Canadian Reliable Vanlines

SCAM! DO NOT HIRE THEM! They took our deposit and then scheduled a date for the move. Then the "mover" called to say he was on his way on the date. Finally he called to say he couldn't come because the truck broke down and there were no others available. He said he would find a truck for sometime in the next few days. Then, in spite of phone calls, text messages and emails, no response.

This company stole our money and wasted our time. DO NOT HIRE THEM!

Move size: Partial Move Service cost: $200

We booked this place without looking at or for reviews (which I never do and is my fault).

This Matthew guy responded to my request for a quote and this place quoted $450 less for 1000lbs more than any other place (RED FLAG, see other reviews). I put down a 200 dollar deposit and then started looking at what we had gotten into. At NO TIME was it mentioned to me that the deposit was non refundable, no matter how far ahead you cancel. Lesson learned but hopefully this helps you to look for another place.

DO NOT BOOK THIS PLACE!!!!

Move size: 2 Bedroom Home Service cost: $1750

This is my second time using this company for my move. Both times were from Toronto to Miami. Price was cheaper than other companies I contacted. What I like about this company is that they actually answer their emails/phones and were quick to help me with my questions anytime. They were on time with the move as well. The actual movers themselves are very friendly and professional. Got all my belongings in one piece and that's all that matters. I recommend them!

Move size: 1 Bedroom Home Service cost: $1800

My mom hired and paid a $200 deposit in April to move today (June 29, 2021). They were supposed to be at my moms house by 8am. By 830am we called the company to inquire why they were not there. The man on the phone was extremely rude and advised that they called my mom yesterday at 6pm to cancel as their truck broke down. We did not receive a voicemail let alone a call as we were finishing up packing and were home. They then advised that this wasn’t their issue any longer and there was nothing they could do! The guy told my mom that she should’ve answered her phone when they called.

We had to call around (75 moving companies in total that were called) and could not find a mover as everyone was booked.

This is the worst company out there!

This company scams people! Do not use them!

Move size: 3 Bedroom Home Service cost: $800

I booked a long distance move 2 months in advance as July 1 is very busy, gave a deposit that I have yet to be reimbursed for !!!! they cancelled on me 16 hours prior to the move saying that he had 10 trucks in the “service station” and this is a busy time…hence the reason why I booked early!?!? When I asked …you have 10 trucks broken down?? His reply was../I didn’t say they broke down, I said they were in the service station…what does that mean??!! Oh and no apologies at all, he was very matter of fact!! With our house closing and moving 600 km away on July 1, I can’t express how this company has completely shambled our lives, not to mention the added cost of storage, having to move twice and hotel fees …STAY AWAY FROM THESE SO CALLED RELIABLE MOVERS, THEY ARE NOT HUMAN !!!!

Move size: 3 Bedroom Home Service cost: $3300

STAY AWAY - ABSOLUTE TRASH! AWFUL COMPANY, AWFUL PEOPLE!

We made the extremely unwise decision to book this company despite awful reviews - we though, all they need to do is SHOW UP. After 3-4 confirmations, and a deposit of $200, all look good...until NO ONE SHOWED ON MOVING DAY!! Not to mention that even after 1 hour that they were supposed to arrive, NO ONE even called us to tell us that services were cancelled. I had to call a dozen times, after which they started to hang up, not answer, and get super disrespectful and aggressive. I am 9 months pregnant and they left my husband and I completely stranded on moving day. Told me that I was "pregnant and emotional", "it's not a big deal", and "things happen". WHAT A JOKE! These guys are CROOKS!

As you can imagine, I demanded by deposit back, which they said they would do day of. No deposit came in of course. Then I was told it would take 1-2 days. Still nothing. Finally I was told that the bank was probably holding it (HA!). Called the bank and had to open a dispute.

Completely and utterly unbelievable! These people have NO SHAME, and all for $200??!!

STAY AWAYYY!!!! YOU HAVE BEEN WARNED!

Move size: 1 Bedroom Home Service cost: $800

I booked our move from Ontario to Nova Scotia about a month and a 1/2 ago with Matthew. Matthew, was by far, the most ignorant and unprofessional person that I have ever encountered in my lifetime.

I called to confirm the pick up of our furniture and other household contents and Matthew didn't know anything even though I had been dealing with him directly since day one. His answer to his stupidity was to simply say fine find somebody else and he canceled my already prepaid service 4 days before my move to Nova Scotia.

Never ever use these useless pieces of shit.

Move size: 1 Bedroom Home Service cost: $1500

Although workers were friendly,the office staff were rude. I found it curious my boxes were repacked, we used clear tape and they were tan taped. 3 tv's missing and a large wagon(was half there)but because it was repacked as much as 2 to 3 times by them would not know who or what is really missing or when taken. Our furniture was on the same truck as someone else? How does that make it safe? Hard to communicate with workers who do not speak English or a language understood by you. Also curious that the worker knew what was in one box without any writing on it. Not a recommended moving company but delivery employees were very hard, fast workers. Price changed 2 times delivery promisses 3 times and no show. 2 to 3 weeks late.

Move size: 4+ Bedroom Home Service cost: $10200