College Hunks Hauling Junk & Moving

We feel so REGRETFUL for this decision never ever!!

If you don’t have enough confidence to pack the furniture well. DO NOT choose College Hunks in West Philly Area. Otherwise, you will have to deal with the same manger to accept all her arrogance and rude without solving any damage issue.

Before we book the service, we asked if two movers are enough to take care of our dining table about $180lbs. They said their movers are trained and professional.

And the truth is their movers didn’t even pack the furniture. And our new dining table got damaged seriously. There are tons of deep scratches on the surface with missing wood. The corner of the table is rubbed flat.

The dining table is craftsman-built and worth more than $3000. We contacted the furniture store and their professionals told us it is not possible to fix well.

However, the college hunks damage claim team didn’t contact us until we called them one week later. The Office Manager of West Chester, PA is arrogant and rude. We asked kindly and just want to know when we could get an answer. All her replies were 2-3 words. “Wait.”, “I don’t know.”, “Just wait.”

A repairman came after over one month and said the only thing he can do is to add some color on it. While the color doesn’t well match and the scratches are too deep. Simple touch paint definitely won’t help anything.

We had to contact the manager again. We express our opinion that we don’t need money and ask if we can receive reasonable repair. She said the only option is to accept the $112 compensation. No additional offers will be given. No more repairs will be given.

We trusted college hunks because to its reputation and rating. However, their damage claim team treat us like beggars!! We have a loved valuable furniture which got damaged during moving, we just politely ask for a reasonable repair. And the answer is take this $112 and scram! It’s shame that College Hunks hire an arrogant, disrespectful manager to ruin its reputation.

Move size: 1 Bedroom Home Service cost: $550

I am very unhappy with the job College Hunks did on our out-of-state move, where they stored our belongings for five weeks between homes. First of all, my husband asked them to pack our stereo components, as they are the "experts." We packed everything else. They packed our brand new turntable in a picture box without securing the arm. and with no padding. The box was then moved around on its side. When we unpacked the turntable all the pieces were floating around inside and it's now junk. Secondly, they lost the pieces that attach a mirror to one of our bureaus, a metal slat for our queen sized bed, and the casters for a storage bin that I just purchased for this move. THEN they put my $2000 treadmill together with the electric plug that's supposed to be safely inside the housing so its hanging unsafely outside of the housing (the end that is connected to the treadmill), improperly connected, and somehow there are two extra screws. We didn't notice that until this morning. We're going to have to hire someone to take it apart and put it back together properly. On top of all of this, one of the guys complained loudly the entire time he was on the job, making an already stressful situation ten times worse. They were taking their sweet time all day so my husband ended up unloading a good deal of stuff on the truck into the house. We had carefully labeled each box on all four sides with our name and the room it was to go in, following the official College Hunks procedure and still they asked me where stuff went and STILL stuff ended up in the wrong place..but my one laugh of the day came when one of the guys actually asked me what Pancoast meant and why it was written on all the boxes. Asked them to junk our Queen box spring which wouldn't fit up the stairs and they said they'd be happy to but left it behind, although junking is a service they offer. I do want to commend the tallest, blond-haired member of the crew- just a young guy right out of high school - no College Hunk-for being unfailingly polite and personable. He was the bright spot in the day.

AND NONE OF THEM WERE WEARING MASKS!

Move size: 3 Bedroom Home Service cost: $4000

Worse experience ever. Got an estimate, was expecting a work crew to show up on the day. day comes, no crew. apparently the estimator decided it was too much and didn't schedule.

My girlfriend got into a car accident a week before and i had to make arrangements to have her in a bed while the bed was being moved.

now I am stuck moving this apartment alone.

I called College Hunks 3 times, each time they said they were going to get information and call me back, I never received a phone call.

Do not use if you actually need someone to show up. 0 stars

Move size: 2 Bedroom Home Service cost: $3000