Average service price

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£ 531
Local move average
14% more than market avg.
£ 790
Long Distance move average
55% less than market avg.
How did we get these costs?

Know before you book

Based on 274 verified moving reviews
  • Most reviewers praised the moving crew for being professional, polite, and helpful. 73%201 reviews

    • When the crew eventually arrived, they were good.

      1.0 Mr Morgan Oct 01, 2026

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      Shocking Customer Service!

      Made an appointment for 9am and showed up at 245pm.

      Damaged a new front door and took additional money from a credit card without being given authorisation to do so.

      When the crew eventually arrived, they were good.

    • the removals lads were great both times

      5.0 Matthew Williams Jun 24, 2021

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      Removal and Storage

      Very good service zero faults, spoke to Richard mainly always very helpful and got back to you quickly, the removals lads were great both times!

    • friendly and efficient movers

      5.0 Gina Lewis Jun 16, 2021

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      Re-location Bristol to North Wales

      The packers had finished by lunchtime on day one. The movers arrived promptly on day two and finished packing. They had loaded and left by midday. They arrived at the new house, 200 miles away, early on day three and had everything placed and unpacked by lunchtime. A totally painless move with friendly and efficient movers.

  • Some reviewers highlighted quick, efficient loading and unloading. 48%132 reviews

    • The movers arrived in good time and worked efficiently.

      5.0 Andrew Rathernotsay Apr 16, 2021

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      Move in Bristol

      The movers arrived in good time and worked efficiently. It turned out we had significantly underestimated the amount of stuff we had to move, meaning they were on site a lot longer than they anticipated, but they got the job done with only a little complaining. They successfully disassembled and reassembled some complex Ikea furniture. There were one or two breakages, but nothing worth getting upset about.

    • The men were on time, very efficient, good humoured and respectful of our property

      5.0 Susan Pick Mar 10, 2021

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      Removals

      Used City Moves to relocate from Kent to Wales. The men were on time, very efficient, good humoured and respectful of our property The company was very competitively priced too compared to the local removal firms in Kent. Would definitely recommend

    • All efficiently done and great care taken particularly with the many boxes of china and glass we had.

      5.0 Nigel Channing Feb 25, 2021

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      Efficiently done and great care taken

      The guys arrived promptly on the day of the move and had a tour of the house in order to work out the best way to pack the vans.

      All efficiently done and great care taken particularly with the many boxes of china and glass we had. All furniture was wrapped in blankets to protect it during the journey up the motorway to our new home.

      A great team of guys did our house move and we would highly recommend them to others.

  • Some reviewers said the crew handled furniture and fragile items carefully without damage. 42%116 reviews

    • Quick, clean, sensible and had a clear objective, get everything moved with care and without stress for my family.

      5.0 Adam Adams Dec 17, 2020

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      Thank goodness

      This was the bit I was dreading the most after having a very bad and stressful moving experience 10 years ago.

      So thank goodness for these guys......

      City Moves were perfect.

      Quick, clean, sensible and had a clear objective, get everything moved with care and without stress for my family. Objective complete.

      On top of this, they cost the least of the other quotes and they had the vehicle size spot on with room to spare.

      This is the confidence you need to move and the savings made afforded us a new fridge freezer.

      Great company, expert service. Thank you City Moves.

    • the workforce were brilliant, very careful but hard working

      5.0 Michael Dixon Dec 16, 2020

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      Move to Herefordshire

      First contacted Citymoves in September for our move. As it happens our process became some what longer than we had hoped by this was not a problem. Provided a good range of boxes, wrap and tape FOC. The company have a very simple booking process and do not charge until the day of move. Lorries turned up in good time and the workforce were brilliant, very careful but hard working while being very conscious of COVID-19 rules. Would recommend.

    • No damages

      4.0 Simon Jones Dec 16, 2020

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      Good Service

      Good and efficient service arrived in good time and were loaded up and at our new house just on schedule. No damages and everything unloaded by mid afternoon. Would recommend.

  • Some reviewers reported that the crew arrived on schedule and met pickup or delivery windows. 34%92 reviews

    • They arrived on time 9am and we were packed up and ready to move within 3hrs.

      5.0 Kevin Bird Jan 04, 2021

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      City Moves Excellent

      We moved in November.

      We had three small luton size vans and four removal guys. They arrived on time 9am and we were packed up and ready to move within 3hrs.

      The solicitors held up the exchange until 3.30 and the guys never moaned at all.

      Once we had our new keys we were in within a few hours.

      Great service and communication with a competitive price would definitely recommend.

    • They turned up on time

      5.0 Jay Morgan Dec 15, 2020

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      Excellent

      I have to say I couldn’t fault the removal guys, they were very helpful and efficient. They turned up on time and got the job done.

    • arrived in good time

      4.0 Dave S Dec 15, 2020

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      House move

      Good and efficient service, arrived in good time and were loaded up and at our new house just ahead of schedule. No damages and everything unloaded by mid afternoon. Would recommend.

  • Some reviewers reported difficulty getting updates, unanswered calls, or poor communication. 4%11 reviews

    • they were unresponsive and unhelpful

      1.0 Sally-anne Ryan Aug 29, 2014

    • we weren't told and had to find out why we were being left standing around

      4.0 Neil Yourvallidname Apr 12, 2021

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      Move: Cardigan to Eastleigh March '21.

      On the whole, very good and highly recommended. I would have given 5 stars but had one small gripe in that we'd been scheduled for an 8am start for the move out. That changed on the day before to 9am (which we were told about) but on the day, it became 10:30. There were good reasons apparently but we weren't told and had to find out why we were being left standing around. Having said that, the following day's move in went like clockwork.

    • several confusions over provision of packaging and payment arrangements during the final weeks

      4.0 Glyn Wyatt Feb 22, 2018

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      Move between cities.

      Generally, I want to recommend City Moves as the team that carried out the move were helpful, friendly, and worked very hard to make the whole thing as easy as it could be.

      I think the back office could possibly sharpen their operation just a small bit as there were several confusions over provision of packaging and payment arrangements during the final weeks (mainly differences of understanding between the surveyor and the back office) - not enough to make me discourage anyone from using City Move - just as something that they might consider tightening up in order to provide a truly excellent experience. Some very slight damage to items, but nothing I would not have expected from anyone else as well.

      Overall very good and would recommend!!

Review summary

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5
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4.7
275 reviews

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Reviews

Alex
Jun 04, 2019
Long-distance move from Swansea, West Glamorgan to Durham, County Durham

Excellent!

Could not have expected anything better even if I wanted to.
Collection and drop-off was completed in under 25' each. Highly recommended!

Service cost: £200

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Mr Price
Jun 11, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

House move.

I found City Move to be fantastic. Very professional and the boys worked so hard and quick. Their price was competitive and the service excellent.

Service cost: £270

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Becky
Jul 11, 2019
Long-distance move from Swansea, West Glamorgan to Maidstone, Kent

Excellent service.

I have used City’s moves to move both myself and my husbands daughter. They were very professional experienced and friendly and made moving as stress free as possible and easy.

Service cost: £600

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Michelle Hermann
Jul 17, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Amazing!!

Amazing company. Very friendly and helpful. Myself and my husband are disabled and the movers helped us beyond expectations. I would highly recommend this company. The customer care is amazing and I can't speak highly enough of our experience.

Service cost: £400

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Richard Lee
Jul 18, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Exceeded expectations.

The guys worked really hard and had us relocated in no time at all, they were sensitive to our particular needs.

Service cost: £320

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Theresa Abrahams
Aug 11, 2019
Long-distance move from Swansea, West Glamorgan to Bedford, Bedfordshire

Fantastic.

We only have praise for this company, the customer service, packer and removal team were excellent, great bunch all round, definitely recommend, helps make a stressful event easier, it’s always the people that make a company good, and this is one lucky company, thank you!

Service cost: £1300

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Jennie Carr
Sep 04, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

City moves.

Excellent team. Friendly and competent. Good communication throughout the process. Will recommend to others.

Service cost: £950

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Tony Mizen
Nov 01, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

House Removals.

I don't write reviews but have made an exception here. From the start to the end of the moving process City Moves were absolutely brilliant. So helpful cheerfully and hard working. They helped make the experience memorable for all the right reasons. Thank you City Moves.

Service cost: £800

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Beth Raby
Nov 04, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

House move.

City moves were excellent from when they came to give a quote to the communication, the move itself and the follow up.
I would definitely recommend them.

Service cost: £700

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John Money
Dec 19, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Removal.

Fast, efficient, breakage-free, and all items placed in the tight locations. The service was inexpensive and all communications were clear and concise.

Service cost: £400

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Robert Lock
Dec 19, 2019
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Reliable and good value.

Both workmen for citymoves went above and beyond with helping to make our house moving easy
Thank you.

Service cost: £500

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John Cook
Dec 19, 2019
Long-distance move from Swansea, West Glamorgan to Glasgow, Lanarkshire

Excellent Choice.

From South Wales to Dunoon Scotland Started with WhatsApp then got a quote Great guys turned up early finished our packing very quick workers and very polite. Turned up early the next day weather was awful but they got everything in very quick Very pleased overall Very well organised with help from local firm to unload.

Service cost: £2500

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Clive Roberts
Jan 07, 2020
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Excellent removal company.

I have used city moves twice. The first time I had been let down by another company city moves stepped in and got me moved. Both my moves ran smoothly. I highly recommend city moves.

Service cost: £340

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Nisreen Neil
Jan 30, 2020
Long-distance move from Swansea, West Glamorgan to Liverpool, Merseyside

Excellent Service.

Moved a studio flat from South Wales to Liverpool. City moves arrived on time, and promptly delivered the goods to the Liverpool location. Highly satisfied, would definitely recommend.

Service cost: £560

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Gaynor Rooke
Feb 11, 2020
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

House removal service.

City Moves Swansea helped us move from Ammanford to Llanddarog. They were very helpful and efficient. We needed furniture put in a few different buildings and they couldn’t have been more accommodating.

Service cost: £1200

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Ken Ward
Feb 25, 2020
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Rubbish.

Had there packing service lots of stuff broken, no care for customers property, turned up with 2 small vans.

Service cost: £1300

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Michael Williams
Mar 09, 2020
Long-distance move from Vale of Glamorgan to Vale of Glamorgan

Great.

This is the second time I've used City Moves. Both time they were professional, friendly and went above and beyond. Would use again (though i'm hoping not to move for a LONG time!).

Move size: 2 Bedroom Home Service cost: £370

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Colin Davies
Mar 11, 2020
Long-distance move from Mid Glamorgan to Ceredigion

House Move.

Flawless from start to finish, we asked for boxes and 32 arrived the next morning with tape and bubble wrap, after 2 false starts the day arrived and all went smoothly. Every time I went too pick up something someone arrived and took the object off me and said leave that to us.I cannot think of anything that was negative about the whole process.

Move size: 4 Bedroom Home Service cost: £1127

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Katharina Guy
Mar 18, 2020
International move from Wittingen, State of Lower Saxony to , West Glamorgan

House move from the continent to uk.

Excellent service, received a quote within a few days. All went almost according to plan, when co arrived finally they where on time and very quick to load and equally quick to unload in uk. Would certainly recommend.

Move size: 3 Bedroom Home Service cost: £8100

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Gwen Jeffreys
Mar 23, 2020
Long-distance move from Cross Hands, Carmarthenshire to Carmarthen, Carmarthenshire

Moving home.

Very prompt service and very cleanly done even though it was a wet morning. The men worked very quickly and were very polite.

Move size: 2 Bedroom Home Service cost: £336

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Steve Jones
Jun 26, 2020
Long-distance move from Swansea, West Glamorgan to Swansea, West Glamorgan

Local move within Swansea.

Great team, efficient service. Very friendly and helpful before and during the move. It wasn't an easy one - moving into a 4 storey house on a hot day during Covid restrictions!

Coped with some tricky dismantling and rebuilding requirements. Would have no hesitation in recommending CityMoves to anybody planning a move.

Move size: 4+ Bedroom Home Service cost: £1600

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David Lewis
Jun 27, 2020
Long-distance move from Newport, Gwent to Newport, Gwent

Service.

Great service. Turned up on time. Very clean polite and hard working. Will definitely recommend. Kept me informed on the run up to move date.

Move size: 3 Bedroom Home Service cost: £400

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Sian Walker
Jul 14, 2020
Long-distance move from Swansea, West Glamorgan to Cardiff, South Glamorgan

No fuss.

The movers were really helpful and hard working. They offered advice on arriving to the new house and we’re happy to move things to the rooms where I needed them. They made the process easy, allowing me to focus on picking up the keys and making required arrangements.

Move size: 3 Bedroom Home Service cost: £475

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Sean Fitzgibbon
Jun 01, 2020
Long-distance move from Bristol to Bristol

Short house move across town.

The movers were prompt, efficient, and friendly. The quote and follow up service was also excellent. I have no complaints and would highly recommend City Moves.

Move size: 4 Bedroom Home Service cost: £780

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Leza Hawz
Jun 15, 2020
Long-distance move from Swansea, West Glamorgan to Portsmouth, Hampshire

Moving between cities during lockdown.

Fantastic team that helped us move between cities during the lockdown and were very flexible and even helped with disposing furniture and other items. Arrived early during both pickup and delivery and were very quick at loading and unloading. Would definitely recommend and use again.

Move size: 3 Bedroom Home Service cost: £2300

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These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

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About City Moves

4.7 from 275 reviews · Swansea movers

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City Moves has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is Unit 14 Ponthenri Ind Est Llanelli, Swansea, SA15, but movers usually cover a much larger area.

Is City Moves a registered company?

There are no regulations or any required licences for moving companies that operate in the UK; however, if you want to avoid potential issues, check whether the provider you have chosen is registered as a legal business. Verify Companies House records of City Moves here and make sure the moving company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of City Moves here.

How to check if City Moves is trustworthy?

For extra peace of mind when hiring City Moves you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organizations have certain standards of operation which members must adhere to. Here is a list of some of them:

  • BAR – British Association Of Removers
  • NGRS – National Guild Of Removers And Storers
  • AIM – Association Of Independent Movers
  • SSA – The Self-Storage Association Of UK And Europe
  • FEDEMAC – Federation Of European Moving Association
  • FIDI – The International Federation Of International Movers
  • RHA – Road Haulage Association
  • BSI – British Standards Institute
  • RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is City Moves cost for local moves?

We have calculated an approximate local moving market average price from 10 reviews of people moving within West Glamorgan to be £467.

From 129 local reviews for City Moves, we have calculated an average moving cost of £531 for local moves.

This could mean that City Moves is more expensive with about 14% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is City Moves cost for long distance moves?

From 378 reviews of people moving long ditance, we concluded that the market average costs are around £1748 when moving long-distance.

For City Moves, we estimate that their average long-distance moving costs will be around £790, based on 87 long distance moving reviews.

This could mean that long-distance moving services costs of City Moves for moving between states is cheaper with about 55% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed City Moves. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on City Moves - a professional company located in Unit 14 Ponthenri Ind Est Llanelli, Swansea, SA15. Discover Swansea, West Glamorgan moving companies.

*MoveAdvisor may not be affiliated with City Moves and the estimates may be provided from other professional movers in our network.

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