! They charge 2,700 for a binding fee also 4-500$ for packaging & bubble wrap which was told it came with the cost ! They also charged a extra 400$ for “bulk fee” because we had a washer & dryer which we told Jason the salesman prior which was included in the extra square feet ! We spent hours on several occasions going through EACH item on the phone so we wouldn’t have any surprises . The movers even felt bad they said the sales company just hires them & there estimates are always wrong.

They basically hold your items hostage after it’s loaded!! this was promised to be a easy move stress free its been nothing but a nightmare ! The movers who picked up our items are not the actual movers who delivery them they informed us they drive to a Sacramento warehouse drop our items off & wait for a new company to pick up items to go to Georgia . This was NEVER once explained to us !!

They also had some other family’s items in they truck prior so not only is it a stress of them mixing up our items with another but also the fact that our whole home will sit in a warehouse until they find a driver smh !

$8200 and they didn’t even Have room for my size bed that was accounted for . Please stay away from this company by all means !

Move size: 2 Bedroom Home Service cost: $8600