Cross Country Moving Group

We had a large workplace to be moved during the end of the last month, and every little thing from the take down to the established was well performed and also very excellent. The entire group was very efficient as well as professional. I can't reveal sufficient just how thankful I was that this group surrendered their Saturday to make mine simpler. I would certainly suggest Cross Country Moving Group to any person. Many thanks to their foreman and the movers for the job well done.

Move size: 3 Bedroom Home Service cost: $4900

Thank you Cross Country for making my moving experience easy and simple.

The professionalism from management and the movers were amazing. I've never experienced such great service from a moving company before.

Im so happy I picked them, I move around a lot due to my job, so in about 6 months I will be using them again.

If you are in need of some great movers to help you, don't call anywhere else. Cross Country got your back!

Thank you, guys.

Move size: 3 Bedroom Home Service cost: $2300

One of the workers in the crew sent from Cross Country Moving Group saved a few of my furniture pieces, end tables and coffee tables, which I thought were done for due to water damage from minor flooding. Those three pieces of furniture were quite expensive as well. In this situation I thought I was getting ready to throw money away. I’m thankful I did not have to and extremely thankful for people who know how to sand wood furniture and recondition it to mint condition. I could not be happier in this process. My move was on time, no damage, good hard workers; I gave in and ended up buying a lot of pizza and chicken wings for them at the completion buy they surely as beck earned it!

Move size: 3 Bedroom Home Service cost: $4900

Start, the attentiveness to every one of my requests was stellar. The care these guys used when handling my furniture and treasured heirlooms was second to none. Some of these items and pieces of furniture are priceless to me and my family. The movers with Cross Country understood that and took the time to make sure each piece was safely moved and secured from point A to point B.

These guys offered an almost unbeatable rate for this move. I saved a lot of money, my stuff got where it needed to be, and I was extremely happy. Cannot recommend these guys enough. Professional and courteous from beginning to end. Using these movers was a real treat!

Move size: 4 Bedroom Home Service cost: $3600

I cannot recommend this company to anyone. While they responded to my request for a quote promptly, everything after that was a disaster. My original binding quote increased $3000, there was no delivery window given at time of pick-up, boxes were crushed upon delivery.

During the first sales call we discussed at length the last day I could receive items- at no time was that articulated to be problematic or any reference to the contract that allowed it to take 21 days for delivery. After several missteps, the general manager said he would "personally oversee my move the rest of the way," and then would not take calls as issues arose at pick-up.

Interesting to see quotes of prices others paid, I had 2 bedroom apartment with an original quote of $4470 and ended up paying $8716.

I found them to have lots of excuses, long hold times, lots of diversions from answering questions, or returning phone calls.

If you are moving, carry your items on your back, do it yourself or find another company.

Move size: 2 Bedroom Home Service cost: $8716

Salesman start out telling you lies. They are a brokerage company not a family-owned and operated moving business. Quoted my brother an out the door price including pickup and delivery. At pick up they added an extra 600 plus dollars to the cost and at delivery they tried to get another 1700. We had to get the cops involved. He has found lots and lots of broken furniture and other items.Their drivers do not show up on timefor pickup or delivery. Some one will call you 2 tell you more BS stories. It took them over a month to deliver.after initally pickingup. Worst company I have ever dealt with in my life. Please listen to my words and Trust in what I say. If you have ever read somebody's negative review and still went ahead and made the choice to give it a chance. I beg you don't be stupid like I was. Don't trust in the words that are coming out of their salesman's Mouth.Do NOT hire this company for nothing. Their positive reviews are probably phony. Check out their DOT report it's real.

Move size: Partial Move Service cost: $3420

Cross Country helped my family of four move from Texas to Arizona with ease. We ended up in a situation where our time frame to move was incredibly short, but Cross Country helped us sift through all the important details. After submitting an initial quote, we had a representative contact us immediately, and they quickly answered all of our questions. They helped take what was originally a stressful situation and put my family at ease. I'd recommend this company to anyone!

Move size: 4+ Bedroom Home Service cost: $3700

HORRIBLE COMPANY. I contracted the moving at $8000 with the detailed list of my belongings. When they came to my house, I asked if $8000 was accurate estimate. They looked around the house but they didn't want to give me the estimate at all. After loading , they asked me 4000$ more. I denied it and they just drove away with a shouting. They still hold my belongings for 2 weeks as a hostage. It is getting cold and we don't have clothes/ blankets, sleeping on the floor with a sleeping bag. Absolutely horrible!!

Move size: 3 Bedroom Home Service cost: $8000

WARNING! Do NOT contract these people to move your things. I give them a negative 10 stars. My parents and I had all of our belongings picked up on August 27, 2020 (from NY & PA to move to FL). As of today (September 21), we are still waiting for delivery - they are currently in breach of contract. We have attempted to contact them numerous times and were repeatedly sent to voice mail. After finally reaching someone (Kelly &/or Annie), I was told they'd call me back - to date, nobody has called to let us know when we can expect our things. Every time they said they would call & didn't, I would call them until I got through to a person. They continue to lie - 1st it was they're backed up, then our job is a big job & they couldn't fit it in the truck, next they'd call on Friday to let us know when they'd be delivering - either Saturday or Sunday, and this last time was on Friday when they were supposed to call & again did NOT, the story was their driver was in the hospital. So now we are still waiting for a call from them to schedule delivery. The salesman, Jay Ross, seriously misled us on the delivery window. He stated 4 to 7 days is the "usual". It is now going on 25 days and we still do not have our belongings or have any idea where they are or when we will get them. Not to mention the price increase when the movers picked up our belongings and expect more than double the original quote to get our things back.

Move size: 3 Bedroom Home Service cost: $4500

Describing my experience in one word I can say it was "phenomenal".

I recently moved from Florida to North Carolina and I was lucky to have found this company. I was really stressed because I hate moving things from one place to another but the team made seem the whole process very easy. They arrived on time and understood directions clearly. They were very careful with my things and treated my goods with delicacy. Actually I was surprised because everything arrived in perfect condition. The team was super nice and professional. I highly recommend this company and I will definitely call them in the future.

Move size: Studio Service cost: $3000

The Cross Country Moving Group has been a phenomenal help to both my extended family and myself. Recently, my father-in-law’s health took a turn for the worse, which required extreme house renovations to make his home more accessible. We called Cross Country Movers to move his stuff into my garage while renovations were underway. Not only did they exhibit great customer service, but they handled his belongings with care. Their service was so great we hired them when everything had to be moved back in. To anybody in need of movers dedicated to their craft, look no further.

Move size: 3 Bedroom Home Service cost: $2135

I hired Cross Country Moving Group because I could afford them- I know how that sounds but moving companies are really too expensive. Luckily, they were very punctual and efficient saving me a lot of money. I just couldn’t find a single bad thing to say about them. I got a perfect and professional service at that price. Everything was smoothly organized. The movers had years of experience and it showed in the way they worked. They packed everything carefully. All my belongings arrived unscathed. I’m eternally grateful to these people.

Move size: 2 Bedroom Home Service cost: $2100

Cross Country Moving Group is a god send. As if preparing for a new baby and working from home wasn’t already stressful enough, having to pack up and move 2,000 miles cross country was unfathomable. I could not figure out where to start. They covered all needs to a perfect T. They had quilted blankets to cover my prized and valuable items, specifically my husband’s flat screen tv, paintings, my china cabinet and mirrored dressers. There were no unexpected extra fees added. I paid exactly what was originally quoted. When the big day arrived, the movers came right on time. The delivery went as quickly and smoothly as I could have ever imagined. No scratched up furniture, everything was there and in order. Communication was immaculate, they kept us up to date throughout the entire process. If you have any doubts about moving companies but decide to try one, I highly recommend Cross Country Moving Group.

Move size: 3 Bedroom Home Service cost: $3900

They promise that the price provided in the quote won’t increase in the moving day like “other companies do” as they say. Guess what? When the movers came, they charged me almost $700 more for things like “you have an elevator and there is a fee for that”. “More than 10 steps from the elevator” another Fee. Very unfair. Another problem is the estimated time to Deliver the move. They said one to 10 days, movers said it can take months. Finally, they said I could pay with credit card and movers said they only accept checks. Really frustrating.

Movers were very polite and organized. The problem is in the management not the movers.

Move size: 1 Bedroom Home Service cost: $3000

My husband was in the hospital when we were scheduled to move so I was really panicking about not having his help. Looking back now, I am so grateful we chose Cross Country Moving Group. They have the kindest, most hardworking group of movers! I've dealt with other movers who were careless with furniture, scratching up walls and doorways, but these guys were awesome! They were prepared to handle anything and they were true professionals. Next time I move, which hopefully won't be anytime soon, I will definitely use them again. Honestly, this was the least stressful move I've ever had!

Move size: 1 Bedroom Home Service cost: $2200

Eric said, "I guarantee there will be NO SURPRISES in charges at any time." Packers finished, total was $350. more. Eric referred me to customer service saying "they'll take care of it." She claimed extra charge was for changing trucks but said twice she didn't know who made the change. She immediately contacted driver who said he had to change to smaller truck. I was lied to by all 3. Eric's promise didn't happen, she did know who made the truck change and driver's claim of needing smaller truck was a HUGE lie. My house is 3700 square feet and is one of the smallest in this lake community. Huge moving trucks are here regularly so driver saying he had to change to smaller truck because of my neighborhood was simply ludicrous! Have sent out notification to my community to NEVER use this company.

Move size: Partial Move Service cost: $215948

This was the worst move I have ever experienced. They called almost daily until I gave them a 50% deposit then never heard from them unless I called and was lucky enough to get them to answer. They charged me almost $1,200.00 more than quoted. they told me 1-5 days for delivery then driver said 24-48 hours after 3 days they then said 1-8 days but actually took 14 days for a 350 mile move in the same state. When my things finally arrived there was only one person to unload my things. This company subcontracted with ABC trucking based out of Illinois, which makes no sense because the pick up was in Colorado and so was the delivery. They threatened to block my calls and to charge me storage fees if I was not able to except delivery when they scheduled the it. That charge was going to be almost $1,000.00. The customer service was TERRIABLE, RUDE AND UNCARING. When my things did finally arrive there were several items broken but why make a claim since they only pay 60 cents per pound. IF YOU HAVE ANY OTHER CHOICE TO HIRE TO MOVE YOU HIRE THEM BECAUSE THIS COMPANY IS THE WORST EVER AND SHOULD CLOSE THEIR BUSINESS.

Move size: 2 Bedroom Home Service cost: $3700